Minneapolis Hotels

friendly staff

Students attending a conference were up until 4:30 AM and were quite loud. Not the Hotel's fault. Otherwise all was good

Clean well maintained, staff was polite but failed to e-mail me my receipt as promised. Parking charges were a surprise but not unreasonable given the location. Very clean, great location.

Very noisy ac/heater, cable was out for a time during my stay and I received an unexpected knock at the door from housekeeping very early despite use of the so not disturb sign.

The staff was excellent.

Very cold pool. The parking lot needs better lighting.

Clean rooms and walking distance to restaurants and other attractions in downtown Minneapolis.

Took Train/Rail from MSP to Nicollet Ave Stop (Blue Line) station which was within 2 blocks of hotel. Hotel was very nicely laid out and insulation from from adjoining rooms (top, bottom, alongside, across the hall) was fantastic. Top notch hotel linen on the bed, comfortable pillows and very good mattress. Breakfast we ordered (for 1) was easily enough for two (my wife picked up at affiliated restaurant on 1st floor). Bathroom really well done (except no ceiling fan and faucet in sink very large and centered right over sink - watch your front teeth).

No view (but nice curtains we just kept them closed). There was a noise coming through windows that was (probably) like rooftop machinery that was just past audible (my hearing is not that great - we were on 4th floor). The internet connection was not included in the rate ($30 a day i think). Valet parking was $35 or $39/per day (we did not have a car). There was no DVD player connected to the TV (very large - about 40" on pivot easily swung to bed or desk/side chair).

Incredible that there was no free wifi. You are still using ethernet cable and it didn't even work. Then when I tried to pay $11 for the wifi, it never worked either. That is a mayor flaw in 2014. Not having good access to internet makes a hotel very undesirable. ,Incredible that there was no free wifi. You are still using ethernet cable and it didn't even work. Then when I tried to pay $11 for the wifi, it never worked either. That is a mayor flaw in 2014 not having good access to internet makes a hotel very undesirable.

Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!

The staff were helpful in upgrading our accommodations after we expressed disappointment with the room we booked. (See below)

The hotel is misleading in what it advertises as a "junior suite" for which they charge $50 extra per night. It is not a suite. It is just a large room. And it's not even good extra space. Just an oversized entry way and an extra strip of space between the bed and TV. Also, when i booked, there was no mention that the room didn't have a window to the outdoors; just an atrium view. Definitely not worth paying for. But the staff was kind enough to get us a better room. Apparently they've heard this complaint before. My biggest complaint is with Kayak/Orbitz customer service. The first person I called was helpful, but got disconnected. The second argued with me and then refused to escalate me to his manager. Instead he tried to transfer me to the hotel, but nobody answered. I called back again and asked for a manager at Orbitz, but nobody answered there either. I wanted to reward Kayak with the booking since I used their service to find the hotel, but I will never book via Kayak again after that atrocious customer service.

The room was nice. Good desk, big tv, mini bar and really nice bathroom.

Bed was ok. The view was just of the building across the way. No pool for guests.

Great location. Skyway and downtown stores & restaurants super convenient. Clean, light and airy. Giant windows. Great beds.

Shower leaked and cupboard door fell off despite being fixed once. I was never told the price of parking. Last year it was free. This year it was $22 a day. Would have like to have known. High cost for in room Internet.

Polite, friendly staff. The room was clean, comfortable, spacious, well appointed, and tastefully decorated with a deft combination of nostalgic old world grandeur and modern touches. The hotel is connected directly to the Minneapolis downtown skyway system. Public garage parking is available right across street (for a fee). Valet parking is, of course, available as well.

Room was not available at the designated 3pm check-in time. We were on a tight schedule and needed to check in at 3pm to get ready for an event. We had to decide between trying to book another room at a different hotel or accept a different room here. We chose the later. The room we originally booked had an exterior view but the new room had an interior view of the "Atrium." Calling the dank, unlit, barren cement hole in the middle of the hotel an atrium is putting on airs, to say the least. We chose to keep the curtains closed rather than stare across the desolate blight into another guest's room a scant 15' away (and, presumably, they into ours). The bathroom sink was clogged. The timer for the mirror defogger was broken. The HBO cut in and out and was unwatchable (not a big thing for us, we didn't come to watch TV... but still). There are no coffee makers in the rooms. There is coffee in the lobby but when I went down to get some at 0830 there was no creamer left. I would have informed the desk but they were overwhelmed with guests checking out. Overall we enjoyed our stay but between not getting the room we booked, the minor annoyances with the maintenance of the room, and the lack of coffee -- a basic staple of any luxury or boutique hotel -- we don't think we would stay there again, especially when there are so many other comparable choices nearby.

The front desk was really great. And I liked the list of things availablr if needed. We took advantage of the Keurig. I liked the style of the hitel, pretty chic. Also, the location was awesome. I also loved that I could control the heat in the room myself.

I didn't like that there was no hot tub in the pool area. When I'm paying that much for a hotel room, I expect a hot tub. The blankets weren't very warm or comfortable. I expected a cozy, luxurious room and got a nice but kind of a cold lonely feeling room.

Comfy

Going home

very nice facility

when I checked in the desk person tried to charge me more saying kayak had made an error. I finally was able to get the room for the agreed price after a lot of discussion.

very accommodating, friendly staff, fairly good view, nice bathroom

room smelt a little of cigarette smoke, very small room for deluxe king, no fridge

Loved the history of the hotel and the comfort of the rooms.

No free wi-fi in rooms.

Very clean. Close to the convention center. Nice people

The finger prints on the drinking glasses in the room.

The location was great. Right by the University, and therefore close to bike paths, which was important to us. We also appreciated having a luggage cart to help us get our stuff from the car to the room, and back again.

Our biggest complaint was to be told "free wifi" only to find out that yes, there was wifi, but it was worthless - unless you were trying early afternoon when most people were out. We had planned on using the wifi network at Day's Inn, to decide what we wanted to do each day, but ended up going to a coffee shop, because we couldn't even check our email at Day's Inn. Anther complaint : Toilets needed plunging (we saw employees with plungers in the halls several times, and the final morning ours needed it, too)

Courtesy of the staff, environmentally conscious and the restaurant was great.

It will be great to have a shower by the pool for cleaning before getting into the pool or Jacuzzi.

The location was ideal since we were in down for a football game and the stadium was only 2 blocks away. Rooms were spacious. I liked the in room coffee,

The electric plug ins were hard to use. Half of them would not let you plug anything into them. I found the beds to be hard and the pillows way to soft.

We liked the location. Lobby is wonderfully furnished.

Food at the Beacons was mediocre at best. We ordered $11.00 glasses of wine for 4 adults and the waitress said they must be served in plastic before college game. We looked around and other people were being served with glass glasses. I requested to have ours repoured into glass and she refused. Even after the game when we once more came in, they served us with plastic and others with glass. We left after one round of 4. We will not be returning to the Beacon pre or post game in the future.

Everything

Close to everything; our main destination was Orchestra Hall but we found ourselves near awesome restaurants and pubs.

We were charged a $10 fee for an upgrade that we never requested or agreed to. When I called the receptionist was uber polite and corrected it. A very minor issue.

Location

Low lighting, decor was not classy, alcohol was everywhere, felt sleezy.

the room was clean

no coffee maker in the room, basically watched a prostitution exchange go down. super shady and weird hotel. also, was promised something would be sent to the room since i was there with my best friend celebrating her birthday (their offer, not asked for) and nothing was sent. when i asked about it, was given $30 to mannys breakfast which paid for 2 bagels with cream cheese, 2 cups of coffee and a glass of orange juice. ended up with a thai massage rather than what i wanted and was in pain for an hour. will NOT stay here again.