Book Avis hire cars in Philadelphia

Reviews for Avis in Philadelphia

Recent reviews

Traveller rating

Excellent

23

Good

9

Okay

13

Mediocre

15

Poor

0

Find reviews that mention:

car was cleangreat experience

get the carnext day

car availablecustomer service

drop off locationcar was dirty

pick up and dropcredit card

friendly staffcar smelled

4.0

Cons:The toll policyReviewed 25 Apr 2017

review from

10.0

Pros:The agent I met with when picking up the car was helpful, friendly and knowledgeable. She was very nice! Kudos!Reviewed 16 Dec 2020

review from

2.0

I was unfairly charged for gasCons:I was asked to return the vehicle with 3/4 of a tank and did so but was still charged 40 dollars for the missing fuel. Nobody was available to helpReviewed 29 Mar 2018

review from

9.2

Pros:Avis personnel excellentReviewed 24 Jan 2016

review from

6.0

Cons:Wait time at pick up. Inefficient process.Reviewed 5 Sep 2019

review from

2.8

Pros:Nothing.Cons:Arrived at Avis at the PHL airport and the line was out the door into the parking lot. Avis was running out of cars because they clearly were OVER overbooked. After 30 minutes of waiting in the parking lot, a worker came out to tell anyone who booked a reservation after 12 noon on 6/27 would not get a vehicle and their reservation would not be honored (even if you already pre-paid). Thankfully, I booked my vehicle prior to 12noon. Despite customers leaving after hearing the news, I waited in line for over an hour to get my rental. There were five (5) employees working, only 1 and sometimes 2 of them who actually took care of any customers. I’ll never return to Avis again.Reviewed 29 Jun 2020

review from

4.0

Cons:Check in took forever lost my wizard check in had to stand in line no ac and only one person working and they wanted to sell every customer anything they could again taking foreverReviewed 10 Aug 2020

review from

6.8

Cons:The store opens at 7 and my reservation was for 7 but no one showed up to even open the store until 7:05. They didn't go over the mileage or check for any damages before I left so the before miles were documented incorrectly. They don’t give you any instructions on what to do upon return.Reviewed 9 Apr 2019

review from

4.0

Pickup confusionPros:The car was as advertised. Clean but high miles.Cons:Kayak booked me a car in Philly. When I got the reservation reminder it was for pickup at the convention center not the airport. When we move the reservation the cost was almost twice what we had booked the original reservation before. It would be great if Kayak could have a more prominent alert when renting cars not from the airport locations. Avis' checkin process was also very poor. I had to wait in line for over 20 minutes while other customers checked out. No automated kiosk. Eventhough I had prepaid for everything it took almost 5 minutes to check me out once I got in front of a CSR.Reviewed 18 Jul 2016

review from

8.8

Worked out well but I had to go in and have the quoted price honoredPros:Convenience of pick up in Philly's Center City & drop off at airport. Low price! Kia compact was nimble and responsive.Cons:At pick-up they printed the right price on the contract. At drop off, the price they printed on the receipt was more than quadruple the quoted price. I had to go in to the counter and wait in line and it took three agents to fix the problem and honor the original quote. If I had not had the time to wait in line and if the agents hadn't been as competent and dedicated, I would have been very, very upset with the quadrupling of the price. And keep in mind that my original reservation was for a midsize at the same low price. I agreed to a compact because it was the only one ready and clean at pick up. So I would have paid more for less. I suspect the software used in the machines that print your receipt on the return lot is not in sync with the software that manages the agreements with kayak. Also interesting that my final receipt was from Budget, although the reservation and office were Avis.Reviewed 14 May 2018

review from

10.0

Pros:Staff was very helpful and friendly. Easy process.Reviewed 29 Apr 2019

review from

5.2

Pros:No issues returningCons:Had to wait with 10 people at PHL airport for shuttle van to rental car center. Shuttle driver was noticeably rude. The waited another 30 min for car at rental center after completing paperwork. Manager seemed to be having a problem with employeesReviewed 1 Dec 2015

review from

More

• 6.7 /10National Hire Cars at Philadelphia
• 4.8 /10Payless Hire Cars at Philadelphia
• 5.5 /10Budget Hire Cars at Philadelphia
• 5.5 /10Hertz Hire Cars at Philadelphia
• 6.1 /10Thrifty Hire Cars at Philadelphia
• 8.1 /10Alamo Hire Cars at Philadelphia
• 4.9 /10Rent-A-Wreck Hire Cars at Philadelphia
• 7.2 /10Enterprise Hire Cars at Philadelphia
• 6.1 /10Sixt Hire Cars at Philadelphia
• 3.3 /10E-Z Rent-A-Car Hire Cars at Philadelphia
• 5.9 /10Dollar Hire Cars at Philadelphia

• How much does it cost to hire a car from Avis in Philadelphia?

  On average a car hire from Avis in Philadelphia costs £38 per day.

• What is the most popular car hire from Avis in Philadelphia?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Avis in Philadelphia.

• How many car hire locations does Avis have in Philadelphia?

  Avis has 8 car hire locations in Philadelphia. Take a look at our Avis hire location map to find the best car hires near you.

• Does Avis have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes