Book E-Z Rent-A-Car hire cars in Salt Lake City

Salt Lake City, UT, United States
24 Sep — 1 Oct
Salt Lake City, UT, United States
Fri 24/9
Noon
Fri 1/10
Noon
Driver's age:

Pros

"Super fast and friendly s."(in 69 reviews)
"The ."(in 765 reviews)
" drop off was easy"(in 742 reviews)

Cons

"The was horrible"(in 134 reviews)
"Shuttle bus was "(in 60 reviews)
"The and smelled bad."(in 36 reviews)

Reviews for E-Z Rent-A-Car in Salt Lake City

Overall rating5.9 OkayBased on 58 reviews
Cleanliness
6.4
Comfort
6.4
Overall
5.6
Pick-up/Drop-off
5.2
Value for money
5.7

Recent reviews

Traveller rating
2
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2
0
Find reviews that mention:
5.6
Pretty poor pickup/customer servicePros:The car was clean/in good condition. The price was reasonable.Cons:The woman at the front desk was exceptionally rude and unprofessional. On her cell phone throughout the conversation. She made me get out of line after waiting about 45 minutes to be helped, because the fraud detection fired on my card and it declined. I was on the phone with chase and had it remedied in less that 5 minutes, but had to wait an additional 15-20 minutes to get back in line and be helped. My boyfriend offered to put the hold on his card, but they refused and said I would have to ad him as an authorized driver and pay more if we did that. All and all I’d say find a different place. I wouldn’t use them again, even though the car was fine. I was seeing red leaving here.Reviewed 30 Oct 2018
review fromkayak
4.0
Slowest Check In And crapy carsPros:The only good thing was the price but all they really have are Kias and Hyundais...Gross.Cons:The agent that checked me in said all of 5 words to me. Didn't ask me or tell me what kind of car I was getting. Then after checking in you have to go outside to get your keys. Waited another half an hour because the one person running the booth disappeared after giving me the keys and telling me to inspect the car. ALSO, The car rental is 10 minutes away from the airport, which I assumed all of them were, WRONG. I had to drop my car off in the morning and take Uber to the airport before the shuttle wasn't running yet.Reviewed 17 Mar 2018
review fromkayak
2.0
Not a 24 hour locationPros:NothingCons:E-Z Rent A Car is not a 24 hour location and there is no disclaimer regarding the hours of operation on the third party website. The location is also off site and the waiting area is out side. My pick up time for the car was 11:00pm. After walking through the airport, picking up my luggage and finding the outside pick up location, we were at the shuttle stop at 11:45pm. My family waited outside in 20 degree weather for 15 mins and no shuttle. I called the location and I receive a automated response stating the office was closed. I checked E-Z Rent a Car website and the operation hours are from 7am -12 midnight. The operation hours were never displayed on the third party website. If the location does close at 12 midnight, they should at least run shuttles until midnight or have a disclaimer stating the last shuttle run until a certain time and do not rent cars after the last shuttle. I had to make a last minute car rental for an on-site location (Alamo, 24 hr location) and paid $120 more. As of 7 days later, I paid for two car rentals and awaiting if I will be receiving a refund for the E-Z rentalReviewed 26 Dec 2017
review fromkayak
2.8
Cons:the first rental car I had shut off when I was driving down a hill. After feeling like the car was dangerous I went to exchange cars at the rental agency. I was treated with disrespect and without any apologies from this less than ideal situation.Reviewed 25 Jan 2019
review fromkayak
9.2
Definitely recommended, but beware!Pros:Excellent car (new, clean), quick and easy return process, extremely cheap (as long as you're okay not getting insurance).Cons:Lot is NOT at the airport, budget 30 minutes for shuttling and an additional 60 minutes for standing in line to get the car. Insurance is wayyyyy overpriced--turn it down. BRING YOUR CREDIT CARD. The one you used to reserve the car. You will also have to put a $200 deposit on it.Reviewed 30 Nov 2017
review fromkayak
7.2
need more shuttlesPros:car was fine and the best price i foundCons:waited a very long time at the airport. shuttle driver was stressed because he had to load 2 people w/ wheel chairs and there were over 10 waiting.Reviewed 21 Mar 2017
review fromkayak
4.8
Good car but confusedPros:The car was nice and cleanCons:Wait time for my rental was well over 30 minutes. The cleanliness of the rental facility and bathrooms was very poor... The only directions for drop off lead you to airport and they are about 2 miles away from airport. Very confusing and took us a lot of extra time and stress to actually find their facility. Turns out because they are called "advantage" and "Ez rent a car" our google maps can't handle such confusionReviewed 19 Sep 2016
review fromkayak
7.6
Pros:Customer service needs a little improvement.Reviewed 8 Jul 2019
review fromkayak
2.0
OcerchargedPros:I brought my car back 2 hours before contract time and went straight to airport. I was charged $30.00 for additional timeReviewed 17 Jan 2017
review fromkayak
2.0
Cons:My flight was delayed so I didn't arrive in Salt Lake City until 12:30 am. It was then I found out that EZ is one of the rental car companies that closes at midnight. It would have been nice if someone had told me that. Flights get delayed not infrequently. So I had to UBER to Park City and rent a car to get back for my return flight home. I contacted EZ to make sure I wasn't charged for a rental car I didn't use and was told that I would have to contact the company I booked the car through. Weak on customer service.Reviewed 27 Feb 2018
review fromkayak
10.0
Pros:Very smooth. We were able to upgrade to a Yukon for $10 extra per day. It was a very quick and easy process. Shuttle to and from airport was quick.Reviewed 2 Aug 2019
review fromkayak
6.4
Pros:Great upgrade!Cons:Terrible customer service at the drop off and was misinformed at the pick up.Reviewed 30 Jan 2017
review fromkayak

Where can I find E-Z Rent-A-Car hire cars in Salt Lake City?

72 N 2400 West, E-Z Rent-A-Car car hires

Address

72 N 2400 West

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 801 521 1761

Good to know

Most popular car type

Intermediate

Top tips for hiring a car from E-Z Rent-A-Car in Salt Lake City

  • Intermediate car hires from E-Z Rent-A-Car in Salt Lake City are around -15% cheaper than other car types, on average

FAQs about hiring a car from E-Z Rent-A-Car in Salt Lake City

  • Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from E-Z Rent-A-Car in Salt Lake City.

  • E-Z Rent-A-Car has 1 car hire location in Salt Lake City. Take a look at our E-Z Rent-A-Car hire location map to find the best car hires near you.

  • Yes

  • Yes