10.0
Received what I reserved, was full of fuel, was clean and performed as it should have.Reviewed 23 May 2026
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6.0
Hertz was the only company available that had one way rentals that worked for me. There was a mixup when I picked up the vehicle, which took time to resolve,Reviewed 22 May 2026
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4.0
We chose Hertz through Kayak and payed online. When we arrived at the airport to pickup the car. Kayak did not give us a good deal or hertz did not agree. We had to pay hundreds more and it turned out to not be a good deal at all. I should have gone with Avis as I prefer them and get rewards from being a preferred customer.Reviewed 22 May 2026
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2.0
The car is fine. I checked in myself. Had a hard time finding my parking space. Had to walk back and forth through the parking lot. But the worst part was when I needed to extend the rental, I had to spend 1/2 an hour on the phone constantly being put on hold because I had booked my rental through Kayak rather than directly through Hertz. More and more I’m learning these 3rd party apps do nothing but make things worse. I was offered a link to extend the rental via email. But the link did not work because of Kayak. Just like every other company, all you care about is money.Reviewed 20 May 2026
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4.0
You allowed me to book at a time the company was closed so I didn’t actually get my rental until the next day, they then claimed I was late so they gave it away and wanted to downgrade car class but charge me the same amount and refused to upgrade without charging me. Last minute car came in that met my class and they exchanged the car they just gave me. It was a poor experience.Reviewed 18 May 2026
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10.0
As expected Great counter assistantReviewed 18 May 2026
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2.0
Car was not available at the airport and they charged me 60 dollars for not showing up. I will not use Kayak again. I will use a travel site that actually works.Reviewed 18 May 2026
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10.0
Easy and quick.Reviewed 15 May 2026
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2.0
I called Hertz multiple times to cancel my reservation, I even have an email confirming it is canceled. I was told I would receive a refund in 10 business days. I have still not recevied it.Reviewed 14 May 2026
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8.0
To find hertz at the venetian was really difficultReviewed 13 May 2026
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8.0
Nice serviceReviewed 12 May 2026
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6.0
I was told I may have to pay $150.00 in U S dollars to clean the sand off the floor matt. I was not informed about that upon renting the vehicle. The spare tire was not inspected upon renting the vehicle. I returned the vehicle and was told the spare was flat. I don't know if there was a leak in the tire. It was never inspected upon renting the vehicle. Now I am excited to pay for a tire. Very disappointed with my experience.Reviewed 11 May 2026
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