Book Alamo hire cars in El Paso

El Paso, TX, United States
29 Oct — 5 Nov
El Paso, TX, United States
Fri 29/10
Noon
Fri 5/11
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in El Paso

Overall rating9.1 ExcellentBased on 46 reviews
Cleanliness
9.2
Comfort
9.1
Overall
9.1
Pick-up/Drop-off
9.3
Value for money
8.9

Recent reviews

Traveller rating
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Find reviews that mention:
5.6
Not recommendedPros:Picking up from DFW was the best experience I had, honestly the only reason why they get 3 stars & not just 1. Took about 10 min tops & customer service was excellent!Cons:Dropping off in El Paso was easy & efficient but picking up another car 4 days later was a nightmare. Took over 40 min just at the desk (there were 2 people ahead of me). Once we were in the parking lot to pick up the car, there was only one person working outside, but he was too busy on a personal call to help us. When he finally came over to tell us which car we could take, he didn't get off the phone, & just said, you can take that one, & went back into his booth, still on his cell phone, while we waited for him to let us out at the exit, which he walked to a couple minutes later, still on his phone. We were the only ones there! The car didn't have any windshield wiper fluid & the remote didn't work. My card was charged 2 separate amounts that didn't add up to the total on my receipt, it was for almost $30 more, & after being reimbursed for some of the inconveniences, the second amount is still on hold almost 2 weeks later & when I call Alamo, I keep getting different answers as to why, including, we don't show anything on hold, we show the transaction complete & there's nothing they can do except wait a few weeks & see if that amount is still on hold. DONT EVER RENT A CAR from the EL PASO LOCATION!Reviewed 8 Jan 2017
review fromkayak
10.0
Very good experiencePros:The staff in the pickup and return area is very courteous and helpful. The car was exceptionally clean.Cons:Telephone service, needs work. Customer support is obviously farmed out overseas and if the problem isn't in their book they simply keep repeating what's in front of them. In 4 attempts over 3 hours no one at the rental desk in the airport (ELP) ever answered the phone.Reviewed 1 Mar 2017
review fromkayak
7.2
Middle of the road.Pros:For your money alamo has comfortable cars that function. Car was a Chrysler 200 and it drove decent with decent mileage for gas.Cons:The car was very stained. Drivers seat had a sweat stain from the previous drivers backside. There were numerous stains from who knows what all over the headrests seats and doors. The car had 27,000 miles on it and it showed. At least they didn't charge me full price.Reviewed 7 Jun 2016
review fromkayak
10.0
nice n professionalPros:Again loved the customer service can't express that enough. Also loved that as soon as I drove up to parking lot some one was there to take the car. In other places I had to wait over 15mins for someone to show up.Reviewed 29 Jan 2016
review fromkayak
8.8
Good rate but watch for extra chargesPros:Pickup and drop off were seamless.Cons:They charge an extra $10 a day for a secondary driver. I have never had this happen with other car rental companies. We passed on having my wife as an extra driver for our 9 day rental.Reviewed 10 Nov 2015
review fromkayak
10.0
Pros:Good service, quick and easy pick up and drop off.Cons:Cost of rental was higher than preferred but lower than competitors.Reviewed 4 Dec 2016
review fromkayak
10.0
Great carPros:The car, stereo system, seatsReviewed 13 Sep 2016
review fromkayak
10.0
Easy processPros:Very friendly and courtisiuos personal. Really easy and quickly processReviewed 13 Jun 2016
review fromkayak
9.2
El Paso is AwesomePros:Great staff, friendly, helpful and efficient.Reviewed 7 Nov 2015
review fromkayak
6.0
Extra hour? Unfair...Pros:The car was new and perfectCons:I used the car exactly 24 hours but since the drop off city has an hour ahead in the time they charged me $38 additional to my bill. I paid because of my rush to take my flight but I don't think this is correct.Reviewed 29 Dec 2016
review fromkayak
10.0
Everything went perfectly!Pros:Both pick up AND drop off were super fast and everyone was extremely friendly. Keep up the great work!Cons:n/aReviewed 19 Apr 2017
review fromkayak
8.0
Ok, but the insurancePros:I requested insurance through kayak, but when i did the booking the app told me that it was not possible to rent with that insurance. Once in alamo, the insurance was 10$ more expensive...Cons:The insurance was way too expensive.Reviewed 9 Nov 2015
review fromkayak

Where can I find Alamo hire cars in El Paso?

6505 Convair Rd, Alamo car hires

Address

6505 Convair Rd

Hours

Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30

Phone

+1 833 659 1916

Good to know

Most popular location

6505 Convair Rd

Most popular car type

Compact

Top tips for hiring a car from Alamo in El Paso

  • Compact car hires from Alamo in El Paso are around -1% cheaper than other car types, on average

FAQs about hiring a car from Alamo in El Paso

  • Compact (Ford Focus or similar) is the most frequently booked car hire type from Alamo in El Paso.

  • Alamo has 1 car hire location in El Paso. Take a look at our Alamo hire location map to find the best car hires near you.

  • Yes

  • Yes