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Minneapolis Car Hire

Pick-up
12:00
Drop-off
12:00
Compare vs. KAYAK all | none

Minneapolis car hire reviews and directory

Payless
payless
Car hire reviews:
Good (7.2, 30 reviews)
Car hire locations in Minneapolis:
1 location
Payless
Locations in Minneapolis
7542 Longfellow Avenue South
+1 612 866 4918
  • 7.0
  • 7.8
  • 7.5
  • 6.5
  • 7.5
Recent reviews
10.0 Excellent
10 Feb 2016
Awesome! Great value
Pros: It was easy, the employees were really nice & the shuttle service was convienent & quick. We will definitely use them again. The price we were quoted online was the price we paid. It was great to not see an increase in the cost upon returning the car.
8.0 Good
19 Oct 2015
Thank you
Pros: The woman at counter. Looking forward to their new location.
Cons: N/A
5.6 OK
19 Oct 2015
Disappointments
Pros: The car was clean and did run... and that's about as far as I can go with positives.
Cons: The pick up location is NOT at the airport. They do advertise this information, but they have a booth at the airport, where you call a number and a van comes to shuttle you to the car rental spot. When we called the number, they didn't tell us this.. they said they would be there in five minutes. No mention of the van. No mention of moving locations. Maybe this was my fault, or maybe they could have mentioned something like "great! We will send a van to pick you up in the next few minutes. Please look for the white shuttle with the words "Payless" on the side!" Or maybe that's expecting too much. I'm not a customer service expert. We all show up to the rental area and there is only one guy working the counter. So it takes longer than it needs to. He casually mentions that there's a multi hundred dollar deposit that comes with all rentals. Sure. Maybe that was in the fine print. I guess I missed it. But whatever. All was well. We drive the car off the lot. All is good. Until the next day, when the check engine light comes on and the oil light as well. I called the number they gave me and offered me a few options. None of which accommodated the concept that I was in a wedding all weekend and i needed to use the car in a city 100 miles from the pick up location. Sure, I COULD drive all the way back and get a new car. Sure. I COULD drop the car off to get maintenance done, with the assurance you'd reimburse me. But the idea here is that i paid for a service. You did not hold up your end of the deal. And somehow I am penalized for the inconvenience. The final conclusion was that as long as the vehicle "sounds okay" then I'm okay to drive it to my hearts content. My husband checked the oil level which was drastically low and the oil was caked entirely on the dipstick. The cars are clearly, poorly maintained, and when I am home in the future, I will never ever ever rent from them. Time with family is more valuable than saving a few bucks. No apology. No sort of compensation. Just a bill and a "see you later" at the end of it all. Too bad.
4.0 Mediocre
2 Nov 2015
Cons: Car had no cruise control, and it was a 2014. Cars not especially clean. Rental location is hard to find, and takes time to get to if you don't have a ride--no ubers around.
2.0 Poor
8 Nov 2015
No one at counter
Pros: The price
Cons: There was no one at the rental counter even though it was 6.30pm. I waited a reasonable amount of time before taking the offer made by another representative.
2.0 Poor
9 Nov 2015
Car was in bad mechanical condition
Cons: Car would not accelerate, ended up on the side of the road for an hour. Interior was stained up and dirty. They charged me an extra $200 right away on pick up "in case of damages", I was not aware they would do that. Location was hard to find.
8.8 Excellent
10 Nov 2015
Your new location was hard to find. I was given n
Pros: The car was comfortable, clean and economical.
Cons: The new location and how long it took to check n and out.
6.8 Good
10 Nov 2015
Payless
Pros: They were friendly at the counter
Cons: they did not tell me the address changed for the return.
8.4 Excellent
16 Nov 2015
Ra
Pros: Price
Cons: Took 15 minutes for shuttle after calling
4.0 Mediocre
17 Nov 2015
Frustrating
Pros: The Car started and stopped when asked. Cheap.
Cons: It took me an hour and a half from the time my airplane landed to when I drove out of the Payless rental lot in Minneapolis. The shuttle was first sent to the wrong gate, then was slow. The lines at Payless were long and the agents were not efficient. The computers were locking up. The car was scratched up all over and smelled like smoke. On return, the address given for GPS directions sent me to the wrong place. And the system did not show me as having an active rental, resulting in a delay getting to my flight. Fortunately, I had left more time because it was so slow before.
Dollar
dollar
Car hire reviews:
Good (6.5, 11 reviews)
Car hire locations in Minneapolis:
2 locations
Dollar
Locations in Minneapolis
4300 Glumack Drive
7150 Humphrey Drive
  • 6.2
  • 6.9
  • 6.9
  • 5.8
  • 6.5
Recent reviews
9.6 Excellent
27 Jul 2016
Pros: Friendly personel
Cons: Confusing term "Generic or similar" What is that?
7.2 Good
19 Oct 2015
Pros: Nice car, easy requirements. Great price!
Cons: Unorganized and not well connected between checkout desk and online services. Bad check out time.
6.0 OK
21 Oct 2015
Typical
Cons: The process was typical. There was a lot of pressure to up-sell me on things I didn't need, even after I told the agent "no." I was told I could pick any car in the row, but there was only one car in the row and it was dirty.
8.0 Good
3 Nov 2015
Pros: Good basic wheels
Cons: No cruise control, which would be very nice on those looooong streches in Minnesota and Iowa :)
7.2 Good
7 Nov 2015
Pros: When no one showed up at the Dollar rental counter, eventually a woman named Precious (and believe me she is!) at the Hertz counter helped me. Apparently Dollar is owned by Hertz, the difference being that Hertz employees belong to the union and Dollar employees do not. Precious even upgraded my rental car to help compensate for the problem.
Cons: I booked my car for pick-up at 6 a.m. and the Dollar counter was scheduled to open at 6, yet when I arrived at 6 a.m. no one was there! I could not pick up the car because there was no agent at the counter. I waited for 45 minutes and still no one. I had a meeting scheduled and a long drive ahead of me. This is unacceptable!
4.4 OK
3 Aug 2016
Not what we reserved.
Cons: We reserved a car that was supposed to hold 5 people. There were only 4 of us, but the car was a Chevy Spark. It was not large enough for 4 adults and we had no choice but to upgrade. The upgrade, along with hidden fees was almost $100 more than we were expecting. I will not rent a car through Kayak.
7.6 Good
16 Aug 2016
Cons: The computer system went down shortly before we picked up our car. This caused a 45 minute delay, in part because the manager could not unlock the cabinet with paper contracts.
8.0 Good
22 Aug 2016
Dollar Rental Car at MSP
Pros: Easy pick-up & drop off
Cons: Windscreen was not very clean on the inside
2.0 Poor
25 Feb 2016
Overpriced Economy
Pros: Nothing
Cons: You were not open so I had to go to Hertz to help menper your sign. My quote was 85 dollars which turnes to 312 dollars. Car wasnt clean. Computer system was slow. Clerk could careless if there was a line. Very poor customer service
9.2 Excellent
16 Apr 2016
Very easy and straightforward
Pros: Hourly rentals Easy to extend Variety of car selection
Cons: The employee charged me more than the deal I got on Kayak.com although I booked the car 10 minutes before picking it up. And when I told him about it, he said that they are free to change it to whatever they like and that I agreed on that when I signed the deal online (the fine print) I found that to be disturbing!!! He only added few dollars and I was in a hurry so I didn't argue.
Enterprise
enterprise
Car hire reviews:
OK (6.0, 4 reviews)
Car hire locations in Minneapolis:
5 locations
Enterprise
Locations in Minneapolis
110 S 10th St
+1 612 824 4433
236 West Lake Street
+1 612 822 3932
2440 Fernbrook Ln N
+1 763 553 9434
5504 Lyndale Ave S
+1 612 824 8088
9825 56th Ave N
+1 763 553 9434
  • 6.0
  • 6.0
  • 6.0
  • 6.0
  • 6.0
Recent reviews
2.0 Poor
15 Aug 2016
Not good
Pros: Dropped the booking
Cons: I made a mistake booking and the price more than doubled.
2.0 Poor
28 Nov 2015
Cons: You had no car and cancelled on me the morning of my pick up
10.0 Excellent
8 Feb 2016
Pros: Quick sign in. Car was ready. Person was professional and freindly but not jabbering.
Cons: Icey walk way- I almost fell.
10.0 Excellent
17 Feb 2016
Pros: Staff was great
Avis
avis
Car hire reviews:
Good (8.0, 1 reviews)
Car hire locations in Minneapolis:
3 locations
Avis
Locations in Minneapolis
3355 Hiawatha Avenue South
+1 612 729 0074
7150 Humphrey Drive
+1 612 727 1424
829 Third Avenue South
+1 612 332 6322
  • 8.0
  • 8.0
  • 8.0
  • 8.0
  • 8.0
Recent reviews
8.0 Good
7 Jun 2016
Not a bad choice
Pros: The staff
Cons: Wasn't given the car as advertised.
Thrifty
thrifty
Car hire reviews:
OK (6.0, 1 reviews)
Car hire locations in Minneapolis:
3 locations
Thrifty
Locations in Minneapolis
1313 Nicollett Ave
(612) 333-2050
4300 Glumack Drive
7150 Humphrey Drive
  • 6.0
  • 6.0
  • 6.0
  • 6.0
  • 6.0
Recent reviews
6.0 OK
4 Nov 2015
It wasn't the car I was anticipating
Pros: The car was clean enough.
Cons: The gentleman at the counter told me my car choices, none of which were stated on the original buy in. They were the or equal... Since I would be driving my elderly parents around I was talked into "upgrading" for another $70.00. I went to the lot and it was still a small puddle jumper. Upgrade might mean upgrade to power windows. In the end with all the fees and taxes it was way more than stated. I want to know the out the door price please!
Budget
budget
Car hire locations in Minneapolis:
3 locations
Budget
Locations in Minneapolis
229 10th Street South
+1 612 332 5218
3355 Hiawatha Avenue South
+1 612 724 1053
7150 Humphrey Drive
+1 612 727 1552
Hertz
hertz
Car hire locations in Minneapolis:
2 locations
Hertz
Locations in Minneapolis
4300 Glumack Drive
7150 Humphrey Drive
Sixt
sixtrentacar
Car hire locations in Minneapolis:
1 location
Sixt
Locations in Minneapolis
2143 East 77th Street
+1-952-3454017
47 travellers who hired a car in Minneapolis gave the car agency they used an average rating of 6.9

Car hire locations in Minneapolis

Minneapolis
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