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Very clean room and cordial staff.
Nice hotel, located in a convenient location. Huge rooms. Good breakfast. Expensive internet connection.
the staff always had been very friendly and helpful, In the lobby there is the pond with the koicarps, which is very beautiful, the rooms are comfortable and the service is efficient, courteous and friendly
spacious, clean and very comfortable room; nice and pleasant hotel setting few and slow elevators; families with kids all over
We appreciated the locaction, nice neighborhood and its easy access to the metro and restaurants. We also enjoyed the convenience of having breakfast basically outside our door, and a good breakfast at that. Enjoyed our stay, Everyone was cordial, especially Mark, The only concern was the air quality in the rooms. When we would return from an outing the rooms seemed to have a dry stall odor to them.
Free Food Too close to that damnable institution.Hated walking through GWU on every trip to the mall.Get rid of those those idiot kids hanging around.From what I saw an education looks far fetched for those imbecils,maybe its all about a good brain washing anyway.
Great hotel in a great location. Staff, breakfast, evening cocktails and rooms were great. Overall quality of hotel was excellent.
The front staff was wonderful! The pillows were too soft. Too far from Metro.
Free continental breakfast, free snacks and drinks in the evening, spacious rooms, friendly staff. We were stuck there in a blizzard and still managed to have a great time! Having a suite allowed us a lot of freedom since we were traveling with a toddler that has an early bedtime. Nothing.
Friendly, helpful staff; great location, spacious room, well appointed and comfy. Overall good pic! Room too hot, useless thermostat, too much light at night. Bring a sleep mask
Comfortable bed. Great location good water pressure in the shower The coffee maker didn't work well- the blower dryer was cracked very small bathroom Complimentary coffee in the lobby would have been a nice touch and a complimentary happy hour would be a nice touch
Great location and accommodation . Personable staff. If I had to find a weakness it would be too very small elevators
the front desk staff was very helpful and courteous. The room was clean and spacious. The bathroom was wonderful.
I loved the room and the cleanliness...the comfort of the bed..overall great... the fact that there was no tub mat in the bathroom. Tub very slippery. as a business traveler my flight was late and when I got to the hotel there was no restaurant or room service.. on my floor there were not even vending machines to purchase soft drinks..
The Churchill was a delightful respite for this harried traveller. The staff was exceptionally helpful and friendly, the decor very pleasing, the room quite comfortable . All in all, my stay - though short- was very pleasant. I have no complaints.
Comfy beds, decent size room in the junior suite. Nice quality towels and linens. Staff was pretty rude when we came back from seeing monuments. Bar tender was very rude when I went to take a call from my sitter and acted as if I was running out on the tab and refused my drink when I returned for no reason. The manager, I assume was very rude when we came in laughing (mind you, it was a bday party and gathering of veterans) In serious need of vending machines or at least bottles of water. The night staff was nice enough to bring up a cup.
Good location. Friendly stuff. Ice machine wasn't working so wasn't iron. Valet parking only. Room was really small.
The hotel is very clean and well maintained. It is an old building with character. There didn't seem to be any dress code for the staff so I couldn't tell for sure who was working there or hanging out. Staff couldn't easily tell me where local restaurants were. I had to find them on my own. The air blowing into the room from the HVAC vent was loud. I would have expected this from a cheap hotel but I paid over $350 per night.
Spacious room located across the street from our conference The heat in the room was stuck on and the thermostat didn't do anything. Had to leave the windows open to be bearable in the room.
Very warm and welcoming front desk staff. Great location. Well appointed rooms and spacious Nothing comes to mind.
Great location. Great customer service.
The friendlyness of all the staff and general up keep of the hotel even with the work in place'
Space in the lobby and common areas
space and design of rooms, beverages in the lobby difficult to locate the entrance upon arrival
Rooms very comfortable and coffee machine in room much appreciated. Bit of a walk to the nearest tube station, however, it may have seemed longer becuase of the stiffling weather.
Very helpful and friendly staff, lovely room, with a nice view of Washington.
I liked the organization of front desk.
Nice environment, convenient to the subway, good living condition
staff and cleanliness
Helpful, friendly staff. I really like that it is a pet friendly hotel.
Everything in the hotel was to an excellent standard At the time of booking, it was not made clear to me that there would be a 14-16% tax charge on top of the booking price - so it came as quite a surprise to me at the end of the stay
Everything, they were very good, since now i will use Hilton always, i really like that hotel need more elevator, i had to walk very long to my room
The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill. The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).
Great location, very trendy, rooftop pool and bar excellent! Parking a little pricey, small but clean (and cute) rooms
Staff attitude was terrible. It took over 25 minutes to check in at one o'clock in the morning. The lobby was dirty and dusty and the construction elevator came to bring me to my room had all sorts of debris . I was woken up to a fire alarm and walked down 8 flights of partially (dangerous) lit stairwell. When I arrived in the lobby it was thankfully declared a false alarm . I checked out of the hotel out of breath unshowered and a disheveled mess.
The hotel was clean and the staff was friendly. Very conveniently located. If you need to be close to Dupont and don't plan on spending much time at the hotel, it's a good choice. The hotel is under major construction. At first, it wasn't even clear how to enter the building. Then we figured out that we needed to enter through the parking garage. The front desk is a small kiosk by the elevators. It's still a decent choice for the price if you're mostly concerned about location.
Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze. The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)
This hotel has just been totally renovated, it is literally steps away from a metro station (key in DC). I stayed here at the last minute recently and will be back.
Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe. Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.
Beautiful and clean We were given a handicapped room and the bathroom facilities made it difficult to shower and relax. We were also told there was no charge on parking when booking and then charged.
The renovation & new decor is pretty much complete! The hotel looks beautiful! The facility is great, comfy, and has a lot to offer. Our stay was okay and went smoothly. The young man who checked us out on Sunday was super friendly and very nice! (wish we would've had him at check in) Check in at 1am was a bit rough and staff was not very friendly. Being giving some information or offer of any help or to answer questions would have been nice. Knowing about the breakfast foods in the AM would have made things a little nicer also.
Nothing Small room and very noisy
Ideal location. Some issues with the AC. It was ok, just not ideal.
It was a beautiful hotel, and the staff was very friendly. There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.
Decent room, nice lobby, comfortable bed slow, to non-existent service in the lobby lounge, room wasnt ready until after 4PM. Rooms are smaller in size, and bathroom is not of the caliber of a 5 star hotel
Very nice hotel. Lobby was well designed and appealing. Room was spacious and welcoming No major dislikes.
Very nice, large, clean rooms. Under construction. Gets noisy well before 8am says it's in Georgetown but really it's east of it. Not a lot walking distance
Great location. Very clean room and bathroom. Great ambiance in the area. The air conditioner in the room would keep automatically changing to the heater setting.
Near perfect stay Everything very pricey, but not out of line with the area.
Overall, a nice hotel and had a good stay. I especially enjoyed the gym, which was the best hotel gym I've ever tried - had a lifting platform, power racks, and dumbbells going up to 120 lbs. My only complaint would be the daily parking fee, nearly $50 a day. Nearby garages seemed to be charging $20-$25 a day.
From the staff to the amenities, enjoyed the room, restaurant and proximity in DC. WiFi in room should be free and food pricey.
Facility was quiet, clean and showed a high level of attention to detail. Concierge was very helpful for dinner recommendations and provided a perfect location that was not readily found via standard web based search. Gym staff was inattentive and actually were playing 2 types of music very loudly at the same time!
Overall hotel was in great condition and price was right. Wireless charge of like $15 is ridiculous in this day and age.
Extremely impressed by staff, facilities, comfort, cleanliness and overall level of quality.
Good location Several smokers on our floor.
location is convenient, near embassies. staff are nice. breakfast is acceptable, coffee and hot water is for the entire day. The price, comparing with others in the region, worth it. first two nights i was distributed to a no-window room, so you can imagine the air and depression. And the last also the third night, i luckily lived in a fifth-floor room, which is much more comfortable. However, kids to the next door did everything except for stop, so you know the sound insulation.
A very cheap hotel. Great for the money.
I loved this little hotel. <$100 a night and right in the middle of embassy row. Easy walk to markets, attractions, coffee, anything. This is an older hotel, which I prefer, and look for when booking. The staff was lovely and accommodating in every way, beds were comfy, hot water was plenty, noon check-out and good coffee with continental breakfast. That's my criteria Parking can be a nightmare, but that's true of all of DC lol. Also, I read reviews of people griping about the breakfast choices...but it IS a "continental" breakfast, not a "full" breakfast...I feel like I should defend this, lol. (I was more than pleased with my multi-grain bagel and OJ)
The room, location and jazz brunch. heating throughout the room-bedroom gets extremely hot and heat does not transfer to the living room area. No thermastat exists in the living area for control of heat.
the location the room facilities very expensive on weekdays.
The staff was freindly, my family enjoyed the restaurants around, felt safe, happy and it was the correct choice for me.
good space in the suite; complimentary shoeshine no lotion in bathroom, and no newspapers delivered to room
Good location, friendly staff, clean rooms ... To sum up a very good hotel.
convenient location, nice neighbourhood, clean and spacious rooms. rather sloppy service at the M Street Bar & Grill
Did not use facilities,,GREAT staff,, upgraded room...BEAUTIFUL None
Rooms were clean and comfortable Prices in the coffee shop downstairs were too high
fully equipped kitchen
Very clean, comfortable, and modern. It is currently under construction in the hotel lobby, but it was never bothersome to us. We could not hear it even from the elevator! Great place to stay
Everything starting from staff, facility and location to restaurants as well as transportation.
was a new, clean, modern hotel in an excellent location - easily accessible by car, public transport and walking distance from many great restaurants and breakfast cafes. The rooms were clean and comfortable. Although we had read the terms and conditions in advance and notified of our requirement for an extra bed for a child, this was not arranged for and required some negotiating with the staff before this was taken care of. We ended up in a room that was spacious, but quite loud as the hotel's air conditioning was right next to our room. Some of the cost information on the Booking.com website did not correspond to reality, e.g. parking or cost for extra bed.
fabulous concierge. Terrific and easy location
A wonderful hotel with really nice rooms. Absolutely close to the metro stop. Very friendly and helpful staff.
Good value for money, close to Georgetown and metro Noisy aircon
The Quite and the comfort and access to shops No, It was very pleasure to stau in Dupont hotel and I will come back
Big beds, room actually turned out to be what was pictured, free internet, door/parking staff and maids all very courteous, no loud or rowdy guests or noise, plenty of space in the room, big tile shower, big flat tv, allowed us to check into room and park super early without question or fee, great location on DuPont circle for walking to destinations, restaurants and people watching. The toilet is basically beside the bed behind a glass door and there is no fan, pick any corner of the room you are in right now then imagine your romantic partner going to the bathroom right in front of you in that corner for a better idea of this mutually embarrassing set up, the shower 'door' is a two foot wide sheet of glass beside the toilet, everything gets soaked when you shower, the a/c is either cold or hot, heat is very musty smelling, we ran a/c entire time to avoid musty heat smell, it never turns off, wi-fi went out first day had to use 3 ft cord for remainder of stay, a small fridge or microwave would have been nice, you can't keep food/drinks cold or reheat leftovers, makes me sick to eat out every meal.
The clean, modern design of the facilities and the room. The room was really hot at night and we couldn't open the windows.
Location A faulty hairdrier
Overall this hotel provides top-notch service and is conveniently located in the beautiful Dupont Circle/Embassy Row area. The rooms are upscale, comfortable and nicely decorated. The bathroom design lacks privacy (frosted glass walls) and the window treatments (plantation shutters) are not room-darkening enough for anyone wishing to sleep in beyond sunrise.
I received a complimentary upgrade which was fabulous.
Love the location, decor, bar and fantastic rooms. N/A
Close walk to several restaurants, generally clean and well-maintained, good for one-night trips Breakfast cost extra, website said the hotel had parking (which would cost extra) but when it seems the parking deck was closed and I had to park on the street, the lights to half my room didn't work because of a circuit issue which should have been discovered before I checked in, no counter space or shelving in the shower
The nicest staff. Great location. The rooms were charming and clean.
It reminds me of France, has the most comfortable beds, and offers a free wine hour every day!
Comfy and cozy room with a spacious shower. The room was clean and the staff was friendly. Parking is an issue as it is scarce and only for two hours. You WILL be ticketed if you park longer. If you are not a DC resident, brush up on your parking rules for the city!
-Free wifi -pet friendly -location -bathrooms -directv -breakfast overpriced -small rooms -mattresses ok
Excellent, helpful, friendly staff. Intimate hotel with old fashion, small room but beautifully updated bath. My wife loved the wall paper. Great location. Parking no problem. The opposite of big and corporate. Very generous with wine hour and condiments at all hours. At first we noticed a few cleaning issues but forgot about them after a few minutes. Cleaning staff sometimes had loud conversations in the hall outside the room.
Overall, a wonderful hotel. Nice thick walls so that noise doesn't travel. The shower was big enough for 2 people. A nice breakfast ($12. pp) which saved us from having to go out. Parking wasn't included and street parking was only for 2 hours until the evening.
I loved the staff - great restaurant suggestions and very knowledgeable about the area. Also off the street outdoor tables and happy hour were a nice touch. The room we were in was a little warn, although it was over 100 degrees Fahrenheit outside!
Hotel stay was wonderful everything is pretty close to the hotel and everyone is very nice.
The staff was warm and helpful. It felt like a bread and breakfast. The location was ideal, close to food etc. Was a bit cold in the room
Super friendly and helpful staff Free wine hour (5-6ish daily) Great location Nice decor and style Most aspects exceeded my expectations
The staff was very friendly and knew our names quickly.
The staff were extreamly helpful and went out of their way to make sure our stay was a very good expericance.
The staff are great and go out of their way to make your stay perfect. Meticulously clean.
- Facilities were great - Hotel rooms comfortable and spacious - Very nice Gym facilities - Front desk staff very welcoming and corporative - Room wasn't ready on time - Staff in lobby area; not so friendly - Corridors were very warm
very friendly staff and clean room with good linen.location is convenient room too small
Impeccable service and great location.
The room was tiny and a dump. It was dusty, I was sick all night. The hotel is in need of a major renovation.
To get to the included internet was very confusing without asking. Al the other options had an extra cost.
Nice early check in. Clean and comfy beds. Expensive. Lack of free wifi is annoying
We arrived in town earlier than expected and we were allowed to check in very early with no trouble.
A satisfying choice-well appointed, good sized rooms. Comfy bed. Good location to Foggy Bottom and Georgetown
staff was very friendly room was very musty smelling hotel seemed a little worn and rundown
Walking distance to Mall and Georgetown Nothing
The location at 21st and M is great. The staff was friendly and helpful. The cookies at check in were delicious! The property seemed to be under some type of renovation. So, from the outside, parts of the hitem seemed to be out of commission. The room was fine. But the hallway was almost exclusively grey and dated.
We had an excelent stay at Marriot.... We enjoyed But...... 5 minutes after we leave the room, my wife left an expensive blouse in the room... I personally hanged out the blouse in the closet...so I went back to pick it up.... sadly I couldn't find it..... the staff came to the room..... But nothing of blouse was there.... that evening in our family meeting my wife didnt know what to wear.... So sad.... No time to shopping that day. So, Next time you leave you room in this Hotel.... you know what to do before close the door ....
good friendly service
Location, staff was friendly, room was spacious and luxurious. Price was good value for the area. Wish I could have checked in before 3pm, but they did try to accommodate me.
The room was extremely spacious and the front desk staff was very accommodating. I also like the general ambience of the hotel. Front desk comped my minibar purchase because of the door issues. I was disappointed by the level of upkeep associated with my room. The entry door was clearly broken. You had to yank hard and really slam the door to get it to shut and stay locked. My housekeeper left my room door wide open after servicing the room one night so I came back to an open door. All of my belongings could have been stolen but luckily everything was there. The AC unit wasn't functioning properly so the room temp was a bit hot. The lighting in the vanity area was burned out. Could have been great but this really took away from the experience. Also no HBO
the location is near where my son lives- walking distance The air conditioning (rm902) seemed un able to bring the temperature of the whole space down. The layout puts much of the room a long distance to the cooling air. The sink in the bathroom leaves little space for the toiletries.
A Kimpton stay is always worth savoring and the Topaz is no exception. Conveniently located on a quiet street just a block away from Du Pont Circle, its plethora of restaurants and Red Line metro stop, couldn't be better positioned. One of Kimplton's older properties in DC, its age is beginning to show but the rooms remain very comfortable with well functioning AC (important in this city) and comfy beds and linens. The people at a Kimpton are always the best, and the Topaz staff don't disappoint with helpful tips and recommendations and a willingness to pursue whatever you need. The tight lobby and now fading décor reflect the early days of Kimpton's rapid expansion in the District. The Topaz is a very intimate, boutique hotel that fits in well with the quiet residential neighborhood. Rooms are surprising spacious and physically comfortable, but well-worn and in need of an overall rehab with an attention to technology and access to electric and USB outlets, particularly around the desk (where you still need to crawl under to plug in your computer!). All said, I'd easily stay here again for its convenient location when the price is right.
Excellent customer service
It was excellent clean and good amenities. They also upgraded to a suite upon arrival which was nice.
Awesome service. 5-star service. Organic restaurant on-site.
Bathroom and toiletries. Bed and linens. Location is nice, but not walkable to tourist destinations.
Very comfortable, room layout was very well put together. I especially liked the half bathroom! I love modern interior design, which this hotel has; however, we have a 21 month baby and the sharp corners on tables and furniture pieces makes it a dangerous environment for a walking toddler
The front desk staff was the most amazing staff I have ever encountered in my travel experience. Hotel employee was friendly, funny, welcoming, and professional all at the same time. This hotel is in a very nice neighborhood that I highly recomm
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The staff was excellent. We were upgraded to a really beautiful room. They were very friendly, helpful, and professional.
This guest did not leave comments about this hotel.