Book Economy Rent a Car car rentals at Chicago O'Hare Intl Airport

Chicago, IL, United States - O'Hare Intl
25 May — 1 Jun
Same drop-off
Chicago, IL, United States - O'Hare Intl
Wed 25/5
Noon
Wed 1/6
Noon
Driver's age:

Reviews

Overall rating4.6 OkayBased on 7536 reviews
Cleanliness
5.1
Comfort
5.0
Overall
4.3
Pick-up/Drop-off
4.3
Value for money
4.5

Recent reviews

Traveller rating
766
625
1144
2878
0
Find reviews that mention:
2.0
Pros:Employees were friendly but short staffedCons:1-Waited over 1 hour for the car pickup because there were no employees to process a large number of people. 2- car seemed old and had a number of problems including: brakes were very bad and the car shook violently each time I braked especially going downhill. One of the headlights was not working. Very bad value for the money and I will not rent from this company again.Reviewed 8 Jul 2021
review fromkayak
10.0
Pros:customer serviceCons:good!Reviewed 8 Jul 2021
review fromkayak
2.0
Cons:Have more people handy at counter. small place and more people in Queue is crazyReviewed 7 Jul 2021
review fromkayak
6.0
Cons:The car was not cleaned out, some one’s cell phone was in the glove box, roaches roaming under the sea seats and floor mats -horrible- we had to buy Raid spray to finish our trip and we had small kids with usReviewed 7 Jul 2021
review fromkayak
6.0
Pros:Instructions for pickup and drop-off were clear.Cons:The entire process took way too much time. We had to give way too much information that weren't necessary. For example, I have never had to give my insurance information to the car rental place EVER. Here, we spent way too much time looking for and recording our insurance information and way too much details was asked. I came to pick up the car at 3:00 and didn't get my car until 3:38. That's way too much time even though I already entered my credit card info and paid for it before I arrived.Reviewed 7 Jul 2021
review fromkayak
2.0
Pros:The staff was unhelpful and unfriendly,Cons:Kayak and Economy Car Rental should fully disclose the legal requirements for renting a car in Mexico. We were unable to decline the insurance even though we had the option to decline it online. The agent was rude and unhelpful.Reviewed 7 Jul 2021
review fromkayak
2.0
Pros:The drop off was okayCons:I was forced to buy insurance from the company at pick up and nothing was was mentioned during my bookingReviewed 6 Jul 2021
review fromkayak
10.0
Pros:Everything was perfect. Very good explanation about how to ride using right steering car. And we were met on arrival in airport and at the departure! 👍Cons:Everything was greatReviewed 4 Jul 2021
review fromkayak
2.0
Cons:I could never find their stand. I messaged and they took forever to reply. At the end I had to rent a car in a different place.Reviewed 4 Jul 2021
review fromkayak
10.0
Pros:We had a great experience with this company, no issues whatsoever and the staff was friendly and efficient! Not sure why there are some negative reviews here, we were treated very well and were happy with our two car rentals.Reviewed 4 Jul 2021
review fromkayak
10.0
Pros:Jimmy was super quick and efficient at dropoff, got us to the airport fast ! Checkout process was super easy!We had two cars and we saved so much money by renting versus paying for taxis! Their prices can't be beat ! We will definitely rent from this company again!Reviewed 4 Jul 2021
review fromkayak
10.0
Pros:The staff was not helpful, which is shocking. Ive rented cars before and they didn’t do the regular procedures I was used too.Cons:A working vehicle that would pass a safety inspection. Four working tires with air would be nice. All four working doors would have been convenient. Road side assistance that would actually come if you needed them. A vehicle that didn’t have all the dashboard sensors going off. Seriously I’m very patient and this car rental agency exasperated all my patience. They don’t explain how to drop off the vehicle when they are not open! Staff seems entity instead of being attentive to customer needs which were a safe vehicle to drive. Is it really too much to ask for 4 working tires and 4 working car doors? We tried two different vehicles and the manager brought one of them. The price and the value don’t match!Reviewed 4 Jul 2021
review fromkayak

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