Book Hertz hire cars in Portland

Reviews for Hertz in Portland

Recent reviews

Traveller rating

Excellent

77

Good

30

Okay

40

Mediocre

75

Poor

11

Find reviews that mention:

pick up the carwrong location

car was cleangreat experience

car availablecustomer service

rented a carnever rent

friendly staffcar was dirty

location was closedcredit card

pick up and drop

2.0

They didn't provide a GPS, just told me to go and buy one!Reviewed 3 Aug 2022

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2.0

Not sure if this should be directed at Hertz or Kayak---the description was Portland/PDX with a street location. Since I do not know the address of the airport, I assumed the address listed is at the airport. Apparently it was not and there was no car for me at the airport. My trip was ruined and I did not achieve 2 of the three objectives of the pre-relocation over night trip.Reviewed 22 Jul 2022

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2.0

I never got my rental car because Hertz closed at 12pm which was when I was supposed to pick up the car. I would like a refund.Reviewed 19 Jul 2022

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2.0

I booked and paid through Kayak, but Hertz did not have any record of me paying ahead of time so I had to pay again at HertzReviewed 18 Jul 2022

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2.0

One staff member serving a line of 30 people is not acceptableReviewed 18 Jul 2022

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8.0

had to wait for the car about 20 minutes even though we had set the pick up time to be earlier than we would arrive at the counterReviewed 17 Jul 2022

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2.0

I didn’t like anything it was a horrible experience and I was treated like dirt I had a car rented at PDX they gave me the runaround there was no car they wanted to charge me $1800 and they told me my car was downtown Portland except the office was closed I will never ever use Hertz again !!!!!Reviewed 14 Jul 2022

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2.0

When we arrived to pick up our reserved Full Size SUV, the counter person said they gave it away and we were a few minutes early. They scrambled and had to get a mid size from another company. We were moving from Oregon to Ohio and needed the full size. Then when we got home, we realized they charged us an additional $800, but we had already prepaid almost $1,000! After literally hours trying to get someone on the phone, they finally admitted they overcharged, but wouldn't refund until we returned the car in Ohio. We had to leave behind some things that wouldn't fit in the smaller vehicle. That was our hotel money, so we had to sleep in our car in 90 degree heat burning $6/ gallon gas. When returned it and told them in Ohio, they gave us grief about it, but eventually refunded the $800. I am contacting Hertz today to formally complain. Run away from Hertz!Reviewed 14 Jul 2022

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2.0

After I checked in at the registration desk I walked over to pick up my car but it was not there. When I asked the Hertz staff member where my car was, they shrugged and told me someone else must have taken it. Because my flight landed late at night, the registration desk was now closed and it was impossible for me to get another car - I had to rent a new car at a different rental company at a much higher cost. The whole experience was very frustrating.Reviewed 10 Jul 2022

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2.0

The car I reserved was not available at the airport. I had to hire a cab for $60 to take me downtown. Because of the travel time to downtown, the size car I wanted was supposedly "not available", so I had to upgrade for an additional $15 per day. The downtown office for dropping off my rental was closed on the Sunday I wanted to return, so I had to park the car myself, bring my bags down from the 6th floor of parking garage and drop off keys at a hotel's front desk. The car was fine for the four days I had it. I will never rent from Hertz again, even if Kayak indicates the company has the lowest rates. I will probably never use Kayak for car rental again. I have alternative--COSTCO travel.Reviewed 27 Jun 2022

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2.0

Absolute trash service. We arrived to pick up our rental to be told they gave it away to the last customer to come in because they had nothing else, effectively stranding us. I will never use Hertz again. There's a clear reason why they have gone bankrupt.Reviewed 15 Jun 2022

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2.0

I made a reservation to pick up the car at noon. The office closes at noon so I didn't get a car and can't get a refund.Reviewed 14 Jun 2022

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• How much does it cost to hire a car from Hertz in Portland?

  On average a car hire from Hertz in Portland costs £124 per day.

• What is the most popular car hire from Hertz in Portland?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Hertz in Portland.

• How many car hire locations does Hertz have in Portland?

  Hertz has 5 car hire locations in Portland. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Portland airport (PDX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Portland airport (PDX)?

  Yes