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Jersey City Car Hire

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Sat 18/11
12:00
Sun 19/11
12:00
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Jersey City car hire reviews and directory

Dollar
Car hire reviews:
Good (7.4, null reviews)
Car hire locations in Jersey City:
1 location
Dollar
Locations in Jersey City
49 Mall Drive West
+1 201 459 0900
  • 7.2
  • 7.8
  • 7.8
  • 7.4
  • 6.9
Recent reviews
3.2 Mediocre
7 Apr 2016
Cons: Rep was very rude and nasty they don't care about you
2.0 Mediocre
9 May 2016
Didn't rent us the car
Cons: We arrived all the way to New Jersey from Manhattan to rent the car and they wouldn't except any of our payment methods, including not only debit cards (which they said they do not except) but also a credit card the worked just fine to rent a car from Avis instead. This lead to us being forced to pay almost 400$ more on renting a car last minute from a nearby rental space, as well as being an hour late to a lecture we were giving and for which we needed the car.
10.0 Excellent
24 May 2016
Value for Money
Pros: I got a better car Sentra (instead of Corolla the booked one)with more space for our luggage
Cons: The location has very short working hours and close on Sundays; but the key-drop service worked fine - though that's not a comfortable option for any post return issues.
8.4 Excellent
2 Jun 2016
Fine
Pros: Dollar Staff at Mall Drive West were very good. Car was pretty good.
Cons: Dollar Office at Mall Drive West not easy to find. Either there was a problem with the wipers or the windscreen, because in rain, the wipers didn't clear the windscreen very well.
10.0 Excellent
13 Sep 2016
Awesome!
Pros: The rental process was simple and smooth. Thanks Dollar
4.0 OK
2 Mar 2017
Cons: They hesitated when I asked to change the car because of the previous one having bad breaks. Cars smell dirty.
8.8 Excellent
12 Nov 2015
Good but hard to find
Pros: Cheap. Pretty fast service. Jersey city location was a bit silly but overall good customer service.
Cons: Indont like having to return rentals with fill tanks of gas. It makes planning a nighmare to find a gas station JUUUUUUST close enough to the rental to not kove the needle. Also the jersey cith location needs to have sime signs in the mall for those who are walking in, say, from the path train station. otherwise it is literally impossible to find.
6.8 Good
2 Dec 2015
extra charges drove the price up
Pros: The staff was friendly. Unlimited miles included in rental.
Cons: Extra charge for additional driver (my wife) $13/day. Extra charge for day I didn't use it, just because I returned it after hours (even though the parking garage ticket indicated the time I returned it). Apparently this was a policy change once Hertz bought Dollar. Enterprise didn't charge me for an additional driver or for time not used. Also, Dollar miscalculated the charge for the tank of gas. The car itself (a Mazda 2) was fine, but the key was inconvenient -- no remote locking, only the driver door had a keyhole, and to unlock other doors you had to reach inside to hit an unlock button (no option to, say, double turn the key in the door to unlock all doors). Lastly, while very close to the PATH station as the crow flies, it is a bit of a hike from the station as the human walks. No shuttle was offered.
10.0 Excellent
12 Apr 2016
Amazing staff they were helpful and polite
Pros: They were very helpful and polite
Cons: The fast service and the great staff
6.0 Good
4 May 2016
Pros: The price
Cons: It would be nice to see a smiling face at the counter. Your help doesn't look too happy to be serving customers.
Avis
avis
Car hire reviews:
Good (6.2, 17 reviews)
Car hire locations in Jersey City:
2 locations
Avis
Locations in Jersey City
129 Montgomery Street
+1 201 427 7232
30 Mall Drive West
+1 201 217 8209
  • 6.0
  • 6.7
  • 6.5
  • 6.0
  • 5.7
Recent reviews
8.8 Excellent
18 May 2017
Cons: Very convenient
2.0 Mediocre
8 Nov 2015
Cons: there was no car for us at pickup
10.0 Excellent
21 Dec 2016
Customer Service to a "T"
Pros: The gentleman who took care of us is the model for how you should hire. Super nice, funny, wanting to please. It left me with the rare feeling of wanting to spend the time to write a review like this. We were extremely satisfied with our experience. I have since forgotten his name, but it was Tuesday, Dec 20th at 11am in your JC office on 1st St.
Cons: The signage outside of the building is poor. Drove around a little before realizing where the entrance is.
2.0 Mediocre
6 Feb 2017
go to hertz instead
Pros: nothing
Cons: I was turned away without the lovely gentleman cheating my ID seeing that I am over 25! He saw that it said probationary and turned me away. Even the DMV tells you as long as your over 25 you can rent a car. I was moment away from asking for a manager but I just left without a fuss. I went a few minutes away to hertz and had no issue renting a car. Won't ever bother with these guys again!
2.0 Mediocre
6 Feb 2017
No cars
Pros: Nothing
Cons: We had a reservation but there were no cars available (for us as well as a lot of other customers). After waiting over an hour, we had to get a car from somewhere else and pay more money due to the last minute nature of the rental. Thanks Avis. My question is this: if you knew in the morning that you had no rental cars, why not get in touch with people so they could make alternate plans?
7.6 Good
18 Mar 2017
Newport Mall counter staff very kind and helpful!
Pros: The staff at the Avis counter in the Newport Mall were very helpful and nice!
4.4 OK
7 Apr 2017
Terrible Return Process
Pros: Convenient location
Cons: We rented the car the 3 days, starting at 8pm on Thursday with the car to be returned on Sunday evening. When we brought the car back (on time), we had to self park, and when we go to the check in counter in the mall, the counter was closed. We ran around looking for a key drop box, none found. I called customer service - closed, called roadside assistance and told them I was leaving the car in the lot and putting the keys under the counter. Did that. Next morning called to confirm the keys were received. However, I was charged an extra day's rental, an extra day's car seat PLUS a late fee. Outrageous, considering I returned the car within 36 hours. Really unhappy customer here!!!!
7.6 Good
10 Apr 2017
Pros: Its nice to have a local car rental agency with extended hours, especially for a Saturday car return.
Cons: The interior had some residue from the previous rental and the windshield fluid was low. Detailing of car should be reviewed and approved before next rental.
7.2 Good
5 Sep 2017
Convenient Location for Jersey City
Pros: It was convenient to not have to go to Newark airport to rent a car. And relatively inexpensive compared to taxi prices.
Cons: Trying to find the check in location because it was located inside mall and no one was answering the phone when I called to clarify.
9.2 Excellent
24 Sep 2017
Great unless there is a problem
Pros: The car was fine, and checking in and out was a quick and simple process.
Cons: Within 2 hours of returning the car, we realized that we had left a pair of sunglasses behind. I called the location repeatedly around 8pm (it was scheduled to be open until 9:30), but noone answered. Called Avis 3 more times - the first agent told me to call back and hit the #5 for lost and found - it didn't work. The 2nd agent put me through to customer service - which was closed. The 3rd agent told me there was nothing we could do before the next day. Then I tried to fill out an online report - which only listed Newark Airport for a location in New Jersey, when we had not picked up the car at the airport. It would not let me leave the field blank, and so I couldn't file an online report. Quite a frustrating experience, for a rather mundane (and common?) problem.
Budget
Car hire reviews:
Good (6.6, 12 reviews)
Car hire locations in Jersey City:
1 location
Budget
Locations in Jersey City
351 Luis Munoz Marin Boulevard
+1 201 792 2028
  • 6.2
  • 7.5
  • 6.9
  • 5.6
  • 6.7
Recent reviews
10.0 Excellent
17 Apr 2017
great experience
Pros: the staff at the pick up point were really helpful - there had been a mix up about pick up and drop off sites and they sorted it really quickly. the first car had a crack in the windscreen - which we pointed out before we took the car - and it was changed with no problem at all. We had to wait about 10 minutes whilst they got a replacement car ready for us. Great service and such friendly staff - we will be back again. They now need to release the deposit held on my credit card!
7.2 Good
26 Apr 2016
Didn't get my reserved car
Pros: Quick check in and quick return. Good price
Cons: I reserved an intermediate size car and they didn't have any so was offered a compact car (ford fiesta) or a minivan. Ended up taking the minivan but would've preferred my reserved intermediate size car.
2.0 Mediocre
5 Aug 2016
Pros: Nothing
Cons: The attendant was extremely rude and unhelpful. The place is not clean. Terrible service overall
3.6 Mediocre
15 Aug 2016
Cons: Location severely understaffed; pickup took almost an hour. No Air Conditioning! On a very, very hot day
6.0 Good
15 Aug 2016
Fine rental
Pros: Great price
Cons: Staff was incredibly rude to both myself and another customer while I was picking up the car. I won't be back.
2.0 Mediocre
25 Sep 2016
No cars available - they refused to give me a bigg
Cons: I turned up - no compact car like I'd reserved. Plenty of minivans there - they refused to give me one. I phoned customer service of Budget to see if they could help - the representative refused to help, said "I don't care", and ended the call. So - no car. Now I have to write to Budget to get my money back for the insurance I paid for the rental
4.4 OK
4 Oct 2016
poor job
Pros: b
Cons: I did ask for a rental from ewr to Wikes-Barre,pa, I endet to get from jersycity budget office***? to avp, as I got in to the office of Budget , they told me the prise is about $60 more even the new ark is closer than jersy city? *** as I received the confirmation pf my request ( EWR-Wijkes -Barre) Ithought the address of budget is only for the street address
8.0 Excellent
22 Oct 2016
Location closed at time of pick-up
Cons: The pick-up time was the same time as the location closed, but this was not communicated at the time of booking. Thankfully I called to say I was running late, and saved myself a trip to the rental center. I had to reschedule my car for the following day.
9.6 Excellent
27 Apr 2017
Cons: Some expanded hours at the drop-off location or perhaps an after-hours drop-off option would have made life a lot easier. Aside from that, everything was terrific.
10.0 Excellent
20 Jun 2017
5 minute walk from the PATH train. Owner/operator was great!
Pros: Everything. Short wait time. Very nice, friendly staff. Great, clean car. Bill was exactly as expected.
Cons: Nothing.
Hertz
hertz
Car hire reviews:
OK (5.1, 11 reviews)
Car hire locations in Jersey City:
1 location
Hertz
Locations in Jersey City
135 Greene Street
+1 201 946 7887
  • 4.9
  • 5.8
  • 5.3
  • 4.0
  • 5.6
Recent reviews
2.8 Mediocre
1 Nov 2015
Charged for the entire weekend
Cons: Due to the location's random policy change that occurred in July 2015, if you were to rent a vehicle on late Friday or early Saturday, you are changed for the entire weekend. The reason was due to employees ineptitude to check the parking garage arrival card to confirm when the car was dropped of. As such the laziness has resulted in everyone paying for multiple days when only 24 hours is required. Highly unsatisfied.
2.0 Mediocre
4 Apr 2017
Pros: Car was clean
Cons: My rate was completely paid through priceline. However Hertz added $100 fee without my knowledge. The original car rental was only $48
10.0 Excellent
28 Apr 2017
Easy
Pros: I picked up my rental from Jersey City. It was convenient and the process was fairly quick before I started driving. Returning was almost as smooth.
Cons: There's a weird check-out process where you park in the parking lot and when you get to the counter, you have to tell them the mileage. I honestly forgot because other places, when i return, the person at the gate checks the mileage and all I have to do is return the key. So i had to wait a bit longer for the attendant to go back up to the car i had to check thrn come back down to clear me out.
8.0 Excellent
15 Jul 2017
Customer service is a joke
Pros: Pick up was a breeze and the car was a great rental. Attendant was efficient and polite.
Cons: Drop off was difficult to find and the attendant was rude and disputed with me on wether I let someone know I was returning the car after he almost parked it as my own. I told 2 different workers I was returning a car renta after a wild goose chase with poorly placed signs.
5.2 OK
26 Sep 2017
Cons: Waited in line for over 90 minutes to rent my car. Reserved an intermediate but was given a compact. This was my go-to rental location but I will not be returning.
4.0 OK
10 Oct 2017
Car was dirty
Pros: The car was dirty both inside and out when we received it.
2.0 Mediocre
12 Oct 2017
Although paid online they gave my car away
Pros: Nothing. I came from across the country with my family to visit relatives . Reserved a 7 person vehicle for 8am to return by 6 the same day. We got there at 9:30am & they had given the car away. In spite of the fact that I had paid in full online.
Cons: We had to go to the next town to get a vehicle from another rental car company. By that time only 4 of us could go because of the worry about getting back for a prior commitment. Not to mention the additional expense of uber to get to new location.
10.0 Excellent
17 Oct 2017
Staff at 135 Greene Were Amazing
Pros: I had a minor issue with my credit card and had to call my bank as my cell phone battery died.They charged my phone for me and let me get in contact with my bank.
2.0 Mediocre
7 Nov 2017
Very horrible experience with Hertz rental
Cons: 1)I waited almost 40 minutes to get the car(one woman ahead of me)-causing me to be late 2)They didn't give me the ticket to get out of the garage so I held up other cars, as I had to get out of the car and track down a ticket 3) I have asthma and the car smelled of smoke(causing me to take an inhaler 3 times during the few days I had the car) 4)When I went to return the car, there was no instruction on drop off-just to go up a ramp in a huge garage with all sorts of Hertz rental return signs and NO instruction-finally I had to leave it downstairs in a handicapped spot as I had to catch a ferry This was an all around horrible experience. I have rented from Hertz many times and have never had such a horrible experience. Thanks
Enterprise
enterprise
Car hire reviews:
Excellent (9.0, 9 reviews)
Car hire locations in Jersey City:
3 locations
Enterprise
Locations in Jersey City
21 2nd St
+1 201 792 2402
3715 John F Kennedy Blvd
+1 201 217 3320
832 Communipaw Ave
+1 201 434 2424
  • 9.2
  • 8.4
  • 9.6
  • 8.4
  • 9.2
Recent reviews
10.0 Excellent
26 Nov 2016
Great service
Pros: A small super friendly business in the middle of Jersey City. I needed to rent a car on short notice, they had what I wanted at a competitive price I dodn't have to go out to the airport to get a car - they were near by and it could not have been better
7.2 Good
3 Jan 2017
Good and Bad
Pros: They had a wonderful young lady drive me to the metro after my rental. She was pleasant and professional. The car was ok.
Cons: I arrived later than expected and even though I had confirmed my reservation and they had given my car to someone else. The man at the desk was very dismissive of me. I found him quite rude. They then had to drive me 20min away to another location to pick up another vehicle. The car smelled so strong of air freshener that it made me nauseous.
10.0 Excellent
17 Jan 2017
Pros: This Enterprise location is great and easy. Brand new vehicle, and friendly service. It's a smaller location, so there's opportunity for free upgrades when vehicles are not in.
Cons: This is an Enterprise problem, not this location, but if you pick up after 2-3pm, drop off really should extend to the end of the day... I ended up paying for an extra day, but well worth it.
10.0 Excellent
15 Nov 2016
Pros: Fast. Convenient location.
Cons: Closed Sunday
7.6 Good
17 Apr 2017
Friendly and Easy pick-up
Pros: The associates were very friendly and nice, helped me load up the rental car with all my stuff. Great value for money.
Cons: I really hated that I got two sets of keys and they were stuck together, so I always had this bulky ring with 2 keys and 2 fobs on it. They apparently need to have it like that so the keys are together if/when the car is sold, but it's incredibly inconvenient. What if I lost them? Which I didn't, but what if? Also the fact that I couldn't just put the keys in my pocket was very frustrating. Additionally, the car wasn't clean on the inside or outside, but that didn't bother me too much since I was driving out to the country, but I just thought I would mention it.
Alamo
alamo
Car hire reviews:
Excellent (9.7, 5 reviews)
Car hire locations in Jersey City:
1 location
Alamo
Locations in Jersey City
110 1st St
+1 201 656 7410
  • 10.0
  • 9.0
  • 10.0
  • 10.0
  • 9.5
Recent reviews
10.0 Excellent
26 Sep 2016
Jersey to Chicago
Pros: Great ride -- great service -- great price !!!
Cons: Not a thing -- it was a great experience !!
8.8 Excellent
27 Nov 2016
Pros: The team in New Jersey did an excellent job checking us in and making us feel appreciated.
10.0 Excellent
30 Nov 2016
Customer service
Pros: The customer service at both our pick up and drop off was great. Everyone was extremely helpful and answered all of our questions.
10.0 Excellent
18 Dec 2016
Was wonderful
Pros: I love the Caddy I got, smooth sailing. Great customer service.i will probably rent another Cadillac from Alamo again Lex
National
national
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Jersey City:
1 location
National
Locations in Jersey City
110 1st St
+1 201 656 7410

Guest reviews

Overall rating

10.0 Excellent
Based on 1 reviews

Overall
10.0

Cleanliness
10.0

Comfort
10.0

Pickup/dropoff
10.0

Value for money
10.0

Recent reviews

Sunnycars
sunnycars
Car hire locations in Jersey City:
1 location
Sunnycars
Locations in Jersey City
110 1st Street
58 travellers who hired a car in Jersey City gave the car agency they used an average rating of 6.9

Car hire locations in Jersey City

Jersey City