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Aurora Car Hire

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Fri 22/9
12:00
Sat 23/9
12:00
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Aurora car hire reviews and directory

Ace
ace
Car hire reviews:
OK (4.6, 258 reviews)
Car hire locations in Aurora:
1 location
Ace
Locations in Aurora
25750 E 68th Ave
+1 720 575 6560
  • 4.3
  • 4.2
  • 5.4
  • 3.8
  • 5.1
Recent reviews
3.2 Mediocre
27 Jan 2017
Pros: Pick up was okay. However it went downhill. My rental car was filthy. After two days I had to put 10lbs in a tire. No ice scraper included. Getting car back to drop off was a nightmare. Location not with other car rental companies, absolutely no signage, GPS took me to a field. Getting a local person to give me verbal directions was a challenge. Good thing I had left early.
4.0 OK
10 Feb 2017
car was filthy
Cons: they didnt tell me that I would be charged a $200.00 immediate withdrawal from my checkingdebit account and then when I returned it they said because I didnt use a credit card, my refund would come in 2-5 business DAYS. Totally not cool!! With the car being delivered to me filthy they said they would give me a $10.00 credit if I washed it myself. This place sucked.
2.0 Mediocre
21 Apr 2017
Price changed when I arrived.Haggle techniques,Rude customer service.
Pros: Nothing at all. I literally booked with someone else and walked out.
Cons: No signage, poor facility, originally the price on line was $48 total. When I arrived to pick up the car they changed the price to $280.00 total. No joke, that is a true story. Then they used haggle techniques to negotiate the price. Zero transparency. Rude customer service, all around terrible. Honestly if the owners of this company get to read this I suggest that they find another business venture.
4.8 OK
11 May 2017
Thieves.
Pros: I liked the upgraded car they gave me for my trouble, except for the fact I reserved a small sedan and was given the option of an Expedition, Ford F150, or this Dodge Durango (which is what I took).
Cons: I needed a small car because I was spending my vacation in downtown Denver and had to parallel park in tight spaces. Also, I was told at pickup I would have to pay $195. Instead I left that day having to pay $518!!!!!!! So angry.
4.0 OK
2 Jun 2017
Pros: Price only
Cons: I asked for a small car but was told my account showed up as "Dealers' Choice". They offered me only huge vehicles: Ford Explorer or a Dodge Caravan. I asked again, and they said these were my only choices. I took the huge ford, but it was so big, I didn't feel comfortable driving it and just parked it at my friends house. I didn't drive it the whole time I was at my destination! Also I did not like the unprofessional office situation. Ace is located in a mobile home way out in the outback.
2.0 Mediocre
2 Jun 2017
Stranded
Pros: Not a thing
Cons: No signs at airport . Shuttle service took over an hour wait . They only had 3 vehicles on the lot when we arrived and it was in the middle of a parking lot in a construction trailer, they added on additional fees . Do not recommend this service !!
4.0 OK
7 Jun 2017
Cons: Location was very far from airport. There was one employee at desk and had to wait in line one hour. Very unprofessional set up and you were on your own to do everything. There wasn't even a sign at airport where to get their shuttle and we had to ask several people and no one knew. It was only car rental company with no sign posted and no shuttle that showed up for 30 minutes.
6.8 Good
8 Jun 2017
Pros: Upgraded car. It was very nice but dirty
Cons: Very dirty
2.0 Mediocre
14 Jun 2017
Worst car rental experience, no signs, don't leave state
Pros: The van driver was courteous and helpful as was the woman at the counter.
Cons: No ACE signs at the airport, happened onto an ACE van, driver nice and helpful. I initially thought the rental clerk was kidding when she told me I couldn't take the car out of Colorado and that if I took it to Wyoming, fewer than 100 miles from the airport, the GPS would report it and the car would be reported stolen! I declined the risk of a felony theft charge, but was unable to find an alternative rental with no notice for even twice what ACE had offered. Fortunately I was able to rely on friends and family, but if I had been anywhere else it would have been a very expensive problem. Never Again.
6.0 Good
18 Jul 2017
Cons: I found out at the checkout that I could not drive the car out of state. I had ro change my reservation and rebook with another agency. It was very expensive.
Enterprise
enterprise
Car hire reviews:
Good (6.4, 9 reviews)
Car hire locations in Aurora:
5 locations
Enterprise
Locations in Aurora
15250 E 33rd Pl Ste F
+1 720 374 1981
15900 E 6th Ave
+1 303 344 4333
1898 South Havana
+1 303 695 6959
3155 S Vaughn Way
+1 720 748 6939
334 North Havana St
+1 303 341 4604
  • 6.2
  • 6.0
  • 6.7
  • 6.0
  • 6.9
Recent reviews
8.0 Excellent
3 Sep 2016
Pros: We had a good experience and saved the airport taxes.
Cons: My daughter and family with 2 babies Ubered from airport for a 3:00 scheduled Saturday pickup and they closed at 1:00. Why did Enterprise accept their reservation if they are closed? Don't trust Enterprise's computer.
8.0 Excellent
10 Jul 2017
Pros: Courteous, efficient, no problems. Consistent with past experience.
Cons: Nothing.
6.8 Good
12 Dec 2016
Car Renta
Pros: - There was ample room for my family of 4 in the vehicle. - The price was EXCELLENT! Thank you!
Cons: - The car was not full when we picked it up. - The car was not clean when we picked it up -- full of dog hair. - We were told that only debit card transactions would incur a $150 hold but fund were held on our credit card.
10.0 Excellent
25 Jan 2017
GREAT!
Pros: Upgraded to a Truck for the same price as a car due to the weather. Very friendly and quick to help!
8.0 Excellent
1 Dec 2016
Cons: First car had leaky tire. Second car was perfect. Service excellent.
2.0 Mediocre
3 Jan 2017
The agency didn't have the car we reserved availab
Pros: We reserved our SUV 6 weeks prior to Christmas vacation in the mountains but once we arrived they informed us that they only had small compact cars available. With 3 kids and fresh snow in the mountains that didn't work very well and put our family at significant risk.
4.4 OK
2 Feb 2017
Pros: The only reason I used this location was because it was much cheaper than the airport location.
Cons: I didn't like the fact that they did not have the premium pickup truck that rented over a month prior. Their excuse was that they can't possibly have all the cars that people reserve on site because they would run out of business. I don't buy that; it is seems like a cop out excuse when they have overbooked their inventory.
8.0 Excellent
22 Feb 2017
Pros: Cost of vehicle, got the exact vehicle I wanted.
Cons: Location from airport and that they won't pick you up.
2.0 Mediocre
6 Mar 2017
Don't deliver on promise
Cons: I made a reservation through Kayak for a rental from Enterprise. Half hour later when I went to get the rental, the agency had no vehicles. In fact no enterprise in town had any rental cars available. Why make a reservation if you don't know what was available in an area. We had a last minute car trouble and needed the rental very bad. I will not use kayak for car rentals in the future
Avis
avis
Car hire reviews:
Excellent (8.5, 4 reviews)
Car hire locations in Aurora:
1 location
Avis
Locations in Aurora
15055 East Mississippi Avenue
+1 303 745 0423
  • 8.0
  • 8.0
  • 9.5
  • 9.5
  • 7.5
Recent reviews
7.2 Good
24 Jun 2016
Not to bad but could be better
Pros: The ease of picking it up and dropping it off.
Cons: Rather have a Tahoe than a Toyota and the car was filthy and they told us to return the way we picked up but it was dirty still and I didn't want to get chargedbso we vacuumed it. Never had to do that before.
9.2 Excellent
17 Aug 2016
Cons: Expensive , more than quoted .and only one person working with a dozen people waiting.
7.6 Good
2 Nov 2016
Cons: I didnt get a notice to advise me that the vehicle i reserved was not available. We got another option at a higher price at the time of pick up. Also at the time of drop off the vehicle was not registered on the system causing an extra charge in my credit card.
10.0 Excellent
28 Mar 2017
Efficiency at its best
Pros: Quick and brand new car
Cons: The Aurora location had the wrong Mall name on the email from Avis
Hertz
hertz
Car hire reviews:
OK (5.6, 3 reviews)
Car hire locations in Aurora:
3 locations
Hertz
Locations in Aurora
12820 E Mississippi Avenue
+1 303 338 8080
3280 Chambers Road
+1 303 695 8787
998 S. Havana Street
+1 303 695 8787
  • 5.3
  • 6.7
  • 6.0
  • 4.7
  • 5.3
Recent reviews
4.0 OK
15 Jul 2016
Poor
Pros: Nothing
Cons: Price was higher, they gave me a dirty car on outside
3.2 Mediocre
19 May 2017
Bad customer service, problems with car, hidden fees!
Pros: Nothing
Cons: Rep was so focused on upselling anything.. (ie. their insurance, car upgrade, gas, etc.) that they didn't listen. Wanted gps, not provided... car performed terribly. Car's bluetooth in entertainment system downloaded all of my contacts into the cars system, had to figure out how to manually remove. customer service line no help. Not impressed with Hertz!
9.6 Excellent
19 Sep 2016
Drop-off could have been smoother
Pros: Receptionist was excellent - did all she could, in fact everything, to handle return delivery & provide receipt
Cons: no one available from regular Hertz staff at opening time; I then learned they would arrive 45 minutes late, which did not work for my own schedule; Receptionist really came through in lieu of regular Hertz staff
Budget
budget
Car hire reviews:
OK (5.6, 1 reviews)
Car hire locations in Aurora:
1 location
Budget
Locations in Aurora
15055 East Mississipppi Avenue
+1 303 360 0332
  • 2.0
  • 10.0
  • 10.0
  • 2.0
  • 4.0
Recent reviews
5.6 OK
2 Nov 2016
Pros: The vehicle was comfortable and spacious.
Cons: I didnt get a notice to advise me that the vehicle i reserved was not available. We got another option at a higher price at the time of pick up. Also at the time of drop off the vehicle was not registered on the system causing an extra charge in my credit card.
275 travellers who hired a car in Aurora gave the car agency they used an average rating of 4.7

Car hire locations in Aurora

Aurora