Book Budget car hires at Louisville Intl Airport

Reviews

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Traveller rating

Wonderful

5

Very Good

8

Good

1

Okay

7

Fair

1

Mediocre

0

Poor

14

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2.0

Nothing place was closed no customer service could not pick up rental at airportReviewed 7 Nov 2024

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6.0

I was so thankful to book a low cost, last minute rental. However, I was redirected from the budget line to the Avis line, there was one employee which took 45 minutes to get to the one employee there. That’s unfortunate but understandable. Regrettably, I was then redirected to the “fastbreak” location downstairs which had an additional 45 MINUTE wait. Signage next to the sign mentioning going to Avis would be helpful to avoid much of this situation in the future.Reviewed 17 Jul 2024

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2.0

This was the SDF airport Budget rental counter. They told me I was unable to rent without a credit card on hand. Fair, I didn't know that was necessary. They then directed me 10 miles away to a Budget location they said could take my debit card. When I arrived, the second location was filthy, stinky and creepy. The clerk there told me they couldn't take debit card either, and the airport clerk probably told me that just to get rid of me. Because there were no accommodations or ways for someone without a credit card on hand to even consider renting a car, we had to call me elderly mother to drive 5 hours to pick us up so we could drive another five hours back to Pittsburgh. Miserable experience, I will never even try to rent from Budget again, and I will likely never rent a car again at all.Reviewed 9 Mar 2024

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2.0

They left early at the desk early than usual and I had a reservation. Enterprise accomadated me so they were equal in price and service so I’m switching.Reviewed 2 Jan 2024

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6.0

The car we rented was not clean and smelled bad. There were pretzels and French fried in a storage shelf of the console.Reviewed 25 Oct 2022

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8.0

I wish I would have known someone smoked in the car before I rented it. I’m sensitive to smoke and I would have chosen a different vehicle.Reviewed 4 Oct 2022

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8.0

Pros:Very friendly and helpful knowlegableCons:Everything was on pointReviewed 1 Jun 2021

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8.0

Cons:Cost.Reviewed 22 May 2021

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10.0

Pros:Staff was super friendlyCons:The only negative is the vehicle I received had a knocking sound coming from somewhere and I kept getting a message that it needed to be serviced.Reviewed 8 Dec 2020

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3.6

Pros:Desk lady was super patient with me and very friendly.Cons:Car selection, pre-rental inspection, communication. I called 7 times every hour to half hour and never go ahold of anyone at the local office. Was charged for a second day rental, we didn’t even have the car 36 hours. Local office was closed at 4, so I couldn't call and communicate the massive wreck that delayed us before returning on time. When I finally made it to the car return, the dude who took my keys never said anything to indicate I’d get charged another $125. I rent 8-10 cars annually for my business, and figured I’d give budget a chance to see why it’s cheaper. You get what you pay for. Never had an issue with enterprise or hertz.Reviewed 26 Oct 2020

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4.8

Cons:They add additional feesReviewed 20 Apr 2020

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10.0

Pros:Both, very friendly and very quickReviewed 30 Mar 2020

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More

• What is the most popular hire car from Budget at Louisville Intl Airport?

  Compact (Kia Soul or similar) is the most frequently booked hire car type from Budget at Louisville Intl Airport.

• Where can I find Budget hire cars at Louisville Intl Airport?

  600 Terminal Drive is the closest Budget hire car location to Louisville Intl Airport. The telephone number for this location is +1 502 366 3360.

• Does Budget offer shuttle or airport pick-up services from Louisville Intl Airport (SDF)?

  Yes