Book Easirent hire cars in London

Reviews for Easirent in London

Recent reviews

Traveller rating

Wonderful

11

Very Good

5

Good

0

Okay

7

Fair

0

Mediocre

0

Poor

31

4.0

Pros:At pickup the vehicle was given away and we had to pay for an upgrade. We also had to buy insurance, as we could not show proof that our credit card covered excess insurance laibility. Shuttle buses run every 45 minutes, so there is a long waitReviewed 27 Jan 2020

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2.0

Pros:Nothing! Stay away and help put disreputable businesses out of business!Cons:Bait and switch. Got a price that looked great, but when I got there not only did they have an inferior car to the one I booked, that they tried to pass off, but the price they charged was over 40% higher than when I booked online. (Looking at the other reviews, I'm not the only one in this position) I walked out after confirming that they wouldn't charge me anything, and they charged me over 90 dollars (in dispute with credit card). I then went to a big name brand like I should have in the first place.Reviewed 20 Nov 2019

review from

4.0

Pros:The Pickup was the worst pickup scenario I've ever seen. There's a kiosk to 'skip the line' that you can use, but you need to get in the line after anyway. We had to deposit about $1200. The pickup process took about 2 hours. The car we received wasn't the class we requested, nor clean.Cons:Clearer indication of where to go when arriving. More staff. Working Kiosks. A real waiting area. Quicker service. Most importantly advance information on required deposits (I would never have rented from here had I known it was a $1200 USD deposit required).Reviewed 19 Sept 2019

review from

2.0

Pros:The young teenager working there was probably the only person that was courteous and understanding there.Cons:Booked car for 11am. Didn't get car until 1:45pm. Car was wall banged up and cut on tire. They said it's all good. Protested to get another car as I didn't feel safe. Returned car at 11:45amnext day to be scold by clerk who said needed to be returned by 11 and others waited for 3h for it. Scammers!Reviewed 11 Aug 2019

review from

2.4

Pros:I can't think of anything.Cons:A clean car, not waiting for an hour to, a car that had been serviced and didn't breakdown on the M4, better customer service, clearer information on using a travel credit card for accident coverage.Reviewed 8 Aug 2019

review from

3.6

Cons:This was the nightmare experience I have heard about but always thought was exaggerated. On the third day of our rental, the clutch went out on our car. They charged me $3000 and left me on the side of the road for 5 hours. No replacement rental.Reviewed 31 Jul 2019

review from

2.4

Pros:Terrible experience. They wanted to give us a much smaller car than we reserved and we did not fit. They wanted to charge us more than double for a bigger car. They were so rude and did not care. We had 2 small children and a disabled person with us. Money wasted. Day ruined.Cons:EverythingReviewed 17 Jul 2019

review from

2.0

Cons:Although I had checked in online in advance, all customers had to wait in the line to set up the car hire insurance. It took 45 minutes to get through the line, and the booked automatic car never came after 2 hours. The man checking customers in kept making rude comments about them.Reviewed 10 Jun 2019

review from

3.2

Pros:It was a nice dayCons:LGW to their location is a pain with all your bags You can’t use your own insurance so have to buy their expensive policy Quote said unlimited miles but you only get 100 per day Misleading bait & switch company. Not recommendedReviewed 8 May 2019

review from

8.0

Pros:Staff is very friendly - do a great job.Cons:This is probably difficult to manage, but it would be great if it could be disclosed that third party insurance is a required add-on for rentals - it more than doubled the cost of the rental and was not expected or disclosed.Reviewed 25 Apr 2019

review from

4.0

Bait and Switch, lied about flights delay being ok.Pros:Good price!Cons:Absolutely terrible customer experience. We called and informed the company that due to our flights we were delayed. We asked if we needed to do anything else to confirm the rental, including paying in advance. They said no just come when you can. Upon arrival at the airport, we called to confirm how to get to their rental location - they told us that because we were not there within 5 hours of the booking, it was cancelled. The only other option was a large van at an additional three times the original price we booked. The staff were rude, were not truthful with us over the phone about holding on to our rental, and were not helpful. I'm shocked and would not recommend this company.Reviewed 3 Jan 2019

review from

4.4

OVERCHARGED!Pros:The instructions for pick up on the website were helpful. The Toyota Aygo we rented was clean and adequate.Cons:The shuttle doesn't run very often (every 30 minutes or so). The pick up process was inefficient and took a LONG time. What really got us though? The EXPENSE. We purchased $40,000 of insurance through Kayak and were still charged $172 for insurance at pick up. A vehicle we thought was $40 to rent for 2 days (quite a bargain) ended up costing over $200. That's ridiculous. I've spent less than that for an entire week in Hawaii. NOT AS ADVERTISED. Do your research and don't use Easirent!Reviewed 17 Sept 2018

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• Where are the Easirent car hire branches in London?

  You'll find numerous Easirent car hire offices across Greater London, so you can easily reach one no matter which part of the city you're in. There are several in Central London, including ones near major landmarks like Marble Arch and Tower Bridge. Branches can also be found at some of the city's main stations, like King's Cross Station and Victoria Station. Further out, there are Easirent offices in Fulham, Notting Hill just north of Buckingham Palace and Ilford in the East London district. Others are at Heathrow, Gatwick, Luton, Stansted and London City airports.

• What do I need to book Easirent hire car in London?

  Unlike many other car hire brands, you'll need to be at least 23 years old to hire a vehicle from Easirent. Additionally, drivers under 25 have to pay an additional fee to car hire. Enquire about this at the London Easirent branch of your choosing. You'll need to present your driver's licence, with a GB Licence Check Code, and have a driving points record of 6 points or less. If you've had an insurance claim in the past 36 months, you also won't be able to rent a vehicle. When booking, you should also provide a bank statement and proof of employment.

• What benefits do I get with Easirent in London?

  Along with an up-to-date model with the latest features, you'll get 100 free miles per day. If you want unlimited mileage, you can arrange this for an extra fee. Easirent includes a fair fuel policy by default. You can choose the kind of vehicle model you want, and you'll receive a typical brand that fits the category. These are all sourced from top manufacturers, so you can expect good reliability and safety. You can cancel your reservation up to 48 hours before collection for free.

• What is the most popular car hire from Easirent in London?

  Standard (Class Commercial Truck or similar) is the most frequently booked car hire type from Easirent in London.

• How many car hire locations does Easirent have in London?

  Easirent has 17 hire locations in London. Take a look at our Easirent hire location map to find the best car hire near you.

• Does Easirent have a car hire location at the airport: Heathrow airport (LHR)?

  Yes

• Does Easirent offer shuttle or airport pick-up services from Heathrow airport (LHR)?

  Yes

• Does Easirent have a car hire location at the airport: Gatwick airport (LGW)?

  Yes

• Does Easirent offer shuttle or airport pick-up services from Gatwick airport (LGW)?

  Yes

• Does Easirent have a car hire location at the airport: Stansted airport (STN)?

  Yes

• Does Easirent offer shuttle or airport pick-up services from Stansted airport (STN)?

  Yes