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Staff wasn't pleasant
location is good, quick check in and check out, cleanliness of room, quiet night air conditioning didn't work
Friendly helpful staff and clean passages and rooms. Great pillows! None
Location and that it was clean en cheap! Tha staff is terrible! Unfriendly and this in Thailand, one of the most friendliest country in the world! Most of them are unwilling to help and speak poorly english. But it is cheap and clean and that is more important.
Location and convenience of nearby facilities The staff weren't as friendly as I remember them being from last time (Summer 2007)
the place was very clean for the four days we stayed. The room did not get cleaned during this time but i'm sure if we asked for new sheets it would have been provided. Ignore other comments that toilet roll and fresh towels can't be found, simply ask nicely at reception. The pool is a very big bonus and it was nice not to be staying on Khao San Road.
Perfect location! Close to Khaosan Rd but far enough to still be quiet at night. Harder for solo traveller to meet other travellers, very large hotel.
The roof-top pool was nice, decent breakfast buffet. The staff was very unfriendly and rude, not helpful at all. Part of the hotel does not have elevator service. The first room they tried to stick me in was a 3rd floor noisy walk-up. The room looked old and unkept. I tried to get another room but the receptionist claimed all rooms were booked, (she was not professional at all). I decided I wanted my money back, but she said I had to pay for one full night if I canceled. I asked to speak to the manager who wasn't there. She called the manager and I told her I wasn't happy with the current situation. They finally found a small pint size room on the 5th floor with an elevator, but I still found the room to be old and tired looking (AC didn't work properly). I stayed the night and put up with lots of noise due to the bad acoustics in the hallway, and bathrooms that vent into the hallway which cause more noise, stink, and humidity. (I didn't get any type of compensation for moving into a smaller 1/4 of the size room) The next morning (2nd night) they moved me into a large room on the other side of the building, which I found clean. AC, TV worked fine. Unfortunately again the hallways were very noisy, other guests were loud. I would skip this place if your looking for a good nights sleep. Your definitely not going to get it unless you drink a case of beer. Cheers!
Stained sheets, hair in drain and on floor, unfriendly staff at check-in, pool only open 8-6 when we would have wanted to use it after 6
easy access to everything . we will be staying again on way back
It was quite comfortable to stay this hotel. No luxury but you can just relax. The room was quite tidy and clean. If you adjust water level you can have hot shower. Good value for money. After you check out you can leave your baggage at storage room with guy standing outside for 20THB /baggage/day,up to 3 month. Reception is always busy with guest arriving and leaving all day long. Plaza has lots of Indian owned shops and they are standing outside all day long and watching you walking past or tried to catch you as a customer.
swimmingpool; international lelevision; incheck and outcheck takes too much time
nothing If you like noise, you can stay here, if you like a small room, you can stay here if you prefer dirty beds, you can stay here. High price, low value hotel, 2-star motel even better than they are.
Location Hotel facility and room are only 3 star rated
Boutique hotel in a great location. Locked luggage check was very nice feature.
Cool style, lots of food options and rooftop pool. Khao San road is too busy, the road was very noisy and the doors were thin.
The location was quite good . 2 steps to express boat on river chao praya Rooms with cityview are very very lound due to live musíc played every night nerby.
Free internet via WIFI is good.
Nice restaurant facing the river. The description of the room as "City View" is very misleading. Should have been "Slum View". It was very noisy and the view was of a depressed slum. We had to keep the curtains on to avoid seeing the outside and the people from the building across the street seeing into our room.
Roof top pool, closeness to restaurants, bars, stalls etc, the hotel restaurant is great My view. I booked a delux city view which I paid extra for but only got a view of the road and pub opposite
The hotel has balkony with a view to Chao Praya. Location is also very good. Breakfast was really good and the you can have it on a terrace which has a view to the river. Hotel staff couldn't speak well in English.
The room was very nice and clean and the staff was generally friendly and helpful. The location is also very good, in a walking distacne from the main sights (Palace) and restaurants and bars.
Great location, nice rooftop swiming pool Restaurant staff, poor breakfast
It is new (you know a new hotel is better than the same category one not new), in the center, well communicated, and good views. Very difficult to talk to staff. English is not the best in Thailand.They are also new in the job and they do not control very well their duties and explanations to the customer
I like the location of the hotel; on the river, near khao san area. I like having a balcony. I felt the price is too high for what the hotel is. I stayed here 2 years ago for half the price, which I felt was a good price; for the price they charge now, you can find better.
the staff were so accomadating when we were checkin out.they stored our bags, and gave us towels to shower before we left the hotel for the airport. the only place we ate whilst in Bamgkok was in the hotel restaurant, whilst on our flight back to Ireland my friend got extremely sick with food poisining from the dinner we had the night before.
Walking distance to tourist attractions and the river with great street food right at your door. Good pool to relax by. Rooms have good sound proofing- Very little noise considering the location on Khao San Road and the night club located on the ground floor. Bed very lumpy
good location, pleasent staff. difficulty to switch on/off light in the room.
Rooms and Pool are nice. Breakfast was ok. Hotel is very loud - if you want to sleep during the night it is not the best choice. Regular prices are very high (3,500 Baht) - and the hotel would not be worth this amount of money. Staff was not very friendly - no possibility of "late" checkout (1 pm), no help with the luggage when arriving, everything very stiff and no flexibility.
The location,in center of Koh San Road, the swimming pool on the roof, the breakfast is excellent, wifi access only 60baht per hour check out at noon unless pay half room fee to check out at 19.00 - very expensive
Great location right on Khao San rd,close to temples and markets. Easy to use river boats to catch the BTS. Lots of cheap eats in this area. Nothing
Roof top pool is very good Situated in an exciting part of Bangkok
the staff was very friendly. the cleanness of room. the swimming pool on the roof.
Our room (deluxe) was clean, our balcony was large with well tended plants, the bathroom was small but adequate. There was some noise from one of the hotel bars but no noise from the street. The breakfast was eccellent. Shame about the Macdonalds in the foyer! Some noise late at night from one of the hotel bars. The taxi driver booked for us by the hotel to take us to the airport did not use the meter then charged us 500baht!
Not much to be honest. The air con was very poor.The sheets felt damp.The view was of a wall.The staff tried to get commission for setting us up with a tailor when it was us who were asking where it was.The breakfast was appalling.
The sheets on the beds were stained, as were the towels. Staff at the front desk were not friendly at all.
The Hotel is too noisy because of the Mulligan's pub which is owns by the same owner of Buddy !!! Don't pay the normal price, you would feel ripped off and don't choose the rooms which are oriented to Mulligan'S. In addition, the breakfast is not good.
Great location, pool on the roof and good service from staff.
I loved the location. I would definitely stay in that area. Close by all great parties and shopping. .. They charged me for pillow cases and sheets after they took my deposit. Pissed me off
The pool has a great view and offers a wide range of drinks the pool was a bit dirty, my room was right outside of construction, very basic, no thrills, no windows.
I didn't like the room, no hairdryer, old linen and towels, loudy air conditioner, reception wasn't friendly nor helpfull, no internet connection, my room was not cleaned during my stay. Definitely will never stay again or recommend to anybody as well.
Hotel was affordable, clean, had a pool and in a great location for those wanting to stay in the Khao San area. Hotel was noisy at night due to nightlife in Khao San (even though I was in a room at the back of the hotel). 1000 Baht cash deposit irritating.
Great place to stay in the Bangkok's old town. Perfect location on Khao San Road which very near The Grand Palace. Compact room with enough facilities. Free internet computers at the lobby and also free wifi in the room. Really nice swimming pool. Great value overall.
Shopping Here is very poor. And Khao San Rd is very noisy. You couldn't sleep if you stay here.
hotel is right in the thick of tourist bangkok,a nice hotel for a couple of nights!!
Very nice budget hotel, perfect location, clean and new, awesome swimming pool on the rooftop
I had a really good time staying at Rikka Inn. Great staffs & Great value. Nothing!
Very good central location, good value for money - room size, swimming pool, We have arrived at 6.00 am and they let us check in and go the room straight away which was great after a whole night of travelling! The room was located just opposite the lift so it was noisy sometimes
We arrived late and staff were extremely accommodating. Our room was not large, but not too small, very clean and had lovely decoration/artwork as well as a fridge, excellent air con, en suite shower/bathroom and fresh cold water every day. Cleaning is notified as 'on request' -we didn't ask for this but our Roo was still cleaned and the bed turned down anyway. The reviews we read on here and tripadvisor had us worried, but the hotel couldn't have been better. The pool and communal areas are lovely, and the location perfect for what we wanted, right in the heart of khao San road. Excellent value for money. The key deposit of 1000baht is a bit of a pain at tue end of a long trip, we kind of needed the cash, but it was returned without question on checkout and was ideal to pay for taxi/airport food etc so not a massive problem. The pool is only open 1000-1800 which is a shame but probably is the reason it is so clean and doesn't cause any noise problems. Obviously at night silence is not possible owing to the location in the middle of party street Bangkok but the air con covers the window being shut and it is entirely bearable.
The hotel is ok, swiming pool is also ok. The only problem is the noise, but thats what you get on Kaosan Road. Rooms are a bit small (even the top one)
clean I checked in about 10:30pm on 27/8/2010, nextday request to check out 1 hr late at 1pm also not allowed- not flexible
Hotel staff were very friendly and helpful. Location was close to the touristy places like grand palace, Buddha statues, and temples. I was unaware that the location would be hippy central for all the white people suffering their post-grad life crises. Lots of weathered westerners trying to look like they wished they looked in college. Weird place. Far from the heart of Bangkok, and far from the normal Thai people, and far from the train system. Not good if you are trying to get real Thai experience. Good if you want to be surrounded by white Europeans with dreads and broken dreams.
Front desk and tour sales staff were awesome!! The location was great, the breakfast decent and the pool was ok. We moved rooms twice. Once because someone smoke before us and second because we woke up to red ants on us.
The location isn't bad if your young and wanting to drink/ party. Khao San road is literally right outside the hotel and there's always a happy hour going on and tons of restaurants. Bed was as hard as a rock. I didn't get one good nights sleep the entire time I was there. Front desk tried swindling me when I checked in, arguing that I didn't pay for my stay and that I needed to even though I had a confirmed email saying it was paid for in full. Room smelled of stale smoke. Even the towels. Wifi continuously booted us off and the password is only good for an hour or two max, so we had to continue going downstairs to grab a new one. Ladies at front desk weren't helpful at all, with any questions that we had. I wouldn't stay here again.
Great location - you are bang in the middle of the Khaosan Road - which is mental with street sellers of every kind. Rooms are nicely decorated and have a flat screen tv & dvd player. No free wi-fi but you can buy minutes for a decent price - or go to a restaurant with free wi fi. Additional bed is a dodgy camping bed that is not overly sturdy! Can be noisy as you are in such a central location but air con is noisier so drowns it out!
Nothing Very unpolite staff,nasty attitude,ugly room,very noisy,noise from inside and outside,poor towels.
The air conditioner did not work for the three nights we stayed and the staff were not prepared to compensate us for the inconveniance. The stay here was very uncomfortable and we would not recommend this place to our friends.
Prime location of the hotel, right in the heart of Khaosan Road. Also a 7-11 store is next door as well as a pharmacy and travel agent. The place is filthy, my room had ants crawling everywhere, on the floor and on the walls in the bathroom. Told reception which sent a cleaner who seemed to have a look and do nothing. Also my room had not been cleaned for 3 days.
It was quiet, even though it's right on Khaosan Road. It was a little dated, but good for the price. However, they were advertising a lower price than I booked on booking.com for!
nice, room, clean, swimmingpool is very nice
Love the Khao San Palace...central location...plus TV, Cable and very clean rooms make this a good choice for anyone seeking to experience Khao San Road area... Music from area bars could barely be heard at night...but only slightly...
It is very noisy until 2.30 am every night, music from different places on the street reaches you.
Helpful check in staff. Clean and tidy. Rooftop pool. Great location. 7-11 next door. Had to get a more expensive room than hoped for due to availability. No breakfast, pool is small and cold with limited loungers. tv is small and fixed to the top corner of the room.
Nice roof top pool can get overcrowded so pop your towels down early but in the heart of Khaosan Road so couldnt ask for a better placed hotel.
close location to khosan road, but nice and quiet! no comment
position and not noisy american express not accepted
The room was very modern The room was not cleaned i.e. the bin where you had to throw your toilet tissue (not allowed to flush). The was a lot of noise inside the hotel during the night.
Best I liked location near the Kao San Road. Soi Rumbuttri is rather quite to have a good sleeping. Pier Phra Athit is also near. Wall between bedroom and bathroom was made of glass.
Great location freindly staff Could be noisy on the front
Good location. Rooms perfectly cleaned. The administration - we had the opportunity to communicate in English :) , but still bad language skills. Nice and thought out interior. Room was very small for 2 people, hard to move and really had no room for suitcases. Bath room is not so comfortable. The TV spot was, but did not have high-quality pictures. Pool on the roof was nice, but only seven hotel guests were able to relax there. Staff are abrasive and not too helpful, they also demand 1000 bhat damage deposit when you arrive. Very loud noise from neighboring rooms and the adjacent streets. It is too closed to bars. It is too noisy to get into sleep at night.
The hotel was close to the main places to visit in Bangkok. The hotel standard was quite high, staff was ok. We were given rooms with windows to the noisest side - to Rambutti road where concerts and discos were extremely loud all nights. In addition, there was just a thin blanket instead of a proper quilt. The hotel is good for those who like rich nightlife and can sleep in an extreme noise. The pool on the roof was smaller than displayed on pictures.
Very close to Kaosan Road, better beacause there is no such noise. Modern styled clean rooms with everyday cleaning (changing towels). No breakfast is not a problem cause on the Rambutrri road there are pleanty restaurants. Delux rooms are not so spacious but are enough for a long stay even. Nice bathroom.
Location and price are great!
Is very noisy place , The room is not clean very dirty place , TV not working , The bed is very noisy , specially the reception Not good service . For me this hotel is not even one start Is very noisy place , The room is not clean very dirty place , TV not working , The bed is very noisy , specially the reception Not good service . For me this hotel is not even one start
Nice looking clean rooms in the heart of the backpacks area Rooms may have been a little bit small but not enough to worry about