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Great Location. Extremely Friendly and helpful staff. Clean.
Staff went above and beyond to be helpful. N/a
We were staying 2 nights in Dublin and it was perfect. Good location, modern and I liked the big room. I didn't like the room's decoration in purples but it is my opinion. And I didn't like also the light in the room, it was poor.
Efficiency and friendliness of the staff; well-appointed, comfortable, clean room.
the cleanliness of the room did not get much sleep as the noise from the fan kept us awake would have expected to have been told that there was a constant noise and would be going all night very disappointed
Comort, facilities, closeness to the centre of *everything* in Dublin Gaining access at 5:30 am was slow
The central position of the hotel and also the overall excellent quality made for a very good short break.
location and comfort. continental breakfast just ok
Every one of the staff members was friendly, knowledgable and well groomed as well as articulate. Someone was constantly cleaning painting polishing or vacuuming something. One afternoon the do not disturb sign was ignored and the house keeping staff tried to force the door open. Luckily there was a second lock device to prevent that. My wife had just flown in from America and landed at 7am. She went across America and then across the Atlantic, and she was understandably tired. We were trying to rest when we heard the racket at the door, startling both of us. It actually made me pretty angry, since the Do Not Disturb sign was outside. The next day they forgot the bottles of water for my room. The following day they forgot face cloths. The refrigerator was struggling to keep things barely chilled, and because of the proximity to Temple Bar, we had to sleep with the windows closed for the entire weekend. I feel the hotel charged at least 35% more than my room was worth, possibly because it was the weekend of the marathon
Hotel is very difficult when parking
the location and the rooms and the speed of check in nothing
Pleasant environment, very nice location, friendly staff and spacious clean and luxurious room. The bed was too soft and streetnoise from nightlife
Location was excellent
The staff were fantastic and the location perfect for some city shopping and exlporing the city The quality of room service food to cost was not the best
The staff was most helpful. The location in Dublin was great for touring and ease of use. The rooms were very nice. Lovely bathrooms. Breakfast was pricey for food offered.
Proximity to city centre. Parking is expensive in the city centre.
Location to the main shopping area in the city.
Good, helpful staff
I've stayed there a few times, things happen efficiently, always consistent.
the room was large and in good taste, breakfast ok. A most dull, uninteresting hotel. there is no effort on the part of anybody to make this hotel a lived in place! the same fault as in the other two O Callaghan Hotels I stayed in. Staff is most uninvolved and uncaring.
Great location in the centre of the city. The room was lovely with a nice big bathroom. Beds were comfortable. Parts of the hotle were very cold and breakfast ended very early on a Sunday
The friendliness of the staff was a big plus in the hotel's favour. The room was pleasantly furnished and the location was great for trips into Dublin city. We had a twin room booked at a rate of €79 per night for the room, but learned that the usual rate (especially at weekends) is at least €200 per person sharing. Whilst the hotel is very nice, it is not a luxury hotel and such prices are outrageous. I would not have stayed there for that price.
Poor quality of service at reception
Good quality, well-run hotel well within walking distance of Dublin's main sights. Not right on the Green as the name would imply but good nonetheless. Quality bar and breakfast. Friendly and attentive staff and a comfortable if not overwhelming room. Would stay again if the price was right.
Very average accomodation. Good location. Reasonably priced for late booking. Girl at reception unfriendly but efficient.
The easi access to shops & theatres was excellent,also the breakfast and choice was pretty good..
Good price for hotel in the city. Room could have been cleaner and the reception clerks could have been friendlier.
Location is excelent.Services level is quite good and facilities are reasonably updated.Breakfast is also good. Yes, during weekends it is too noisy at night.Some times you have really problems to sleep.There is a Pub just downstairs .
Heating did not work. Window would not close properly. Shower ran hot and cold. Room very dated.
This hotel is in an amazing location. Their staff is excellent. The quality of the service provided by the staff would be the equivalent of that of a 5 star hotel. They were helpful and kind, and were always quick in response. The hotel is a little outdated, but you can tell the extra effort taken to ensure that the hotel is clean and well kept. We heard they are closing in May 2016 for 18 months to have a full renovation. I hope that's true, and that the same staff returns, because we would love to come stay again. The beds are really hard, and it is in the bar district so it is very loud on weekend nights. We still really enjoyed it, and if you are a person who likes to stay out late and have a good time on weekends this is the hotel for you. It isn't so much a negative, as it is that you should be aware of where you are booking.
Excellent breakfast, interesting decor in the restaurant. Comfortable room. We were kept awake by hen parties on Sat but this is expected in any city. We don't wish to raise a complaint.
Location, location, location! Staff was very accommodating. Rooms were dated, needed redecorating. Could have been cleaner.
Location is superb- if you want to be in the heart of a lovely area of Dublin, this is ideal and great value for money. For the price and the location, this is really fine. It can be a bit noisy at night time as there is a club underneath, but it is clean, central and if you're in town to enjoy dublin, it really is in a perfect spot.
The room was very clean - the bed incredibly comfortable! Heard the hotel was noisy but honestly we never had any problems. Staff were professional. Very happy with this place. This place is great. They could maybe do a little updating/renovating to the rooms but otherwise it's fine.
It was central
very centrally located extremely noisy
Alexandria at the front reception desk was excellent and went out of her way to accommodate our needs. She treated everyone with respect and courtesy. Her attitude and demeanor made our stay worth it. Excellent location and walking distance to most sights in the city. The room could have been cleaner and the hot water was not always reliable. Parking a vehicle is not good. Do not pick up a rental car until you are ready to leave the city. The hotel could be a real jewel in Dublin if it was updated.
The staff were very friendly and helpful. The hotel and the room were clean and very well maintained.
Friendly staff, comfortable room, good restaurant
Excellent staff so friendly and with great attention to details. Twin room very spacious and clean with every convenience. Exceptional breakfast great choice and plentiful. Nothing
Location, decor Very small standard room, but to be expected in larger city
Location and room was great Not enough house phones..... Gym should be open later Need more TV channels
Bartender Rooms way too small; poor quality of linens and blankets
Reception is so kind.
Staff all very friendly and helpful, comfortable bed and nicely appointed room, great location A minor quibble - there is no celebratory sparkling wine on the wine list under 100 Euro unless you like Prosecco which we find too sweet. Surely an Antipodean methode champenois or drier style cava could be added to the wine list?
Very good restaurant, pleasant bar.
I loved the television that was in the wall at the end of the bath. The room was spotless and very comfortable, and the staff were friendly.
It's funky. Desk service was a bit slow. Staff were nice and there were plenty of them but but service was still slow.
the bed was lovely, big soft & very very comfortable! room was a little cramped (but lots of character). grouting in bathroom a little dirty and/or discoloured.
The Morgan is very central, located very close to the River Liffe (which is you are not familiar with Dublin, is a great help to navigating) - and close to a good selection of bars, cafes, restaurants and Trinity College and the Cathederals.The rooms very quite modern and stylised (which in terms of the sofas / chairs replaces any comfort) - but large and clean. The front rooms of the Hotel overlook quite a busy street (particularly at 2am on a Saturday night) and can be a little noisy. Our room card keys didnt work initially, and there was quite a long wait to have these changed as the reception desk gets very busy.
Location was brilliant and great value for money. Was a little nosy at nights but what else do you expect from being in the middle of Temple Bar?! Already planning next trip and will definately be staying at The Morgan.
Great location and nice room. Shower was a little compact.
Good location, friendly staff and helpful Wi Fi in room was poor and intermittent
location was excellent, staff good. room small, shower leaking
The Decor of the Bedroom. The room was hot and a little noisy.
The room, gorgeous.. notting it was perfect.
We chose this hotel to surprise a friend who was getting married. as she was also staying at the hotel the night before we needed some assistance to avoid bumping into each other and spoiling the surprise for the next day.the manager len was amazing. his pride in the hotel was obvious and his willingness to assist in any way possible was the best customer service I have ever had.
The staff was extremely helpful and prompt. The room was extremely comfortable and the onlone access was very convenient, as my wireless became disabled. The location was tops, and I wil stay here again. One detail, I have not yet received my bill by email, and it has been 5 days.
There is a bar on the ground floor that played extremely loud music until 3am- we eventually got moved to the 4th floor & could still hear it there- we had little sleep & it really spoilt our trip as we were exhausted the following day.
Location is perfect; right between the two central areas on Dublin right next to the river Hotel staff were really lovely and very helpful Breakfast was great! Rooms were very noisy through the night due to the hotels nightclub. I bought earplugs the second day which fixed that! Rooms quite dark, could do with more light Rooms probably due an update but were fine for a couple of nights stay
We were upgraded to a superior room on the second night
Bathrooms were clean. Staff was pleasant. Very poor lighting. Very noisy location.
I found the staff to be helpful and informative. The location near the Bayswater underground was perfect. The bed was very comfortable and room was clean. It was noisy. The walls were thin, making it so you could hear doors closing, toilets flushing, and conversations in and outside...making it difficult to get a good night sleep.
They charged for water in the room.
great for the temple bar area. Good breakfast. friendly staff. nice design and bar/music/restaurant downstairs. Quiet room (we asked not to be above the bar, 3rd floor courtyard room was good) room a bit small but not a big problem for a couple of nights. Ask for one of the bigger rooms for a longer stay.
The bed was very comfortable, showers were great at any time of the day, good selection of channels on tv. Breakfast was lovely, the pub/club in the hotel was great and could not be heard from the bedrooms. Staff are friendly and helpfull, and hotel is situated in the heart of the city. The pictures of the hotel were deceiving, so we had high expectations but it did not luck as good on the outside or inside as in the pictures.
was clean and in a good location, loud. did not sleep well. bar/club downstairs was extremely loud , we were awoken by staff at 4am for an emergency that wasn't actually an emergency
the bathroom facilities & washing products two matresses joined together to make double bed
Clean stylish hotel in excellent location with access to Temple Bar, with many bars, restaurants, theatres and galleries. Highly recommended. The queen-sized bed could have consisted of one big mattress rather than two smaller ones pushed together.
Can't beat the excellent location on St. Stephen's Green and Grafton Street. Staff is very professional and efficient. Rooms are nicely appointed, if a little small for two adults. Breakfast was excellent with great and friendly service. Would definitely stay here again and will recommend to my friends. Rooms are small and awkward space for two adults.
we loved our bedroom,good size and beautiful decor;also it was warm and quiet and comfortable When sitting in the restaurant there was quite a breeze coming up from the lobby and we felt cold
The staff and customer service was superb.We had a problem with our room and it was sorted instantly with complimentary wine and chocs, etc Try to avoid a room on the sixth floor as there is some noise from the ventilation/heating systems on the roof in the rooms
Great location. Comfortable. Great staff.
it was so central
This hotel is in a terrific Dublin location. Everything is convenient from St Stephen's Green. The hotel is luxurious and well-appointed with many nice details. I did not eat there, so cannot speak to the restaurant side of the deal. The rooms are a little small but nicely finished and the heated bathroom floor and loaner umbrellas were fabulous touches. I was amazed that the room is small - on a par with a London hotel perhaps of similar class. The only quibble I noticed was the quality of the built-in closet in my room. The doors were of poor quality material and didn't quite close accurately on their hinges. A small gripe for an otherwise thoroughly enjoyable stay.
Nice room and bathroom, excellent location, friendly staff, efficient bussiness center Too small double-bed for a five stars hotel, overpriced breakfast
Friendly staff and peace and quiet
The location was great and the staff was very nice. For $385 per night the room was small, the bathrooms were quirky and bfast should be included...
The location and the staff were excellent. The stereo does not work with current I-Pods.
Location was great, just off the main street (Grafton). Shower pressure was amazing. Staff very attentive. Rooms are smallish when compared to the Fitzwilliam in Belfast. This might be the average room size for this type of room in Dublin.
The bed was perhaps the most comfortable hotel bed I have ever slept on. In the evening, I had a bath and the water was not as hot as I would have liked for a bath.
The central location and the security arrangements. The man inside and the swipe card entry to the inner part of the hotel itself The hotel looks a little tired and needs painting in parts
very average hotel, good that on w/end break no time to spend in hotel, but location is very good before changed room, window didn't shut, noisey with traffic on front and curtain rail fell down, rooms looking dated, 50 euros would be reasonable value
Front desk staff always seemed busy giving tourist info to guests ahead of me. Weird how you must pass the desk to get to your room. Felt like you are passing a panel of judges, though theyvare friendly. I think they should have an irish accented greeter because the staff here sounded like any nice hotel in san francisco where I am from.
breakfast was lovely
Atmosphere very relaxed, staff very nice and helpful
booked a double room for one night.very basic. not worth the money paid. mildew in bathroom.dirty soap holders. poor lighting in room. hall light coming through door space between door and doorjam.wall could do with painting. also would be nice if hotel validated full price of car parking.never stayed at hotel where had to pay to park there!
The location was very good for access to the city The rooms were tired and could do wirh a refurbishment
The location was excellent, security was very good and the café downstairs had very fresh, tasty food. There was half-price parking at the adjoining Carpark, although Jury's don't own it. The lighting in the room is soo dull and I actually couldn't see to get things out of my bag it was so dark, eventhough my bag was under one of the 'lights'!! Ridiculous. Also, the house staff were extremely pushy and rude on the morning of our departure as at 11:50am, they were knocking at the door to remind us that we were to leave at 12noon. Then again at 11:55am, another knock came to 'remind' us, we were obviously packing the last of our things and were not impressed at all with this nonsense and rudeness. Were they running around alll the occupied rooms knocking and checking in the final minutes of their stay just to 'remind' them of something they knew anyway? Most annoying and a little infuriating.
perfect location in the city , clean and very helpful and friendly staff
It was convient for a gig in the Olympia The staff were not one bit friendly or efficent.
its location the toilet door had no stopper which was very annoying as the door would not stay open by itself. Room 413
it's location is very convenient room was quite dark
The Hotel is excellent, rooms clean and comfortable and I could recommend it to anyone on an overnight city center stay.The staff were very courteous and friendly.
The location was perfect.
was happy the way front desk staff looked after me needs i like the breakfast that was put on before i left to run the marathron... plus the late check out that was great for me before my long drive home..
Great, and very helpful staff! My accomodations were clean, well equipped, and centrally located from shopping centers, Pubs, restaurants and tour bus stops! Great value for your money!
The staff were very helpful and the location of the hotel was brilliant.
The location was very central, very close to Grafton Street and many restaurants and the bar bia restaurant which is in the hotel was very good. The only negative that I have was when I had a shower the shower curtain didnt stop the water from hitting the floor, so when I got out the bathroom floor was like a swimming pool.
Frindly staff, clean rooms right in the center of the city, Value for money The work men using the same facilities as the guests
breakfast very good, central trundle outside the window every morning at 6.30 a.m.(City Council)
All the Staff were really freindly, especially the bar staff.
The hotel is perfect in everyway. Fabulous central location. Staff very helpful and friendly. the Mint bar and staff was great. Can't wait to return.
Decor of the hotel, comfortable rooms and extremely comfortable pillows Nothing to dislike.
great comfort, great staff room a bit small
Friendly staff. Clean rooms.
The location The receptionist.
Pure luxury of rooms, friendly and efficient staff, really relaxing experience, can't wait to go back!
the staff, very very nice an helpful i liked everything
The location is perfect and the exercise room is terrific with lots of options available on a nice array of equipment. Staff are friendly and the rooms comfortable & spacious. They also had our room ready when we arrived at 7:00 AM! Very nice for the weary traveler. Overall it's a classy, comfortable and nice experience. Our room was located on an alley side of the hotel but near O'Connell St. so we had no view at all and noise from buses and vehicles in the morning.
easy access to grafton st poor choice menu for vegetarians
The quality of the room was excellent The in-room dining was not quite what I expected from the menu
We stay at hotels regularly in Dublin and were pleasantly surprised to find such delightful staff, lovely room and excellent service. I didn't realise the Atrium existed, a great place to meet friends either for lunch or an early evening drink.
I liked that it was close to the city centre no taxi needed, it was clean the kitchen staff and reception were staff were friendly. The ares leading to the breakfast room is a bit shoddy ,nothing that a lick of paint wouldnt fix and my husband said the mens toilets stunk however I will stay there again.
The staff were all fantastic. Always helpful and cheerful...adding to brilliant stay. The cooked breakfast was much appriciated as well.
It is hard to say, there wasn't a whole lot to like. I suppose the young girl behind reception was very cheerful and helpful. The first room i was shown to had stains on the carpet that had been for a long time, also there was hairs on the carpet, in the shower etc. The Hotel is very shabby and not a nice place to stay at all. The Mezz bar is joined on to the hotel and you have to pass the entrance on your way back to your room (a guy tried follow me up the stairs to my room as there is no additional security).
Friendly and helpful staff and a very good Irish breakfast.
The only thing I liked was it was convenient to the city centre that was the only thing going for it. I did not like anything about that hotel and will not be going back nor will I be recommending it to anyone else.
It`s located in the city centre, you can reach every poi by foot, quiet room even located in the midst of Temple Bar, friendly and helpfull staff, we could leave our baggage beyond check-out-time. Tea- and coffee- facility in the room. The room was rather small, no lift, the temperature of the shower depended on the amount of water that came out.
i wanted a hotel near the temple bar area, and its exactly what i got, Great location
Loved That It Was So Near Everything... Shops, Bars, Clubs, The Room's Very Noisy During the night, ppl coming and going.. other then that was lovely
location for a start i could not have a shower ,as the ceiling in the bathroom was too low for me too stand in shower , plus shower head was dirty ,,, the window in the bedroom 411,was sellotaped to stop draught coming thru, very poor , , i think u should take this hotel off your site , as it brings down the reputation of your site .
the staff is friendly and the location is very convenient. however, the night club next to the hotel does not quiet down till three am and i was unable to sleep till then. i needed ear plugs. it was that loud! my bed on the seccond floor was shaking from the sound. as stated above, the night club was way too loud and i was unable to get to sleep until 3am. not enjoyable in the least.
Liked the bar and central location. Some of our group stayed on the 1st floor and found their room very noisy! Specially with the music from the club playing so loud!
the room was small, but spotless and modern. good location and the price was very cheap for bein in the centre of Temple Bar the lift was tiny and my friend felt a little claustrophobic.Bein in the middle of temple bar meant that it was a noisy area, and we could hear the music that was playin the down stairs bar in our room!! But saying that we werent in the room for too long and it wouldnt put me off stayin there again
Excellent location and atmosphere good with the vat House next door Need tea/coffe making facilities in room
Good location Location is a bit noisy if you are after a good nights sleep
The hotel is located on Dame Street which is directly in front of Trinity College main entrance and on the edge of Temple Bar District. Because we were staying for a week, we opted not to have housekeeping come in every day. The housekeeping staff left bundles of towels, shampoo and toilet paper outside our door to restock the room. The bathroom needed maintenance. There was mold growing on the wall above the door and the grout was discolored with mildew. The toilet leaked and made the room smell of sewer. It was unusually warm the first day we were there. They don't have air-conditioning; which is understandable but there were no fans available and the windows only open a few inches. The area outside our window was filled with several mechanical units which were rather loud.
Location Very very very noisy.
Brilliant location - couldn't have asked for better! Staff very friendly and room was ready when we got there at 9am after our early flight! Have already recommended to friends! Sheets were marked and all the rails in the bathroom were coming off the wall but fine otherwise!
the location was excellent right in the middle of dublin The hotel bar closed no drinks even though you stayed there
i was very clean and near why I needed to be,unfortunatly my wife could not make the trip to add her comment no
Its so central Room a bit small
central location no tea making facilities in room and rooms small
the bar nothing
The room was so quiet, clean & comfortable with every convenience.
The positioning of the hotel was quite good I was quite dissapointed by the Clarence. I am glad I only paid a reduced rate for the room, it was very noisy all night (due to a constant hum from the nearby boiler) The window had to be open as the room was stifling! A fan was provided but obviously the noise from the fan was not conducive to a good nights sleep!
The hotel is in a great location where everything happens. For young couples that like to stay out late this is really great. The service is great. The rooms are not very spacious, and we paid a big price while the view from the window was not on the street but inside square of the hotel so our window faced other hotel rooms windows. You would expect to get a better view in a suite.
When I arrived, I was shown to a very small room, clearly the worst in the hotel, with barely room to walk around the bed and a view of the air con system outside. However, when I immediately complained, I was given I more suitable room within ten minutes. The service was exemplary.The staff were very, very, good, and the hotel was clean. The breakfast was nice, as was my antipasto platter I had in the bar before the gig. I think that the lack of coffee machine in the room is a big drawback. I've stayed in many hotels of this price range, and I think that a Nespresso machine or something like that is important, considering the price of the rooms. I like to have coffee before I see anybody, and that includes the room service waiter. The quality of the room service coffee was not acceptable, either. Also, the selection of toiletries was inadequate and not up to the standard of other similar hotels we've stayed in. Inchydoney, Cliff house hotel in ardmore, The Westbury, all similar prices, all have more facilities in the room, decent toiletries, and a coffee machine. I'm afraid I will not be recommending the CLarence, I prefer the Westbury ~in Dublin.
Location is good for the Clarence, you can walk to most places Can get noisy especially as the room is hot and opening the window means it gets very loud
The location and the rooms were very good. The staff were very friendly. The workout facilities were limited.
personal service noice
No nonsense good service. Very good restaurant for both dinner and breakfast.
Beautiful room and the food in the restaurant was excellent , staff attentive. The location is perfect to see Dublin. No dressing gowns in room and no tea/coffee in room although there is a 24 hr room service.
Everything was just perfect. The staff were all friendly and nothing was too much trouble. A refreshing place to stay We had to leave!
The location on the Quay and just backing onto Temple Bar (so it isn't too noisy either), the nicely done refurbishing of the original arts and crafts design/style including the wood panelling, the Octagon Bar and the Tea Room were all highlights. Very good bed linens, and comfortable bed and pillows. The Clarence has a bit of 'cool factor' about it too which never hurts! We were a bit disappointed in the room decor, which was rather uninteresting, and even Ikea-ish which for us is definitely not a plus. Blonde wood furniture in an otherwise darker wood arts and crafts movement sensibility seemed odd. Rooms were very bland and smallish which isn't surprising in an older hotel of course.
staff attentive and very hepful. Very surprised to have to pay for internet access. I found this highly unusual in an upscale hotel.
The breakfast that we probably paid for was not available until 7.30. That is late in terms of business travel, and we in fact left at 7.00. and bought breakfast at the airport.
rooms were lovely, comfortable, clean and quiet and I would certainly book again. the person I was staying at the hotel with suffers from claustrophobia so she would not use the lift and also the breakfast room did not have a window to see out, so she was a little anxious. however she thoroughly enjoyed her stay and the facilities. the breakfast was the best we had on our trip. thanks also to your excellent helpful staff. will come back for sure.
it's location noisy outside at night with car horns blaring until middle of the night and revellers leaving nearby pubs and clubs
Great VALUE for being so well centered. Great walking to main drag on shopping, the park and about .75 miles to Temple Bar. Beds were comfortable and staff was attentive on needs. They never cleaned our room for a two night stay had to ask for new towels. Quiet enough if you have a room in the back. Bit dated in common areas.
Location Broken forniture and no min bar
Beautiful hotel, comfortable bed nice bath very nice clean comfortable room with very friendly staff. I would definitely stay there again. The only thing its a bet pricy. The breakfast should have been included in my room rate and what I paid. Overall very good place to stay. Very nice renovated bathroom and room while remained the AA status of the hotel.. The breakfast was not included in the room rate I paid.
20 minutes' walk from the city center. Adequate breakfast. It was very disappointing, instead of a 4-star hotel I found one that barely deserved 2. The rooms were very small, no AC, heating didn't work. No Internet access neither free nor paid. Very old rooms, very noisy (both from outside the hotel and other rooms).
Comfort and Facilities of Room
Large Bedroom, the location, Spacious and light in the comunual rooms
the rooms were comfortable and spacious the noise from the street during the night was horrendous
Central location The noisy nightclub next door