Book Thrifty car hires at Detroit Metropolitan Wayne County Airport

Reviews

Recent reviews

Traveller rating

Wonderful

3

Very Good

3

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

7

2.0

I have been been double charged by you and car rental place and I am highly upset. Furthermore your customer service is impossible to deal with!!!! I can not get any help.Reviewed 23 Apr 2024

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10.0

The lady at the Detroit airport pickup office was incredible! She was kind, efficient, and extremely helpful. There was an issue with the first vehicle I picked up. The car smelled like someone had been smoking in the vehicle. That was not acceptable for a week rental. When I went back to the counter and pointed out this problem the person helping me was apologetic and immediately arranged for another vehicle. I would hire this person to work in my office.Reviewed 1 Jan 2024

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8.0

the line for pickup was really long, with only one employee to handle itReviewed 29 Nov 2023

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2.0

Pros:Due to Covid, we had to cancel our trip, and this our reservation. Delta refunded all of our money back. Thrifty did not, and blamed it on Kayak. I will now use neither.Cons:Due to Covid, we had to cancel our trip, and this our reservation. Delta refunded all of our money back. Thrifty did not, and blamed it on Kayak. I will now use neither.Reviewed 30 Dec 2020

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10.0

Pros:Tricia was top-notch, extremely helpful to me when I was picking up the car and dropping it off. I wish more rental car companies had people like her to help folks like me!Reviewed 16 Feb 2020

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7.2

Pros:2019 Camry was a great car.Cons:$13/day to add a spouse as a driver is ridiculous. Every other car rental company that I’ve used does this for free. Will not be using Thrifty in the future on this basis.Reviewed 29 Dec 2019

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3.6

Cons:Vehicle smelled like smoke. Vehicle not ready when arrived. Rude drop off.Reviewed 26 Dec 2019

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7.2

Pros:The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.Cons:The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!Reviewed 10 Dec 2019

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7.2

Pros:The van ran good. We needed to keep it longer, it was very easy to call the 800 # and extent the time.Cons:The pick up & drop off process needs improvement. The people behind the desk seem indifferent and lazy. We had to write down the damage on the vehicle, which was dirty and hard to tell. Upon return, there was no one outside to accept the vehicle. When I went inside, I was asked to return the key to the vehicle & get the mileage. No one looked at the carReviewed 6 Dec 2019

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5.2

Pros:Staff was friendlyCons:The shuttle took 15min to come, it was nowhere in sight, while Avis and Hertz etc has 3 come by one after the other, barely picked me up right before 1am, it’s when they close, so i almost didn’t get my car. Stood in the cold for awhile. It wasn’t that unbearable but the fact that i saw everyone else’s shuttle come 3 times and my company closed at 1am and it was 12:52 when they picked me up. I would rather not use Thrifty’s again if i has a choice.Reviewed 21 Nov 2019

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7.2

Cons:Car was not ready when we arrivedReviewed 20 Nov 2019

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7.2

Pros:Nice carCons:Pick-up was hectic and I think I was charged more than I was quotedReviewed 15 Nov 2019

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More

• How much does it cost to hire a car from Thrifty at Detroit Metropolitan Wayne County Airport?

  On average a hire car from Thrifty at Detroit Metropolitan Wayne County Airport costs £49 per day.

• What is the most popular hire car from Thrifty at Detroit Metropolitan Wayne County Airport?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked hire car type from Thrifty at Detroit Metropolitan Wayne County Airport.

• Where can I find Thrifty hire cars at Detroit Metropolitan Wayne County Airport?

  289 Lucas Drive is the closest Thrifty hire car location to Detroit Metropolitan Wayne County Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County Airport (DTW)?

  Yes