Reviews for Dollar in Lihue
- All reviews 100%
22 Dec 2017
Lugubrious sales clerk "mistakenly" charged me for a prefill of gas
Pros: Decent value, easy logistics
Cons: The sales clerk, a profusely sweating overweight and vaguely threatening bald man aggressively tried to upsell me a bunch of unnecessary stuff and ultimately charged me for the old prefill of the gas tank (an obvious scam that anyone with a pulse sees for the ploy that it is). Fortunately the charge was cancelled on drop off.
30 Nov 2017
A ripoff on top of the usual lousy car rental service.
Pros: Cold water.
Cons: Long lines. Hard sell to get upgrades which inordinantly delayed checkout, slowing everyone down. Had to switch btw screens because doing double duty as Advantage and Dollar. Then vehicle was barely passable as clean (given a quick wash - hard water stained side mirrors - floor mats still dirty and worn where driver foot rests). Then chickenshit upcharges not disclosed on Kayak's site (added another $15 to a $65 rental).
31 Oct 2017
Cons: Agent was terrible...took forever to process and tried to sell me on everything. Also have me the wors, oldest car. Bad service.
3 Jul 2017
Cons: Failed to disclose underage fees at booking and at pickup and was forced to pay over $300 more than what the original booking was listed as. This was only found out through my reciept after the fact.Fees were not included on kayak and were never mentioned the day of pickup. My $350 car rental turned into a $750 car rental. Very displeased with both kayak and dollar through this rental process