Book Hertz hire cars in Detroit

Detroit, MI, United States
25 Oct — 1 Nov
Detroit, MI, United States
Mon 25/10
Noon
Mon 1/11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Detroit

Overall rating8.2 ExcellentBased on 63 reviews
Cleanliness
8.3
Comfort
8.1
Overall
8.0
Pick-up/Drop-off
8.3
Value for money
8.1

Recent reviews

Traveller rating
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Find reviews that mention:
4.8
Excessive wait at pick-upCons:I picked my rental up at the Detroit Airport (DTW) on Sunday, 11/20 around 7pm. There was a short line to see an associate. The associate took my reservation information and then told me it was "processing" and I should wait in the lobby. After waiting for about 15 minutes, I walked back to the associate to ask for an update. She then walked over to another phone and called for my SUV. I got the impression that when it was "processing" she didn't make the call until I asked. The manger was in the lobby shortly after and made some jokes about the cold and how the SUV was parked in the middle of all these other sized cars and that no one listens to him to park the same sized vehicles together. He was friendly and apologetic but that didn't change the fact that we waited over 45 minutes for our car.Reviewed 23 Nov 2016
review fromkayak
2.0
Pros:The rental car itself was ok.Cons:Kayak booked my reservation 30 minutes away from the airport. When this was determined by the staff at Hertz Detroit airport, they were unwilling to help arrive at a solution. I had to leave the Hertz area and book through Thrifty/Dollar in order to obtain a rental car. Additionally, the area where I needed to work with the Hertz Detroit airport representative was in a closed in space, making me less comfortable during COVID.Reviewed 1 Sep 2020
review fromkayak
7.2
Great car, some staff not-so-greatPros:Car was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.Cons:Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.Reviewed 23 Jun 2017
review fromkayak
8.8
Pros:easy pick up and drop off. really great customer service.Cons:Great car, but it was a gas guzzler. I expected to get a car that wasnt so fuel consumer. It was also expensive when I take into consideration the fuel I had to pump in.Reviewed 25 Oct 2016
review fromkayak
10.0
Michigan AdventuresPros:good vehicle with great 4WD! No extra charge for us returning it 45 minutes past our return time.Cons:They seemed short staffed at both pick-up and return which slowed us down. Plus there were "Hertz" fees that were an extra 50.00?Reviewed 20 Dec 2016
review fromkayak
10.0
Good airport servicePros:Rx pickup and transport to and from airport. EZ drop off procedure. Car was clean and overall no problems.Cons:One small issue was that I prepaid the car online and thought it was paid in full. Discovered an additional $18 in taxes when I arrived. Would prefer to know all charges up front with no surprises later.Reviewed 18 Oct 2016
review fromkayak
10.0
Pros:The staff was all super friendly_ I wish I had gotten their names.Reviewed 27 Feb 2017
review fromkayak
8.0
Cons:the Hertz desk employee was really trying to upsell everything, too pushy.Reviewed 29 Sep 2016
review fromkayak
2.0
Pros:NothingCons:Everything the experience is awful and awful customer serviceReviewed 14 Mar 2017
review fromkayak
10.0
Pros:Easy process. No hidden charges.Reviewed 15 Nov 2016
review fromkayak
10.0
Pros:low low costCons:line at the counter/not enough registers openReviewed 28 Mar 2017
review fromkayak
8.8
Pros:Quick pick up and drop off.Cons:Car wasn't great for the travel needed.Reviewed 8 Mar 2017
review fromkayak

Where can I find Hertz hire cars in Detroit?

289b Lucas Drive, Hertz car hires

Address

289b Lucas Drive

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 734 941 4747

Address

17651 Mack Ave

Hours

Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30

Phone

+1 313 209 4818

Good to know

Most popular location

289b Lucas Drive

Most popular car type

Intermediate

Average price

£37/day

Good deal

£27/day

Top tips for hiring a car from Hertz in Detroit

  • 25% of our users found a car hire from Hertz in Detroit for £27 or less
  • Intermediate car hires from Hertz in Detroit are around 23% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Detroit

  • On average a car hire from Hertz in Detroit costs £37 per day.

  • Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Hertz in Detroit.

  • Hertz has 2 car hire locations in Detroit. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

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