Find reviews that mention:
10.0
Easy pick up and return. VW Tourig was excellent and performed perfectly.Reviewed 3 Aug 2022
review from![kayak]()
2.0
The line to pick up the car took about an hour & a half. The car smelled of cigarettes, had not been washed with bugs on the windshield, had crackers on the floor, dirt & dust on the dashboard and dry mud on the back of the front passenger seat. Clearly the car wasn’t serviced - we would have gone back to the counter but it was still a mob scene. Truly the worst rental car experience ever!Reviewed 29 Jul 2022
review from![kayak]()
6.0
The car had a bad smell so I had to buy an air freshener. Not ideal having passengers or giving the car to valet when there’s a stench like that.Reviewed 15 Jul 2022
review from![kayak]()
4.0
Avis staff was incredibly slow and didn’t seem at all concerned about their customers waiting. The rental desks are a real hike from the airline gates.Reviewed 29 Jun 2022
review from![kayak]()
4.0
The truck clearly had not been cleaned after multiple customers. There were parking passes from several different hotel stays left on the dash, food crumbs all over the back seat, and something disgusting in one of the cup holders. A maintenance light went on the second day I had it. The staff was great, but just know Avis is turning those vehicles over fast, and not doing anything in between customers.Reviewed 27 Apr 2022
review from![kayak]()
2.0
First car they tried to rent me had a huge gash in one of the tires. Second car they gave me got a flat tire the first day I had it, in normal driving conditions. Best part? No spare tire in the car so I had to wait THREE HOURS on the side of a random road for a tow truck to come get it, then had to go to another Avis to get a replacement car. When I got there the people who worked there had no idea I was coming or needed a car. So they gave me a dirty (not cleaned since the previous renter had it) shitty Mazda that got 22 miles to the gallon and had a sticky accelerator. I will never get a car from avis ever again.Reviewed 19 Apr 2022
review from![kayak]()
10.0
The workers at the Portland airport were very nice and helpful with the upgrade needed due to snow.Reviewed 13 Apr 2022
review from![kayak]()
10.0
All good.Reviewed 10 Mar 2022
review from![kayak]()
10.0
Wonderful customer service, even though it was likely the end of their shift!Reviewed 8 Mar 2022
review from![kayak]()
2.0
They were absolutely terrible . The Avis at the airport sent me downtown which I had to pay for just for the store downtown to tell me they did not have the vehicle that the airport did. Then then said they had another vehicle I could use. Then they told me they could not rent to me unless I had a major credit card even though I had made my reset two months prior. I was stuck at the airport with 8 month triplets for four hours until I could rent from somewhere elseReviewed 25 Dec 2021
review from![kayak]()
10.0
Everything was great I have nothing to expound upon. Thank you Avis for a great experience.Reviewed 30 Nov 2021
review from![kayak]()
2.0
Avis rep charged me a price that was completely different from the amount I had booked and told me there was nothing they could do about it since it was already closed out.. Now I have to deal with it at the end of my vacation. Awful just down right shady .Reviewed 8 Nov 2021
review from![kayak]()