Book Thrifty car hires in Houston

Wed 13/12
12:00
Thu 14/12
12:00
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Reviews for Thrifty in Houston

  • All reviews 100%
6.4/10 Good
Based on 128 reviews
  • 6.2
  • 6.0
  • 5.1
  • 5.4

Recent reviews

Most recent
    3.6 Mediocre
    Intermediate
    28 Nov 2017
    Cons: The $59 "confirmed" reservation turned out to be $75 at the Thrifty counter in the terminal -- "take it or leave it "-- and Thrifty blamed United Airlines ("they do this all the time) for "low-balling" the fees. Been renting for decades, this is a first. Fortunately, I kept a paper trail (always do) -- and am turning it over to the Consumer Protection section of the Office of the Attorney General, Commonwealth of Virginia, to see what they think about this "bait and switch" scheme.
    3.6 Mediocre
    Full-size
    8 Nov 2017
    Extra Charges
    Cons: I was very frustrated to be charged $20 for returning the vehicle a day early when I’d still paid the full contracted rate. Why was it necessary to pay an additional $20?
    2.0 Mediocre
    SUV
    7 Nov 2017
    No Cars On the Lot
    Pros: Absolutely nothing!
    Cons: Everything! Pulled up to the Lot and saw no cars. Thought maybe they were in another section as the area was receiving construction. Door opened by a friendly customer representative who proceeded to take my information, check my reservation, tell me everything was a go, but then said we don't have any SUVs which is what was reserved. Lady told me I could wait to see if someone would drop off one but she didn't know how long of a wait it could be. I had somewhere to be so I asked about other available options. Several car options were noted but none sounded familiar so I asked to see the cars. Was walked outside with the representative for her to say o we don't have any cars. No Cars? But I made a reservation! She noted the night before customers requested to extend their reservations. Ummmmm so what am I supposed to do? Well you can wait. No ma'am. How does a car lot have no cars, but taking reservations? I will never use them again! I ended up across the street at Hertz who had exactly what I needed, at a cheaper rate and they had me in and out within a matter of minutes!
    3.6 Mediocre
    Agency’s choice
    5 Nov 2017
    Pros: I liked nothing about the experience with Thrifty and would recommend customers check how they conduct business before you book. Strong arm tactics at the counter when picking up a car. Created enough worry for us that we made calls to our local destinations to find out the truth to this practice of having to buy a toll pass for a fixed rate or face severe fines if there is a violation. Not the kind of thing you want to face when picking up a car at your final destination. Anyhow, locals said "avoid the scam" and we used surface streets avoiding the one single toll I would encounter for the entire week.
    Cons: Attempt by Thrifty to upcharge for a toll pass with threats of the severe fines I would pay if there was a violation. I am willing to pay any tolls that I would incur but I didn't even know if I would need to travel on a toll road. An added $60 even if I don't use the toll road in Houston? That is just not ethically correct. Shame on you Thrifty. This will be the last time I use you for my rental car needs.

Where can I find Thrifty hire cars in Houston?

17330 Palmetto Pines, Thrifty car hire

Address

17330 Palmetto Pines

Phone

+1 877 283 0898
Thrifty