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Staff deflected our complaints with skill and patience, moved us on request Overpriced and shabby, mediocre food, uncomfortable beds with cheap linen. And right on a busy A road, despite the rustic name...
The hotel was convenient for access, relaxed and comfortable. The breakfasts we very good and the evening meal was tasty and well presented. In keeping with most hotels the drinks were expensive. The room was very hot at night and the nearby fire door made an annoying noise, although fortunately not too often. It turned out the ratiator was jamed on, which we reported.
Service and helpful staff Shower curtain let bathroom floor get soaked
the swimming pool, check-out late in the morning
The compact and comfortable bar, with a relaxed and intimate atmosphere. Having to pay for accommodation on arrival, then having to settle up other bills on departure. Payment on departure is the way this should be done; payment on arrival shows lack of trust.
Although I did not like being worken in the middle of the night I was there during the time the hotel had a fire and I would like to say the staff handlled the situation very well and were really organised they made the guests feel very safe in what could have been a really bad experience
The staff were friendly and helpful The decor was a little jaded
Staff reasonably helpful. Breakfast one very good. one fair only. Room very tired. Loo loose on it's mountings. bulbs out. No heat available.
The grounds are lovely, it was such a relaxing place to be Oh yes, the food was terrible, the chef needs to redo the whole menu,,everything was soaked in rosmary, you cannot have a simple dish everything is thrown together useing cheap ingrediants, and does not work,,like cheap steak with liver pate, and some kind of red gravey,,with rosmary,,give you an idea???
location was good for us night club little bit noisy
Very comfortable bed. The directions for parking might have been confusing to someone who didn't realise that the hotel entrance was on the High Street but the parking was accessed from North Street. (NB question re reviews - can't remember what reviews were on the site for this hotel! Sorry.)
Breakfast, Nice room Light bulbs not working
It was clean, functional and everything that we required. The staff were pleasant & helpful. Good value for money. The nightclub was noticeable but didn't spoil our nights sleep.
Town centre location
The room was clean and tidy Was above a pub ! Staff didn't seem to know what was going on, told that breakfast was between 08:30 and 09:30 only to arrive in an empty dining room, when we finally found a member of staff, was told that breakfast didnt' start until 09:30
The staff were nice and friendly and the room very clean and comfortable. The hotel was perfectly placed for my visit and the breakfast very tasty. There could be an information sheet in the rooms.. With such details as breakfast times. Emergency number in case needed.. ie lost key or problem with anything in the room..
Good onsight facilities as you had pub with good pub food and nightclub below - if you want that sort of thing The coffee
Dinner was nice The bedspread was disgustingly stained, the floor vibrated due to the kitchen extractor fan. The night club kept us awake until 2.30am. the guests woke us at 3.45 am.
Accomodation was of an adequate standard nothing more I thought it was expensive for what it was.
Very good value
The staff and the ambiance of a true English Country Inn were truely great! The room was well updated with a modern bathroom (good shower) and LCD TV. The traditional English breakfast (included) was very good. We had supper at the Inn and all ordered steaks... Unfortunately the quality of the meat was inferior and very chewy and gristly...I left more than half on the plate and given that I hadn't eaten in over 10 hours this speaks volumes.
The staff wre very welcoming, friendly, and could not do enough to help you. The hotel was very clean & the room was roomy. To be recomended.
Although a major power cut caused a problem, the staff coped immediately with the situation A disco/karaoke was a try-out for the locals at their request which wasn't a great experience for the guests who weren't involved especially as our room was above the noise
On arrival the reception was unmanned and I had to go into the bar to get someone to book us in and supply the room key etc
Friendly staff, good food, good beer,well equiped room, very clean and comfortable bed. Quite a bit of traffic noise, but we were in the room at front by road, but not enough to be an issue.
Friendly attitude of the staff. Large carpark always a plus. no
The breakfast was superb, staff very welcoming, I was working away and felt that the staff took time to make me feel welcome
the friendliness of the staff and the quality of the food also the bed was suprisingly comfortable Disappointed there was no lift as my wife has difficulty with stairs
Lovely clean nicely decorated room. Noise from the bar below our room, very noisy until midnight.