Overview

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Park Royal Cancun

Blvd Kukulcan Km 12.5, 77500 Cancun, QR, Mexico
+52 998 885 1333

£128+

Overall guest ratings

7.5/10 Good
Based on 683 reviews

Review highlights

  • 9.2
  • 9.2
  • 5.9
  • 5.5

Good to know

  • Friendly service
  • Beach nearby
  • Clean hotel facilities
  • Great shopping

Nearby

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    About

    Just 200 meters (219 yards) from shopping, dining, and entertainment at Cancún's signature La Isla Mall, this resort is also next to a Mayan ruin 500-800 years old. 2 swimming pools, a toddlers' pool, 2 restaurants, 2 snack bars, a swim-up bar, and daily activities are among the amenities included in the Park Royal's room rates. Housed in 2 pyramid-style buildings, the Park Royal's guestrooms and suites face the Caribbean Sea and Nichupté Lagoon. Guestroom floors and bathrooms are clad in marble.

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    Park Royal Cancun

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
    • Babysitting or child care
    • Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 683 reviews
    • 9.2 "Perfectly clean."
      9.3 "93% thought it was clean."
      9.1 "91% said rooms were clean."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.3 "93% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to sightseeing."
      7.1 "City centre within easy reach, said 71%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Breakfast is good."
    • 8.1 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      9.6 "Lovely bar service, according to 96%."
      10.0 "Housekeeping was great, according to 100%."
    • 6.5 "Pool is mediocre."
    • 5.9 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
      6.4 "64% thought the dining experience was appropriate."
    • 5.5 "Rooms are ok."
      6.1 "Only 61% said the rooms were modern."
    • 5.2 "Internet is average."
    • 4.9 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
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    Overall rating

    8.5 Excellent
    Based on 225 reviews
    • 9.3 "Terrific location."
    • 9.1 "Perfectly clean."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.9 "High value."
    • 7.0 "Good bar."
    • 6.2 "Pool is mediocre."
    • 6.1 "Food is average."
    • 5.8 "Rooms are ok."
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    Overall rating

    7.6 Good
    Based on 389 reviews
    • 9.1 "Perfectly clean."
    • 9.1 "Wonderful beach."
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.2 "92% appreciated the closeness to the beach."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      9.4 "94% found the restaurant service to be one of the best."
    • 7.4 "Good bar."
    • 7.0 "Good amenities."
      6.2 "62% thought the building was acceptable."
    • 6.7 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
    • 5.2 "Rooms are ok."
    • 5.0 "Average comfort."
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    Overall rating

    7.2 Good
    Based on 68 reviews
    • 9.1 "Terrific location."
    • 7.9 "High value."
    • 7.7 "Good service."
    • 5.9 "Food is average."
    • 5.6 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Beach nearby"
    "Clean hotel facilities"
    "Great shopping"
    data provided by TrustYou

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