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Reviews
Pros
"Friendly , clean car."(in 1049 reviews)
", helpful, and fast with service"(in 1049 reviews)
"Friendly at pick up Quick service."(in 1049 reviews)
Cons
"The was not there."(in 3067 reviews)
"Further, my smelled of smoke."(in 2978 reviews)
"Time to get was a little slow."(in 3067 reviews)
Overall rating6.7 OkayBased on 170 reviews
Cleanliness
7.5
Comfort
7.4
Overall
6.7
Pick-up/Drop-off
6.6
Value for money
6.6
Recent reviews
Traveller rating
33
24
5
16
1
0
37
Find reviews that mention:
10.0
Great, quick service at the counter and car was ready to go in the garage. I came a bit early and they were still able to accommodate with no issueReviewed 22 Apr 2024
review from
6.0
I didn't appreciate the "nickle and diming"; the final price was almost 3 times what was advertised with all the added fees and taxes etc. They should be far more transparent with the final cost to the customer. Staff are upselling to the benefit of the business and not necessarily that of the customer. I was offered a transponder but after closer inspection it would have been cheaper for me to pay for the tolls. This was very disappointing; I recommend better training and customer sensitivity workshops.Reviewed 27 Mar 2024
review from
2.0
The pickup experience was horrendous, took almost 2.5 hours. The initial check-in line was extremely long. Once check-in was completed and instructed to go to lower floor to pickup car, you had to find an employee to put your name on a waitlist. The system was chaotic and unorganized. The entire process took 2.5 hours, I was late to meet friends for lunch and delayed my entire schedule. I was only in town for a night and required me to make alternate arrangements. Lastly, I was billed incorrectly and charged for refueling, even though I returned it at the same level I took the car.Reviewed 1 Feb 2024
review from
2.0
My experience with the TAMPA AIRPORT DOLLAR RENTAL HAS BEEN UTTERLY DISGUSTING. They put me and my mother in a 2018 Nissan Rogue when here we are a few weeks shy of 2024. When you turned the wheel it made a horrible sound, the charging ports didn't work, the trunk didn't open and when you were at a stop light or idling it would shake and sputter. So I decided to drive 45 minutes back to the airport to get something better. Upon doing so they seemed to be annoyed with me. So after feeling that way I didn't want to complain when the car they exchanged with REEKED LIKE CIGARETTES. Me and my mother decided to just go buy some air fresheners and deal with it. We never mentioned the smell and now I 100% regret it. A few days after returning from Vacation I check my credit card and notice they charged me $400 dollars. I call customer service and am told I was charged that for a "cleaning fee for smoking in the vehicle" so I am now in the process of trying to dispute this charge. I have asked several times to see the notes from the previous person that rented the car to see if it was noted about it smelling like smoke and was told they aren't allowed to give me that information. DISGUSTING SCAMMING COMPANY.Reviewed 7 Dec 2023
review from
8.0
Had the choice of picking which vehicle I would like to drive. The Nissan Rogue that I was given had 54,000 plus miles and shook when driven above 60 miles per hour. It had a number of door dings which concerned me before I drove off the lot. The attendant was helpful in reassuring me that none of the blemishes identified would register as damage that I caused when returned.Reviewed 15 Nov 2023
review from
8.0
It was good. Car was ready at pick up and drop off was easy/quick. I would have liked more information about driving / charging the EV as it was my first experience with one.Reviewed 9 Nov 2023
review from
4.0
The pickup window didn't have keys to any vehicles at Tampa Airport and there was a line of customers waiting.Reviewed 14 Mar 2023
review from
2.0
Pros:This was the worst experience I have ever had with a car rental company. The associated who was to help us, didn't. He not only gave me information that was never shared ahead of time, but then when we pushed back he just said "Do you want the car or not". I have never been treated that way. We left and went to Alamo and received the best experience ever. We even were given a much cheaper price.Cons:Do not use Dollar. I observed them treating other customers the same way. One associate was even speaking to friends while trying to help another customer. Those customers just walked away. Such poor customer service.Reviewed 28 May 2021
review from
6.0
Cons:Almost a 2 hour wait in line to get the car!!Reviewed 24 May 2021
review from
4.0
Pros:Drop off was easy.Cons:There was one agent working on a Saturday afternoon so the line took 1.5hrs to get to the rental counter. Once we got to the counter, the agent told us where to pick up our car and that someone would meet us there. The area he directed us to for our car was empty, no cars. When we finally tracked down what we thought was a clean car and someone to us it was another 25 minutes. While leaving the garage we realized the car was not clean at all. There was trash on the floor, sand on the inside of the doors and pieces of food all over. The check out person didn’t seem to care. As we left the rental car center and proceeded to get on the highway the car started shaking severely at 45 mph. I called Dollar to let them know about the cleanliness and the shaking. The first agent I spoke to told me to fill out something online about the cleanliness that didn’t exist. She then transferred me to someone else. I waited another hour on hold to explain the shaking issue primarily so I wouldn’t be responsible for the damage. No one ever answered. Everything about this could have been better.Reviewed 19 May 2021
review from
4.0
Pros:The car was clean and well maintained. Being offered a choice of vehicles was great.Cons:We were not informed of Florida Toll road processes. Since we did not set up toll road options when renting we were unable to use FL tolls without added expense. We also were told we could not add a spouse as an additional driver without an added fee. That was very annoying. It was clear the individual who checked us in hated his job and the customers he was helping.Reviewed 13 May 2021
review from
2.0
Pros:The car was clean, drop off easyCons:The pickup line in Tampa airport was at least 30 people deep. The only rental company that had a line that long. We waited over an hour to make it to the counter. The cost was outrageous for 4 days. About 400.00 for a intermediate car.Reviewed 11 May 2021
Top tips for hiring a car from Dollar at Tampa Airport
Book Dollar car rentals at Tampa Airport and enjoy driving yourself to Richmond city center, downtown Tampa or the city's major attraction sites. With your Dollar car rental from Tampa Airport, you can visit Lettuce Lake Regional Park, The Florida Aquarium, and Busch Gardens. Car rentals are more convenient than the other alternate modes of transportation at Tampa Airport, public transportation, and airport shuttles because you don't have to wait at bus stops or for the next shuttle.
You should know the precise location of the car rental counter and its operating hours when planning to book Dollar car rentals at Tampa International Airport. The Tampa Airport terminal houses all of the vehicle rental companies, including Dollar. Every day from 6 am to 1 am, the Dollar car rental desk at Tampa Airport is open. You can obtain the keys to your Dollar automobile faster if you reserve your vehicle online before flying into the airport.
The Dollar Tampa Airport car rental has a returning policy that allows customers to return their vehicles to a place other than the airport. If you choose a one-way car rental, there are no additional fees. Renters are not required to return the vehicle to the same pick-up location if they choose this option. If not, Dollar strongly advises customers to pick up their vehicles at the Tampa International Airport and return to the same place. Additionally, keep in mind that you are responsible for any damages to the vehicle until it is processed if you return it outside the business hours, before 6 am and/or after 1 am.
You will face notable difficulties trying to book Dollar car rentals at Tampa Airport on the weekends and on federal holidays like Memorial Day, Independence Day, and Labor Day. The number of passengers using Tampa Airport to enter or exit increases dramatically throughout these holidays. This rise is visible at every vehicle rental desk at Tampa International Airport. Therefore, it is very difficult to get your favorite car on such days.
25% of our users found hire cars from Dollar at Tampa Airport for £28 or less
Compact hire cars from Dollar at Tampa Airport are around 40% cheaper than other car types, on average
FAQs about hiring a car from Dollar at Tampa Airport
Can I get a specific Dollar car model at Tampa Airport?
Yes. You can always rent the Dollar car model you want at Tampa Airport, subject to its availability. Because of this, Dollar cannot guarantee that its customers will get the specific car they want. The large fleets of cars that are accessible to renters at Tampa Airport are one of the elements that contribute to its exceptional reputation as a Tampa car rental location. When you rent a Dollar car here, your chances of getting the car model of your choosing are higher.
What amenities do Dollar car rentals at Tampa Airport offer?
If you book Dollar car rentals at Tampa Airport, you will have a chance to access several exciting amenities. For instance, if you're taking a baby or toddler along, you can request a kid seat, infant seat, or booster seat. Dollar vehicle rental in Tampa will gladly offer any of these for you for a nominal daily fee. If you need winter tires when renting a car during the winter, they are readily available to customers. The Dollar's experts will put the tires on your car at no additional cost. Additionally, Dollar provides free-of-charge to individuals who are less mobile adaptive driving tools like hand controls and pedal extenders.
Which documents do I need when renting a car from Dollar car rentals at Tampa Airport?
Getting the keys for your Dollar car at Tampa Airport is quite easy. Simply show up with a valid driver's license at Dollar car rentals at Tampa Airport to acquire your desired vehicle. The license needs to meet two requirements in order to complete the renting process. On the license, your photo must be easily readable. In addition to this, ensure that your license will be valid for the entire rental period.
How much does it cost to hire a car from Dollar at Tampa Airport?
On average a hire car from Dollar at Tampa Airport costs £37 per day.
What is the most popular hire car from Dollar at Tampa Airport?
Full-size (Ford Expedition or similar) is the most frequently booked hire car type from Dollar at Tampa Airport.
Where can I find Dollar hire cars at Tampa Airport?
5405 Airport Service Road is the closest Dollar hire car location to Tampa Airport. The telephone number for this location is +1 813 396 3640.
Does Dollar offer shuttle or airport pick-up services from Tampa Airport (TPA)?
Yes
Everything you need to know for your Dollar car hire at Tampa Airport