Book Thrifty car hires at Denver Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

14

Very Good

14

Good

2

Okay

15

Fair

6

Mediocre

0

Poor

91

8.0

Helpful staff, ease of returnReviewed 4 Apr 2024

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10.0

Great car, great serviceReviewed 3 Mar 2024

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2.0

The price totally changes when I drop off the carReviewed 2 Mar 2024

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10.0

It was just a great experience all the way around. Great price and a nice vehicle.Reviewed 9 Feb 2024

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2.0

I locked in a rate of $384 all in and at the end you charged me $514 on the return. We will have words !!!Reviewed 4 Feb 2024

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2.0

Terrible customer representatives at counter. Two didn’t know how to use the reservation confirmation number from a third party booking service. When their manager showed them, he pulled another woman who had a similar issue in front of me. I obliged patiently. But, when the next counter agent was free, she wouldn’t serve me as I was next in line as she said “he was taking care of me.” He was busy with the woman who I let step in front of me while he figured out how to complete a transaction from a third party. This happened two times befween tbe same two counter agents and it was absolutely ridiculous. If it weren’t Christmas I would have lost my temper. As it played out, my SUV didn’t have four wheel drive - a necessity for traveling into the heart of Colorado’s Rocky Mountains in December. Further, they charged me for fuel when it was returned full. And I was also overcharged by $16 for fees and taxes that differed from my Rental Agreement issued at the counter. I’ll never book with Thrifty again. The small savings I may have incurred at booking were more than consumed by the excessive time I wasted waiting for cobbler service and subsequent communications about being overcharged. And to cap it all off, the Jeep Patriot had an annoying rattle in the rear of the car which was not fixable for my entire four day rental.Reviewed 29 Dec 2023

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2.0

Pros:Staff was professionalCons:Waited 90 minutes in line to get to the counter. Was given a sub compact at compact price and told the car was a compact. The contract said Ford Focus or similar not Ford Fiesta or similarReviewed 28 May 2021

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6.0

Pros:Staff was great, drop off was easy.Cons:Apparently Dollar and Thrifty are renting out of the same building, and I waited a full two hours to get to the counter. The line was horrendously long. The only reason I stayed on time was that I got there early to see if I could get a car early, otherwise my schedule would have been blown completely out of the water. PLEASE figure out how to separate the two companies for now!!Reviewed 26 May 2021

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2.0

Cons:We waited TWO HOURS in line to pick up our vehicle. Only four agents who moved at a glacial pace. I understand that this is typical for Denver. Terrible. There must be a way to expedite the checkin process. Some people were with an agent 15-20 minutes. I won’t rent Thrifty againReviewed 25 May 2021

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2.0

Pros:Made my reservation and they charged me double and told me that I waited to reserve the car causing it to double even though I had my print out. I was told according to them the charge was correct rather than trying to rectifan obvious glitch in the reservation. I canceled and went to another companyCons:They need to provide better customer serviceReviewed 25 May 2021

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4.0

Pros:Typical car rental.Cons:Sat in line for an hour and 1/2 to 2 hours to pick up the car. Had two elderly and two children with me, was not a pleasant experience.Reviewed 24 May 2021

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8.0

Pros:Price is competitive and staff was friendly and helpfulCons:Car could have been cleaned out a little better. Dog hair and smelled like smoke. It was alright though.Reviewed 24 May 2021

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More

• How much does it cost to hire a car from Thrifty at Denver Intl Airport?

  On average a hire car from Thrifty at Denver Intl Airport costs £52 per day.

• What is the most popular hire car from Thrifty at Denver Intl Airport?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked hire car type from Thrifty at Denver Intl Airport.

• Where can I find Thrifty hire cars at Denver Intl Airport?

  23520 East 78th Avenue is the closest Thrifty hire car location to Denver Intl Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Denver Intl Airport (DEN)?

  Yes