Overview

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Petit Palace San Bernardo

San Bernardo 3, 28013 Madrid, Madrid, Spain
+34 915 425 115

£65+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.5/10 Excellent
Based on 2,794 reviews

Review highlights

  • 9.4
  • 9.3
  • 7.8
  • 5.4

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    With a stay at Petit Palace San Bernardo, you'll be centrally located in Madrid, steps from Plaza de Santo Domingo and Teatro Rialto. This 4-star hotel is close to Plaza Mayor and Prado Museum.

    Rooms

    Make yourself at home in one of the 57 air-conditioned rooms featuring iPads and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and complimentary newspapers in the lobby.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,794 reviews
    • 9.4 "Terrific location."
    • 9.3 "World class service."
    • 7.8 "Good breakfast."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 5.8 "Rooms are ok."
    • 5.4 "Internet is average."
    • 5.2 "Average amenities."
    • 2.0 "Bar is disappointing."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 1,704 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good breakfast."
    • 6.3 "Average value."
    • 5.9 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 5.8 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.3 "Only 53% thought the shower was ok."
    • 5.6 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.8 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 670 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.6 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 5.4 "Average amenities."
    • 5.3 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.8 "68% said the view was so-so."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 419 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 5.7 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      5.6 "For only 56%, the noise level was all right."
    • 5.7 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.2 "Only 52% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.5 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.8 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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