Manchester hotels near Imperial Chinese Archway

Cons: My room needed refurbishment. Everything was a little old and tired.

Cons: We booked a suit got there realized it was small, stayed 2 nights and took an extra room.Day 3 we booked a two bedroom suit which really isn't it's just them bringing two rooms together.We were shown a suit with a balcony & since my artist is super claustrophobic and has a lot of luggage we agreed to that.Upon going to pay they claimed someone booked that particular room for 2 nights and we booked it right with them less than an hr ago for 3 nights.These super racist hotel people just because the person was black almost even lied they never showed us the room.We left the hotel and booked a huge 3 bedroom penthouse suit somewhere else.Mind u we had no issues we these people we just decided to leave after realizing it was more of a racist thing, I forgot to mention their services suck, they barely help with anything like umbrellas and opening doors smh we never even had a conversation with any one except the manager the day we left but go this email today claiming we were rude to their guests.

Cons: Needs investment certain things looking old now, my first stay years ago was very impressive it seems more like a 4 star now and the little touches aren't there like before.

Cons: Bed hard and pillows old and lumpy

Cons: Room and bathroom were semi-clean. Room was hot... air conditioning did not work week. Bedding was nice but pillows so hard and lumpy my ears actually hurt.

Cons: Nothing

Cons: The place was clean, but there was a long brown hair on the wall of the shower and a really funky smell in one of the pillows, like mold and sweat. Not pleasant, luckily there were three other pillows available.

Cons: Terrible restaurant and not clean bathroom

Cons: Never can get my stay put on Lufthansa Miles and More loyalty program. What is wrong with these hotels and their airline partners?

Cons: Prices were inconsistent to online pricing

Cons: Expensive restraurant, but it is at the airport and it is in England.

Cons: Have had larger rooms

Cons: Rooms are tiny. Bathroom is like a cruise ship's.

Cons: The shower had two choices, freeze or burn. It was nearly impossible to get the shower at a normal temperature which was a huge issue. But we were only there for 2 nights so decided it would be better to give it another try than moving rooms. On our second night which was a Saturday we were awoken at 4 am by a group of drunk girls that were screaming down the hallway. I felt like I was transported to the worst spring break all inclusive. I called the reception 3 times and in all fairness they came up every time to get those stupid girls to shut up. Then their guy friends came from the party minutes later and started retaliating to help their skanky girlfriends. They were standing outside of our door yelling obscenities. I called again and eventually the noise stopped but at that point I had one more hour before having to get on a train to the airport so my entire night was ruined. While they were definitely responsive to the times I called they should have kicked these people out. What kind of reputation do you want to have? I know that on my next visit to Manchester staying at the double tree and staying at the hatters is pretty much the same. If you want to maintain an upscale reputation then be more selective about who you let stay in you hotel or at the very least have your front staff make the rules clear when these drunken idiots tumble in through the door of your hotel.

Cons: The checkin procedure was really difficult as I am from Spain & my card wouldn't go through - it kept saying it was the wrong pin but it had worked previously & when I checked my pin in front of the receptionist, it confirmed I was using the right one. Their system just wouldn't take my card - even though if he used it like a phone booking, the card was accepted. I had to checkin twice as the system was a 2 day stay, then I had added 1 night so I had to process them seperately (knew this would cause problems later) so I kept insisting that they knew that I wasn't moving out of the room & they needed to ensure this.The room had no safe - even though they tried to insist that there was one in there & I just hadn't seen it! Maintenance crew came to check, then realised to their amusement that there wasn't one, so I asked him to install one & he was lovely. Hairdryer blew the fuses 3 times whilst I was trying to get ready - turns out it was wired into the lighting instead of the sockets & was practically melting off the wall! Awful smell & a trek to get to your room &/or the leisure facilities, which I had repeatedly tried to book through their online system to no avail. Toilet didn't flush properly. I had a relaxing 1 hr full massage prior to all of this( which was amazing btw) - needless to say, that totally negated any effect as I was really stressed an hour later, due to trying to get ready for an important meeting & the hairdryer cutting out the electrics, so was not worth it. I did complain, receptionist was lovely & he offered me a complimentary massage, which I accepted. Was told the Spa would ring me but they didn't, so ended up going down on my last day to find out why, to be told they knew nothing about it. They gave me a 30 minute facial - not what I had in mind. On my last day I was not in the system for a breakfast - in fact, I wasn't in the system under the same room, they had checked me out of my room, so the TV no longer worked but I just couldn't be bothered to go back down to reception. All in all, not a good stay. You need to sort out many niggly problems

Cons: Breakfast wasn’t great, we came in late and had to buzz to get in.

Cons: Toilet access could be improved. Prices starting to creep up.

Cons: Toilet was a tad small and at 6' my legs just touch door so taller people may struggle Need heating to blasted on in the room as was slightly chilli

Cons: Creaky bed, room 620. Had to use spare towel to keep floor dry outside shower door. However this is first time I've had this problem.

Cons: I wish there was a kettle in the room and the towels were small but I know it is a budget hotel