Book Budget hire cars in Philadelphia

Reviews for Budget in Philadelphia

Recent reviews

Traveller rating

Excellent

41

Good

28

Okay

43

Mediocre

51

Poor

0

Find reviews that mention:

get the carcar smelled

car was cleancustomer service

car availablenext day

returned the carcar was dirty

pick up and dropcredit card

friendly staffnever rent

4.0

Pros:The cat was great.Cons:Pickup and drop off. HUGE long line at the pickup and rude staff. How about hiring more people? Perhaps pay people better and get more and better staff? Also too long a wait after drop off to catch the bus to the terminal.Reviewed 1 Jul 2021

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10.0

Pros:Staff, vehicle, serviceReviewed 14 Jun 2021

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10.0

Pros:Pick up and drop off was quick and efficient. Car was clean and met our needs.Cons:A little pricey but the best deal I could find. Computer would not allow the pick up rep to add a driver.Reviewed 31 May 2021

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2.0

Cons:Hourlong wait to pick up the car. Understaffed and slow-moving.Reviewed 30 May 2021

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4.0

Pros:The shuttle bus was the dirtiest vehicle I have ever has the displeasure to ride in. The pick up staff was not very friendly. The young lady that helped me would not look at me or have a pleasant conversation with me regarding my rental. She told me that my contract had been emailed to me, however I never received it. She did not give me a reason to return to Budget in the future. The drop off staff was very friendly and helpful. Especially the gentlemen that checked in my vehicle on my return.Cons:The shuttle bus should be retired from your fleet. The young lady could have looked at me and had a conversation with me regarding my rental. Please note, she did her job but it was not a pleasant experience.Reviewed 24 May 2021

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6.0

Pros:The car was ok.Cons:We waited for 2 hours to pick up a car. We didn’t get our car until 2am, because they were short staffed and Budget was actually closed, so we had to go to Avis to get a car. At drop off we were charged $360 for gas, which has to be an error, and we’ve called 4 times to speak with someone and have been out on hold for over an hour each time, with no resolution. We will NEVER rent from Budget again.Reviewed 4 May 2021

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4.0

Cons:The car was clean but smelled awful. I was in a rush and didn’t have time to go back and change it out. The $200 I paid for the car I should not have to put up with a smelly car.Reviewed 11 Apr 2021

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6.0

Cons:I know I came in later but the toll pass was not explained so I ended up assuming it was working and it was not . The car also smelled of smoke.Reviewed 18 Mar 2021

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2.0

Pros:My flight was delayed and they did not have the car I needed, Did not like anything about the experience will not rent from budget againCons:Pickup bus drove by me twice before I got a ride, only one bus running. Long line at check in not enough staff because my plane was delayed they wanted to charge me double the rate, had to fight to get my rate reserved Car only had 1/3 tank of gas, make sure you document Process took over 2 hrs to get a car, unacceptable After waiting in line for over an hour staff told me I had to call the budget number to change my reservation Will never rent from budget again in phillyReviewed 3 Mar 2021

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6.0

Pros:Drop off was easyCons:No one answers the phone at the PHL Budget Rental Car location. Only one agent at rental location with a long line. Suv recommended for snow performed very poorly in snow.Reviewed 22 Feb 2021

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4.0

Pros:The staff are very bad and unprofessionalReviewed 22 Feb 2021

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2.0

Cons:The car was filthy. Not washed , inside lord ok, no trash or dirty but smells like cigarettes, alot of cigarettes. I went to the dollar store abd bought myself doest air freshener abd window cleaner abd paper towels to clean it myself, after ask we are in a pandemic abd I have to sit in this thing all day. THEN I wanted to extend my rental but it was $57 a day to extend my $42 a day rental..... that's a joke. It should carry the same price. They close 30 minutes after i dopped it off... so instead of making $40 they got nothing. I was told the reason they didn't wash the car was that the Pipes were frozen.... hasn't been that cold. She was the only one there.. She was very polite, seems like they expect too much from her. Very busy. But for$43 ......i was ok with it.Reviewed 11 Jan 2021

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• How much does it cost to hire a car from Budget in Philadelphia?

  On average a car hire from Budget in Philadelphia costs £77 per day.

• What is the most popular car hire from Budget in Philadelphia?

  Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Budget in Philadelphia.

• How many car hire locations does Budget have in Philadelphia?

  Budget has 7 car hire locations in Philadelphia. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes