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Central location. Friendly and helpful staff.
The location of this hotel suited us very well. It was close to the main shopping streets and restaurant areas, and it was also between two metro stops which made it very easy to move around the city. The room we stayed in was very basic. We had issues with our room the first night and had to request to be moved to another room, which was quite inconvenient. As it was three girls, staying in a disabled room (the only ones they have as triple rooms, apparently!), the mirror and plug access for drying hair, etc, was very poor.
Great location, great breakfast, nice staff, WiFi signal at floor 4 Did not work, so i had to go down to reception to use internet
Hotel was very clean, well designed, excellent location - you can get to the center in less than 5 minutes walking. Breakfast buffet was also very impressive.
The air conditioning didn't work properly. It was awfully hot in the room (25°C in November). I got one of the four nights for free (which is nice for my boss).
Great location, good and friendly service
this hotel is really a great one. everything is excellent in this hotel. if you go to budapest , this hotel is the only choice. the reception staff is excellent. thanks .
Walking in to the centre of Pest, The breakfast was excellent with lots of choice and plenty of it. Reception staff were not very good at giving help and directions when asked how to get somewhere.
location, size of room, folks at front desk were very helpful
central location, good quality no tea/cofee making facilities in the room and no bath robes
Given a free upgrade with great views. Fantastic location too.
This hotel was in the most perfect location! The Xmas market was right behind the hotel, the river and Chain bridge were about 2-3 blocks away, and the famous shopping street, Vaci uti was 1 block away. The rooms were so comfortable, and they provided slippers and plush bathrobes. The perfumed smell in the lobby and hallways was a bit overwhelming (luckily it did not permeate the rooms or it would have been a problem). They kept playing an Ad for their hotel on the TV which I found sexist and offensive (showing their maid taking a bubble bath and dressing in a lace thong before coming to work at the Kempinski hotel chain (what is that all about?).
Staff very helpful. good sized room and value for money on the special deal we had Breakfast expensive
Fabulous Hotel. Staff extremely helpful. Rooms spotless. In an excellent location 5 minutes walk from the Opera House, 5 minutes to main shopping area. We got excellent value as we were staying for more than 4 nights. We would highly recommend this hotel to anyone going for a break to the beautiful city of Budapest. It was very expensive for drinks or to eat in but this did not cause a problem as it is so central and there is a huge choice right outside your door.
loction, comfort,view,value for money Queen size rather than king siza mattress in superior room
I have been planning to stay in Budapest for over a year now. It was really important to me that the hotel has an excellent location and I preferred the spa experience over the view of the Danube. However... Only my first day was I able to use the sauna. I was the one who had to discover that it is broken and over heating. I had a burn mark from the previous day and the next morning I discovered that the thermo meter is not working any more it was extremely hot in there and since they could not fix the problem they had to shut it down for the rest of my stay... I was disappointed since that was the reason I booked Kempinski...
All was excellent!
lovely helpfull staff,nice live music.
The hotel is very nicely situated. The room (normal double) was pleasantly furnished (colours, materials) and spacious. Especially bathroom was both rational and impressive. The overall impression and experience was very pleasant. At the same time, the room begins to show minor marks of ageing; small stains here and there, desk somewhat battered. Tv set small/old fashioned and did not work fully all the time. The personnel is professional and helpful - yet more discreet than friendly. The fitness center was modestly equipped and small; hooks or lockers for bathrobe/towel would also be useful.
This was my second stay at this hotel. It was a pleasure to walk into that impressive reception area again, and I also enjoyed sitting in the Gallery bar for some food and drink. Room was again comfortable with a useful laptop-size safe and well-stocked minibar. When you take a shower and discover that the floor is wet don't be surprised. The shower screen hangs on a pivot and there is a 5mm gap between the pivot and the bath itself. Both my rooms were like that, so it's not a one-off.
Hotel was very clean and modern - loved the decor. Hotel staff were exceptionally helpful and friendly. The hotel provided loads of information on arrival including suggested tours, public transport, recommended restaurants, etc. Only one small complaint and that is that the spa facilities are not really big enough for a hotel of that size. For example, the changing rooms at the wellness centre (pool, sauna, jacuzi etc) would only just squeeze about 4 people in at a time. Only enough sunbeds on the roof terrace for about 8. For a hotel with 200+ rooms - not really big enough and at the end of the day when everyone returns from sightseeing and wants a quick dip in the pool - just not enough room/space.
food from the restaurant locationn
Hotel is in a great location in the Jewish quarter- loads of brilliant bars and restaurants nearby. Loved the pool. Decor is gorgeous. Room was a little small and cramped
Breakfast, swimming pool
Really relaxing stay. We could hear noise from the siderooms - was a little bit annoying in the early morning.
Where to start with the good points??!!! As soon as we walked in we were looked after - cases taken to our room and shown the vital pieces of equipment. The hotel is spotless. The dining room is superb and the staff very friendly and I would recommend it to every type of traveller young or old. go for the revolving door alone. Nothing that I would call bad. if anything we thought the mini bar prices were expenisve - but hey, I'm having to be really picky.
The staff on the reception was helpful and polite.
Superiror value for euro spent which exceeded my expectations! I was unable to stay longer.
Everything about our stay was fantastic. The free wifi connections was very good and the staff were all very professional. Ten out of ten. I feel breakfast could have been included in the price.
location, look, big room, spa, parking, good breakfast, hotel staff, not noisy just one tinny soap in bathroom :). Everithing else was pretty good.
Everything. Most of all the helping polite friendly staf To leave......
no internet conection even with the help of hotel's staf
excellent hotel, staff lovely, couldnt do enough for you no
Staff were extremely friendly. Hotel was beautiful with a lovely spa. The hotel is not very big which we felt was a bonus, it meant we got a very personal touch.
Location and spacious rooms. Good value for the money. Not really a 5* hotel with suites, more like good apartment hotel***. If you are looking 5* luxury, it's not a place for you.
the rooms were clean and comfortable. the elevatorsecond weren't frenzy located. the breakfast was expensive relatively
parking, very comfortable quiet suite, good breakfast, nice swimming pool we got bathrobes when we asked for them, crowdy breakfast room, entrance of spa area is not designed good - there is no place to change your cloth
Really happy with everything
My wife and I were pleasantly surprised at the size and the comfort of of our bedroom and bath. The service wass very slow, and once they simply forgot what I had requested over the phone, even though we had chosen the top accomodation available at your site ( and at the hotel, we suppose).The lady at the front desk was very impatient to helping us choose the best tour.
Fantastic renovation with a lot of taste . Superb restaurant , where also the food was of very good level .
The lobby is magnificent, the room was lovely. It's about 15 min from the "center" IE the chain bridge. Pieter the concierge is wonderful and very helpful. The food is hit or miss, I enjoyed the goulash and parsely spaetzle. Most of the desserts were too sweet.
Like the building and the New York cafe which is situated inside the hotel the pool and spa area is very good as well
Wonderful place to stay. Staff very accommodating. Food great. Atmosphere stunning.
Beautiful historic building with lavish features inside and out. No detail overlooked from front desk customer service to house keeping, everyone is friendly, professional and efficient. A well oiled machine that has exceeded our expectations on multiple visits. No complaints, the staff went above and beyond.
Beautiful, luxurious hotel, a real treat, wonderful staff Area wasn't the best
The day time house cleaning staff needs attention. Our room was not made up either morning of our stay. When informed, the hotel was responsive. The room was beaufiful and the bathroom large and luxurious. The location of hotel was very good. We would highly recommend staying at this hotel.
Exceptional staff at this hotel. Gracious, polite, helpful, cheerful. A delight in every way.
The staff was extremely attentive. They remembered details about what i liked into the next day. Everyone was polite and well mannered. The food was delicious and the wine waiter knew his subject. The meal could not have been more perfect. The chef worked with my lactose intolerance and modified the food. n/a
Judit, who checked me in, was very generous with city information, suggestions and directions. She should be commended. The staff in general are all attentive and client oriented. The breakfast buffet is quite extensive and tasty. Cafe not opening until 10 a.m. I think you do it to encourage (require) those of us seeking breakfast before that hour to patronize the pricey buffet or room service. I didn't appreciate that requirement.
Lobby. Room. Spa. We liked all about this hotel !!!
The apartments are superbly located on the edge of the up and coming Jewish Quarter. They are in a very new multi million euro development and are very good quality. Staff helpful.
We stayed the first night in our one room apartment which was good but very noisy evening. So they moved us to a three room apartment which was excelent. Very good location. Loads of restaurants within 10 mins walk. Opera well worth a visit - 10 mins away. The first apartment, they moved us, really noisy on 1st floor, didn't have a curtain for the kids sofa bed, sheets could have been cleaner.
Price, location No bad points!
I really like Gozsdu Court. It's small and friendly. Main atrations are in walking distance or you can take metro (tram). And off course - value for money.
Excellent value--great staff--super location--lovely apartment--top notch !!
Location cleness fornitures service (check-in/check-ou fleibility, staff available and near)
Very good situation in town. Very recent renovation. No mattress protector, only a sheet on the bed.
Clean nice room, good facilities, central location, upgraded room due to studio not available Did not have record of booking at office, had to contact other office. Room booked unavailable, office to hand back key does not open until 9am.
Great location. Walking distance to everything. Have stayed a lot in Budapest and these are the best apartments we've stayed at in Budapest. Well appointed, free wireless and very helpful staff. Would stay again without hesitation Nothing major - wireless internet signal in our apartment was inconsistent/ slow. No credit card facilities...have to pay account in cash.
The staff was friendly and hard working. The breakfast was great and kept me full until supper time. The room was spacious, clean, and quiet. Enjoyed using the treadmill in the fitness center. With today's strong US dollar, you can live like a king in Budapest at the K+K Hotel. Nothing worth mentioning.
convenience, cleanliness, modern, good breakfast
Nice modern hotel, good location close to St. Stephen's basilica. The breakfasts were good.
The hotel is very comfortable and perfectly located in Pest. Having a gym and cable internet is very convenient.
The receptionists were generally VERY helpful, including one who worked the phone for ten or fifteen minutes and got me an incomprehensible deal on a personal day trip to the tokaji wine region, picked up and dropped off at the hotel, with tours of three vineyards and tastings with the nicest guide ever, scheduled less than two days before the trip. This wad a highlight of my stay in Hungary. They also let me extend my stay for two additional nights jist the day before my scheduled checkout, although the cost of the room went up rather significsntly (it was very cheap to start, though, considering the quality of the hotel). The typical hotel provisions to the room are rather minimal though (soap extremely tiny, no slippers, only one box of tissues), so I found myself asking for things at the front desk a lot, which made me feel a bit awkward.
Excellent location. Very close to metro and busses. Quiet location just off main street. Steps from opera house. Room was very nice . Comfortable bed, clean. I was on first floor and the view was of wall. Not a problem as I did not spend much time in the room. The breakfast was excellent with great variety. Staff helpful and friendly.
Staff was very helpful and nice location. Pullout bed wasn't bad
The bed and staff were very helpful/friendly The smoking. Everywhere you went you could smell cigarette smoke
Excellent Facilities,great location
Location Not so new furniture in rooms, still very nice and modern bathrooms.
Excellent location right in the city center. Beautiful, clean lobby, refurbished rooms, very helpful staff. Probably the most comfortable stay I've ever had in a city. -
Great hotel! Clean and right in the middle of Budapest (the opera house is literally right next door). Front desk (Agnes) was very helpful and accommodateing. Breakfast was nice as well. Would definitely return. The room key system is a little strange, not bad, just strange.
Great Service and best location
great location not informed about the on going renovation (noisy and dusty)
Excellent downtown hotel for both business and leisure at very reasonable prices !
Excellent in terms of location with very friendly and helpful staff. Perfect for sightseeing and close to all main attractions.
Location Bathroom is very poorly planned. Example; water all over the fllor when taking a shower. Not worth the price they charge.
Good location in shopping district; easy access to all transport; free internet; good breakfast available
good location for sightseeing, excellent breakfast, helpful staff
Room size, cleanliness, linen, location No
easy to go everywhere.. to bus station, metro, shooping center... never
Location is very good for business trips as well for touristic trips Preference for non-smoking room was disregarded. Only after a chat at the reception, wee have moved to a non-smoking room.
The art deco apperance to the hotel The breakfast was poor for the price
it should be 2 star
Service and excellent location
Location was good and staff were helpful. Nice restaurant. It is very noisy - with road noise and renovations. The beds are very uncomfortable. Asked for a king and got two mattresses pushed together which kept coming apart
The location of the hotel is very good. It is just next to the Vati Utca and so close to the Donau.
Truly excellent breakfast buffet!
large newly decorated room, comfortable bed, excellent staff curtains are very thin, sun wakes you up at 5am. Road outside is very noisy
Staff remembering my name when checking in. Dining room was good for food - but the tables weren't cleaned properly between diners.
friendly and helpful staff, hotel close to the center/ in the center Standard rooms are old, especially the bath room in this category was not four stars. That the standard room is not renewed is not mentioned in the description
Ideal City break location but restaurant staff were too formal and stuffy, hence restaurant was poorly utilised by locals/gusts almost every night of our stay Restaurant staff were dressed as per 1950's -old and stuffy-yet restaurant is advertised within hotel as "trendy". Need to change,
Nice room, if small-ish. Good breakfast, good location. The concierge was excellent, very helpful.
The hotel was very quiet The price of the breakfast was very expensive - 16euro for a continental breakfast.
Very good location,close to centre, the staff are polite, friendly,and helpful,very clean hotel... good choice!! no comment
Very good position. Price of the breakfast (which was not included), but many good places to have cheap breakfast around the hotel.
room was very comfy and clean.jacuzzi &sauna superb after a long days walking.nice &quiet.the perfect stay no
Good central location, away the main street.
very close to the center - Danube river ... (actually the hotel is in the center) no possibility of supper!!!
great,,,, wonderfully,,,,rooms none
be aware of major work in the next building that starts at 6.30am, and will go on for at least a few weeks, if you are light sleeper
great value for money, clean rooms, varied breakfast, friendly reception, just a three-minute walk from the nearest metro station (Astoria) and just 15 minutes from the Danube
The staff is very gentle, always ready to help you; Near to city centre and a few steps from Astoria metro stop
The staff here were super nice and helpful. The location is perfect, located in the center of the city and walking distance to most places. The included breakfast service was also fantastic. I highly recommend this hotel to anyone visiting Budapest. Super value!
helpful staff, excellent location, 24 hour open market nearby, very clean and newly furnished room
Beautiful and spacious rooms breakfast finished at 10 am.
The staff in the reception can be more frendly, and they was no good to help with informations. And more smiling.
Very good location in centre of Budapest- ideal for access to places. Good staff and very clean. No kettle in room and no reception area. No toast for breakfast.
Very friendly staff, good location. It was a surprise that I could use the sauna and jacuzzi for free.
Free and fast internet, good spa facilities (sauna, jacuzzi), friendly and helpful staff, fulfilled all requests quickly. Good breakfast. Central location. Cleanliness could be a little bit better
The location of the hotel is fantastic, in the middle of Budapest, facing a small street. It's a small hotel, the room was good and clean, staff was friendly and helpful. Can totally recommend this hotel for short stays in Budapest. The shower curtain in the bathroom was dirty, but otherwise the room and bathroom were clean.
Very friendly and helpful staff, beautiful hotel in a good location. Nice breakfast.
The location is fine, very close to everything The staff very rude, i never would stay in this hotel again
There are many positive moments. It was reflected in the previous answers Repair of road near hotel:)