Book Thrifty hire cars in Philadelphia

Reviews for Thrifty in Philadelphia

Recent reviews

Traveller rating

Excellent

50

Good

24

Okay

30

Mediocre

35

Poor

16

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car was cleancustomer service

get the carper day

car availablecar was dirty

friendly staffcredit card

great pricepick up and drop

car smelled

2.0

They didn’t have our vehicle so we had to PAY for an upgrade to fit our family. The lady we dealt with was rude as heck. The upgrade we paid for was dirty with food and mold in the cup holders. NEVER AGAIN!Reviewed 10 Jul 2022

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10.0

All the extra fees are really what annoys me. The original quote online is nowhere near the final cost. There needs to be more accurate quotes.Reviewed 25 May 2022

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8.0

The person never gave me a walkthrough of the vehicle at pick up, she talked too fast and was hard to understand. The vehicle had many minor dings and scrapes I needed to file with kayak to cover myself incase they blamed me for themReviewed 20 Dec 2021

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2.0

The dropoff system is terrible. Why is there not an immediate confirmation of the return? My return was to a parking garage, not an airport office. But why is the system not good in this location? It's days later, and I'm still trying to get the rental closed.Reviewed 16 Nov 2021

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4.0

I got a violation ticket because of an expired registration.Reviewed 14 Nov 2021

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10.0

We were in and out quickly. The car they gave us was a great car and return was very simple and easy and the shuttle was right there waiting for us. Everyone was cordial and nice. Will definitely look into using again.Reviewed 26 Oct 2021

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2.0

The pick up took over an hour of waiting. This company needs to invest in technology that will speed up the check in process.Reviewed 25 Oct 2021

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1.9

2hrs to pick up and they were closed dropping having customers leave the cars outside the gateReviewed 18 Oct 2021

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1.9

The problem wasn't with the pickup in Philadelphia, which was fine, but with drop-off in Washington DC. No employee showed up for work in the morning when I was supposed to drop the car off (this is the 7th St NW location). After waiting more than an hour and a half someone finally showed up, but said the office was closed despite Thrifty continuing to book reservations from and to this location. She reluctantly took the car, but this is incredibly poor service.Reviewed 8 Sep 2021

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5.9

The quote I signed up for was incredible. After getting a second charge, I called Thrifty. Supposedly, they are trying to say there was $98 in taxes, just kept saying $55 was our taxes, but couldn't tell me what that meant, and when I requested an email copy of the bill, never sent it. Phuk Thrifty. On a positive note, the front desk guy for Thrifty in Philly was AWESOME. So, just be aware my issue was with undisclosed "taxes" that I have no idea what was even for. (They explained the logical $31 for sales tax).Reviewed 31 Aug 2021

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10.0

Pricing through the roof on rentals - why?Reviewed 29 Aug 2021

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1.9

The women I delt with picking up the car was incredibly rude. She had MSNBC playing in the background and when I couldn't hear her speak and asked her to turn it down, she was very nasty afterwards and gave me so much attitude, while I was nothing but polite and professional. The car was gross as hell. Definitely wasn't washed on the inside as there was sweat stains everywhere, trash and personal effects In the car. Told the man at the gate about some bumps, like I was instructed too, but he didn't seem to write any of the information down. Trip went off without a hitch after that(was about a 6-7 hour drive through a tropical storm). But when trying to return the car I had issues. First of all I called the number provided to me in the email and was given incorrect information. I told him my drop of location, he kept insisting that it was the Boston airport even though I told him otherwise three times. He said an after hour drop off there would be ok then when completing the call said "Thank you for calling hertz". So since I couldn't trust him to even know what company he worked for, I called a different number and spoke to someone who knew what they were talking about. They said if I wanted to switch my drop off location it would cost me $70!? This would have been a location less then 5 miles away. So I said no and she them informed me the location I have is set up for after hours returns. The return location was in a parking garage with extremely tight walls and when I get there. All of the designated thrifty spots are full 😡 I was very frustrated again. I had to call them up and ask if it was ok to leave in an empty spot on the same floor, which they said was fine. The stress of that and the fact that they still have a pending charge on my credit card for double the agreed rental price a week after I returned the car is making me worry they will try to charge me for some bs after the fact. If at all possible I would avoid the car rental agency like the plague and go with more established ones.Reviewed 29 Aug 2021

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• How much does it cost to hire a car from Thrifty in Philadelphia?

  On average a car hire from Thrifty in Philadelphia costs £54 per day.

• What is the most popular car hire from Thrifty in Philadelphia?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Thrifty in Philadelphia.

• How many car hire locations does Thrifty have in Philadelphia?

  Thrifty has 2 car hire locations in Philadelphia. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes