FAQs about hiring a car from Avis at San José Tobias Bolanos Intl Airport
Where can I find Avis hire cars at San José Tobias Bolanos Intl Airport?
Intercontinental Hotel is the closest Avis hire car location to San José Tobias Bolanos Intl Airport. The telephone number for this location is +506 2208 2243.
Does Avis offer shuttle or airport pick-up services from San José Tobias Bolanos Intl Airport (SYQ)?
No (according to our data)
Reviews
Pros
" and friendly."(in 779 reviews)
" and very helpful."(in 779 reviews)
" drop off easy."(in 779 reviews)
Cons
" like cigarette smoke!"(in 116 reviews)
"Clerk said no ."(in 1799 reviews)
" was the worst."(in 163 reviews)
Overall rating6.7 OkayBased on 16232 reviews
Cleanliness
7.3
Comfort
7.3
Overall
6.7
Pick-up/Drop-off
6.8
Value for money
6.7
Recent reviews
Traveller rating
3233
1162
148
761
126
0
3602
Find reviews that mention:
2.0
I had a confirmation through Kayak but Avis did not have a car for me and wouldn’t have one until evening. They struggled to find me in the system. I rented through Turo insteadReviewed 30 Jun 2025
review from
8.0
We were given a smaller car than they advertised, a Corolla instead of a Camry. I didn’t realize this until we drove off.😔 The car was clean, the rental office was offsite from the airport, but that’s why we got such a good price. In-out in 5 minutes! I’ll rent from them again, but will be more aware of the model of the car.Reviewed 30 Jun 2025
review from
2.0
REPORT OF FACTS VEHICLE RENTAL UNIDAS/AVIS RENT A CAR I rented a vehicle through the rental company UNIDAS AVIS Rent a Car, located at Guarulhos International Airport GRU1 (Unidas Locadora S.A.), with pick-up taking place on June 29, 2025, at 7:22 a.m., as per the receipt in the reservation # *****. The final destination of the rental was the rental company's unit in Sorocaba SOD2 (Av. Eng. Carlos Reinal, *****, Sorocaba/SP), where the vehicle was returned on the same day, June 29, 2025, at 12:55 p.m. The rented vehicle, a white Hyundai HB20 model, license plate *****, was subjected to an initial inspection at the time of pick-up, with the procedure being carried out by the employee identified as GRU1-GILMA (unit GRU1). At the time, some damage to the car's bodywork was noted, and there was no mention or finding of cracks or damage to the windows. When the vehicle was returned to the Sorocaba unit (SOD2), a new inspection was conducted by the employee identified as GRU1-GABRI (even with the code GRU1), who claimed to have identified a crack in the front windshield, right side, attributing responsibility for the alleged damage to me and demanding payment of R$1,100.00 (one thousand and one hundred reais) to replace the glass. However, it should be noted that the aforementioned crack already existed when the vehicle was picked up, and was hidden by a sticker strategically positioned over the damaged area, which prevented its identification during the initial inspection (as shown in Photo 1, which reveals glue marks from the sticker later removed by the inspector himself upon delivery). Furthermore, the crack had already been repaired with resin, which is evidence that the damage is pre-existing and does not correspond to the period in which I used the vehicle, as shown in Photo 2. Furthermore, the short interval between the collection and return of the vehicle (approximately 5 hours and 30 minutes) makes it highly unlikely that there would have been enough time to cause and carry out repairs to the crack in question. Despite these arguments having been presented clearly, I was forced to immediately pay the amount of R$1,100.00, without any possibility of contestation or filing a dispute. It should be noted that the employee responsible refused to provide his full name, to issue an invoice or receipt for the payment made by card and, in a harsh manner, limited himself to providing only the telephone number of the company's ombudsman. Another point that deserves attention concerns the charging of a return fee of R$222.11, which was duly paid at the time of contracting, presumably to cover the costs of returning the vehicle to the unit of origin (GRU). However, I was informed by the same employee that the vehicle would remain at the Sorocaba unit, contradicting the justification for the aforementioned fee and configuring a possible undue charge.Reviewed 30 Jun 2025
review from
2.0
TerribleReviewed 30 Jun 2025
review from
10.0
Avis did everything right. No issues.Reviewed 30 Jun 2025
review from
2.0
Poor. They didn’t have any car inventory and was forced to leave with a minivan instead of an SUV as booked.Reviewed 30 Jun 2025
review from
2.0
Absolutely horrific. Actually put me in an unsafe position, customer service is offensive and ended up costing me more money because I was stuck.Reviewed 30 Jun 2025
review from
2.0
They called and said they had no cars and sometimes the system has a lag. So there was no rental.Reviewed 29 Jun 2025
review from
10.0
Super nice guys at the rental place. Had an upgrade which was awesome. Really great experience.Reviewed 29 Jun 2025
review from
6.0
Avis staff I dealt with did not give a continental. I almost felt like I had to apologise for them doing the job they are paid for. Also noted - car hire companies charge you when you leave the state for a ‘return to state’ fee but the vehicle I received, not the one I ordered was returning to its state so someone paid a return fee and I paid full rental - it’s a great scam in my opinion.Reviewed 29 Jun 2025
review from
4.0
The pickup location was moved from downtown to near the airport, but we were not notified, causing us additional time and expense. They did allow us to not fill the gas tank, a savings of perhaps $30… The vehicle was unexpectedly a small pickup truck with a very uncomfortable rear seat. The windshield came with a quarter size starburst shaped crack, which was noticed by us, but not by Avis. Staff was friendly and professional.Reviewed 29 Jun 2025
review from
6.0
The car wasn’t fully clean and the staff were snarky or inattentiveReviewed 28 Jun 2025
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