Book Hertz car hires at Louisville Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

3

Very Good

0

Good

0

Okay

1

Fair

0

Mediocre

0

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1

10.0

The best.Reviewed 23 Mar 2024

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6.0

Car was 100 miles shy of a full tank of gas on pickupReviewed 29 Sept 2023

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2.0

I showed up to the counter, and they told me they were out of cars. I was supposed to wait 2 hours plus with 100s of customers before me. Never got a car. Very disappointedReviewed 13 Jan 2022

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5.2

Pros:Vechicle ran fine, had good amount of storage.Cons:Was told they didn't have a van like we requested and pre paid for. When we went to pick up the van. Had us all set to get a SUV upgrade for no extra charge, and then someone brought in a last minute van. Swithed us back to the van. It was not cleaned. The van also during the trip kept having maintenance warnings for the oil, and the tires...Reviewed 8 Aug 2017

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8.0

Pros:Process was quick and easyCons:I was told I would get an email confirming final figures. It has been over 24 hours and I have not received the emailReviewed 4 May 2017

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8.4

Cons:There was an extra charge when I returned the carReviewed 2 May 2017

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10.0

Great experiencePros:Loved the GPS system and the radio.Cons:There was no CD player with the radio.Reviewed 30 Apr 2017

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2.0

If you don't accept debit cards don't approve it a month before.Cons:I used a debit card to rent the car. If it was not an acceptable form of payment, why even approve it, deny it. You fail to notify people correctly. All 3 people at the Hertz counter were having the same problem. My credit card is kept at home and too far away to go back and retrieve. Your lady at the desk was rude from the start, but if I had to tell people they couldn't take the car when they paid a month ago I wouldn't be very happy either. The details should be taken care of before getting there. Oh and also, I am home from my trip nine days later and still do not have all of my money back, but you sure did take it all at once. I am not asking you to take debit cards, just not accept debit cards, so we avoid confusion.Reviewed 9 Apr 2017

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8.8

Pros:I had to exchange rentals when an oil light turned on, on the dashboard. The second car, a Kia Soul, was far better than the first (a Chevrolet Cruze) in terms of comfort. The people you have working at the Louisville, KY, airport are so friendly, efficient and they go the extra mile. I walk with a cane and cannot walk long distances, so the counter agent went to the trouble of bringing the car to the closest terminal door. And the value-for-money aspect couldn't have been better.Cons:I had to exchange rentals when an oil light turned on, on the dashboard. I consider that a failure by the staff to be aware of the next service point of the vehicle. With only about 300 miles to the next service point and I was planning to use the car for 12 days, they should have given me a different car. Also, the distance from your dropoff location to the terminal was too far for a guy with a cane to walk (at least 200 yards), but there seemed to be no way to call for a wheelchair or some other accommodation. In that sense, an "in terminal" location is actually a disadvantage. So maybe you can find a solution for that.Reviewed 18 Mar 2017

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10.0

Excellent ServicePros:I've rented from Hertz several times in the last 2 years. I've always had great customer service. They do strive to make sure the customer is satisfied and that goes a long way nowadays. I will not rent from anyone else.Reviewed 26 Feb 2017

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• What is the most popular hire car from Hertz at Louisville Intl Airport?

  Full-size (GMC Yukon or similar) is the most frequently booked hire car type from Hertz at Louisville Intl Airport.

• Where can I find Hertz hire cars at Louisville Intl Airport?

  600 Terminal Drive Ste 11 is the closest Hertz hire car location to Louisville Intl Airport. The telephone number for this location is +1 502 361 0183.

• Does Hertz offer shuttle or airport pick-up services from Louisville Intl Airport (SDF)?

  Yes