Reviews for Dollar in Barcelona
- All reviews 100%
13 Oct 2017
Bad service experience
Pros: The car was actually ok.
Cons: I had to wait more than 60 min- to get the car and consequently missed my golf appointment. They did not tell me where to drop the car off. I went to the office but they directed me to the garage where i picked ud the car. They could have told that in advance. Then i HATE, HATE, HATE renting cars online and purchasing some assurance at the same time, but then at the counter I am being told that I have zero insurance and do I want to take that risk? I could potentially go banckrupt if anything happens with the car. Do you know how the locals drive.?? That is the biggest problem when one company is responsible for the sale and another for delivering the car. It is not servie it is pestering the customer. Stop doing it. Try to be rental companies and not insurance companies and change the f.... busines model. It is sick. !!!
2 Jul 2017
Cons: They should warn you that you should carry and international license for Spain
16 Jun 2017
Dollar - hard to find!
Pros: No one in Barcelona knew anything about Dollar and there was no response to the phone number listed in the reservation.
Cons: No response or indication of where to find this rental agency. We got lucky by one person knowing Hertz could help.
14 Jun 2017
Pros: Ms. Valerie Helped us to move the laggages all the way to the car. And helped us setup all the car seats securely. She was also super friendly. P
Cons: However the GPS phone Device we rent, the car charger didn't charge at all. Dead on the way to our destination. Coast so much pain.