Hotels near Carlsbad-Palomar airport

Pros: Beautiful property on top of the hill with incredible views of the Pacific Ocean and Batiquitas Lagoon. Our room with patio felt more like an apartment than a hotel room. Friendly and service oriented. 2 pools ensure good time for couples and families.

Pros: Water slide and pool for families

Pros: Very good customer service

Cons: The add on fees such as the resort fee.

Pros: Swimming pool

Cons: No

Pros: A great golf resort. The food and and service was amazing!

Pros: The property was a paradise for my children and I. We were at the pool all 3 days and were entertained the entire time.

Cons: It took forever to get any food or drinks. Right now I think because of COVID the property is very understaffed.

Pros: Had appetizers on the patio- was fantastic.... relaxing. Staff was wonderful!! Would definitely stay here again. Also- had a small dessert delivered to room for my Birthday, it was delicious. Great surprise!!!! Thank you again.....

Pros: Rooms are dated. Lighting poor. Staff excellent food excellent had the feel of a old hotel. Poor signage directional signage missing at hotel entrance safety hazard. Which is driveway entrance which is exit??? Still had a great time

Pros: The service, smell of the resort and the cleanliness

Cons: The resort fee didn't include spa admission.

Pros: The service was second to none.

Cons: Cost of Golf for guests is too high.

Pros: Everything was perfect!

Cons: Nothing!

Pros: Friendly staffs

Cons: some area of the room require some maintenance.

Pros: The service was incredible. Even better than the Ritz, Montage, or Pelican Hill!

Cons: I loved every aspect of this hotel.

Pros: Beautiful facility. However the room they gave us was the farthest possible walk from the lobby.

Cons: The room was the worst location.

Pros: Friendly staff, beautiful views

Cons: Our first room was right next to a service road with constant car noise. After requesting a new room, this room had ants in the bathroom and a non-functioning iron. Despite paying a $30/day resort fee, valet-only parking is still an additional $35/day

Pros: love the location of the resort. The pool area is very nice and a great place to relax.

Cons: Food pretty expensive

Pros: Very professional staff and great food.

Cons: Only paid valet parking is availiable at almost $40/day. Also have to pay an additional resort fee. These charges are very excessive. Resort was nice but the room was more of a 3 to 4 star room. I felt this hotel was way overpriced for what you get.

Cons: Received a notice the night before my stay that my reservation had been cancelled.

Pros: Very friendly staff.

Cons: Food is very pricey but good

Pros: The staff was very nice and rooms are spacious

Cons: The bed sunk in very bad to the point my husbands said he was going to sleep on the floor. They added a mattress topper which helped, not much. End of the trip husband said worst bed he ever slept in and he slept at some $50 motels before. We also ordered in room dining, pasta was horrible, over cooked. We barely ate it. sent feedback. Also if the room is near the pond, 5:30am this obnoxious bird chirps for about 30mins so if you have kids beware, told them about this too did not say anything about it. Not coming back. We will try Omni next time.

Cons: Restaurant was very average. Food was average. Disappointing. Hire a great chef to create an exciting menu and it will be a real Four Seasons experience

Pros: Good location

Cons: Rooms are not what you expect from 5 seasons Old and tired

Pros: I have loved this property for over twenty years. The location in north county San Diego could not be better.

Cons: Unfortunately there is a disparity in villa locations. My room overlooked Aviara Parkway where sound noise makes it difficult to enjoy the balcony. There are many more prime locates villas that are less prone to the road noise.

Pros: Excellent customer service across the board.

Pros: The resort gardens made you feel as though you were in Maui, Hawaii. I love all the bird of paradise plants.

Cons: I would have liked to see more of a selection for breakfast in the coffee hut. Some smoothies or vegetable juice would be good additions.

Pros: Proximity to my conference. Very dated decor though

Cons: Air conditioning unit sounded like a croaking frog and kept me up the first night. I asked them to fix it the next day and they did. The hot water was a problem...u basically had to let the sinK run for 5-8 min to get hot water. Shower ran out of hot wate

Pros: Beautiful grounds.

Cons: Service was not up to the level as expected. Especially at the pool areas. I had to get up and find someone to ask for food/drinks.

Pros: Great location and an extremely comfortable bed.

Cons: Had to walk a little far for ice but a minor concern.

Pros: Great staff. We have a 8 months infant and they were sincerely attentive to our needs. Room was baby proofed for upon arrival. The room was excellent overall. Just a great experience for our family overall.

Pros: Everything was wonderful! The room was beautiful, nice spa, the food was fabulous and the staff was so friendly and accommodating!!!

Cons: Our room was not within walking distance to the main lobby and the view from our room overlooked the road.

Pros: The Staff

Cons: N/A

Pros: Excellent customer service and very clean. It was very family friendly and the kids loved swimming at the pool.

Cons: The pull out couch mattress was very uncomfortable to sleep on.

Pros: Excellent service--definitely well attended and pampered. Beds are comfortable and maid service spot on. The location of the hotel makes it peaceful, good views, and quiet. But it requires driving around to the beach, any activities, and food is extremely limited in options/budget choices for miles.

Cons: There are two parts of the resort, a distance apart on a hill. While they are great about providing shuttles, it does really make a difference. The Summit: where the kids club room is located, so it was important for us to be here. But the pool is smaller, and the spa/restaurant are a distance away. The Meadows: feels a bit swankier, the main lobby of the hotel where to get beach equipment and movies. So staying here might be more central/convenient. NIcer pool and longer food service for pool.

Cons: Check in time and check out time

Pros: Quietness of it all. Secluded, nice view of the golf course, beautiful balcony. Can't say enough about this place.

Cons: No.

Pros: The room and bed were very comfortable. It was a large space.

Cons: The pool staff were inattentive. It took 30 minutes before we could catch someone's eye to order a drink. There were only 2 people at the checkout desk at 9 am. Checkout is at 10 so this is a popular time and should be fully staffed.

Pros: For making a last-minute reservation, I was able to book a clean, fairly-priced room in a location running distance to the beach (Terra Mar Point and Carlsbad State Beach).

Cons: On-site restaurant was closed, and no breakfast is served due to covid-19. There is no sense of staff really going above & beyond, likely due to the covid pandemic protocols, with the exception of the custodial staff who is greatly appreciated.

Pros: The cleanliness, location and friendly staff.

Cons: The shuttle was not working. There was no breakfast and the restaurant was closed, even though the restrictions throughout the state were lifted weeks ago. We asked for the highest floor with pool view, but the room was not ready even though it was past 4 o'clock check in time.

Pros: Breakfast wasn’t being served due to Covid. The beds were very nice and the staff was very helpful.

Pros: Clean and close to highway

Cons: No restaurant

Pros: Nice place, super close to the freeway.

Pros: Beds were comfortable. Large shower.

Cons: Smoke detector went off at night for no reason . The sound was so loud it could be heard throughout the hotel . Staff slow to respond . Gym was filthy, we asked them to clean it 4 times before they did anything . No maid service, no breakfast. Restaurant was closed . This was not disclosed prior to our stay or we would not have stayed here. Location right next to freeway, very noisy.

Pros: Very clean nice staff and close drive to village and beach

Cons: Beds could be a bit more comfortable

Pros: large parking lot, location and quiteness

Cons: I was told breakfast wasn't available due to covid-19. No big deal but i think i clicked amenities section with free breakfast. also next door steak restaurant, believe part of facility was close. it wouldn't change my reservation but wasn't informed

Pros: This hotel is clean and beautiful. It smells amazing throughout, from the moment you walk in the door. Staff is friendly and helpful. The rooms are clean and comfortable, including all beds and seating. This is our family¿s favorite new hotel in Carlsbad

Cons: No negatives; this hotel is fabulous.

Pros: Location, walking distance to the water.

Cons: The room is nice but the pictures make the room look a lot bigger then they are. Overall it was a nice. I paid little more for this place based off the reviews and amenities but could have found a cheaper price and just as nice. Do you your research.

Pros: Good bed

Cons: No breakfast. Carpet not clean.

Cons: I was sent cheaper rooms day of reservation by like --$

Pros: They did not provide breakfast even though it was in my itinerary. The room was cozy. The staff were rude. The said you bought this from third party and they are responsible.

Cons: All things. The lied to me and sold something else. They ruined my vacation

Pros: amazing room with 2 king bed, clean and comfortables.

Cons: hope that they have around on our next trip.

Pros: Everything was perfect

Cons: Nothing

Pros: Their breakfast had food variety , pool water could be cleaner overall good stay

Cons: I called for extra towels and toilet paper and never received it, had to get out and ask for it

Pros: The room was nice and clean

Cons: No daily cleaning which was not told to us at check in. Bad bed! Bad coach! Hot at night so thermostat must not have been properly calibrated! Didn’t rest well so my whole trip was unenjoyable!!

Pros: Breakfast was great

Cons: Our room smelled so bad I have no idea what the smell was but it was disgusting.

Pros: It has pretty decent Wifi. The room is clean and water was running nicely. AC is working well.

Cons: Upon entering, there is a weird chemical smell, it was probably from cleaning agent. You will ignore it after a while

Pros: Everything that was announced in the web site was true! Very confterable, quiet, and clean. Breakfast was good.

Cons: It did not have the dark curtains, so there was alot of sun coming in.

Pros: Clean, comfortable & staff were excellent

Pros: Bed was comfortable. Clean & full size frig. & microwave with dishes. Great for families with pool & basketball court.

Cons: Better suited for families than a couple

Pros: Service was great

Cons: Bed was unbelievably uncomfortable. We ended up moving to a different hotel. We went to use the spa, and there were 25 people sitting and drinking.

Pros: Clean, complimentary breakfast and snack at dinner time.

Cons: WIFI! WIFI! WIFI! WIFI must be improved, hardly got any wifi signal at room, and TMOBILE is no service at the hotel. I will stay at other hotels if the WIFI can't be improved.

Pros: Clean, free snack in the evening, spacious suite.

Cons: Most of the time there is no service for T mobile. And WIFI is only working in the morning. At night I have to take my laptop to the lobby to get some poor wifi signal. Being disconnected from internet is unbearable! The hotel must do sth to improve it.

Pros: The staff,  who gave us suggestions on places to eat and they were all amazing! Very friendly and helpful. Beautiful rooms and comfortable furniture.

Cons: The room lighting was quite dark. It was like they used 40 watt bulbs. Also there was no special plug for charging phones. You had to take your phone to the main lobby.

Pros: location, complimentary hot breakfast even during this trying times

Cons: a lot of minor damages thru out the property, that's quite apparent, shows to tell, this property is not being maintained as it should be. Damaged tiles in the bathroom, broken glass on the kitchen cabinets, towel hooks falling apart, just to name a few..

Pros: General Manager was very accommodating and was a pleasure to work with. The rooms are nicely appointed and very spacious.

Cons: The beds are on the firmer side.

Pros: The space and amenities.

Cons: It wasn't as clean as I am used to. There was some tape with streamer left on the picture frame. Im sure just missed.

Pros: Location location location

Cons: Take too long checking in

Pros: The staff is amazing. Hotel employee at breakfast made my trip!!Super nice person.

Cons: The sofa in the living room had a 5" rip in it. I reported it to the front desk staff who apologized for it.

Pros: Free breakfast. Comfortable beds. Free and plentiful parking. Friendly kitchen staff.

Cons: Food smells in halls by rooms. Bathroom door opens into sink area so whoever is standing there has to move to let the person out of the bathroom. No trash can near bathroom sink.

Pros: Kind staff, clean room, good breakfast

Pros: The room

Cons: They overcharged my dad big time on his incedental hold. Like his whole budget for vacation

Pros: Everything.

Cons: The only week spot and it's very minimal is the complementary breakfast.

Cons: When I booked it, it said hot buffet breakfast but when we got there it was to go boxes instead. It was very disappointing

Pros: I liked the cleanliness and location. The staff was very kind too!

Cons: I was bummed that the hot buffet breakfast was not happening. That is primarily why I chose to stay there. It also seemed that only 1 elevator was working.

Pros: The beds and pillows were very comfy!

Pros: Will definitely come back

Cons: Na

Pros: Was none

Cons: Water leak in the bathroom toilet should’ve been fixed

Pros: Clean and quiet and close to the beach

Cons: Room was what I needed to sleep overnight while in town visiting family. Refrigerator barely worked & no freezer.

Pros: Location is super safe and quiet Staff are great You feel like you can really relax

Pros: I liked the showers . I liked how the rooms were decorated .

Cons: I didn’t like that our rooms weren’t ready, we waited 1 hour .

Pros: Room was big and comfortable and clean. Shower had good pressure and was comfortable. Very closed to Legoland and the outlet.

Cons: Included breakfast was just a bag of food we just pick up, which was disappointing. No room service available. I understand the pandemic but I feel like they can still make it better.

Pros: This hotel was so nice! Friendly front desk, rooms were so clean and huge. The breakfast had many items for the grab and go. Plenty of parking spaces. Everything was so excellent here!

Cons: Nope! Loved everything!

Pros: Loved the room. The friendly staff. Felt safe and secluded.

Cons: The pool was so disappointing! :( Breakfast was disappointing, and I know it is covid-19. But still disappointed.

Pros: Cleanliness of this hotel is excellent!

Pros: The 24 hr fitness clean room breakfast nice staff

Cons: No

Pros: great as expected

Cons: breakfast, no coffee available in lobby.

Pros: After pre-paying & trying to check in They ran out of room , claiming to not gave enough maids. 2nd time thus has happened at this location. I won't stay here again . Poor management.

Cons: Everything

Pros: Very clean, upscale, and great value for the features!

Pros: Nice hotel, clean good location nice hosts,. I will stay there again.

Pros: Rooms are clean with all amenities. Bathrooms are good size. Staff is wonderful!

Cons: Still only grab and go breakfast. Glass shower doors leak all over floor.

Pros: Pricing....value ....proximity .

Cons: I stayed at 6 different hotels in last two weeks Tthe ¿Grab bag breakfast had a Very high calorie muffin & only one other item neither of which I eat. No juice or fruit . No other items Hot or Cold.cer Even with Covid protocols, Hilton provides!

Pros: They are remodeling this hotel was terrible and I would like a refund at the very least. There are giant dumpsters in the parking lot and it looks closed down!

Pros: Horrible

Pros: Nice new modern rooms. Nice area , quiet & short drive to ocean . I got a great deal on a nice room. Would give this one a 9 , but see below issues

Cons: I booked this hotel & another Marriott , paid & reserved. Hotel calls me to cancel last minute . We are evacuating a fire in OC & most hotels sold out. I ended up with 4 paid hotels,& 2 nights stayed + 2 refunds that take weeks. Marriott oversold rooms

Pros: Associates were very rude, and gave me the wrong room to begin with

Pros: The worst hotel ever

Cons: Staff is terrible. Couldn’t help us at all

Pros: Location

Cons: It’s MOTEL Marriott not hotel. You clearly hear the next room guest voice and TV even when they talk normally. The parking is dirty and full of dust. Not friendly housekeeping and staff. Very small pool and no jacuzzi. Cheap building that looks nic

Pros: The first day was ok. The employees were nice, but there was no available luggage cart. The next day was horrible. Found a live bed bug on my body. And one dead one on the floor. I was left with bites. I am so disgusted and want a refund.

Cons: There were two bed bugs in my room on myself and I'm so disappointed.

Cons: Staff was rude and ended up charging me double for my room. When I pointed this out they told me there was nothing they could do. The girl at the front desk was on her 5th day of work and was left alone. I do not think I will be using this outlet to book

Pros: location

Cons: flooding in the bathroom, stand shower doesn't drain, inform the front desk, only things they do just bring us extra towers.

Pros: Location

Cons: Drunk guests. Guests service lacked on being helpful.

Pros: The breakfast was good. The location is great. Just 5 minutes drive to Legoland and 5 minutes from the beach.

Cons: The only minus will be that the room was a little on the small side.

Pros: It's modern

Cons: Yes!!! First when I booked the price increased like 30 dollars per day. Second the second day that we stepped out for tourist they didn't clean our room and when I went to tell the receptionist her respond was "sorry but our cleaning crew already left"

Pros: Bed was very comfortable and breakfast was very good

Cons: No jacuzzi. Fire Alarm went off 3 times at 6am. NOT PLEASANT !!!

Pros: It was a clean,quiet and very comfortable.The breakfast was delicious.

Cons: Nothing to dislike.

Pros: Brand new rooms and facilities. Great breakfast.

Cons: Thin walls. I could hear casual conversation from other rooms. The service was poor. The front desk was often left unattended, and the maid service was minimal - I stayed for several days and they never vacuumed. This is the first Marriott property that didn't provide complimentary lotion.

Pros: Did not. Poor cleaning, room had dead roaches, bathroom would not flush, poor no towels

Cons: Location is good

Cons: The room was so worn out! The bathroom light and frame around the door was all rusted. The cupboards paint was coming off in both the kitchen and bathroom. The shower head would hardly move. The breakfast was a joke. We spent over $600.00 for a weekend stay and feel ROBBED AND TAKEN BY AN INFERIOR MARRIOTT!!! DONT STAY THERE!!! After talking to them about this the front desk guy hung up on me! Wow is this what Marriott has come to?

Pros: Very clean, friendly staff all the way around. Loved the location and the fact there were food places within the same parking lot. Also loved that there was a full kitchen! Great when traveling with kids.

Cons: The sofa bed was a little uncomfortable but otherwise this place is amazing. Love that it also has a laundry facility if needed.

Pros: Staff is excellent

Cons: No

Pros: Staff was so friendly ... the kids loved them

Cons: Bathroom had no lock, no fan, small couch and little living room seating Could not get any tv to work without personal subscription Couldn’t get on internet despite asking office for help 3 times Call To ask for toilet paper and towels and they said on our way but nothing arrived Asked two more times and nothing Per packaged egg sandwich were like rubber

Pros: Room was great. staff was super friendly

Cons: I know you don't spend your day in the hotel. But it annoys me when the TV is beside the bed instead of at the foot. You can't watch it from this position. Personally, I like to go to sleep watching TV.

Pros: Quick checkout ability

Cons: My first room was not serviced. The sheets were not on the mattress, and there was trash on the nightstand and bathroom counter. I was sent to a second room where the shower head wasn’t sealed properly, so sprayed water all over the bathroom.

Pros: The accommodations and soft pillows.

Pros: The room was very clean, sanitized and roomy.

Cons: The swimming pool was dirty. There was leaves, dirt and someone’s hair on the side of the pool. I’m assuming they were short staffed.

Pros: The friendly staff

Cons: No

Pros: Pool jacuzzi

Cons: Room wasn’t clean in the kitchen dust on the refrigerator

Pros: Full kitchen, clean dishes, dishwasher and full sized fridge! Beds were comfortable. One of the hotel staff helped set up the WiFi so we could watch movies. There were several great eateries in the same parking lot. The Taco place had great Mexican food. It was reasonably priced for our 2 night stay. I’d go back!

Pros: Location

Cons: The tv didn’t work And I got bites There was not really breakfast

Pros: Beds

Pros: that it had a kitchen

Cons: They said they had a hot breakfast but they only gave you a roll and packaged fruit cup. they should not false advertised. I will never stay here again.

Pros: Rooms are awesome.

Cons: Staff a little rude.

Pros: The staff was Super nice, clean room- great location for travelers going to legoland. Shopping center in the same parking lot - was a fantastic weekend- will Definitely be staying here again

Pros: very clean. excellent breakfast.friendly staff

Cons: No.

Pros: It's a Marriott, expected excellence, got excellence all around.

Pros: The staff was amazing. I had a wonderful stay and would definitely go back.

Pros: Wonderful staff, very friendly and took great care of us. Clean rooms. Great service. Great location for North County SD

Cons: Rooms very small when using pull out couch/bed. Not all rooms have ovens. Website looked like all rooms did.

Cons: They did not give us enough towels.

Pros: Distance from the freeway was great

Cons: Excessive noise from other rooms. Running yelling.

Pros: The overall breakfast was ok. But love the fresh fruit and waffle bar. Fresh coffee. Clean and nice room.

Cons: Got charged twice. Waiting for refund on CC. The eggs are terrible.

Pros: The proximity to Legoland was perfect

Cons: I did not appreciate the idea that the rooms are not cleaned everyday...There reason was Covid ...But being in the medical field not cleaning everyday or just cleaning every 3 days is unacceptable...

Pros: It was clean

Cons: Breakfast was in a bag due to the pandemic and wasn¿t great

Pros: The parking was convenient and easy. There were shops and dining close by. The staff was friendly.

Cons: Our room was definitely not up to standard. It felt very outdated and worn. The first room we were placed in had a tv that didn¿t work. We moved rooms (after already unpacking) and the next room had a thermostat that didn¿t function properly on the wall

Pros: Clean and quiet. Friendly staff.

Pros: The rooms are nicely furnished and clean. The beds were comfortable - slept very good both nights. The location is not as close to town but served our purposes for this trip.

Cons: I would prefer to pay a little more and be closer to the Ocean.

Pros: Noise complaint dealt with quickly New furniture

Cons: Awkward location No place to walk outside Rude front desk check in Extremely thin walls - could hear whole conversations next door Pounding footsteps from room above Electric curtain nonfunctioning

Pros: The beds where super comfy and the breakfast to go was nice especially with the kids.

Cons: The AC smelled

Pros: Price, location, friendliness of staff, cleanliness all great

Cons: No

Pros: The professional and courteous staff

Cons: No laundry favorites and gym closed

Pros: Very clean and the location makes it very restful although it is located so close to the airport. Considering the pandemic, the hotel itself and the amenities were adequate like the free breakfast. The free wifi was decent although kind of slow at times.

Cons: Nothing regarding the hotel I disliked, it was more about some of the inconsiderate guests who could care less about the noise they were making such as slamming doors, stomping, loud music etc.

Pros: The grab and go breakfast.

Cons: They need to open fitness facility.

Pros: Personnel were very accommodating and friendly

Cons: Hotel was just on the clean side

Pros: Super friendly staff 👍

Cons: Only that because of covid19 couldn’t sit in the lounge :(

Pros: Rooms are spacious, clean and quiet.

Pros: It was clean but elevators sucked rough ride up and down walls were dirty as far as scratches but other tjan that the shower sucked no pressure at all evrrything else was on par for 3 star i guess

Pros: Location

Cons: Breakfast

Pros: I liked the location even being right across the street from the small airport. My kids liked seeing the planes and helicopters. Close proximity to shopping, restaurants, Legoland, Flower Fields, outlets and beach yet far enough from freeway and traffic.

Cons: The cleanliness...yikes! The room seemed decent enough but the bathroom grossed me out. There were hairs and pee (yes pee) on the bathroom floor next to the toilet. We bring disinfectant spray with us when traveling and it was put to good use.

Pros: The room they’re nice and clean

Cons: Hotel was perfect

Pros: Convenient.

Cons: Breakfast is not available due to covid. No bars or muffins available. Lobby undergoing renovations.

Pros: Staff was friendly

Cons: Room was incredibly small, location was not ideal, pool was gross

Pros: Very accommodating staff.

Cons: Small television screen.

Pros: bedding

Cons: pot smokers in parking lot

Pros: The room, the breakfast, the staff.

Cons: card key didn't work at the two back doors.

Pros: Clean room, we'll lit, quite location. The housekeepers/laundry staff were working hard, definitely making the place clean.

Cons: Parking is horrible for anything larger than a compact car. Not the easiest place to park a full size chevy suv. The beds....well at least they were clean. Comfort was non existing. I've had better sleep after a pot of coffee, but what was even worse than the bed was the response I received from the staff at the front desk when I brought it up. It was almost as if a requirement to work the front desk was to have a "I'm better than you" attitude. Very dry and callous demeanor.

Pros: Great customer service from beginning to end. We booked several rooms along with a conference room and the staff were all helpful to us. Complimentary breakfast was good and had variety. Bed was comfortable and amenities were plenty. Several fast food places right next door. Would definitely stay again.

Cons: Jacuzzi was cloudy with a beautiful green fungus color.

Pros: Staff that checks us in and out were just dolls. Really sweet. Very receptive to my children. Rooms were extremely clean. Breakfast was great. Always replenished. Omelets cereal waffles fresh fruit potatoes toast muffins not from the supermarket. Cookies juices milk coffee hot chocolate chicjen sausage bagels lots of different spreads for the breads and waffles. Oatmeal cottage cheese. And it was a Monday! Weekdays at most hotels serve basic pastry utems cereal and toast. They save the restaurant style for weekends only. It was quiet on my 2nd floor. The small room they have filled with grocery items was convenient. They offer free newspapers a treasure box for kids to Rumsfeld through. A treat for the children. The eating area is very nice. Not a bunch of wooden tables. Nice cushioned seats. Exercise room was clean and well lit. Parking was easy to access.

Cons: Pool seems small pool area as well. 4pm check in. I usually go to hotels that are 1-3pm check in. Check out is noon. So, that's not giving me s full 24hr stay. A 20hr stay.

Pros: Little entertainment for the kids, the kids loved the scavenger hunt to unlock their treasure in the room aka a mini lego set for each kid. The room was clean and bed was comfortable. Free breakfast (which possibly made my teenager sick when we got to legoland park)

Cons: Our original room did NOT have air conditioning working, which they knew about and did NOT tell us until we got in the room and unpacked everything. We called front desk and was told they knew it and gave us floor fans, mind you it did NOT put out enough air and it was still above 80 in the room! they said they couldn't do anything for us, they had no rooms available, they even told us we could come back another day!!! are you kidding me!!!! so after much deliberation on our ends we were able to get a new room at the other hotel, so we packed everything up AGAIN and headed over to the castle. Other thing I did not like was the late check in time. We couldn't even check in 5 mins early, my room was not ready until 4:15pm. We spent 2 hours waiting in the lobby for our room to be ready. Paid WAY to much money for less than 24 hour stay. The tip on the iceberg to our stay is the room placement was terrible, our room was located right next to the outdoor dining and the outdoor entertainment which lasted until 10pm!!!! and I am talking LOUD music playing. I just laid in bed waiting for the sound to stop. I would not recommend staying at this hotel to any of my friends or family unfortunately because of the experience I had.

Cons: There was some kind of smell on the hallways

Pros: The location is obviously amazing and the staff were all incredibly friendly

Cons: The hotel room we had (kingdom room) was totally run down…carpet stained, chips of paint missing from the walls, rust stains in the toilet etc. our room also had no toilet paper or soap when we got in. I asked for it to be left at the door since we were having dinner but someone went into the room to put it there which was upsetting because the front desk asked twice if I wanted it left at the door so we had all our stuff out and with COVID, we definitely didn’t want someone else going in the room. Great location but the main restaurant and bar were closed, they didn’t have the entertainment like before, the pool only opened at 5pm (the one in the castle hotel was open but we didn’t venture there), the room needed major touch ups…so for the money, I’d say it’s not worth staying there

Pros: Love everything

Pros: I like best that¿s it¿s close to Legoland

Cons: You can¿t get a hold of anyone if you questions and unexpected charges on my credit account!

Pros: Location, EV parking

Cons: Small rooms

Pros: Awesome for kids, good food, and can’t beat the location; it’s right there at the gates of the park.

Cons: It could use a facelift and a little upkeep. Lots of fading and wear n’ tear from over the years.

Pros: The themed room

Cons: The room was far from the entrance lol

Pros: Friendly staff and great food quality! Also my daughter really dnjoyed the experience of staying at a Legoland Hitrl!

Cons: None

Pros: The castle pool was great, also loved the scavenger hunt, the mini land and toy store, all great entertainment during this crisis. Kids were genuinely happy you can tell... My daughter loved everything!!!

Cons: The pool and food reservation process was a bit annoying. You can't reach anybody by phone. It had to be done via your phone. I dit not like the restaurant food options AT ALL. not enough options and tasted like school food. We starved.

Pros: Incredible amenities- wonderful free breakfast buffet, playground, outdoor movie area. Steps to Legoland entrance. Everything was very clean. Easy to come and go from the park as needed. Very comfortable and fun experience.

Pros: Good for kids And breakfast is delicious with lots of choices. But $--- for one night stay is not all worth with only just room themes.

Cons: 4 PM Check-in time is very late. it should be at least 2PM. Especially during winter. The moment we check-in it gets dark.

Pros: The staff were kind. My son loved trading mini figures with the staff around the hotel and the housekeeping staff did a lovely job keeping the place clean. The location was perfect near LegoLand.

Cons: I got sick from the breakfast banquet 2 out of 3 mornings. While the chef was kind and explained what was safe with my allergies. Unfortunately, the rest of the kitchen staff seemed to have issues accommodating allergies. They seemed annoyed by it.

Pros: The hotel was clean and so much fun for both adults and kids.

Pros: Entertainment for kids

Pros: Every staff member from management to housekeeping took the time to have real conversations with the kids.

Cons: Need to lower the price on drinks, so I could afford another drink. They were pricey by any standard.

Pros: There was lots of things to do after the park closed. It was very much catered to children

Cons: The cost of food was ridiculous. In general everything was over priced. I will not need to return

Pros: The rooms and the scavenger hunt they have for the kids, plus activities.

Cons: NOTHING!

Pros: Kid friendly Right outside park Awesome staff

Pros: Separate kids space

Cons: Not much to do after park closes and not many extra amenities

Pros: The hotel was an incredible experience for our children, who love Legos!

Cons: I liked everything!

Pros: The entire park was clean, easy access going into the park from the hotel.

Cons: It was great! Nothing we didn't like.

Pros: Almost everything was great. The staff was friendly, the hotel is geared towards families with children and there are many unique experiences. From the complementary buffet to the evening dance party, Legoland Hotel is the perfect way to experience Legoland.

Cons: The hotel is a little bit on the expensive side.

Pros: Hotel is geared towards young people

Pros: We loved our room and it's location. The outdoor movie night was awesome 👌🏽

Cons: There needs to be another restaurant on the premises. We used ubereats to get food. Also it would be great if the hotel lobby store had ice cream or a frozen selection of foods.

Pros: Location is perfect. Hotel is beautiful. The staff are friendly and welcoming.

Cons: Our room, has a mouse like running water that is non stop. They tried to fix it but couldn’t find it. It had to do with plumbing. The hotel was sold out snd we had been given ear plugs.

Pros: Our room was a perfect location for the small kids. I actually loved the ground floor. Getting in and out around town was very easy.

Cons: It was nice we had family over and our place was big enough space for everyone

Pros: Beautiful. Close to Legoland. Family friendly. Loved the kitchen in the room. The pool was great.

Pros: This is our second home! We love it there. Always have the best customer service and Killian is the BEST! Love it there. We appreciate the staff and everything!

Pros: Location relative to Legoland is fantastic. Loved the free shuttle to take you nearby places, like the local grocery store to buy snacks and breakfast foods for your room. Loved the family pool and splash pad area therein. Fantastic hotel!

Cons: Pool deck very slippery when wet, even when slowly walking. Likely accident waiting to happen.

Pros: The hotel itself was great

Cons: We had to have had the worst room in the entire room. Paper thin walls, super noisy, fresh paint smell, right next to the entrance of the hotel so no privacy from the outside patio. Super disappointed with our room.

Pros: bbq grills around the pool area

Cons: no

Cons: They were trying multiple times to sell timeshares. We did not come on vacation to be sold timeshares at the hotel we were staying at. They called the room twice and then attempted a sale when picking up pool keys.

Pros: location

Cons: air conditioner/heater was loud and ran the whole time

Pros: The location

Cons: I did not like the service. Nobody can our room. We got checked in 30 minutes late.

Pros: The kids pool and hotel employee that was in charge of kids activities went above and beyond making he kids stay fun.

Pros: The proximity to Legoland is great. I like the size of the room and the full kitchen. The pool kid pool area is really great.

Cons: When I checked in they gave me a standard room not the suite I bought. When I checked out the next day, they charged me $328 even though I had prepaid. I am have had to call to get the charges reversed. Still waiting to get the money back.

Pros: I loved the adult only pool. It was nice to swim and relax without hearing children or parents disciplining children. We love children but we all sometimes need a break from them.

Cons: The $22 a day parking charge.

Pros: In good location.

Cons: Was a time-share also but was geared to adults more than children. No in house gift store of store to purchase needed things. Had no snack bar other than machines as a result of being time-share. No restaurant in house. Used area restaurant close by.

Pros: Lots of things to do, quiet, great overall value.

Cons: Some maintenance upkeep items could have been beyter.

Pros: Great location and freidndly staff.

Pros: Location to Legoland and Ocean, plus the view of the ocean. Nice kitchenette with full dishes/silverware

Cons: No in-room safe. Bathtub tile was done poorly, looked like a cheap Motel 6 repair job. Small room, no walking room on outside sides of beds.

Cons: Charged $18 per day resort fee called housekeeping three/four nights to clean the room and towels. This hotel is under busy airport landing path! Corporate jets will wake you up starting at 6:00a.m. Room facing major road gets m/c racer noise ALL night

Pros: Comfortable beds, family pool area, good location

Cons: No in-hotel restaurant, have to walk over to Karl Strauss. Wish there were more dining options in hotel and nearby

Cons: There is only one place to eat and it is the noisiest restaurant I have ever been to

Pros: Location, amenities

Cons: Fees & Staff - front desk staff demeaning and the night shift front desk was awful and very rude. Ie: I'm in a wheelchair) the front desk woman just sat there as struggled to get back in - she didn't get up to help at all regardless of me saying help plz

Pros: The hotel has a beautiful view.

Cons: I took my daughter to the children's play area and it was filthy. The jungle gym had areas for kids to crawl underneath and it was completely riddled with spiderwebs which was unappealing to us.

Pros: The location somewhat and the staff

Cons: Could have had 3 rooms for the same price just a few minutes away. Mixed towels squeaky doors employees taking up closer parking should have been for guests take away free newspaper mini fridge and microwave and you basically have motel 6.

Cons: The room had a very unusual smell. But the location worked perfectly. Not sure if I will return though.

Pros: This is a BEAUTIFUL RESORT, the location is EXCELLENT and the view is AMAZING but...

Cons: We were walking around in the room barefoot and after 15 min we noticed the bottom of our feet were BLACK. The carpet in our room was disgustingly dirty!!! Then there was not hot water for our entire stay. I understand hot water was a mechanical issue but dirty carpet in the rooms in a lack of cleanliness.

Pros: The person that helped me was great,

Cons: I waited 40 minutes for a room, 3rd floor no carts or person to help. I had high expectations and unfortunately they were not met. No one came to clean or turn the room. I did get the $17 dollar fee waived, but deserved a complimentary night after all

Pros: The area that the hotel is located in is a very nice area. The staff was very friendly. Convenient to ocean and Legoland attractions.

Cons: We reserved a dble queen rm w/ garden view (ocean view). We were give a queen + twin w/ garden view. Requested to be moved to correct room and were given a dble queen w/ view of a wall/ valet. Very small room. They attempted to dbl charge for resort fee.

Pros: Proximity to Legoland. Child friendly atmosphere. Pool was great for kids.

Cons: Housekeeping arriving after 5 pm.

Pros: very nice pool with kids pool. nice amenities. great location.

Cons: hotel needs updating. very squeaky floors with old carpet.

Pros: Location to Legoland

Cons: The room wasn't cleaned until the last day of our stay. There was construction going on. And, our room was dirty from the previous tenants. Not sure if the lack of attention was because we used Kayak, or if the Hotel is just that bad. I was surprised.

Pros: I loved the location. Walking distance from legoland, short drive to a variety of restaurants, and the Carlsbad outlet mall. Great family pool with splash pad and a onsite park. Rooms had a microwave and mini-fridge.

Cons: It was kind of pricey.

Pros: Close to Legoland. Karl Strauss on site. Pool options. Friendly staff.

Cons: Still under construction in the "hotel" area. Lots of areas closed off with yellow tape, plastic covering on floors, one kids water park fountain toy was out of service.

Pros: Like the breakfast buffet. Friendly staff and nice size room.

Cons: Did the whole contact less check-in; didn't get my room key til 4:50pm. Check in was at 4pm. No room services and pool wasn't open.

Pros: Breakfast was good

Cons: The scenery out my window was a lot of old planter pots lounge chairs plastic storage boxes. Took 2days to get more towels.I had to keep bugging frog desk. Housekeeping did not change my sheets, clean my bathroom and kitchen counters.gross!

Pros: The breakfast was good, however what happened to the waffles? The managers reception? I like the BBQ and plan to use next time.

Cons: The guests on both side were rude and lack of courtesy, againThis is 3rd time had to deal with this. Didn't sleep the first night. Thankfully 2nd night I talked to front desk and she called them it was quiet. I plan on coming for 3 nights but I like would for a discount or service recovery for my troubles. I haven't made reservation yet considering trying somewhere else. I've come to this property 5 or more times not sure. And it just seems like the guests tarnishing my view of the property each time. I'm sure my business doesn't matter as much as the revenue they generate here. We loved staying here, but we may go somewhere else!

Pros: Convenient location to everything. All amenities are just a couple miles away if that. The airport is right across the street!

Cons: Loved everything. I didn’t even have to worry about housekeeping early in the morning, and was accommodating whenever I needed anything.

Pros: Would be better if the you changed it up although its a 📦 breakfast. Understand though with covid 3

Cons: The guests around our were making unnecessary noise.

Pros: Was very disappointed in the breakfast given, the guy didn't ask what we wanted just have a sack breakfast. I had to ask for a hot breakfast. Also I understand housekeeping not cleaning rooms unless requested, I did all that they remove the dirty towels and all they did was replaced them wroth clean towels leaving the dirty ones on the bathroom floor. I had to tell them at the front counter 2 times that i asked that they remove the dirty towels before someone came to get them. Also considering they come in the room they clearly seem the trash was full, please remove the full trash and leave the trash can with a empty bag.

Cons: Sorry see above.

Pros: The spaciousness is the reason I like booking at your hotel.

Cons: There was a strong, urine odor in the hallway in the rear of the 1sr floor.

Cons: The tV was set to bright. Hurt my eyes and I couldn’t dim it.

Pros: The pictures of the hotel were on point. The outside and inside are well maintained. It’s a dog friendly hotel which I appreciated, that being said, I was surprised the corridors smelled cleaned considering pets are up and down the corridors.

Cons: My reservation was for two rooms, each room was a two suite room. When I got there they only had one 2 bedroom suite and my family ended up being separated, which was a concern because my mom is diabetic & we concerned about her being a little far away.

Pros: Good location, that you can easily miss. The 2 bedroom option was great, but the common area was a little smaller than expected.

Cons: The signs for directions to the rooms were a little confusing. Also, the stairs were confusing. You really had to remember where you came from, as you can get completely turned around.

Pros: It was nice to have the kitchenette for heating up food in the micro. It was like staying in a small. It efficient one bedroom apartment. The breakfast each morning was a big plus! Would stay here again.

Cons: some furniture worn/damaged

Pros: Good location, the staff is friendly, and the rooms are spacious and clean. The free breakfast was very good.

Cons: Since there isn’t a full service restaurant, there aren’t any restaurants close by (if you are new to the area). It’s really just located around other hotels. There are no facilities for charging an electric vehicle. There is an outdoor outlet, but it’s located right next to a handicapped parking space. That’s a deal-breaker for us, so we won’t stay there again. There are hotels nearby that do have those stations so they really need to upgrade.

Pros: clean property, good breakfast

Cons: ROOM WAS NOT READY! Not even close to their posted check in time. This nearly ruined our reason for being in Carlsbad...a 5pm wedding. We had to find somewhere else to get ready, and our room was NOT ready until after 6pm. CITYWIDE issue with check in.

Pros: Location to Legoland, size of the room, and the breakfast was phenomenal! We will be back again in about a month!

Pros: Location

Pros: kitchenette, breakfast, happy hour, comfortable beds, quiet location

Cons: 10 year old property with breakdown problems - ice machine broke on our floor, sewerage blockage in parking lot with overflow.

Pros: We spent one night here after a visit to Legoland. Room was clean. Staff was friendly. Everything was newer. The kids loved it. We were very happy and will definitely stay here again.

Cons: There were a few ants in the kitchen the following morning. It happens. Notified the front desk upon checkout.

Pros: My sister recommended this hotel and we were pleased. Room was great; the bathroom is probably one of the bigger one I've seen (you can get out from the shower without almost touching the toilet). Having a functional kitchen is a plus. Continental breakfast is offered which is nice, so I don't have to make an extra stop to feed the kids in the morning. Staff we dealt with are nice and courteous. Our destination is LEGOLAND which is very close by. It is also close by stores like Costco and Target.

Cons: Breakfast hour is from 7 - 9, which works for business travel but for family vacation, the hours are too early and I feel rushed to get out of bed and downstairs to grab a bite. This may just be me, but there is no dimmer light in the bedroom side - there are only two very bright one on the nightstand, and you cannot turn on the bathroom light (where the counter is) without the light shining to the beds and disturb whoever is sleeping there. Walls are definitely thin, the room above us was probably doing DDR the whole time we were there and the room next to our bedroom was listening to music all night long. =\

Cons: Families with screaming kids at breakfast. Did not matter if it was 6am or 8am. Should have adult only seating area at breakfast.

Pros: Very friendly staff (front desk). Spacious, clean, and modern room.

Cons: Airplane noise (but inevitable).

Pros: Loved this hotel it was truly wonderful decor was lovely. Staff was really friendly and very welcoming. WE will definitely be coming back and recommending the hotel to friends and family.

Pros: Facilities were fantastic! We really liked having the 2 room suite.

Cons: No, nothing.

Pros: Very nice hotel and the suites are pretty big. Felt like I was in a small apartment.

Cons: Nope

Pros: served breakfast and happy hour

Cons: they were doing construction the whole 7 day stay. trash everywhere very unsafe couldnt come n go had to walk around building to get to car. vending and laundry didnt work.

Pros: Location, value, friendly staff

Cons: Automatic lights that can't be turned off. Woke me and my kids up repeatedly. Called down to the front desk and they said they could send an engineer up, but my kids were already asleep in the living room. Other than this, great hotel.

Pros: There was really nothing I like about the property.

Cons: It was very low budget. Address is wrong so gps took us the opposite way. When we arrived it was very let due to travel issues, checked in opened the door and was very disappointed! The furniture was really old, wood chipping, paint stripped. The bathroom toilet seat had scratches and marks that couldn’t be cleaned. Around the bottom of the toilet it looked as if it had t been cleaned in months. The shower had mold. I called and they apologized and would have a room available the next day around 3-3:30. The next day we got dressed went to breakfast, the hotel called and told me the room was ready early but of course I didn’t drive or anything so I couldn’t get back to switch rooms another guest had come in so I was told that they would supervise cleaning in my hotel room. When I got back it was somewhat better but it was still disappointing! Really need to deep clean rooms and update furniture and toilets!!!

Pros: Great location

Cons: Furniture is starting to wear out and look shoddy.

Pros: The staff was super friendly. Restaurant food was great. Nice and quiet for most part.

Cons: The only issue I had was the hair in the shower. Everything else was great. No other issues

Pros: They didn’t have water bottles

Cons: Nothing

Pros: The room was very clean. The bed was very comfortable.

Cons: It was a little expensive, but I guess it's the going rate.

Pros: Quiet and beautiful atmosphere

Cons: For the price breakfast wasn¿t included

Pros: I liked the easy parking and the friendly staff. I liked the laundry and the gym. Clean rooms and bathroom.

Cons: the laundry was broken but that wasn't the hotel's fault and the staff directed me to another laundry facility, so I was VERY appreciative

Pros: Everything

Pros: great customer service Very clean

Pros: The hotel was very nice. The staff was pleasant. Wish they served breakfast a little longer. we were 14 minutes to late

Pros: Location and cleanliness

Cons: No

Pros: My kids enjoyed the mini golf, basketball area, and bean bag toss, especially the pool.

Cons: Breakfast not included.

Pros: The staff was very friendly. The restaurant in the hotel was good.

Cons: The bed was hard

Pros: The rooms are very nice and comfortable. It is in a good location with easy access to several freeways

Cons: On my last visit the hotel was supposedly sold out and extremely understaffed. Without going to the front desk, guest services were impossible to reach by phone or chat. Also, I could clearly hear my neighbors through the shared wall between our rooms.

Pros: Customer Service was excellent!!

Cons: No refrigerator in the room

Pros: Location/convenience

Cons: First room had no power on one side (desk lamp and TV were inoperable) Second room had no bath towels, only hand towels and was noisy

Pros: Staff were nice!

Cons: First floor rooms are a horrible spot to stay in! Too noisy

Cons: I felt the price went up so much. I stayed at this hotel many times before and the price went up alot. I even booked in advanced as well.

Pros: TPretty nice rooms. They were clean.

Cons: Too much noise at night groom room above and next door.

Pros: Nothing

Cons: The hallways smell like someone died.

Cons: Once checking in to hotel we pulled up to 2 police cars, fire truck & ambulance. Not a please t sight to see when checking in. When we finally arrived to our room, it was just cleaned it and maid left thngs behind, chocolate on door & sink was clogged

Pros: Location

Cons: No

Pros: Cont breakfast- Lobby lounge- outdoor areas

Pros: The location was close to work and the staff was really nice.

Cons: Room was dim, bed was not comfortable and made a annoying sound like if it was on a layer of plastic. No microwave. The wood flooring was loud when walking around with shoes on. You can hear other guests walking around at all night.Did not feel like a 3*

Pros: Staff was very nice! Very clean!

Cons: Parking lot security not visible.. There was a car vandalized!

Cons: Picture showed jacuzzi tub. This was not what was represented. The staff filled the room directly above and beside us and both where having parties well after midnight and numerous calls to front desk and physically going to front desk did anything.

Pros: Good Holiday Inn in Carlsbad if you are visiting Legoland. Rooms, decor, and everything else is what you would expect for a Holiday Inn, but nothing special about it. Service here was excellent. Staff at the front desk was especially helpful!

Pros: Location

Cons: Loud heater

Pros: The room was quiet and the shower was clean. Beds comfortable

Cons: I didn't like the location. Took forever to go places and back and it wasn't practical as a location than I expected.

Cons: had a lot of issues with wifi and for the entire stay only one of the two elevators was working which sometimes meant a lot of waiting

Pros: Location

Cons: Room not cleaned one day Exercise bike broken in gym

Pros: The location

Cons: The hot tub wasn’t working. The service was not good. They didn’t have small toiletries that we accidentally forgot.

Cons: We ordered food from the bar and it was burnt black and inedible. We tried to get a refund but the bar could not do it. So we had to talk to the hotel manager and five days later no refund. This place sucks

Pros: Leaving. Room 3094 was horribly noisy from 10 pm through the whole night.

Cons: Noisy room, messy bathrooms,

Pros: Room cleanliness and amenities

Cons: Restaurant staff and service were horrible

Pros: Newly renovated.

Cons: My room had bugs in it. Hotel front desk was empty and took 10-15 mins for someone to come. I was just standing there aimlessly.

Pros: Had exemplary interaction , service from Brooke, and Raj ! Both went out of their way to make our stay EXTRA Special! Very personable and extra friendliness

Cons: Asked twice for 1 more suitcase holder. The Bathroom in our room 2011, had no towel rscks

Pros: new and clean

Cons: i did not have a mini fridge in my room as expected. i will never use this hotel chain again. i may have also felt a little discriminated against by some of the restaurant/bar staff.

Pros: Room size was great. Location was perfect

Cons: The hotel stunk in sound proof quality. You could hear everyone talking outside. You heard everyone running, walking in the halls above on the next floor. Slamming doors. It was awful.

Pros: The services was so bad,I booked a room with 2 queen beds but they gave me a room with only king bed and I asked for a rolling bed cause I got 3 people(me,my wife and my son) they said they don't have one.I would never come back there again

Pros: Nothing

Cons: Would not refund for nights not used.

Pros: The basketball court and the fact that management cared about my experience there. The employee was amazing. She was the bright spot in our trip.

Cons: The restaurant that's attached to it gave me one of my worst experiences at an establishment, not once or twice but 3x. The staff was rude to me, my wife and my mother in law. How does this happens 3 times! we ate there for the convenience.

Pros: Breakfast

Cons: Scheduled power outage was not mentioned, we were almost stuck in the elevator with my 7month old, my mom 76 & my other kids. My husband & son waited over a hour downstairs and carried two carts full of luggage. No manager or apology made. & so on...

Pros: Was down here for a visit to Legoland and booked the hotel for the lower cost and 3.5 star rating. To our surprise, the hotel was very new construction and a nice modern look to it and the rooms had great features. Will come back for the next trip to Legoland.

Pros: close to legoland. close to trader joes. early checkin and friendly staff. easy parking. nice clean pool. clean rooms. walls thin? somewhat but whatever it's a hotel and we weren't bothered at all.

Cons: rooms were a bit stuffy. mickey mouse hours for food/bar on weekends. i guess holiday express means catered for business travelers weekdays? no room service. all this was minor for a good overall hotel. oh and one major con but not a dealbreaker. no ice machine on the first floor!

Pros: The suite was great with two bedrooms and living space with a kitchen. We used the outside grill several times on the patio as the kids swam in the pool. Breakfast is served every morning with inside and outside eating area. The location is a nice neighborhood and just a short drive to LEGOLAND and the Carlsbad Village. Extremely close to the strawberry fields and the Carlsbad Lagoon. We had our best vacation staying here and we will go back the next time we are in Carlsbad. The staff is very pleasant and accommodating, they made sure we had everything we needed to be comfortable.

Cons: Nothing

Pros: Nice breakfast for a grab and go..Staff was super helpful. We will come again

Cons: Not much directly around the property.

Pros: The staff was very attentive. Upon arrival we were offered an upgrade without additional cost. The engineer was very helpful and his response was immediate, when we reported a problem with the t.v volume. On our last night, Weds 5/19 8pm, we had trouble printing a document at the business center and the guys at the desk went above and beyond to get our document printed. I wish I had asked for their names as they were great.

Cons: When I called to reschedule my arrival, a day before my scheduled time, due to a death in the family, I got charged an additional $20 per night for the 2 nights, as the rate was $169 (the original rate was $149). The last day I asked to extend my stay 1 more night and I got charge $186 for the last 2 days. I was under the impression that I was going to get charged $169 for all 3 days. I would've liked for them to had given me a heads up on the charges for the last 2 days. Very unsatisfied about the charges, and non consideration for the reason behind my change of date. My husband's father had passed away on April 29th, and arrangements had to be made. Also, I did forget to tell the desk, that the kitchen table had a wobbly leg.

Pros: Didn’t have the breakfast. The location is good and the staff was pleasant.

Cons: Our room faced the pool-the lights were on all night! Very difficult to deal with all the lights! There must be a better solution to keep the pool safe!

Pros: The two bedroom and kitchen

Pros: Nothing. Never staying there again

Cons: The property switched my room from a king bed to a queen bed without telling me! Went back to switch to a kind bed, which they sent me to a room with a king bed, with a queen box spring. Pitiful!! Room 262. Also, they charged me extra fees to my card that they have no idea where they came from.

Pros: I'VE BEEN A MARRIOTT REWARDS MEMBER FOR OVER 20 YEAR'S, WORST EXPERIENCE EVER. TRIED TO BOOK FOR EXTRA NIGHT AT HIGHER RATE, THEY TOLD ME THEY DIDN'T CLEAN ROOMS, ONLY ONCE A WEEK. I SAID THIS IS A NEW BOOKING, MOVE ME TO DIFFERENT ROOM, WAS TOLD THEY COULDN'T, LAST TIME FOR MARRIOTT STAY!

Pros: Very close to everything

Cons: Cleanliness had to request towels and didn’t get any housekeeping during my stay

Pros: My partner and I never made it to the complimentary breakfast so in all honesty, I do not have much input there. The staff was absolutely amazing and it was a very clean and well kept hotel. Would most definitely stay there again.

Cons: The bed was too soft and lumpy and truly uncomfortable. That would be the only thing I didn't like about the place.

Pros: Staff was great. The front desk staff was friendly and helpful with a planned room change and during checkout. Breakfast was good, though the selection was better during the week than on the weekends. Rooms were clean, spacious, and had lots of outlet

Cons: The free internet was too slow to be useful. Couldn't even load an email.

Pros: The decor of the rooms is contemporary and useful, and the staff is very friendly and accommodating. The free buffet breakfast was consistently good and plentiful.

Cons: One the surface the rooms seemed clean. But some of the kitchen dishes and utensils were dirty, Under the tables and inside drawers where I put my clothes were dusty. The room needed a deep cleaning, perhaps the housekeeper had a bad day that day.

Pros: The Staff - very friendly. Best 3 star hotel I have ever been, maybe becuase, it was in Cali...lol

Cons: Not really...thank you

Pros: it had a living room and bedroom

Cons: cleanliness it was a pet friendly hotel and you could smell animal in the room. This needs to be cleaned much more!! You should not have any pet friendly rooms with carpet!! They should be all tile or hardwood to keep them smelling better or have designat

Pros: There was so much space in my room! It was designed like a suite, with a living room, kitchenette and bedroom/bath. The included "continental" breakfast was more than we could have imagined. It was a full buffet with staff who kept replenishing the items!

Pros: It was a suite

Cons: It was very over priced for what it was was a suite but very small almost as if they just added a wall to a regular hotel room and labeled it suite And even though it'S A MARRIOTT Brand it was sorta run down

Pros: Close to Legoland.

Cons: Stayed at the Westin next door a couple years back and definitely a much better experience than here. Maybe same management and maybe the subpar experience was due to covid, but customer service from all staff definitely not up to par.

Pros: Staff was great…very helpful.

Cons: We had some bugs in our room.

Pros: Location was good

Cons: The beds are old and not comfortable to sleep on. Asked the person if the could send foam rubber pillows to the room and she said they only have foam pillows,¿ REALLY¿. The reception people not the friendliest for being the first contact people.

Pros: Did not eat

Cons: Housekeeping did not come into rooms. I have a family of four and had to constantly as for towels and change my own linen. The fridge did not get cold until the day we checked out. Most importantly, charges were added after my stay. My card was charged twice.

Pros: Private access to Legoland.

Cons: Adult pool access was too far for handicapped guest. There is no mention that pool is in another facility. Ordered an extra blanket on Wednesday and did not receive the blanket until 10 hours later. Extra charge on my bill not explained by hotel staff. They need to review issues. Room Service was not available. Restaurant did not process my order correctly the first night. Had to use postmates. Hotel is in flight path.

Pros: Location , pool and restaurant

Cons: I stayed three nights and never clean my room nor change the towels for clean ones.

Pros: Great value, fun pool, shockingly good restaurant. We’re snobby about food but ate there most nights of our trip. They use sea bass in their fish tacos?? Who does that?? Amazing. Gelato on site too!

Cons: Check in was ham-handed. Room was late by ~2 hrs and we have small kids who were tired from traveling. Requested a crib for the room which wasn’t in the room when we checked in despite reminding them at the front desk. We’re promised bed rails for our toddler which they apparently don’t have at all so had to put her mattress on the floor.

Pros: Comfy beds

Cons: Still pay resort fees but times for pool, food, etc are shortened. Spa is closed. Parking fee is high

Pros: The girl who checked us in was sweet. Lobby is pretty, pool area is small but OK. Electric car charging onsite, SOMEWHERE..? If you like animals, this place is great. Guests can bring their pets.

Cons: Ponto Suite..NOT 2bedrooms It's ONE BEDROOM w twins&door. King bed IN LIVING/MAIN ROOM-NO DOOR. Bathroom vanity IN sofa/sitting area. No sofa bed,micro,ORextra blankets. All Ponto suite rooms R the same.Ground,3rd,4th floor only difference. $24parking.

Pros: It takes pets

Cons: The airplanes overhead. The hotel is in the flight path of the Palomar Airport. The amenities, water slide and tide pools are only available on weekends. It does NOT state that on your website. My grandson was greatly disappointed and so was I. The activities were the reason for choosing the Sheraton.

Pros: Beautiful property with great proximity to the ocean & all the shopping. Luxurious lobby & pool too.

Cons: I think the parking fee was exorbitant

Pros: Clean

Cons: Tiny TV, rude staff, confusing layout and numbering. Poor price/value relationship

Pros: There was a tall thin older black gentleman that should be given a raise and promotion. My Husband did get his name .. but I forgot what he told me it was ... he was EVERYWHERE... a kind and hardworking gentleman who was always upbeat and helpful...

Cons: The resort fees! How they feel they can continue to charge such an inflated fee while most of the resort is not available to you is crazy... pool limited to 70... gym closed.. activity center closed.... no maid service during your stay

Pros: The staff was friendly and the location was nice.

Cons: As soon as you walked into our room there was a disgusting stain on the carpet. You couldn't help but stare at it every time you walked by because you couldn't help and wonder what made it and why the hotel wouldn't remove it.

Pros: The views all around.

Cons: The showerhead, definitely need a new one. Not enough water coming out.

Pros: Employees were incredibly nice and helpful. Loved that the entrance to Legoland was a very short walk away. Parking was $25 but that allowed us to go to Legoland both days (which would have cost us $50 if we stayed elsewhere).

Pros: Clean/location

Cons: They did not open the slide for the kids.

Pros: Location is top notch and the pet policy is the best I've found anywhere.

Cons: Everything was great, but there was a small amount of trash left in the room.

Pros: The room was big and facility was clean.

Cons: Front desk or receptionist wasn’t available when needed.

Pros: The pool had a water slide which my son loved...the hot tub was a perfect addition

Pros: The proximity to the ocean is great for the moderate climate, ocean air, views of the ocean and the sunset. The pool is very nice with a waterslide as well as a great Jacuzzi. The fire pit in the central patio is very nice as well.

Cons: The $24 dollar charge for parking was obscene, especially considering that we parked outside in an unmarked space with no security. I would understand if we had parked in the indoor lot or used valet service perhaps, but not for what we used.

Pros: Best hotel we have stayed at. Very clean and modern. Food was amazing. Fitness center had lots of equipment.

Pros: The hotel is central to many things so that is convinent.

Cons: Hotel check in was 4pm but when we arrived at 530p, our room was still not available. We were not able to get a room until after 6p, and it was not the room we booked.

Pros: Location to legoland

Cons: No

Pros: Very clean, loved the pool area for our toddler, enjoyed the fire pit with Smores and the movie night. Will definitely be returning!

Pros: This hotel is in a great location, walking distance to Legoland. It is also very kid friendly and the staff was great. Would recommend staying here if you are a family gong to Legoland.

Cons: The Wifi was not great. We had trouble with it being slow the whole time, but not a deal breaker for us.

Pros: We are assigned to a horrible room close to laundry. It was so noisy that I lost sleep for 4 nights. It was a nightmare.

Cons: Noise!

Pros: Room is clean, newly renovated & quite big for the size.

Cons: Waited for our room for more than 3hrs. We got there at 1:30pm. No room available, check-in at 3pm, no room available then, we are asked to give cell phone # to be informed. 4:30pm, checked in, they did call the cell# & room was not ready until 5:00

Pros: pool was really nice has a beach entry so younger kids can play in the pool,location was great has a private entrance to legoland only about a 5 minute walk. Staff was friendly and attended to our requests in a timely manner.

Cons: The pillows were too flat for my tastes and the mattress was not as soft as I would expect a 4 star hotel. Also parking fee was a bit steep at $18 a night.

Pros: The tv and free internet were very helpful. Also the small ocean view was nice.

Cons: The signage for the buildings was lacking. The room was average but the price and description made me believe the room would be better than average.

Pros: Location

Cons: Bed

Cons: Horrible customer service! We used their selfpark garage, which we had to pay for. The morning we left, we found the gas cap on our truck open and $40 of gas siphoned out! We contacted the manager, who did nothing-not even so much as re fund the parking

Pros: The rooms were spacious and the views were amazing!

Cons: Our shower didn't drain - we asked for a check out of noon (it is 11:00 am) and the room was quite a ways from the front desk. When we returned to our room (which was quite a ways away) our key had locked us out. They should have informed us of this bef

Pros: I liked that is was quiet. You had choice of valet and self park.

Cons: I did not like having bugs in my room.

Pros: I visit the hotel at at least twice a year. I love that the pool is open 24 hours.

Cons: I was told that construction would start at 9am on 5/7/18. The construction workers started at 730am. Though they were not very loud with power tools. They were talking very loud and using profanity making the extra hour and half a rest I could of got.

Pros: Location is outstanding. The hotel is very nice. Food was also very good. Valet staff were excellent and professional. Great for business and family vacation.

Cons: The front desk staff not good. I was overlooked twice by desk staff as I waited to check in. They asked people that just walked in if they could be helped while I stood in line waiting. I mentioned it to the gentleman that helped me but he didn't care.

Pros: The room was comfortable.

Cons: Parking was a nightmare. The valet staff ignore you if you want to self park and finding parking is extremely difficult. Although newer, the room was not that clean. The hotel is not near many places to eat.

Pros: Location and grounds.

Cons: We were overcharged at the hotel. It was our understanding that the hotel would only charge us a 20.00 resort fee per day. We were charged 92.00 and will be disputing it with our credit card company.

Pros: Nice hotel and location

Cons: Rude staff

Pros: Close to my conference

Cons: Walking to an outside building and encountering a rundown hallway and room.

Pros: Comfortable beds, large rooms, good breakfast (room service), Starbucks coffee pods in the room, very friendly and accommodating staff.

Cons: Parking layout, room service got the room number wrong, would be nice if the provide additional free water bottles for the room.

Pros: Room was spacious and clean, shower was great, location was great.

Cons: I was woken up by housekeeping in the morning on the day I checked out- I would have liked to sleep in! And I don't like the hidden "resort fee".

Pros: Very kid-friendly and the proximity to Legoland was nice. The staff were generally pretty helpful. The gym had a good selection of equipment.

Cons: For the price, the room that we had was sub-par. The wallpaper in the bathroom was peeling and the shower was pretty run-down. Although some of the gym equipment had televisions built in, there was limited volume despite the supplying of headphones. Couldn't really hear anything while running on the treadmill.

Cons: I was robbed here- they broke into my car in the middle of the night and took almost everything. I had driven cross country So I brought most of my clothes and shoes and everything I use on an everyday basis. The reasoning is it is in its own little location sorta isolated and dark and they don’t have one security camera. What they do have, I realized after the robbery, is a sign saying don’t leave valuables in your car- which tells me this is something that happens here regularly, probably the same people over and over again cuz it’s an easy spot. One security camera where my car was parked and that wouldn’t have happened.

Pros: Not good

Cons: not enough choice and available items weren't good

Cons: The ice machine did not work for all 4 days I was there.

Pros: The housekeeping staff is great! The housekeeping are very sweet.

Cons: I reserved a room for 2 nights. I came 15 minutes before check-in which was 3:45pm and she couldn't check me in 15 minutes early. I had to wait until 4pm. After traveling a long distance with my kids we were tired. All I asked was to be check-in 15 minutes before 4pm I was not asking for much. The whole time I was there the jacuzzi was not working but on the upside the pool is heated and was working.

Pros: Nothing

Cons: There was no housekeeping. One has to beg for clean towels, soap, toilet paper, shampoo, etc. Staff is non- responsive to complaints. A person should stay at this property at their own risk. NOT RECOMMENDED!

Pros: Easy access

Cons: No microwave Pull out coach not very comfortable Crowded when coach pull out Hallway needed vacuuming Breakfast should have been included with price. Should have had a discount if didn’t have room cleaned the 4 days we were here.

Pros: Very nice and clean room. Didn't do a lot of interaction with the staff but all were very nice and professional. My location of my room with easy access to an outside door and parking.

Cons: The Healthy Egg Sandwich for breakfast was horrible tasting to me. Don't recall if it was really an egg or something else. A larger TV would be nice.

Pros: Clean

Cons: At 2am dog was barking for good 20 minutes. Staff couldn't fix the issue. Different day music was blasting had to call staff twice . Dryer in the laundry room is a waste of money.

Pros: Free parking and check out at noon

Cons: Rooms are outdated & dingy. The bed reeked of cologne. The walls & ceilings are thin so you hear everyone walking. Check out is at 12pm But housekeeping goes door to door at 9:45am saying housekeeping (with no cart) or asking what time they are leaving

Pros: Quiet, clean large rooms. Staff was always on top of everything..Area is close to all major highways and attractions.

Cons: No microwave

Pros: The facilities were quite decent overall, the staff was kind, and the breakfast burrito was tasty.

Cons: The beds were hard, the bathrooms were poorly constructed and maintained, and the pool hours were incorrect.

Pros: They were efficient at check-in.

Cons: It wasn¿t very clean, the toilet was broken and had to be fixed, and the front desk staff wasn¿t very friendly.

Pros: I'm here on business.Quiet, serene location. Staff is polite and professional. Having stayedvatnother hotels during pandemic not all are alike. I'd recommend this hotel to families and business professionals.

Cons: I'd like maid service more than once every two weeks. Those of us who extend our stay need trash removed.

Pros: Staff, rooms and location.

Cons: Nope.

Pros: Proximity

Pros: Clean and polite

Pros: Clean property & rooms

Pros: Close to Hwy

Cons: No Fridge, that was taken care by the staff

Cons: The room that I was in (123) was very outdated and small.if you wanted to microwave something, you had to go to the front desk and use the microwave located in the snack shop. Place is in a nice area. Need to update rooms

Pros: Clean, easy access

Cons: There are NO facilities here, due to Covid everything still closed. Pool spa, food etc. Save money and stay in a more basic hotel.

Pros: It was clean, the staff was extremely friendly and accommodating, and it is only 15 minutes from the beach!

Pros: Location

Cons: Quality of the room was not up to expectations

Pros: Beat

Cons: Beat

Pros: Clean room, amenities as advertised, front desk Staff very professional and welcoming.

Cons: Not a lot of restaurants variety/choices in the immediate vicinity

Pros: The beds were comfortable.

Cons: The sheets had a stain on them. Our room was located at complete opposite side of everything.The size of the hotel with one entrance made it difficult for loading, unloading luggage, walking the dog and getting ice.

Pros: Nothing

Cons: I was disappointed overall with the smell the rooms. I even had to kill a blackwidow in my room

Pros: Room was a nice clean bed. Room was spacious

Cons: No working pool or spa. Far from beaches or freeways. Room a bit dated. Shower was yellow and had some mold.

Pros: Almost all of the front desk employees are very friendly and always eager to help. The rooms are USUALLY always clean and in an alright condition.

Cons: Rates for this hotel are way too expensive. Rooms are NOT updated & nothing special about them. Am a loyal customer here; stay here all the time but try to always find the best deal online. During my 4/14/20 - 4/15/20 stay, the TV did not work! Uh bummer

Pros: Staff was friendly, very professional and the location was fine.

Cons: Did not like the fact that I was assigned a room with a very poor restroom that floods everywhere when using the shower.

Cons: Bed bugs bit us multiple nights. Management was cold and did not help or care. I would recommend removal of this hotel from your site!

Pros: Miguel at the front was extremely helpful & kind. As were the Starbucks/bar employees

Cons: When we first checked in after a Long flight at 11pm, we were given a room which was already occupied. After going down to the front desk, found out there was someone with a similar name and we all for the same room. There were two of us traveling for work who has just met on the car drive from the airport to the hotel, and the only option they had was a king bed. The next night, we hauled our belongings to a separate room with two queen beds. The morning after, the a/c went out right after we showered making the room extremely hot and muggy. After our two back to back experiences, we were never called by a manager or anyone in charge. We had to call them bc apparently they are only in 9-5. The manager apologized and said they would comp one of the nights for us. Fast forward to 315am, 4 days later, we go to check out and we were still charged for four nights! After about 30 minutes, putting us in panick mode bc we had flights to catch, we were hesitantly given the night. All this and not to mention, it is EXTREMELY outdated. I personally will not be returning.

Cons: We had a problem with the heater. it was 76 degrees wen we got to the room late that night and went right to bed. we woke at 3 am still at 76 degree. turned it down more. when we woke at 8 still at 76 degrees and went to desk to tell them. Said they

Pros: Free parking

Cons: The room smelled like mildew. I was given a conference suite. The room did not have blinds so it felt a little weird and unsafe. Additionally, the soap didn't smell good. Also, coffee was offered in the room, but I wish tea was provided instea

Cons: Bugs

Cons: Seedy, smelly, odd location. Disappointing all around

Pros: Staff

Cons: Older hotel and it shows. It was clean but not really what I would expect from Marriott. Looks like a 60's throwback.

Pros: Hotel was clean and well-decorated. Also liked the multiple entrances...made parking and loading baggage easy.

Cons: The hotel was understaffed, which meant long waits for food, room service, etc. Also, the walls were thin...we could hear showers, conversations, and walking in other rooms.

Pros: Nothing

Cons: Over charge me for two nights when my flight was delayed

Pros: Staff and accodations were fine. Wish they had room service.

Cons: No room service. Location was far from our daily destination.

Cons: Very outdated rooms. Bathrooms wasn’t the cleanest.

Pros: Location

Cons: When I arrived they didn’t give me a double room. And we were FOUR

Pros: I had nothing but problems at this hotel

Cons: i had to move three times due to very loud rooms even though I requested quiet locations. I was first put next to a loud ice machine, then a party, and finally, an exit door that opened and closed all night long as people stomped up and down the stairs.

Pros: Closer to Legoland.

Cons: Not enough creamer in the room. Room service was knocking at the door around 8:30 AM on the day we planned to leave. The AC was so noisy that we had to turn it off. Oh the most ridiculous thing is that I was charged again after my deposit got refunded.

Pros: The proximity to Legoland was awesome!

Cons: The hotel seemed dirty. There was a ball of hair on the carpet in the room, fake eye lashes on the floor by the pool.

Pros: Not located near or beside a freeway. Near shopping & dining

Cons: You mean other then: a big treat in the carpet & the bathroom wall paper pealing? THIN WALLS! BUT THE MOST MISERABLE THING WAS their water pipes broken water for several hrs. saw cutting floor all night(really) kept setting fire alarm off. No warning

Pros: The location is great near Lego land, shopping centers and food. Lots of entertainment for the family. The hotel is marginal.

Cons: The hotel is run down, the pool is in poor condition, it does not look like the pictures.

Pros: 10 minutes drive to LEGOLAND, restaurant, & shopping. 15 minutes to drive to the Carlsbad CA Beach and Village.

Cons: House keeping did not clean our room and front desk female staff were not friendly and not helpful.

Pros: The price. The room was clean and orderly.

Cons: The bathroom drain didn't work very well. The bathroom needs updated. There was no TV guide available for the channels.

Pros: Typical Courtyard quality

Cons: No running water on first day of stay due to maintenance - was not informed

Pros: Good location,

Cons: Loud group across the hall

Pros: The hotel property was nice, clean and the staff was friendly and hardworking.

Cons: There was a water leak in the bathroom that caused issues and led to a sleepless night dealing with the leak. I contacted the manager about this issue but as of yet haven't heard back .

Pros: Excellent staff, loved the bistro, beautiful room

Pros: Manager seemed friendly. Cleanliness was okay.

Cons: Rooms small, modestly furnished. Despite the balconies shown in pictures of this hotel, I was not able to get a balcony room. Fitness center is modest, only one weight bench. TV in fitness center was broken. No continental breakfast included! Instead you must buy breakfast at the hotel's very lousy restaurant. It took almost 30 minutes for the cook to prepare my simple eggs, the price was way too high for the area, and the food quality was low. Verdict: expensive AND shitty.

Cons: I prepaid online, then saw an additional $4.95 charge to my credit card directly from the hotel. I still don't know what that was for

Pros: Quiet, clean and comfortable. The highway is far enough to avoid traffic noise. Nice decor everywhere. Definitely a good business trip hotel.

Cons: After exiting the 5 fwy, my gps took me east several miles. I was somewhat surprised and disappointed with how far the hotel was from all beaches. Breakfast was 'meh'.

Pros: The rooms were large and very well kept, more than enough space for a family of 4. Ample parking and amenities like the free wifi, pool, jacuzzi and fitness center were nice to have. The staff were extremely friendly and courteous, and they were very helpful even in the face of my one negative experience with the property.

Cons: The one huge flaw was "The Bistro" restaurant breakfast service in the lobby. Our package included breakfast at a very reasonable price, but apparently most of the people in the hotel concurred, because when I went down for breakfast, there was a line of 20+ people waiting to order, and many many more waiting for their orders. All told, there were probably over 100 people either eating, waiting to eat or waiting to order. Apparently they were short staffed because of a couple people called in sick, and according to the staffer I talked to, the kitchen isn't equipped to handle so many orders. It took almost half an hour just to place my order for my family's breakfast. The staffers there were hustling about, very apologetic about the huge delays, but many people were extremely frustrated. It took over 1.5 hours to get our order, *not* including the .5 hour ordering. This is a huge failing of either the training or infrastructure. If the staff either can't handle the order, or aren't trained to handle it, Marriott needs to improve the infrastructure, improve their training, better staff the restaurant or change the menu so that the staff can manage what is being offered.

Pros: Location, lobby

Cons: Heating and A/C in room units cycled on and off louder than a locomotive.