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Check in was fast and easy, afternoon reception was nice: glass of wine and a snack. Free breakfast was great, so easy to go downstairs and get a bite to eat, I'm let station, bacon, eggs, fruit, cereal.. very complete breakfast with lots of seating. The room was also very clean, we had a view of the lobby but it was fine. The beds were super comfy and bathroom was large and clean. Location was easy to find and right off the freeway exit and 10 min from universal studios. The parking was $14 a day which is a little steep in my opinion. The power went out for about 10 min, but the elevators were out of service for 2 hours until one elevator was back in service, which made it difficult to take the luggage down. Other than that great hotel.
Large, inviting hotel with friendly staff and amenities to make this a comfortable place to stay for several nights. Filling, excellent breakfast. In-room wifi and manager's cocktail hour. Loads of parking under the hotel--with plenty of space! The two rooms feel separate---two TVs. This would work well for families I imagine. This will be the hotel I use when I return to Glendale.
great room, space, and vibe Man in front questioned if I parked inside or not even after I told him I'm moving my car. I parked outside instead. I was also charged inappropriately for the parking
Location, staff, everything the hotel had to offer! One morning the power went out and we had to go down 12 flights of stairs to get breakfast, then back up 12 flights and back down again to start our day.
Absolutely nothing. I couldn't wait to get outta that hotel. Everything. The staff-rude, non-friendly. Poor customer service skills, Experienced BED BUGS in the rooms, Rooms were not cleaned, Food on the floor-scattered- from previous customer, Toilets had urine & pubic hair all over, sink had toothpaste markings from others, Stains & Water damage on the walls--felt like a motel 6!! Not Embassey Suites at $200+/night!! Then having to fight for what's right to please the customer after horrible vacation experience. Ruined everything. Will never stay here again.
Paying for parking
Very convinient hotel, close to Universal Studios, close to lots of shops and restaurants. Very accomodating staff. We will for sure be back. Just the parking fee.
The hotel is in a good location, right off the freeway. The room was nice and big, and breakfast was quite good.
Restaurant was great Charge for parking
No towel racks in the bathroom
EXTREMELY convenient location (near the freeway, Trader Joe's, gas station, and Walgreens), with plenty of great dining options nearby. Crab Boil Ave. and Porto's Bakery & Cafe were my favorite.
I was super impressed by the staff at the Hotel. Can't think of anything
Clean rooms and comfortable bed. Friendly front service. Gift/snack shop located near lobby. $19 a night to park in their garage & the parking spots are for small compact cars. The walls are thin and our room was across from the ice machine. Needless to say but I got little sleep the one night I spent there. For a Hilton I expected much more.
It was very clean and the bed was incredibly comfortable. The television was nice too. The coffee was delicious. The fact that I was given a room next to testosterone fueled college athletes. They were extremely rowdy, yelling in the halls and slamming doors. The guys in the room directly next to mine kept yelling so loud, it was as if though in the room with me. I was a little worried at first thinking they were arguing and that it would escalate. Luckily, it didn't go further than yelling and slamming doors.
The parking fair is charged on the card you leave on file. Self Peking however you are required to pay 18 dollars a day. Not a way we wanted to spend our honeymoon
I loved it. Don't like how pricey it was for one night but overall it was a good experience. The only downfall was the shower because theres no rail for the water to not get out of the shower! So water gets everywhere!
The location was perfect for our visit to the area and the comfort of the hotel. Having to pay $19.00 per day for parking.
I really enjoyed my stay. The staff was friendly and caring. When I checked in, I was talking with the front desk and i told her about my crazy travel day with canceled flights, she said I would like to buy you a drink. She called the bar and told them I would be down and the first drink, no matter what is on the house. Overall great place to stay if your working in Pasadena, Glendale, and Burbank areas. I had a great stay.
Everyone was super nice. The place was goregous
Restaurant service and yelp promos very good
Very clean, very close to the airport, workers were nice. No fridge in room. Parking is not free.
Expensive Buffett breakfast. Expensive orange juice and coffee. Breakfast buffet tasted like it was out of a can. No selection for ala cartel for breakfast. No vegan selections. Extra charges for room service, 2 different charges. No bathtub/shower combo. Parking distance from hotel.
My suite was very nice & clean. The staff where really friendly & very helpful LOVED IT!!
Location, wait staff, pool, weight room Smelly stain in hallway, pointed out to staff, nothing done. Gap between hall doors and floor results in noise and lost privacy.
Very nice place
Booked on KAYAK mobile for $90 plus tax. Close to LAX - good for travelers spending the night. Check-in was efficient. Room was pretty big. Bed was comfortable. Seemed to be very clean. Stepped right onto the shuttle in the morning to go to LAX. The flipside of proximity to LAX is that you can hear jets taking off, although it wasn't loud enough to disturb me at all. It may have been bad luck, but I saw several hotels' shuttles come by twice or more before the Sheraton shuttle finally arrived to pick us up. Also the shuttle stalled out a couple of times on the way to the airport, leading to significant anxiety. Possibly may have also been just bad luck.
Location and shuttle timeliness. I didn't appreciate being charged for valet when I never had a car parked at the hotel. And then making an attempt to get in touch with the finance department of the hotel was nearly impossible. I left messages and called repeatedly only to never receive a call back.
I like being able to see air traffic at LAX, so that's a plus for me. Others may not like the noise, but I don't mind it at all. The Club lounge on the 15th floor serves a decent breakfast, with a variety of breads and cereals, pastries and muffins, fruit, yogurt/fruit/granola parfaits, oatmeal, and drinks. The hotel has a room service robot that delivers small items that you may have forgotten or run out of (toothpaste, etc.) Water pressure in the shower on my 4+ stays has been far less than impressive. I can't say I've had to dance around to get wet, but it's almost there. The mattress and pillows are a bit soft for my taste, but I know I prefer a firm mattress and extremely firm pillows. Service in the hotel bar was the worst I've ever had when I was there earlier this week. They took a while to take our order (I was with a colleague), then brought me the wrong drink. They delivered my order (an ever-so-complicated quesadilla) 20 minutes later, and my colleague was still waiting on his medium-rare hamburger 45 minutes after ordering it. We did speak with a manager, who indicated that some changes had been made just that day and that the staff was adjusting. I may give the bar another chance, but if it's as bad as my last experience, it will be exactly that - my last experience.
Parking is so expensive
I liked the view the room was ok wasn't what I was expecting (received a king instead of a double queen) Staff was very friendly -Wasn't aware of parking so I was charged twice for going in and out -Have to pay for WiFi (Not Free) -Paid for club level wasn't able to access the club room for breakfast or the horderves with my key card -Extra $20 to get a double queen when it was offered during reservation but wasn't able to select figured since there was 3 guest it would give me double queen (said king or double queen) -Wasn't Well Informed on anything during check in -Left disappointed
car for hire lack of choices for eating, shopping, sights
location bathroom was poor
thy dont regard privacy :-@
Very comfortable hotel close to all transport. Excellent service in the dining rooms. Excellent buffet breakfast. Lack of Refrigerator/Mini Bar and Safe in rooms.
Conveinient, good quality, friendly
The convenience and price
Location and the staff's are friendly. Seems the room didn't have much visitor, it's dusty. Also, the utility and slippers are not prepared in room.
Location was just by lax, perfect view of aircraft taking off and landing, hertz rental desk with check-in desk, breakfast in bed Had to arrange connecting rooms setup for my daughter seperately on the day of check-in - would prefer to do this in advance with the online booking.
Stayed overnight before flying back to uk after touring Ca. Excellent accommodation, used gym and pool, good food, comfortable room and despite being close to airport little noise in room. Prompt service and no problems with shuttle to and from airport.
Very clean, comfortable rooms; pictures on Internet do not do the hotel justice; would definitely recommend this hotel for it's comfort and luxury. Food and drinks were excessively pricey.
The staff were very polite and professional and were kind enough to offer a discounted rate for late checkout.
Loved the view of planes. Need more handicap spots for parking. Bathroom a little adted
Long term parking is next door. Major construction of hotel going on. Met by Security on the way to our room- apparently it it had been trashed by the previous guest and not cleaned. Why would you check us into that room? Dark roast coffee only- most hotels offer a medium.
Juan in the bar was great. Got us food when we needed it and he was very pleasant, helpful and friendly. He should be commended for a job well done. He went out of his way to help us.
Location go LAX. Accommodated late check out. Overnight parking seemed a bit expensive. Cleaning staff came in multiple times with the do not disturb sign out.
The room was gorgeous, the lighting and furniture was very sleek and modern. The room I was in also had a 60"+ Tv which made for a great way to catch the end of the Sunday night football game in solitude. The room and hotel are great. However there was a $250 deposit on the room, this wasn't an issue for me, though I can see this being an issue for travelers not being financially prepared.
The gym has a nice view, and the shuttle was efficient. Small room.
The place was extremely nice and well done. The accommodations were comfortable and nice. I purposefully told the attendant I would be leaving early and my guest will be staying until check out. She said she would make a note and one was not made. So then my friend was harassed and accused and made to feel like a criminal when he tried to get in the room and the key did not work. His belongings were held hostage while he was interrogated.
Room was missing an iron
The room was nicely updated. Hotel is under construction. The construction noise started at 8am. The staff was unable to compensate me because I booked the hotel through KAYAK.
Every single person starting from the shuttle driver at the airport , to the hotel reception to room service staff were all more than friendly and accommodating. Being a frequent international traveler I spend a lot of time in hotels around the world and the staff at the concourse left a great impression and am sure to be staying when I am passing thru Los angeles. Thank you Very satisfied guest Michelle bennett
Staff was phenomenal. Very friendly and answered all of our questions. This was fromthe front desk to the cleaning ladies. Great place to stay. Our room was also one of the quietest that my wife and i have ever stayed in. The only negative was the construction but it's a remodel. Didn't hold that against them.
The renovated room , with modern details. The type of window of the room 722 is old and doesn't match with the renovated room.
location, just a 2min walk to citywalk with great shops and restaurants
Ideally located just a 5 minute walk from Universal Studios and City Walk. We had an alcove room which was large and very comfortable. The minibar is quite reasonable for a hotel of this size and class. Having booked a lower room rate on Booking.com, we were given a room on floor 2 with a view of the hedge around the hotel service road. Bit like having an inside cabin on a cruise liner. I got the feeling the hotel prefers business guests to holidaymakers.
Proximity to Universal Studios
It was ideally located for Universal Studio's & City walk which were both within a 5 min walk from the hotel. If without transport the hotel is on a really steep hill so it may cause problems for people with mobility problems. Transport was available to the hotel free of charge until 8pm during the week, 10pm on weekends but after then you had to walk
The price of the buffet dinner and breakfast was very expensive
Universal City only. Very unfriendly staff which is suprising from the Hilton. Front Desk staff seemed stressed all the time, would not see the light of day.
Very good location for those who have a car, near Hollywood boulevard. Great staff and very good concierge (Dora), helped us a lot. Bathroom a little old and front desk staff not very nice, we had some problems with the room key and we didn't receive the attention needed.
The close location to Universal Studios Conserige service was not very good
we got a room with a beautiful view at 16th floor. free fruits and water were available in the room. concierge was very helpful. parking space costs $17/day.
best place if you wanna go to the universal studios night the hot jacuzzi in a garden is very nice
Close proximity to Universal Studio Theme Park, very nice hotel, friendly service, excellent service for shuttle to Universal Studio Theme Park, Tourist Buses, town car to airport, etc. We did not have time to swim in the pool but understand it was used by the Olympic Swim Team to train. We will stay here again if we make another trip to the area. Housekeeping had missed a couple of items
Having to pay $25 for valet parking.
When we checked in there were no people on the line and one person ahead of us already checking in. After we checked in the man that waited on us made a big point of telling us, not once but twice, never to stand in rvTine acIn as it is for preferred guests. Guess what, it shouldn't be an issue as we won't be coming back! Welcome
Good but noisy A/C unit in room 826. Good but noisy A/C unit in room 826.
Super clean and comfortable. Relaxation therapy face and foot cream and room/pillow spray a nice touch.
Friendly, quick check in, comfortable room, good size room. Dirty linen, cheap toilet paper, did not live up to expectation based on name of hotel, airport shuttle very behind schedule of advertised "every 15 minutes".
This place is great. I paid $136 a night. Super nice staff. Parking in the structure was only $15 that's good because from other reviews I heard it was more. its super convenient and has a nice view of the airport (perfect for plane lovers). Before you check they send you a email asking you when you wanna check in, what view you want, how many pillows you need, and if your a single or double bed so that was pretty cool. Overall it's a very good place to stay. I will definetly book here again, only if I can't stay at Taylor swifts house hahaha Didn't have a fridge. Would be the best if they can put one in the rooms that don't have one. Other than that this place is s
The reservation staff was extremely friendly and helpful. The staff in the restaurant,the bar and the coffee blade were rude and unfriendly. They acted like taking an order was such a task.
Newer updated rooms, great bed/etc. Good location for getting around areas of LA. Parking was a bit costly because of how close this hotel was to the airport but it was a nice location for getting around various areas of LA.
Our receptionist Diamond was one of the best receptionist to accommodate us at the beginning. She made sure that all of our request regarding rooms and parking was taken care of . What a great host. The rooms were really clean and comfortable. The housekeeping staff were spot on. Every morning at 6:30 am during our stay, there was a group of protesters outside of our window marching, yelling on a loud horn and shouting. Apparently, they wanted the hotel staff to unionize and the hotel has pushed back against it. We only learn then why we received ear plugs on our bed at the beginning of our stay. Even though we were on the 8th floor, it still was very loud and annoying during our 3 day stay. It lasted for about 1 1/2 hours each day.
I like the travelers kit with the relaxation essential oils spray. It made it very easy to fall asleep for the four hours I was there.
It was easy to find, clean, friendly and comfortable. I didn't like the exorbitant parking fees and they had no record of my reservation through booking.com. Thankfully, the front desk staff were able to get me a room (and a rollaway :( ) and lowered my cost as a show of good business.
Airport hotel, so just to sleep. Two girl friends travelling together and everything worked. Nice bathroom with lots of counter space, good shower. Lighting for reading was focused and not intrusive to the other person, with convenient switches,. Check out was done on the phone in your room, airport shuttle buses ran every 20 minutes, 24 hours per day. Basically everything worked and was very convenient. Sometimes the simple things add up to a great stay. Bathroom door was a pocket door and very noisy, so there was no way to go to the washroom without waking up the other person.
Easy access to Walk of Fame,Hollywood Bowl and restaurant.
The location in Hollywood was excellent, right in the middle of everything. At night it's a bit dodgy if you walk down the side streets but around the hotel and shopping mall is fine. The valet parking is really expensive considering how long it took to get the car. When I asked about self parking the staff were not very helpful even though the garage was the same as for valet and it was a simple answer.
Can't beat the location if you are in the area for sightseeing (very short walk to the TLC Chinese Theater). Clean, modern room with a comfy bed. We even bumped into a Hollywood actor at the hotel bar. Self parking fee is relatively cheap ($15 ON). No mini fridge in the room. Although overnight self parking fee is much lower than the area avarage, no in-and-out preverage is somewhat annoying if you are traveling with your car.
cheap public parking next door (15$ daily max) rooms show signs of significant wear & tear. front desk unfriendly
This guest did not leave comments about this hotel.
The location Staff was rude
The location was great. The water pressure in the bathroom was too low.
the security--you had to insert your room key in the elevator to get to your floor No
Location was amazing and the friendly staff. Entering and exiting valet is tricky.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
fantastic place and great value-food was superb as was service!
Beautiful location. I wished rooms were little bit bigger, but was still good enough for our family. We had a pleaseant stay.
We have stayed at the hotel several times. We like the staff, the setting, the comfortable beds, the pool and the exercise facility.
Liked everything! Especially the complimentary shuttle service.
A gorgeous historic hotel with wonderful vistas in a posh quiet nieghborhood! No coffee/tea maker in the room. They brought me hot water however!
The hotel was first class all the way, from the magnificent grounds to the first class dining, to the rooms and the staff.
The location to Universal studios
close location to the universal studio The hotel did not know the special request we made to the booking.com. As we are four people we needed two queen beds but we were given one king bed for 4 for 2 nights. Very tight and unhappy about it.
Location was the only great thing. Restaurant closes at 10pm. Front desk is not attentive. Key cards always locked out at night and I had to go and have them reprogrammed. Battery in remote died. I had to wait a good 10 minutes before anyone came out to the front desk. Actual room looked like it could have been a former set for a porno video or an old military bunker. Basically its an old hotel with new bed linens and flat screen TV's. The beds were overused and pretty much mush in the middle. The balcony shouldn't even be listed as an amenity as its so small you can barely sit and your view is of the parking lot or the freeway.
The pool area was very relaxing and comfortable The pricing for food and drink in the pool area was too high.
It's a relaxed atmosphere and very comfortable. The decor is really nice . Love the big trees all around it. The gym is a good size. The restaurant has pretty good food. I think all hotels should have a fridge and microwave these days to help with the cost of eating out, especially for families, and not be charged an extra 10.00 a day for them.
Convenient and rather well situated. I did not try the breakfast. THe hotel is very close to the highway, which is convenient when you leave the hotel but which makes it also a little bit noisy.
It was clean and comfortable. The toilet seat didn't work properly. Room 155. The food at the restaurant was not very good quality.
everything. except the elevators were broken. truly hurt me. both elevators probably won't effect your trip but it made mine difficult. besides the elevators, the parking is a bit far but okay. everything else is awesome.
your "english"staff and all the architecture
Everthing Lack of power outlets near bed. But had a wonderful time
Nothing beside the breakfast
Exceptional and very relaxed service, not at all in your face but everything was possible! The most comfortable bed I have ever slept in and for LA the room was exceptionaly quite. All in all my best hotel experience in USA!
The spa is very good and the heated pool. The brunch was also good.
excellent service and concierge. great pool. fantastic restaurant and brunch. cool rooms
Excellent experience, very welcoming staff with good attention to detail, well located and very good in-house dining options. Interesting designs used throughout the hotel.
Interior decorations, bartenders, the lady at Altitude that walked my friends and I to the daybeds, and the drinks Customer service, mixing up the reservations, the room smelling like cigarette smoke after have it serviced, luggage bags were not delivered until after 3 hours of checking in, and the hand held shower head would leak water when the dial to only have the shower head was on.
- we were surprised that we had to pay extra $12 for parking I dont remember if this is included in your website information. If not - it should be added. Question 4 we have chosen the hottel for it's rate and location - near the airport since we had early flight.
its 1990's décor needs a revamp. Showers are small and contained in the bath, amenities are squeeze bottles and a bar of soap. beers on tap, sports bar, junior suites are huge, pool is good in summer, gym is good, and its the right price.
nr the airport breakfast too basic
Proxiimity to LAX; 24 hour shuttle difficulty with wifi; no breakfast
Comfort of bed . helpfulness of staff - ease of transportation to airport on initial stay - no mini bar in room
They did not serve nachos anymore in the bar (like last year) and the stella beer we ordered was finished. The waitress said this was because of a new management (Concerning the nachos).
Convenience in getting & from LAX; comfortable; pleasant & efficient staff na
The pool. The breakfeast in the restaurant. I felt that the breakfeast price was too high. Also, they should have an option "children" on their breakfeast menu, as typically children will not eat much, and often it will simply be cereals.
Could not fault any of the services What bad points?
convenience shower...we stayed in two different rooms on two occasions and both times the shower did not fully come on and water poured out of the tap into the tub. I thought California had a water problem.
This hotel is a mess......do not stay here.
Views were perfect, great dining, walking distance toetro Can be confusing when walking around, a little pricey on the breakfast, but the food was great,
Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.
Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo. Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.
Very luxurious when walking in. Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work
Very beautiful, cool building. Room was very comfortable. Great view of the city. Not really near any tourist locations.
"Complementary" wi-fi wouldn't let me connect under any circumstances! Very frustrating when traveling for business and connectivity is an essential need!!!
Excellent service and great suite W views. Signage for gym directions needs to improve.
It was comfortable enough for me to return for a second time and felt right at home. The staff is genuinely nice without being gratuitous. Love the outdoor cafe for breakfast.
Location, location, location Small room, expencive parking.
Great staff and great hotel, a little pricey for the size of the room but overall great stay Wifi was down with no notice, was on the phone with IT for over an hour
Great location, cool hip vibe Very small room, Unresponsive service, air conditioning in room broken, shower in bathroom was actually worse than an old holiday inn. Things were just broken down, dirty, and nobody seemed to care. For a luxury hotel, a huge disappointment.
great room with great view facing the hills on 9th floor i was sick and the maid unfortunately took away my thermos jug with tea, even though i put it off the tray and next to my bed
Very nice and clean. Great value and great location. Lower floors can be loud at night if there is an event in the restaurant.
Beautiful room, helpful staff, comfortable bed. Needed to wear ear plugs as the road noise is quite loud.
Arrived at hotel at 4:30 pm after a 7 hour drive. Our room was not yet ready. Asked if we could wait at the lounge. The lounge and restaurant were reserved for a private party. They recommended finding an restaurant on the street nearby. We just drove for 7 hours and didn't want to search for a "place" to wait somewhere outside of the hotel. We finally were allowed to our room...which was nothing as shown in pictures. It was dark, dingy with no seating beside the bed. Because the restaurant and lounge were "reserved", and we were too tired to venture out to eat, our only option was room service. We ordered chicken Caesar salad. Although they said it would take 45 minutes...it arrived in 15. A salad with chicken breast on the side. Much to our disgust...as we sliced the chicken to add to the salad, it was not just under cooked...it was RAW! completely inedible. It took 4 calls to room service and guest services to have someone come to our room to witness the meal, acknowledge the error and remove it from the room. This room was 350.00 per night with valet...I've had better treatment in a 75.00 a night motel. I will never revisit this Hotel.
Possibly one of the greatest hotels I've stayed at within the Los Angeles county. From a friendly courteous staff, to an impeccably clean room, Sofitel has lived up to its standards as well as exceededing them. -The staff went above and beyond to make sure our stay was as luxurious and comfortable as possible with their luggage assistance, complementary calls, rapid response to requests, and much more. -The room was spotless and featured many extra amenities not normally included in other hotels. -A glass window separating the bedroom from the shower exemplified the uniqueness of this hotel and offers a romantic setting for couples. -To top this stay off, the chefs truly know their way around a kitchen. Our breakfast was delightful and very artful. I highly recommend all guests to attend the restaurants or enjoy a meal within your room. Overall, a wonderful experience at the hotel Sofitel. I will gladly be returning in the near future as well as forwarding friends and colleagues. No comment
the comfort of the bed We got an upgrade but the room was tiny.
Location is good and most staff is pleasant Manager very rude and pool is practically on the atreet
The location is wonderful with easy access to the beaches and BH, freeways. The only parking is valet which is now the norm in LA. The staff was exceedingly polite and helpful. I stayed at this hotel about two years ago. There seems to be a climate control issue in the room. I am pretty sure I stayed in the same room during both trips and don't know if it is an issue on other floors.
nice place, good view, quiet, good area for many things. none
I reserved a room with two beds. When I checked in they said they didn't have any rooms available with two beds. They assigned us a room with a king size bed. I was very disappointed, my adult pregnant daughter was with me and I should have received what I reserved.
Perfect Hideaway with a view in the midle of Beverly Hills with great views.
Nice location Well furnished and decorated. Pumbling issues NO HOT WATER. I was unable to take a warm shower before bed. In room movie system also had issues. Hotel and room look nice but they have some underlying infrastructure issues. Room was also noisy. Lots of road noise even on the 9th floor. no self parking available . Valet parking $40 for one night.
Good location, great food, nice people. Room was somewhat dated, could use upgrades.
i only stayed one night on a long haul stop over was not there long enough
Great food at its restaurant.
Excelente hotel. Otima localizacao, muito proximo a Holywood e da Rodeo Drive. A simpatia de todos os funcionarios tambem merece destaque. Fizeram um upgrade do meu quarto, me colocando em um quarto muito grande com excelente vista pa holywood e beverly Hills.
The hotel is in a nice area and is in walking distance to Rodeo Drive. It has amazing views from the bar/breakfast room, you can just see the Hollywood sign in the distance. There is free internet access and complimentary coffee in the bar all day. Didn't rate the breakfast, the only hot food was scrambled egg whites?! Certainly didn't expect an English breakfast but thought it would have been nice to have had bacon, eggs and pancakes with maple syrup. We had breakfast in the hotel the first morning and then went out to have a lovely USA breakfast the following mornings.
The service staff was great, enjoyed the hotel staff cars (Mercedes and Rolls Royce) taking us to shopping locations/lunch... and picking us up. The hotels artwork, decor and architecture is one of the best in the World, and we have travelled most of Europe and stayed in their 5 start hotels. The Beverly Wishire gets 5 Stars+ in my book, my 2nd time their and I will return again soon. Dr Phil M
The beverly wilshire is just an excellent hotel with warm and cozy enviroment, luxurious and really fancy. Guest is very good served The shower is so weak and has no presure, that you hardly can take a shower.
Staff was stiff
Location is great, staff were nice Bedding was inferior, restaurant was overwhelmed,
Bed Cleanlinnes Bed Price
Beautiful hotel, friendly staff, great food, and fun activities within walking distance! We had our dog with us and he enjoyed his stay too! We especially loved the Westin white tea products!
Make sure you look at the room beforehand. It was TINY.
Place is getting tired. Needs a refresh in the rooms
Very clean and elegant
We had problems getting the room cool. Engineering came up once and promised to come back, but it was still too warm in the room. Otherwise it was a lovely facility, great location, terrific staff.
Staff is awesome Very helpful and friendly. They met every need and then some for my family.
The hotel was clean. Check in was fast and the valet service was prompt and attentive. Make them walk the room with you at check out. I was charged a $50 smoking fee when I don't smoke.
Modest accommodations Nothing special for price
Room very quiet, clean Parking expensive and difficult to access