Reviews for Avis in Houston
- All reviews 100%
22 Dec 2017
Pros: The Avis location that DID have a car was helpful, knowledgeable, and friendly.
Cons: The Avis location where I was supposed to pick up my car claimed to have tried to call me to say no car was available but there was no record on my phone to back it up. I had to go to another location to get a car and the original price was no longer valid. I paid 33% more than expected.
3 Nov 2017
Pros: Great customer service, the car was clean and comfortable
Cons: The registration tag on the license plate was expired
13 Oct 2017
Cons: Car had strong cigarette smell and was not clean, garbage inside, had to spend time cleaning it.
23 Sep 2017
Drop-off -- no one there
Pros: lots of signs telling me where to find the return area.
Cons: No one was in the drop-off lanes to guide me into the line -- no one met me to check me out -- i had to walk across the garage to find one checkin agent, while others (3-4) with their red vests on where sitting in a van in the middle of the garage, relaxing.