Book Hertz hire cars in Portland

Reviews for Hertz in Portland

Recent reviews

Traveller rating

Excellent

164

Good

81

Okay

77

Mediocre

170

Poor

0

Find reviews that mention:

pick up the carpick up and drop

car was cleangreat experience

car availablecustomer service

rented a carcredit card

location was closednever rent

friendly staffcar was dirty

wrong location

6.0

Pros:The car itself and picking it up.Cons:Returning the car. No instructions provided on how to return after hours, had to call to get support. Ended up getting charged a fee for being narrowly behind my scheduled return time.Reviewed 1 Dec 2020

review from

8.0

Just the car itself...Pros:The staff, the ease of both the pick-up and drop-off process, and the price were all superb. If the actual vehicle(s) were as excellent, everything would’ve been 5 stars!Cons:The first car we were sent to was a nice, new, swank one (a Nissan), but on opening the door, the smell of cigarette smoke was overpowering. The staff was great and switched us immediately- but to a smaller, much higher-mileage vehicle (Nissan Rogue). Only once we got on the highway did we hear that the road noise was like a dull roar, and when slowing down after going very fast, the wheels made a strange sort of chugging sound. Since we’d already left and already complained once, we just dealt with it. The XM radio worked properly, so we cranked it up to cover the car’s noise! Hopefully the vehicle is a better one next time!Reviewed 20 Sep 2018

review from

2.0

Didn't provide the carCons:Was careless.Reviewed 29 Jun 2017

review from

8.0

Cons:I didn’t realize the pick up site was NOT at the airport. Not a huge issue since my son was available to pick me up and take me to the rental site. If it would have been after 6PM, it would have been a issue. At return, I had to leave the car on the 5th floor of the parking garage with no one to visually check the car when I handed over the keys. The elevator was non functional so we had to haul our luggage down 5 flights of stairs. Had we been told that when I called for drop off instructions, I would have dropped off my son and our luggage on ground floor before taking the car to the 5th floor. The office attendant was helpful directing us to the lite rail transit station but we had to wait since he was the only one in the office and was tied up on a phone issue with another client Luckily we had allowed extra timeReviewed 31 Dec 2019

review from

10.0

Pros:Signage was clearly visible.Cons:Would have liked verbal confirmation that everything was satisfactory from us.Reviewed 20 Apr 2017

review from

2.4

Poor communication and servicePros:The Yaris worked well and had good gas mileage.Cons:First of all when I booked the car I was under the impression that pick up was at the airport. It was not. It was a $20 uber ride from the airport. Which of course is my fault for not double checking but I think it should be made a little more obvious that it's not the airport. The girl at the counter said this happens all the time, you would think if it were a frequent thing they would remedy the situation. Also, at the airport the girl at the counter was extremely rude and not helpful when telling us our rental was at another location. "Oh and they close at 6 so you better hurry", no, "I'm so sorry for the mix up. Let me call them for you". The Yaris was also on empty when we got it and smelled like cigarette smoke. I asked the girl how empty the tank was, "is the light on?"..."oh no the light isn't on". The light for getting gas was definitely on. Then when I was dropping the car off it was before hours so I had to leave the keys in their drop box. Again, wouldn't be a big deal except their box is broken so I had to open and shut the door about 20 times to get the key to disappear. I ended up having to slam it really hard, pinching my fingers in the process.Reviewed 28 Mar 2018

review from

6.0

Pros:Free upgrade was greatCons:They didnt have any cars when we arrived, and we had to wait over 5 hours to get a car.Reviewed 14 Jun 2018

review from

10.0

good experiencePros:the people were nice and it was a seamless processCons:n/aReviewed 17 Aug 2017

review from

10.0

Pros:Great sense of humorReviewed 15 Aug 2017

review from

2.0

Reservation was cancelledPros:Our reservation was cancelled because they were out of cars and they gave reason that we were an hour lateReviewed 19 Jun 2017

review from

9.2

Pros:Low costReviewed 19 Jun 2017

review from

5.6

Too EXPENSIVE!Pros:good gas mileageCons:high costReviewed 21 Jun 2017

review from

More

• 7.7 /10Avis Hire Cars at Portland
• 6.3 /10Payless Hire Cars at Portland
• 7.2 /10Budget Hire Cars at Portland
• 7.2 /10Thrifty Hire Cars at Portland
• 8.0 /10Alamo Hire Cars at Portland
• 8.1 /10Enterprise Hire Cars at Portland
• 8.0 /10Dollar Hire Cars at Portland

• How much does it cost to hire a car from Hertz in Portland?

  On average a car hire from Hertz in Portland costs £40 per day.

• What is the most popular car hire from Hertz in Portland?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Hertz in Portland.

• How many car hire locations does Hertz have in Portland?

  Hertz has 5 car hire locations in Portland. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Portland airport (PDX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Portland airport (PDX)?

  Yes