Miami Hotels near Bayfront Park

The friendly staff. Amber who checked me in gave me a higher floor so that I could enjoy the view of the city. The view was amazing.

location

smell, room, bugs

Location only !!!!!!

First , desk staff was very RUDE . Second , I had to carry my bags up 3 flights of emergency exit stairs ( elevator was out of order ) . Third , the shits on the bed were filthy , no blankets , no cups , no ice bucket , and no comp. shampoo . Fourth , no curtains , and blinds were sooo very ratty . Fifth , it took almost 1 hour to get hot water and then it was luke warm at best . Sixth , the tv said they had 28 channels , and there was only 10 , and the signal from the satalite was sooo bad that you couldn't see what was on .Seventh , the cont. breakfast was only coffee and toast . I would have been better staying on a park bench . I paid way to much money for this DUMP . NEVER AGAIN .

I did enjoy that the hotel offered a gorgeous view and was perfectly located in the heart of biscayne /downtown Miami area. I also enjoyed most of the amenities

I did not like the fact that the hotel did not appropriately handle the New Years clientele and would have 30 minutes to an hour for lag time on ordering room service, getting front desk assistance, and general services. I also thought it was very unprofessional of the hotel to give my room away on the night of New Years eve after I paid over 2 thousand dollars to reserve the room almost two weeks in advance. Although hotel credit was given, I still feel the hotel could have done more since we had a filthy hotel room. I really felt this hotel had the potential however they failed to show me that and honestly with the prices I paid I really deserved more

The wating time for the valet to bring your car

as soon as I arrive with a reservation, they told me that they were full and I didn't have a room in that hotel so they change me to another Marriott

The facilities were all wonderful. The views spectacular. The pool area and gym are outstanding.

Parking is way too expensive. I had a problem with the television set in the bathroom, the remote simply would not work. I asked for help on this three times and each time they could send someone to turn it on but they could never tell me how to turn it on.

Location

Staff unfriendly, was unable to help out with simple things like a wine key. Never answered the phone. The first time I called them they just cold transferred me to someone else before I was even done talking.

Location was great.

For the rate you pay to stay per night breakfast and parking should be free.

Staff was always friendly and supportive I liked the location, since I could reach everything I needed by foot.

Air conditioning was very loud Tiny room and bathroom with NO storage. A closet with hangers, but the room had no drawers or shelves to anything that di not go on a hanger. I had a 3x3 window looking at a wall four feet away. NO natural light, combined with the small room made it feel like a dungeon. The sparse room lighting did not help.

Great location in relation to the cruisecport. Excellent value for its downtown miami location.

Bathrooms are small

Great view, exclusive resort feel

No fridge in room

We were in Miami to attend a Miami Heat basketball game. The location was decent. It would have been better to stay on the water since we had to walk through a couple of seedy areas to get back to the hotel. The buffet breakfast was decent, a good selection that my teenage son appreciated. The staff in the restaurant was very friendly. The room had a good set up, 2 beds on one side of a dividing wall, and a big closet, bathroom and changing area on the other side. It made things easier to share the room with a teenage boy.

I asked for a quiet room. They put us next to the ice machine. So at 2 a.m., we were woken up to partiers getting ice. Before bed, we decided to watch a movie. They charged $18 per movie. We thought that was pretty high. We stored our items in the safe. We had problems opening it and had to get security up there. It took them a long time to come, requiring a second call. I've never before needed help with a room safe. We travel a lot. The concierge staff, who we consulted twice, was pretty provincial and didn't have any good suggestions though they tried to be helpful.

Not a whole lot . Foyer/lobby was very nice.

Toilet didn't work, room was spartan. Check in staff was inhospitable

Rooms were very large. Free Continental breakfast

TV' volume didn't work and no cold water in the tap (only hot available from either knob.

Front desk staff were all very helpful and friendly. Location is great for a stay before or after a cruise. Shops and restaurants within walking distance.

Shopping center with restaurants in close proximity of the hotel. The staff was very accommodating with our early arrival.

Did not communicate the distance from the port of Miami.

Loved this hotel. The concierge Jorge Rocha was so helpful, he gave us GREAT customer service. I highly recommend this hotel to anyone visiting Miami.