Book Hertz car rentals at Detroit Metropolitan Wayne County Airport

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Traveller rating

Excellent

19

Good

6

Okay

3

Mediocre

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car was cleancustomer service

pick up the cargreat experience

car availablewrong location

rented a carcredit card

pick up and droplocation was closed

friendly staff

7.2

Great car, some staff not-so-greatPros:Car was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.Cons:Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.Reviewed 23 Jun 2017

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10.0

Great CarPros:I was expecting a Corolla and was disappointed when it wasn't available. The rental agent thought I might like a Chevy Cruise and she was right! It was very comfortable and performed well around town and on the highways.Reviewed 11 May 2017

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10.0

Pros:I appreciated the quick service once I arrived. In addition, the car was in excellent condition.Cons:Nothing - it was a great experience.Reviewed 4 Apr 2017

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10.0

ExcellentPros:I was able to choose a Camry which I love. Pick up and drop off were super fast.Cons:The car was not clean; especially the windows so I had to wash it myself.Reviewed 29 Mar 2017

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10.0

Pros:low low costCons:line at the counter/not enough registers openReviewed 28 Mar 2017

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10.0

Great car - Great prcie - Great service!Pros:The car was excellent and the price was even better!Reviewed 27 Mar 2017

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6.4

Pros:very clean car, nice carCons:When I picked up the car person was rudeReviewed 24 Mar 2017

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6.4

Cons:Check engine light was on and car ran like horrible. Transmission sounded like it was about to explode but I didn't have time to drive back to Hertz to get a different vehicle.Reviewed 18 Mar 2017

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2.0

Pros:NothingCons:Everything the experience is awful and awful customer serviceReviewed 14 Mar 2017

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8.8

Pros:Quick pick up and drop off.Cons:Car wasn't great for the travel needed.Reviewed 8 Mar 2017

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5.6

Pros:Pick up/drop off was relatively easyCons:Didn't get the car we reserved, or a similar car. Got a smaller one, which was NOT appreciated. We ordered and paid for the larger car for more than one reason. No one responded when we tried to call in with the complaint.Reviewed 5 Mar 2017

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8.0

Pros:Ease on pick up and returnReviewed 27 Feb 2017

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• How much does it cost to hire a car from Hertz at Detroit Metropolitan Wayne County Airport?

  On average a hire car from Hertz at Detroit Metropolitan Wayne County Airport costs £75 per day.

• What is the most popular hire car from Hertz at Detroit Metropolitan Wayne County Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked hire car type from Hertz at Detroit Metropolitan Wayne County Airport.

• Where can I find Hertz hire cars at Detroit Metropolitan Wayne County Airport?

  289b Lucas Drive is the closest Hertz hire car location to Detroit Metropolitan Wayne County Airport. The telephone number for this location is +1 734 941 4747.

• Does Hertz offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County Airport (DTW)?

  Yes