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The central position of the hotel and also the overall excellent quality made for a very good short break.
the cleanliness of the room did not get much sleep as the noise from the fan kept us awake would have expected to have been told that there was a constant noise and would be going all night very disappointed
Location was excellent
Every one of the staff members was friendly, knowledgable and well groomed as well as articulate. Someone was constantly cleaning painting polishing or vacuuming something. One afternoon the do not disturb sign was ignored and the house keeping staff tried to force the door open. Luckily there was a second lock device to prevent that. My wife had just flown in from America and landed at 7am. She went across America and then across the Atlantic, and she was understandably tired. We were trying to rest when we heard the racket at the door, startling both of us. It actually made me pretty angry, since the Do Not Disturb sign was outside. The next day they forgot the bottles of water for my room. The following day they forgot face cloths. The refrigerator was struggling to keep things barely chilled, and because of the proximity to Temple Bar, we had to sleep with the windows closed for the entire weekend. I feel the hotel charged at least 35% more than my room was worth, possibly because it was the weekend of the marathon
Location Rooms - small - sub standard bathrooms
Comort, facilities, closeness to the centre of *everything* in Dublin Gaining access at 5:30 am was slow
location and comfort. continental breakfast just ok
Efficiency and friendliness of the staff; well-appointed, comfortable, clean room.
The staff were fantastic and the location perfect for some city shopping and exlporing the city The quality of room service food to cost was not the best
Hotel is very difficult when parking
the location and the rooms and the speed of check in nothing
Pleasant environment, very nice location, friendly staff and spacious clean and luxurious room. The bed was too soft and streetnoise from nightlife
we loved our bedroom,good size and beautiful decor;also it was warm and quiet and comfortable When sitting in the restaurant there was quite a breeze coming up from the lobby and we felt cold
The bed was perhaps the most comfortable hotel bed I have ever slept on. In the evening, I had a bath and the water was not as hot as I would have liked for a bath.
Friendly staff and peace and quiet
Great location. Comfortable. Great staff.
Can't beat the excellent location on St. Stephen's Green and Grafton Street. Staff is very professional and efficient. Rooms are nicely appointed, if a little small for two adults. Breakfast was excellent with great and friendly service. Would definitely stay here again and will recommend to my friends. Rooms are small and awkward space for two adults.
The location was great and the staff was very nice. For $385 per night the room was small, the bathrooms were quirky and bfast should be included...
Nice room and bathroom, excellent location, friendly staff, efficient bussiness center Too small double-bed for a five stars hotel, overpriced breakfast
The location and the staff were excellent. The stereo does not work with current I-Pods.
Location was great, just off the main street (Grafton). Shower pressure was amazing. Staff very attentive. Rooms are smallish when compared to the Fitzwilliam in Belfast. This might be the average room size for this type of room in Dublin.
The staff and customer service was superb.We had a problem with our room and it was sorted instantly with complimentary wine and chocs, etc Try to avoid a room on the sixth floor as there is some noise from the ventilation/heating systems on the roof in the rooms
it was so central
This hotel is in a terrific Dublin location. Everything is convenient from St Stephen's Green. The hotel is luxurious and well-appointed with many nice details. I did not eat there, so cannot speak to the restaurant side of the deal. The rooms are a little small but nicely finished and the heated bathroom floor and loaner umbrellas were fabulous touches. I was amazed that the room is small - on a par with a London hotel perhaps of similar class. The only quibble I noticed was the quality of the built-in closet in my room. The doors were of poor quality material and didn't quite close accurately on their hinges. A small gripe for an otherwise thoroughly enjoyable stay.
The location is perfect and the exercise room is terrific with lots of options available on a nice array of equipment. Staff are friendly and the rooms comfortable & spacious. They also had our room ready when we arrived at 7:00 AM! Very nice for the weary traveler. Overall it's a classy, comfortable and nice experience. Our room was located on an alley side of the hotel but near O'Connell St. so we had no view at all and noise from buses and vehicles in the morning.
Pure luxury of rooms, friendly and efficient staff, really relaxing experience, can't wait to go back!
The location The receptionist.
easy access to grafton st poor choice menu for vegetarians
The quality of the room was excellent The in-room dining was not quite what I expected from the menu
The hotel is perfect in everyway. Fabulous central location. Staff very helpful and friendly. the Mint bar and staff was great. Can't wait to return.
We stay at hotels regularly in Dublin and were pleasantly surprised to find such delightful staff, lovely room and excellent service. I didn't realise the Atrium existed, a great place to meet friends either for lunch or an early evening drink.
Decor of the hotel, comfortable rooms and extremely comfortable pillows Nothing to dislike.
Friendly staff. Clean rooms.
great comfort, great staff room a bit small
the staff, very very nice an helpful i liked everything
The W.B.Yeats Suite was beautiful and very well decorated, it was luxury home from home. The Wifi was fast and free. Very good value and superb location in the Centre of Dublin City. Sound proof windows work well also.All day breakfast was excellent . Highly recommended
The James Joyce Suite was beautiful, so well appointed and comfortable. Very pleasant and professional staff. All-day breakfast was very nice. So central for anything in Dublin City. Highly recommended . Very high standards overall and good value for your money. No, it does give what the profile says.
Excellent location.. brilliant interiors.. Friendly staff.. Lovely facilities..
Room was fab... Amazing!! Oscar Wild Suite! Complimentary wine, biscults, chocolate & the regular tea/coffee making facilities! Very central. No staff there at any time (No foyer) - this did suit us but I could see how others might find it irritating if they needed assistance etc!
Location was perfect-close to everything, Well appointed room with all amenities well thought out. Staff was very friendly. Sound proof windows. Very spacious.and clean. The breakfast was excellent. The bathroom door was glass and only part was frosted which was a bit strange.
Excellent location, lovely suite. Really comfortable bed. Perfect
the room was clean and pleasant. The hotel was hard to get to, gated doors etc. This hotel was also above a sex shop and managed by its workers. There was no one around to seek help. This should not be classified as a 5 star hotel. This is just a clean apartment with sex dvds available.
The hotel room had been well renovated and was very comfortable and accessible. I would have like cooling options like air conditioning or a fan and a few hair products.
big and clean rooms, good location. Very limited hot water in wash basin. The rooms are located near the night club so it's noisy during the night.
Being in Temple Bar, noise on street till 4... Not really a hotel, just 4 suites.. And Shower not working.. Not good enough at that money!
The staff was extremely helpful and prompt. The room was extremely comfortable and the onlone access was very convenient, as my wireless became disabled. The location was tops, and I wil stay here again. One detail, I have not yet received my bill by email, and it has been 5 days.
Great location and nice room. Shower was a little compact.
The Decor of the Bedroom. The room was hot and a little noisy.
It's funky. Desk service was a bit slow. Staff were nice and there were plenty of them but but service was still slow.
We chose this hotel to surprise a friend who was getting married. as she was also staying at the hotel the night before we needed some assistance to avoid bumping into each other and spoiling the surprise for the next day.the manager len was amazing. his pride in the hotel was obvious and his willingness to assist in any way possible was the best customer service I have ever had.
Location was brilliant and great value for money. Was a little nosy at nights but what else do you expect from being in the middle of Temple Bar?! Already planning next trip and will definately be staying at The Morgan.
The Morgan is very central, located very close to the River Liffe (which is you are not familiar with Dublin, is a great help to navigating) - and close to a good selection of bars, cafes, restaurants and Trinity College and the Cathederals.The rooms very quite modern and stylised (which in terms of the sofas / chairs replaces any comfort) - but large and clean. The front rooms of the Hotel overlook quite a busy street (particularly at 2am on a Saturday night) and can be a little noisy. Our room card keys didnt work initially, and there was quite a long wait to have these changed as the reception desk gets very busy.
Good location, friendly staff and helpful Wi Fi in room was poor and intermittent
location was excellent, staff good. room small, shower leaking
The room, gorgeous.. notting it was perfect.
the bed was lovely, big soft & very very comfortable! room was a little cramped (but lots of character). grouting in bathroom a little dirty and/or discoloured.
Centrally located, pleasant staff and an extremely good breakfast to statrt the day did it for me. No
The room was very comfortable with an amazing bath and separate shower. The room had a flat screen TV with a good range of channels. We had dinner in the restaurant on the Saturday evening which was very pleasant. The breakfast was not included in the price which was fine, and we paid for separately, however - there was no price choice to either have a continental or buffet. I had the works but my mum only had a crossoint and a cup of tea which still cost 25euros.
The room Poor service. Bad dining experience
Fantastic modern hotel, stayed at other Radisson sas hotels and always good. Know what you are going to get. Service in bar area on Sunday afternoon wasn't great. Sat waiting for 20 minutes for a drink (with no nuts)!! Wasn't even busy.
It was very central for Dublin. We were given a free upgrade to Business class - the room was superb. The restaurant was very good and to a good standard. Staff were friendly and courteous. The hotel has a business feel to it which may put off families with younger children. It was very good but as i am a discerning diner i did send back the venison which was tough and i did send back the wine and exchanged it for a more expensive. The Syrah was not good quality so i asked for a St. Emilion which was much better. The staff were excellent though in catering for my needs. The aircon and heating did not work in our room but this was promptly attended to by the maintenance dept and repaired.
The facilities in the room were excellent and the staff were very professional and unintrusive. E10.00 per day charge for car park; although this was waivered due to us being misinformed about early breakfast options.
Ideal location and the facilities in the room were very good.
I enjoyed my stay at the Radisson Blu. The staff was courteous and helpful. The hotel itself is beautiful with a nice pub on-site with great food! I highly recommend it!
The hotel could not have been better. Clean, stylish, peaceful, great breakfast selection, very comfortable indeed. I loved the location too. Close to a wide variety of restaurants, use of a gym nearby and within walking distance of all the sights. I would definitely choose it again.
A clean modern hotel, ideally positioned to explore Dublin. 25 minute taxi ride from the airport (approx 30 euro). Comfortable, well equipped room. Extensive buffet breakfast.
Near city center but in a very quiet location. staff is efficient and polite. Breakfest is superb although an expensive one.
It has a good atmosphere and is is ideally located. Poor views from most rooms.
Excellent location, good character bed not very comfortable, bathroom not very updated, couldn't control hot and cold in the shower
I loved the location, I was able to get to see everything I intended to. The staff were friendly and helpful. The room was charming. I utilized the wifi and never had any problems. They had entertainment and food available on premises which is very convienent. I would stay there again. The music/dancing/dinner show in the evening was fantastic but a little over my budget. And my seat wasn't very good to see much of the show.
Ground floor bar and entertainment. Great breakfast. Excellant location for visiting Dublin
The location, the staff (Mags and Liz!), the BIB bathroom and the large size of our triple room. The beds and pillows were not especially comfortable. The food could have been better......
Comfortable,Warm , Desk Staff excellent, Dining Room All staff Excellent but a Special mention for Carmel who always has a welcoming smile and can't do enough for you ****
Location Being downtown it was a little noisy.
Good location for our needs ( site seeing in and around the City; easy to walk to nite spots; felt safe and secure; lots of pubs and restaurants nearby), staff always helpful, noisy late at night - not a problem to us - transport to and from airport readily available from the hotel or public close at hand. No complaints
Location is very central to the City Center. It allows an easy walk to most of the main tourist sites in the area. The staff is excellent and very helpful. The attached restaurant is good. The rooms are rather small and there is a lot of mechanical noise from equipment in the alley behind and next to the building. The walls are very thin so you hear a lot from the adjoining rooms, particularly when someone has come back late from the pubs and is rather boisterous.
Rooms were of good size, very clean and even though in a lively area of Dublin near many nightclubs they were very well insulated and quiet. Nothing. It was a good experience all round
The staff were most helpful and went the extra mile when I couldn't get the printer to work to print my boarding pass. It was a fake out because it looks like it is coin operated but it all goes on your credit card. Posted information would have been nice. Great location. The two nights we were there a band was playing loudly in the bar. We were on the top floor and could still hear the them most clearly. The beds were pretty hard. The shower was a problem. The head wouldn't stay up but would ship to the bottom of the post it was on. That made it waist high on me. The temperature and volume on the shower came and went in spits and spurts.
barpub below with live music everyday is fun room is very simple, water (cold/warm) was not good to wash .
Location, decor Very small standard room, but to be expected in larger city
Bartender Rooms way too small; poor quality of linens and blankets
Staff all very friendly and helpful, comfortable bed and nicely appointed room, great location A minor quibble - there is no celebratory sparkling wine on the wine list under 100 Euro unless you like Prosecco which we find too sweet. Surely an Antipodean methode champenois or drier style cava could be added to the wine list?
Excellent staff so friendly and with great attention to details. Twin room very spacious and clean with every convenience. Exceptional breakfast great choice and plentiful. Nothing
The hotel is located in central Dublin and within walking distance of Trinity College as well as the National Museum. The staff is friendly and very helpful. We got in very early and there is a lounge downstairs with internet, couches, etc. They brought us a tray with tea and coffee which was lovely! I would highly recommend this hotel.
I loved the television that was in the wall at the end of the bath. The room was spotless and very comfortable, and the staff were friendly.
Location and Staff Expensive Breakfast
Reception is so kind.
Brooks is a beautiful hotel in central Dublin. We walked to Dublin castle and business. There's tons of shopping and restaurants nearby. We also walked to Kilmainen gaol,but we took the bus back. We were on the street side but it was quiet at night. Beautiful older hotel with modern amenities!
Friendly staff, comfortable room, good restaurant
Very good restaurant, pleasant bar.
The staff were very friendly and helpful. The hotel and the room were clean and very well maintained.
Great Location. Extremely Friendly and helpful staff. Clean.
We were staying 2 nights in Dublin and it was perfect. Good location, modern and I liked the big room. I didn't like the room's decoration in purples but it is my opinion. And I didn't like also the light in the room, it was poor.
The room was of generous size, quiet and had all convenient provisions. It seemed as though e erything was thought of abd provided for in the room for an undisturbed stay. The reception was a bit under-staffed
Staff went above and beyond to be helpful. N/a
it's location noisy outside at night with car horns blaring until middle of the night and revellers leaving nearby pubs and clubs
Great VALUE for being so well centered. Great walking to main drag on shopping, the park and about .75 miles to Temple Bar. Beds were comfortable and staff was attentive on needs. They never cleaned our room for a two night stay had to ask for new towels. Quiet enough if you have a room in the back. Bit dated in common areas.
Central location The noisy nightclub next door
20 minutes' walk from the city center. Adequate breakfast. It was very disappointing, instead of a 4-star hotel I found one that barely deserved 2. The rooms were very small, no AC, heating didn't work. No Internet access neither free nor paid. Very old rooms, very noisy (both from outside the hotel and other rooms).
Large Bedroom, the location, Spacious and light in the comunual rooms
staff attentive and very hepful. Very surprised to have to pay for internet access. I found this highly unusual in an upscale hotel.
The breakfast that we probably paid for was not available until 7.30. That is late in terms of business travel, and we in fact left at 7.00. and bought breakfast at the airport.
the rooms were comfortable and spacious the noise from the street during the night was horrendous
Beautiful hotel, comfortable bed nice bath very nice clean comfortable room with very friendly staff. I would definitely stay there again. The only thing its a bet pricy. The breakfast should have been included in my room rate and what I paid. Overall very good place to stay. Very nice renovated bathroom and room while remained the AA status of the hotel.. The breakfast was not included in the room rate I paid.
rooms were lovely, comfortable, clean and quiet and I would certainly book again. the person I was staying at the hotel with suffers from claustrophobia so she would not use the lift and also the breakfast room did not have a window to see out, so she was a little anxious. however she thoroughly enjoyed her stay and the facilities. the breakfast was the best we had on our trip. thanks also to your excellent helpful staff. will come back for sure.
Comfort and Facilities of Room
Location Broken forniture and no min bar
The positioning of the hotel was quite good I was quite dissapointed by the Clarence. I am glad I only paid a reduced rate for the room, it was very noisy all night (due to a constant hum from the nearby boiler) The window had to be open as the room was stifling! A fan was provided but obviously the noise from the fan was not conducive to a good nights sleep!
Location is good for the Clarence, you can walk to most places Can get noisy especially as the room is hot and opening the window means it gets very loud
Everything was just perfect. The staff were all friendly and nothing was too much trouble. A refreshing place to stay We had to leave!
No nonsense good service. Very good restaurant for both dinner and breakfast.
Beautiful room and the food in the restaurant was excellent , staff attentive. The location is perfect to see Dublin. No dressing gowns in room and no tea/coffee in room although there is a 24 hr room service.
The room was so quiet, clean & comfortable with every convenience.
The hotel is in a great location where everything happens. For young couples that like to stay out late this is really great. The service is great. The rooms are not very spacious, and we paid a big price while the view from the window was not on the street but inside square of the hotel so our window faced other hotel rooms windows. You would expect to get a better view in a suite.
When I arrived, I was shown to a very small room, clearly the worst in the hotel, with barely room to walk around the bed and a view of the air con system outside. However, when I immediately complained, I was given I more suitable room within ten minutes. The service was exemplary.The staff were very, very, good, and the hotel was clean. The breakfast was nice, as was my antipasto platter I had in the bar before the gig. I think that the lack of coffee machine in the room is a big drawback. I've stayed in many hotels of this price range, and I think that a Nespresso machine or something like that is important, considering the price of the rooms. I like to have coffee before I see anybody, and that includes the room service waiter. The quality of the room service coffee was not acceptable, either. Also, the selection of toiletries was inadequate and not up to the standard of other similar hotels we've stayed in. Inchydoney, Cliff house hotel in ardmore, The Westbury, all similar prices, all have more facilities in the room, decent toiletries, and a coffee machine. I'm afraid I will not be recommending the CLarence, I prefer the Westbury ~in Dublin.
The location and the rooms were very good. The staff were very friendly. The workout facilities were limited.
The location on the Quay and just backing onto Temple Bar (so it isn't too noisy either), the nicely done refurbishing of the original arts and crafts design/style including the wood panelling, the Octagon Bar and the Tea Room were all highlights. Very good bed linens, and comfortable bed and pillows. The Clarence has a bit of 'cool factor' about it too which never hurts! We were a bit disappointed in the room decor, which was rather uninteresting, and even Ikea-ish which for us is definitely not a plus. Blonde wood furniture in an otherwise darker wood arts and crafts movement sensibility seemed odd. Rooms were very bland and smallish which isn't surprising in an older hotel of course.
personal service noice
The location was very good for access to the city The rooms were tired and could do wirh a refurbishment
perfect location in the city , clean and very helpful and friendly staff
breakfast was lovely
booked a double room for one night.very basic. not worth the money paid. mildew in bathroom.dirty soap holders. poor lighting in room. hall light coming through door space between door and doorjam.wall could do with painting. also would be nice if hotel validated full price of car parking.never stayed at hotel where had to pay to park there!
It was convient for a gig in the Olympia The staff were not one bit friendly or efficent.
Front desk staff always seemed busy giving tourist info to guests ahead of me. Weird how you must pass the desk to get to your room. Felt like you are passing a panel of judges, though theyvare friendly. I think they should have an irish accented greeter because the staff here sounded like any nice hotel in san francisco where I am from.
its location the toilet door had no stopper which was very annoying as the door would not stay open by itself. Room 413
Atmosphere very relaxed, staff very nice and helpful
very average hotel, good that on w/end break no time to spend in hotel, but location is very good before changed room, window didn't shut, noisey with traffic on front and curtain rail fell down, rooms looking dated, 50 euros would be reasonable value
The location was excellent, security was very good and the café downstairs had very fresh, tasty food. There was half-price parking at the adjoining Carpark, although Jury's don't own it. The lighting in the room is soo dull and I actually couldn't see to get things out of my bag it was so dark, eventhough my bag was under one of the 'lights'!! Ridiculous. Also, the house staff were extremely pushy and rude on the morning of our departure as at 11:50am, they were knocking at the door to remind us that we were to leave at 12noon. Then again at 11:55am, another knock came to 'remind' us, we were obviously packing the last of our things and were not impressed at all with this nonsense and rudeness. Were they running around alll the occupied rooms knocking and checking in the final minutes of their stay just to 'remind' them of something they knew anyway? Most annoying and a little infuriating.
The central location and the security arrangements. The man inside and the swipe card entry to the inner part of the hotel itself The hotel looks a little tired and needs painting in parts
I was a little hesitant on getting a hotel in Temple Bar - it's a noisy pub crawl neighborhood, but that all went away when I stepped inside. It's on the far end of Temple Bar, near O'Connel Street, but that means it's central to everything. I was able to drop off my luggage early so I could explore Dublin for the day. I also got upgraded from a single room to a double with no extra charge. Room was quiet - during the day you could occasionally here slot machines outside the window, but I can't complain. Never heard the bar crowd. Great facilities, never got to check out the pool or breakfast but I'm sure they're both wonderful. Will definitely stay here again next time I'm in Dublin, for either business or leisure.
Cleanliness Street noise and sarcastic security staff.
Good quality, well-run hotel well within walking distance of Dublin's main sights. Not right on the Green as the name would imply but good nonetheless. Quality bar and breakfast. Friendly and attentive staff and a comfortable if not overwhelming room. Would stay again if the price was right.
Overall a clean and welcoming building, with friendly staff who are more than willing to go the extra mile. All the staff greet you with a smile and seem genuinely pleased to help. Small restaurant menu, but excellent food - impressive portion sizes, tasty and excellent value for money. If I hadn't already booked and paid for one of my evening meals at another location, I would happily have eaten here every night. Room was clean with all the usual facilities and toiletries. Being very picky, liquid soap would be better than bars of soap! Sliding door didn't always open properly and one of the lamps was faulty.
the room was large and in good taste, breakfast ok. A most dull, uninteresting hotel. there is no effort on the part of anybody to make this hotel a lived in place! the same fault as in the other two O Callaghan Hotels I stayed in. Staff is most uninvolved and uncaring.
The friendliness of the staff was a big plus in the hotel's favour. The room was pleasantly furnished and the location was great for trips into Dublin city. We had a twin room booked at a rate of €79 per night for the room, but learned that the usual rate (especially at weekends) is at least €200 per person sharing. Whilst the hotel is very nice, it is not a luxury hotel and such prices are outrageous. I would not have stayed there for that price.
Great location in the centre of the city. The room was lovely with a nice big bathroom. Beds were comfortable. Parts of the hotle were very cold and breakfast ended very early on a Sunday
The staff was most helpful. The location in Dublin was great for touring and ease of use. The rooms were very nice. Lovely bathrooms. Breakfast was pricey for food offered.
Location to the main shopping area in the city.
Proximity to city centre. Parking is expensive in the city centre.
Very average accomodation. Good location. Reasonably priced for late booking. Girl at reception unfriendly but efficient.
I've stayed there a few times, things happen efficiently, always consistent.
Good, helpful staff
Poor quality of service at reception
Location To me it seemed like Bentley"s is winding down!! We arrived back from our night at 11.30pm ordered wine and some nibbles got our wine but were told "we don"t do nibbles!! our morning waiter was fab but I lost count of how many times he said sorry!! as any item I ordered from the menue was not possible.
The hotel didn't receive my booking so I had to move hotels.
Truly superb location, intimate hotel with just a few rooms, older building with great character but well-maintained, comfy bed with nice sheets, great shower with lots of water pressure and great view. Loved it and would go back in a minute! Staff could be a bit more informed to answer questions about the surrounding area
Incredibly helpful staff. Beautiful room. Comfortable bed. Bathroom was spacious and had a 'spa' feel to it. Best breakfast in Ireland.
great location, fine food , nice staff. What's not to like !
staff were most helpful and friendly and food and service quite good stairs and no lift - rooms on top floor definitely not suitable for older people or with any kind of disability or health problems
The majorityu of the staff werte excellent. However one person at the front desk when we checked in was extremely negative to the point of being hostile. I think she was the manager. I found her to be not only disagreeable to me but also thought she spokje to her staff with disrespect. The individual at the front desk. Based on my experience with that front desk manager I would not recommend this hotel