2.0
Car was not ready and when to pick it up there was no car in assigned spot. Required further interaction with agents to finally get a car, smaller than reserved and that was filthy inside and not great on the outside.Reviewed 29 May 2026
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2.0
Avis uses partner Unidas at Fortaliza Brazil airport. Unidas seizeed car without warning or explanation with prior rental on 5/4/26 leaving me stranded. Rental was prepaid via Amex Cc with Unidas /Avis for 4/23/26 through 5/23/26 per signed agreement. Avis nor Unidas will not credit the 19 prepaid days remaining. Have since found out that Unidas seized car to protect asset due to a US $58 ONLY pending dispute by Amex on 4/27/26 for an unauthorized/declined fuel return charge at 4/23/26 pickup. Unidas did not respond to Amex dispute inquiry. Canceled the 5/23/26-5/27/26 res with Avis/Unidas because of deceptive fraud practice. Avis Budget Group Resolution Team not willing to accurately investigate issue with supported docs., & quickly denied any credit due with only a form letter tesponse. There was also many english language translation barriers with team. Undias unwilling to resolve at pickup/dropoff airport counter.Reviewed 28 May 2026
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8.0
The car I reserved was double-booked. The agent was very nice and was able to find another vehicle and didn't charge to refill the gas tank.Reviewed 28 May 2026
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8.0
At first you didn’t have a Camry we reserved and were going to get a rouge(yuk). Buy a Camry came available thanks to the agent looking for one while we were still at the counter. Now we were very happyReviewed 28 May 2026
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10.0
Good service and easy check in processReviewed 28 May 2026
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10.0
Desk and parking lot staff were excellent - fast and efficient. Avis rental price for our van was unbelievably low. Airport pick up and drop off was easy and convenient.Reviewed 27 May 2026
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10.0
My 2nd time using them. I'm a foreigner from the USA. I get picked up from the airport and also dropped off at the airport. I like them because while I'm traveling they pay for all the tolls while others I've used do not.Reviewed 27 May 2026
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4.0
Fees and deposits not listed on this page. Read the fine print on the Avis website for your specific rentalReviewed 26 May 2026
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10.0
Great service and excellent value for the money.Reviewed 26 May 2026
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2.0
They ran out of cars and could not honor reservations and also stated other companies were out of cars - which was incorrect.Reviewed 26 May 2026
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8.0
The only car they had was not a midsize SUV-a Jeep Compass-so it was crampe. If I had known that I would have booked with someone elseReviewed 24 May 2026
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10.0
The car was great and the prices was great. The employees were friendly and helpful.Reviewed 23 May 2026
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