Book Payless car rentals at Detroit Metropolitan Wayne County Airport

Detroit, MI, United States - Detroit Metropolitan Wayne County
1 Jun — 8 Jun
Same drop-off
Detroit, MI, United States - Detroit Metropolitan Wayne County
Wed 1/6
Noon
Wed 8/6
Noon
Driver's age:

Reviews

Overall rating6.7 GoodBased on 210 reviews
Cleanliness
7.0
Comfort
7.1
Overall
6.5
Pick-up/Drop-off
6.3
Value for money
6.9

Recent reviews

Traveller rating
49
17
27
28
0
Find reviews that mention:
2.0
Cons:Payless did not have its own facility, but said to use Budget/Avis. When I arrived, there was a line for Budget and for Avis but none for Payless. When I asked the staff where I should go, an employee told me he wasn't sure if there was a Payless person around and he would have to check "in a minute." He then proceeded to sit at his computer terminal and ignore me for ten minutes. I had to ask another employee who the "Payless person" was, and finally someone helped me. But then, even though I had prepaid for my reservation, it turned out that they didn't have any cars available and had to contact "dispatch" to get one. I ended up waiting a long time for a car. The car had a dirty windshield and bad wipers and was hard to see out of when it rained.Reviewed 4 Jul 2021
review fromkayak
2.0
Pros:Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!Reviewed 12 Jul 2020
review fromkayak
2.0
Pros:The Budget car rental staff and policy are the worst I have ever dealt with. Especially Kayak. HOW CAN YOU LET A DRIVER RESERVE A VEHICLE THAT YOU MUST BE 25 TO RESERVE AND THEN CANCEL FOR A FEE. WITH NO AGE VERIFICATION. Completely B.SCons:HAVE AGE VERIFICATION BEFORE RESERVING A CAR THAT REQUIRES A CERTAIN AGE TO EVEN PICK UP!!!!!Reviewed 3 Jul 2020
review fromkayak
6.4
Pros:Car was nice, new, and clean.Cons:No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.Reviewed 31 Jan 2020
review fromkayak
3.6
Cons:Car smelled HEAVILY of marijuana and cleaning solution. Extra long wait for shuttle on both ends of the journey.Reviewed 27 Dec 2019
review fromkayak
10.0
Pros:Friendly staff, easy pick up, and drop off.Cons:N/AReviewed 12 Nov 2019
review fromkayak
10.0
Pros:Wonderful staff!Reviewed 26 Aug 2019
review fromkayak
8.0
Pros:Easy drop offCons:Long line due to computer issue.Reviewed 22 Aug 2019
review fromkayak
4.8
Pros:Drop off was easy, I'll give them that. But honestly, that was about it. Skip to "what could have been better for the rest of the story"Cons:Waited nearly an hour to pick the car up. One desk clerk checking in a line of people out the door. Cars weren't ready for customers, had to keep waiting for them to "find" cars from Avis (their parent company) to give to the folks in line in front of me. Car was absolutely filthy on pick up.Reviewed 4 Aug 2019
review fromkayak
8.8
Cons:Only reason you didn’t get Excellent was because I was told one price & then at the counter I was presented a higher price +$125.00 than I was originally quoted when I made the reservation.Reviewed 21 May 2019
review fromkayak
4.4
Pros:Yes the staff was friendly and helpful and the drop off was easy. It took me awhile to locate someone to pick up the car.Cons:The cleanliness and smell in the interior of the car. The price to extend could have been less.Reviewed 16 Apr 2019
review fromkayak
4.4
Pros:Friendly staffCons:Extremely disorganized. Took over 1/2 hr. To get car and get off lot and it wasn’t even busy. Seems like they didn’t have enough cars. Folks behind counter were nice but a tad unprofessional in their banter between each other’s. Done with PaylessReviewed 2 Mar 2019
review fromkayak

Payless car rentals near Detroit Metropolitan Wayne County Airport

Building 287 Lucas Drive, Payless car hires

Address

Building 287 Lucas Drive

Hours

Tuesday07:00 - 23:00
Friday07:00 - 23:00
Monday07:00 - 23:00
Sunday07:00 - 23:00
Wednesday07:00 - 23:00
Saturday07:00 - 23:00
Thursday07:00 - 23:00

Phone

+1 734 941 0719

Top tips for renting a car from Payless at Detroit Metropolitan Wayne County Airport

  • Economy hire cars from Payless at Detroit Metropolitan Wayne County Airport are around 10% cheaper than other car types, on average

FAQs about renting a car from Payless at Detroit Metropolitan Wayne County Airport