Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Detroit Car Hire

Pick-up
12:00
Drop-off
12:00
Compare vs. KAYAK all | none

Detroit car hire reviews and directory

Dollar
dollar
Car hire reviews:
Good (6.3, 31 reviews)
Car hire locations in Detroit:
1 location
Dollar
Locations in Detroit
334 Lucas Dr
  • 6.2
  • 6.8
  • 6.5
  • 6.1
  • 5.9
Recent reviews
5.6 OK
29 Mar 2016
Cons: it had a flat tire when I picked it up. That was not OK.
6.0 OK
10 Oct 2015
Pros: Shuttle to airport
Cons: The associate trying to sell all of the add pns
2.0 Poor
13 Oct 2015
Go to Alamo instead.
Cons: Go to Alamo instead. Dollar tricks you into saying yes to insurance that is not mandatory. For me, that resulted in a rental cost that was nearly three times what appeared in the online reservation. Then they hold an additional $200 on your credit card. So, had I been stupid enough to carry out the transaction, the $103 charge I was expecting became a $500 hold on my card. I said no thanks and went to Alamo, where they don't hold the additional charge and they don't try to trick you into insurance that heavily inflates the rental cost. The charge they submitted at the time of the reservation was the real, actual final charge. They're also really nice and they give you bottled water (Alamo, NOT Dollar).
6.4 Good
20 Oct 2015
Everything good except the false price
Cons: Kayak said the price would be about $79, and it ended up as about $89. Kayak said it would be $20 per day, and Dollar charged $25. I'm not if this is Kayak's or Dollar's fault, but either way, that sucks.
10.0 Excellent
2 Nov 2015
A+ experience
Pros: Great customer service low price!
Cons: Nothing
10.0 Excellent
6 Nov 2015
Easy check in
Pros: Easy check in and check out. Everything was nice.
2.0 Poor
27 Nov 2015
Disappointed!!!
Pros: Nothing
Cons: I wasn't able to rent a car from Dollar,because of their new policies against using debit/credit cards. Additionally, Dollar wanted to charge a $350 deposit for a $78 rental. I was forced to find another company to rent from at 1 am. Very disappointed!!!
2.0 Poor
30 Nov 2015
Worst rental experience ever
Pros: Nothing was likeable.
Cons: The Dollar shuttle never showed up at the Detroit airport, and it was really cold outside, so a shuttle driver from a rival company offered to drop us off as it was on his route. When we got to the Dollar/Thrifty rental place, there was one agent working the counter----at 6 PM the Tuesday before Thanksgiving. The line was huge, and people at the front of the line told me they had been waiting for over two hours. When customers got upset the Dollar representative screamed and threatened to cancel their reservations. People repeatedly asked to speak to a manager and they refused to locate one. I used my smartphone and booked a car with a rival company for $300 more and walked over to their building and only waited five minutes in line. I must have seen 10-15 other families/individuals do the same thing once they saw the abysmal situation at Dollar. I will never book a car with Dollar again.
2.0 Poor
30 Nov 2015
Unusable
Cons: Dollar does not accept debit cards for rentals. This "new" policy is only available via handmade sign sitting on rental desk.
4.8 OK
26 Jan 2016
Cons: Final price was way too high. A lot of hidden costs brought it up to more than double what kayak said it would
Thrifty
thrifty
Car hire reviews:
Good (6.4, 4 reviews)
Car hire locations in Detroit:
1 location
Thrifty
Locations in Detroit
Detroit Ap
  • 6.5
  • 6.5
  • 6.5
  • 6.0
  • 6.5
Recent reviews
2.0 Poor
21 Oct 2015
They refused to rent to me, because I had a debit
Cons: I was stranded in a place where I knew no one.
10.0 Excellent
26 Oct 2015
Good Rental
Pros: The rental went very well. Car was clean and well maintained. Staff was very helpful.
8.4 Excellent
30 Nov 2015
Super friendly service
Pros: Everyone on the Thrifty staff was incredibly helpful and friendly! The bus drivers, the people at the counter and the workers in the lot and exit booth all made a pleasurable experience out of my arrival in the middle of a snowstorm.
5.2 OK
26 Jan 2016
Cons: The upsell on the "classification" of what I rented vs what they rented me
Avis
avis
Car hire reviews:
Excellent (8.4, 3 reviews)
Car hire locations in Detroit:
1 location
Avis
Locations in Detroit
295 Lucas Drive
+1 734 942 3450
  • 9.3
  • 8.7
  • 8.7
  • 8.7
  • 6.7
Recent reviews
10.0 Excellent
21 Dec 2015
Great
Pros: Simple, easy, fast
Cons: Look up the address of the drop off ahead of time - slightly confusing to find.
8.8 Excellent
1 Apr 2016
Easy
Pros: Staff at Detroit airport was fantastic. The team went out of their way to get me the right vehicle with features I wanted.
Cons: Pickup was my best car pick up experience possibly ever. Great team.
6.4 Good
28 Jun 2016
Cons: my biggest complaint is being totally ripped off for having gas put in. there were no gas stations locally and was pressed for time to make flight. I had to pay more than the cost of renting the car fro two days just to have gas put in it. my rental fees were $97.15 and i was charged an additional $127.42 because didn't fill it with gas. The car was a Chevy Impala.
Budget
budget
Car hire reviews:
Good (6.4, 3 reviews)
Car hire locations in Detroit:
1 location
Budget
Locations in Detroit
Building 287 Lucas Drive
+1 734 941 3632
  • 6.7
  • 6.7
  • 8.0
  • 3.3
  • 7.3
Recent reviews
6.0 OK
4 Jul 2016
Cons: 45 minute wait at the counter. 20 minute wait for shuttle after drop off.
5.2 OK
11 Jul 2016
Cons: Watied over 30 min at pickup
8.0 Good
12 Jul 2016
Lowest price
Pros: We reserved a van, and got one
Cons: Very long wait to check in. Very busy
National
national
Car hire reviews:
Mediocre (3.2, 2 reviews)
Car hire locations in Detroit:
1 location
National
Locations in Detroit
338 Lucas Dr
+1 888 826 6890
  • 2.0
  • 6.0
  • 3.0
  • 2.0
  • 3.0
Recent reviews
4.4 OK
16 Jul 2016
Pickup was terrible. Drop off was easy
Pros: The car was great and drop off was quick and easy.
Cons: The pickup was terrible. Attendant in the lot just stared right through me as I asked a question 3 times and then yelled into his radio. Eventually I gave up and figured it out myself. He never acknowledged that I was even standing there. Then i walked all the way across the lot to the building and the clerk inside asked a bunch of questions about insurance even though I purchased it when I booked the car. I didn't know it was third party but he acted like it was no good. Then told me to go out by the fence to get a truck. The only vehicles by the fence were needing maintenance. Someone drove by and told me to go back in and have him call for one. So I did. Waited 15 more minutes and the lady from Alamo came to ask if I was waiting for a truck and that it had been parked on the other side.
2.0 Poor
17 Aug 2016
Cons: Your website had a picture of a convertible which is what we wanted. Of course there were none but the people from National said that this is a trick by Kyak to deceive their customers. We were really wanting that car and got screwed. Thanks for the LIE
Payless
payless
Car hire reviews:
OK (5.4, 2 reviews)
Car hire locations in Detroit:
1 location
Payless
Locations in Detroit
Building 287 Lucas Drive
+1 734 941 0719
  • 5.0
  • 7.0
  • 6.0
  • 3.0
  • 6.0
Recent reviews
6.4 Good
11 Oct 2015
Customer service
Pros: Signage was poor and BOTH picking up the car and dropping it off was confusing and irritating. Understaffed office led to long waits.
4.4 OK
13 Jul 2016
Liars
Cons: $30+ surcharge, will ask for a refund on the extra charges
Alamo
alamo
Car hire reviews:
Good (7.2, 1 reviews)
Car hire locations in Detroit:
1 location
Alamo
Locations in Detroit
338 Lucas Dr
+1 888 826 6893
  • 8.0
  • 8.0
  • 8.0
  • 6.0
  • 6.0
Recent reviews
7.2 Good
2 Aug 2016
Pros: The car was clean and nice.
Cons: The lines were long. Adding spouse as driver would have required additional $10/day, so made this unaffordable for the long rental period. The electronic process didn't work, so we ended up in the in-person line anyway.
Enterprise
enterprise
Car hire locations in Detroit:
5 locations
Enterprise
Locations in Detroit
1034 Randolph St
+1 313 964 5205
17677 Mack Ave
+1 313 885 7815
330 Lucas Dr
+1 734 229 3100
6357 E Jefferson Ave
+1 313 393 2344
7600 Second Avenue
+1 313 871 0470
Hertz
hertz
Car hire locations in Detroit:
3 locations
Hertz
Locations in Detroit
1949 E Jefferson Ave
289b Lucas Drive
400 Renaissance Dr
+1 313 259 1543
Sixt
sixtrentacar
Car hire locations in Detroit:
1 location
Sixt
Locations in Detroit
29111 Wick Rd
+1-734-4033355
Sunnycars
sunnycars
Car hire locations in Detroit:
2 locations
Sunnycars
Locations in Detroit
2068 E Street
Bldg. 338, Lucas Drive
46 travellers who hired a car in Detroit gave the car agency they used an average rating of 6.3

Car hire locations in Detroit

Detroit
Close
Would you like to save as your currency permanently or for this visit only?
Close