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Elegant and with all modern facilities Toilets dont have locks
spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive
good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-
Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.
In general every thing good and staff are very helpfull. No.
The atmosphere of the hotel is great, as all the other Hyatt hotels. Actually I chose Hyatt because I have never been disappointed by this chain.
excellent service nothing
The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.
Location, friendly staff Price is too expensive for the quality of the hotel. There is no wardrobe in the room. Very small breakfast room. No view.
LocATION night staff
Staff very friendly, computer was always available. Location excellent for my Business. Bed and coverlet was a little short for me;
Excellent location, wonderful staff, pleasant clean room My room was quite small but ok. Breakfast was nice, good coffee but somewhat limited selection of food.
Stylish room, squeaky clean, new bathroom, LCD TV. Good breakfast. And, a pc in the lobby for guests' internet access allowing flight checkin, printing of boarding pass & email of course! The bed was almost at floor level, making it unsuitable for older travellers.
Excellent location. Staff superb.
The location was really great, within walking distance to everything! About 10 min from the main train station, or a couple of minutes with the tram. The staff was also really helpful and service minded. The breakfast could've been better.
the price for the room appeared 35 CFR more as promised by booking.com
The service and room were very good. Location is excellent, at the foot of the river, hear the Altstadt.
Excellent location to walk through the Old Town However, very difficult to find the hotel as it's on a small street behind the mainstreet which is primarily for pedestrians. We had to ask people for help finding it. Our navigation system could only take us so close. Direcitons on the website would help.
The Internet-TV in a room of hotel was pleasant. One lack - TV programs from Russia were inaccessible. 1. The teapot did not work also I could not prepare for tea to itself. 2. The floor in a bathroom was very cold and I have not find out as it is possible to switch on heating of a floor.
The staff were very helpful. I lost my phone during my stay and the hotel staff found it for me! The restaurant attached was very good too.
Location was great and the breakfast and restaurant were also very good TV and hardline internet didn't work and they didn't even attempt to fix it the whole time I was there (2 weeks).
Extremely welcoming. An obviously large amount of repeat business given the conversations overheard from a steady stream of arrivals whilst I was waiting in reception for a colleague. Great business location and very comfortable. Make WiFi free and easy to access in all rooms in this modern business age
The hotel is well situated in the middle of the town with easy access to everything. Breakfast was excellent.
Great location, close to main section of Zurich. A little expensive for what you get, however, the location is what I feel I paid for.
Very good location. Superior double room big enough & comfortable,very good breakfast,
Maintenance has some problems: Two lights were not working in the room at first. After notification to the desk one was fixed, while the repair of the second was only accomplished after another call, taking one day
Pleasant room, convenient to shops and station. Friendly reception staff A little noisy due to its central location. Would have like to order snack from room service, but only asian fusion food available.
Very good breakfast a bit run down and expensive for value
Friendly and proffessional staff, hotel location and excellent service no
Location. Location Location...... I would recommend this hotel just for its location. they were overbooked and offered us to choose smoking room or smaller room just above tram station. Unprofessional!!!!!!! We had to wait for 20 minutes at the reception desk before we were taken to see the room.
We loved our dinner at the hotel seafood restaurant.
The staff could not find the Booking .com reservation but handled the situation well and I was given an excellent room as I had requested. None
I like the convenience to the station and shopping. the hotel is very well run with most helpful staff The internet connection is far too expensive. Other Hotels, both in Switzerland and the rest of Europe, have WiFi connections for just a few euros or, often, free.
centrally located no
The location of this hotel is excellent for my business purpose. There are many little restaurants to choose from and the tram is right next to the hotel.
Very good location. Very easy to move around to important places in Zurich. Good for shopping also. I requested for the taxi to International Airport. I am expecting a meter taxi. When the taxi arrived there is no meter and the hotel didn't inform me ahead about this. Taxi charged me CHF 60 and I think this is not acceptable. Hotel should inform me an estimated cost of the taxi before they call.
location, restaurant and cafe The hotel a lot of maintenance works, they should have mentioned that when comfirming reservation. Housekeeping was poor for a 4 star hotel
Large, fully appointed rooms near the train station. Also, near close to major shopping. Attention to detail was lacking for a quality hotel. Two or three small problems but major problem was heat was on and couldn't turn it off while air conditioning was off and couldn't turn it on. If possible book a room away from the main street.
Great location. Received an upgrade to a room with a laptop. Nice! Well-functioning elevators. Very good bedding. Efficient sound-proofing. Exceptionally friendly staff. No central heating available - but I was offered a mobile unit. New egg-cooker is a progress, but guests mess it up.
I loved this hotel because it is in the most attractive area of town, old town. It is really close to everything, and it really offers great service. Rooms are really good, very spacious and very well decorated. No
The staff were exceedingly good and helpful. Great location. clean & comfortable. The bathroom needed a makeover. It was generally fine, but was small, there was ? mould on the bath sealant and the paint on the ceiling was flaking off.
The location of the hotel was perfect.
Excellant location and staff very helpful and friendly.
Breakfast was okay. Only a small bed with 1 sleeve, but booked a double room for 2 persons. Douche not working properly. TV bad quality. Definitely not worth the four stars they claim to have.
Location and excellent breakfast Too noisy in the street side rooms
Very good breakfast, smiling faces of the staff, the emplacement of the hotel. Room size was a bit too small. A second armchair would be desirable. Absence of any drawer by the bed side was a handicap.
Located right in the old town of Zurich, it is close to all the best walking areas. The front desk was very friendly and helpful with suggestions and dinner reservations. Rooms are clean and nice.
Great little hotel in a great location.
it is conveniently located, but rather old, albeit well maintained no decent parking facility
Location is perfect. Close to the station, the shops and business centers.
The hotel was conveniently located near the train station. The bar had a great pianist/vocalist. It was easy to walk anywhere in the city from the hotel. Breakfast was a bit expensive.
location, good restaurant downstairs
very nice location
Restaurant and Bar, Knowledgeable and helpful staff, central location of the hotel for restaurants, shopping, sightseeing and transportation around the city. small rooms, weak air conditioning (more like climate control, only).
Air conditioning very bad , also It is at a very noisey corner so the windows must always be closed !!
location, location, location!!! The staff was very helpulf and accomodating, but not necessarily effective in solving request. The restaurant (King's Cave) was excellent, and the service top notch. the A/C did not work well, and the solution I got when I asked for somebody to get it fixed was to open the window. The parking although available, was not necessarily very user friendly as you need to get somebody from the staff to go down with you to get your car in and out of the garage.
Location and staff. both terrific.
Location. Next to main train station and river. None
Super location!! Clean, medium sized rooms, elevator and nice reception. Breakfast was not bad at all.
Hotel is not in the best part of town, very close to red light district!.
Cental location; modern room; adequate breakfast Tiny room; lots of constuction noice! Expensive internet (10 fr per hr)!
Good support from staff and great breackfast. the prostituets outside on the street...
Stylish, functional hotel in a good central location. Friendly and helpful staff. Good value for money especially given the location.
The hotel is in the center of everything and near the Railway Station so perfekt if you don't have a car
no aircondition, breakfast only until 10am and poor
Location - near to many restaurants, sites, train station. Friendly staff. Breakfast included. Spacious room.
The location is ideal and if you are ok with non carpeted floors this is a well priced option. Breakfast was about the same level, could be better, but could be a lot worse. overall very functional but not luxury (apart from the flat screen).
rooms is comfort and it near the central station and HP no mini bar and no closet
The staff were all excellent, and although pricey I felt that this plus the overall standard of the hotel and its rooms and of course the location made it a worthwhile expense.
Our stay was short, but we had a delightful dinner at the restaurant. The computer at the business center was very slow...
excellent staff, very clean, everybody trying to make you feel good
wonderful 5th floor room private and very comfortable; excellent romantic location and discreet and helpful staff
Excellent location, professional and courteous staff, splendid view of Limmat River, terrace dining delightful. Overall excellent experience. Single room was somewhat small but generally well appointed
Location Exorbitant prices for small rooms. Internet access that is free almost anywhere costs 29 CHF for 24 hours, a total rip off.
This hotel is amazingly beautiful located in the center of the city. You may have to read the direction in the hotel Web before driving-in since the surrunding is the old city.
excellent location very old rooms, carpets, elevator, reception... worn out and out of taste
Very friendly and helpful staff. Excellent location.
Excellent location next to river, close to tram stop and easy walk to old town, Banhofstrasse. Coffee and tea in rooms would have been nice. A bit expensive, but then again, Zurich is a pricey place.
The hotel was centrally located on a quiet street close to the city centre. Easy walking distance to shops, restaurants and cafes. The hotel needs updating. Pillows were extremely flat, no air conditioning, smoke filled the stairwell and lobby. The bathroom needs better ventilation and fans and the beds need upgrading.
The concept is great Difficult to arrive with the lugagge
Stayed in the apartment which was great for our family. Free WiFi. Easy to explore the old town on foot. Impossible to get close with a car unless you have been before. Parking is about 750 meters away so it means dragging your luggage through the streets. Very noisy outside until about 11 pm.
I was traveling with my two daughters and they must have been out of triple rooms so they upgraded us to their apartment. It was wonderful. The included breakfast was very good, too. Desk staff helped us with tickets for the train to the airport. There's a train station very nearby the hotel so it's very convenient for getting to the airport. All in all, an exceptional stay.
Very convenient location. Good facilities at the hotel.
It was a comfortable place to be from the moment we arrived.
Everything - the room was lovely, the bathroom was beautiful, and the breakfast was very very good. I had an excellent stay and would definitely stay at the Hotel Rossli again. No.
location of the hotel is excellent and staff are very helpful. we arrived before noon and were relieved that there was no problem going directly to our room. had a very spacious tripple room with good internet access.
Percect location for the tourist. Lively bar and lively restaurant next door but quiet, neat room
good location and simple
Friendly, efficient and helpful staff. Good breakfast in pleasant, clean environment. Room was well furnished and everything in good working order.. Coffee machine a nice extra. Situation somewhat noisy, but solid windows kept out the noise.
I was first given a modern room with graffiti, but disliked it and asked to change to a classically set room, without anything written on the walls. My request was immediately answered and very friendly receptionist changed my room to a better one. People always smiled and were helpful and always willing to assist in any matter.I have stayed in this hotel quite a few times and it will certainly be my hotel of choice next time i visit Zurich. Everything was lovely!
I loved the room ! It was simple but very comfortable the breakfast times could be prolonged until 11 on the weekends and the check out should be until noon
I like the structures, the forniture, the charme, the rooms and the position. It' s near the Central Station and the old town. My favourite hotel in Zurich.
Excellent location, very helpful staff, variety in breakfast and extremely clean bedrooms None
Most of the staff was very friendly, they lent me an umbrella everytime I needed it and they gave me instructions to visit some places in Zürich. The day I left there was a man attending in the counter and he said he could not give me the receipt of the hotel payment because that was a matter I had to solve with Kayak.com. Now I need that receipt to justify my expenses and I don't know how to obtain it.
Extremely helpful and friendly reception staff
right in the center of old town. very good location to see old and new city. nice resto's around. no hotel parking, private (paid) parking around though. room is indeed qulaity. well i honestly didn't need that much in my room and i thought i could have stayed in less expensive place without much of those comfort. staff was ok, but not cheerful (!).
I was on the top floor. It was extremely hot and humid even though there was a fan in my room.
The clean rooms and the minimalistic decoration.
Excellent location, friendly staff, basic but nice breakfast.
Comfortable beds,nice breakfast Dining room was very small.very small lift,staircase smelt of smoke
Unfortunalely, the bathroom door and handle were quite dirty. But everything else was great.
Cheap, clean, friendly staff, with a gym.. nice and simple. I was only frustrated with the 40Fr/hr charge for late checkout.. there is NO GRACE PERIOD. Be aware of this. The rooms are also very small.
Very nice staff, stylisch rooms There is a bar next to the hotel, so you can hear the people talking loudly when you leave the window open at night.
It is in walking dictance from the centre of the town. The breakfast is poor and the room service elementary.
Hotel location good Air conditioning working - room was like a sauna, opened the windows to reduce heat and put up with traffic noice.
According to Booking.com I shoulc get 10% discount on food and free minibar. This did not happend.
The large, glass-walled shower was just right for a naughty romantic weekend with my wife. Glad the toilet had solid walls though! Location was about ideal for the old city. Beds were great (we'll be getting twin singles pushed close for our next bed purchase). The room faced a club and the street, which was noisy at night. While the windows were sound-proof, the room heated up quicky and the air conditioning was loud and largely ineffective, although like a waterfall we could habituate and sleep with it - it masked my snoring! We ended up leaving the toilet windows open but closing the main room's, and leaving the AC off. They say they'll be improving the AC.
No a/c on the room,very hot at night
No Airconition it is very hot, the floor made of wood and make noise when moving around, very noisey becuse of street intersection at the corner of hotlel (no aircondtioner) and small lift
I enjoyed the green apples in the room, allthough they were not ripe enough to be eaten, nice breakfast. Pretentious design and unexperiienced staff. The staff was very reluctant to help with basic things and seemed very inexperienced. Two examples; I cut myself during breakfast but they seemed very confused and puzzled when I asked for a bandaid allthough the blood was dripping. What I got in the end wasn't adequate to stop the bleading. When I left, they refused to give me a receipt because I had used booking.com to book/pay for the room. I asked 4 times, really insisting that it seemed wrong and that I really needed a receipt, but they would not give me one. In the end, the girl came running out on the street waving a white enveloped when I had left and where stoving my bags into a taxi. (Getting the taxi was also not obvious
location deficient aircondition, several TV channels offered on the menu were not available, no telephonedirectory in room, defective teapot, no continental breakfirst as an option.
The courtesy of the staff.
Nothing special, standard hotel, small rooms for a 4*
The cleanliness and the staff. The location is not far to the lake as well as to the center, but it is not in the center. Internet was free in the reception area. I booked 2 rooms, one of the was with no toilet door. the other thing is they did not allow me park my car in the carage. They have a rule to keep the key with them only for parking.
small room and small toilet
compared to others still reaonable expensive
Loved the hotel's modern, comfortable room and its convenient location. A 5 min walk into Zurich's city center. Price ($250) was steep for one night's stay.
It was a bad experince The bed, the bathroom, the room, the air condition and the value of money
Very convenient location. Good value for money. Pleasant. N/A
Very helpful staff. We were able to get into our rooms early after overnight flight. The weather was quite warm for late May and the room was too hot. It should be air-conditioned.
The friendliness & help given by the staff No
Very small room, but clean.
quite fresh, renovated room and bathroom it is situated nearby a very noisy street with heavy traffic
The room was very clean and well decorated. I had a double bed even if I was a sole client. Bathroom was also clean and has a normal size. The breakfast room is impressive with his wonderfull view on the street. Check in and check out is done quickly. Hotel located at 5 minutes of the main train station and closed to the old town where you have many restaurants. There was no plug in the (my) bathroom, so no possibility to use an electric razor.
ten minutes from the railway station 10 mins from shopping & museums and 3 minutes from restaurants It was quite noisy outside our room (307) on Saturday night, but it was quiet on Sunday night.
Location is beauteful. Breakfast was poor.
Centrally located and close to the central station.
I loved that our room had a closet so I could hang nicer clothes. Also, there were 3 hooks right by my bed. I loved that it had free wi-fi and a mini bar in case you were too tired to leave for drinks or snacks.
The friendleness of the staff.
rooms and service decoration
Seen many nice hotels and this is one of the best.
I like fitness,eating,room service. I like every things in this hotel.
Attitude of staff, room layout, amenities.
The friendliness of the staff and the birthday card, champagne.
It's in the middle of the city. For this high room price, the breakfast should be included!
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
yes, it`s expensive but the hotel is pure class.