Book Dollar car hires at Louisville Intl Airport

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Recent reviews

Traveller rating

Wonderful

5

Very Good

1

Good

2

Okay

3

Fair

2

Mediocre

0

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16

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get the carfriendly staff

rented the cargreat price

car i reservedcustomer service

car was clean

2.0

Need refundReviewed 23 Sept 2024

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10.0

Although we've had mediocre experience with Dollar Rent-A-Car before, this one I definitely rate excellent. Pick-up was seamless, and drop-off even faster. Employees were courteous. Car was clean. Thankful they've upped their game!Reviewed 23 Jun 2024

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2.0

Horrible.customer service person was extremely unprofessional, rude, incompetent and no one held my car reservation so there were no cars.Reviewed 29 May 2024

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4.0

I was very disappointed that I had to wait for a car when I had booked it 2 months in advance. There should be no need to wait for a car….they told me that it was busy because it was spring break. You shouldn’t rent out more cars than you can supply.Reviewed 17 Apr 2024

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4.0

Dollar does not maintain their cars.Reviewed 21 Nov 2023

review from

10.0

Mary at the desk is the best. Yep highly recommendReviewed 6 Jul 2021

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2.0

Cons:If they actually had cars available. Why take a reservation if you have no cars?Reviewed 18 May 2021

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2.0

Pros:Car was clean, drop off was easy.Cons:When I arrived, there were no cars available. There was a group of about 15 of us that were told we had to wait 2-3 hours for a car, this after standing in line for an hour just to check in.Reviewed 11 May 2021

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2.0

Pros:I can't say anything positive about dollar.Cons:I had to wait an hour and a half for a vehicle. The car they gave me wasn't as nice as what I booked. It smelled like incense and vape. I would not recommend booking with Dollar. Kayak was trying to pass me off to Budget to resolve the issue. Dollar was telling me to talk to Kayak. I do not like renting through third party companies such as Kayak. No accountability or care for the customer.Reviewed 16 Mar 2021

review from

10.0

Pros:Very Accommodating and hearty staffs, and Rental understanding and agreement is exceptionally good. Early Morning returns makes it super excellent.Cons:Keep up the warm and enthusiastic service approachability.Reviewed 9 Nov 2020

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4.4

Cons:The agent at the desk kept trying to push me on the extra insurance that I didn’t need or want. When I got to my car, the sticker that sealed the drivers door was already broken and the car was not very clean. Since I had already been there over an hour I just took the car as is. When I got home, my husband found marijuana in the middle console. I called customer service to make them aware that the car wasn’t cleaned out from the previous renter and I was transferred around and put on hold for over an hour. I hung up and submitted and email complaint through the website and never heard anything back. When I returned the car, I told them again what had happened and the agent apologized. I was never offered anything more than that one apology after the fact. I will not rent from any of the Hertz companies again.Reviewed 14 Jul 2020

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7.2

Pros:Good priceCons:Terrible outside uncovered location for car. Had to walk outside during a rain storm to lactate car. And the car was on the farthest point in the lot. Got soaked. I was told at drop off that an indoor garage is under construction.Reviewed 16 Apr 2020

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• What is the most popular hire car from Dollar at Louisville Intl Airport?

  Intermediate (Toyota Camry or similar) is the most frequently booked hire car type from Dollar at Louisville Intl Airport.

• Where can I find Dollar hire cars at Louisville Intl Airport?

  600 Terminal Drive is the closest Dollar hire car location to Louisville Intl Airport. The telephone number for this location is +1 502 375 0681.

• Does Dollar offer shuttle or airport pick-up services from Louisville Intl Airport (SDF)?

  Yes