Book Advantage hire cars in Salt Lake City

Salt Lake City, UT, United States
24 Sep — 1 Oct
Salt Lake City, UT, United States
Fri 24/9
Noon
Fri 1/10
Noon
Driver's age:

Pros

"The ."(in 1231 reviews)
"s and easy return process."(in 354 reviews)
" was perfect & clean!"(in 1210 reviews)

Cons

"The reservation had no !"(in 1430 reviews)
" and smelly."(in 68 reviews)
"Car dope smoke!"(in 109 reviews)

Reviews for Advantage in Salt Lake City

Overall rating6.1 GoodBased on 232 reviews
Cleanliness
6.5
Comfort
6.7
Overall
5.9
Pick-up/Drop-off
5.5
Value for money
6.2

Recent reviews

Traveller rating
14
6
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16
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Find reviews that mention:
10.0
Desk agent was greatPros:LOVED the agent in SLC - he was very helpful and courteous in getting us a larger upgrade.Cons:Off-terminal building was difficult to locate. Could use better signage to & from the airport. ***Also, we are young, frequent travelers but after rental car drop-off, getting back to the terminal via the shuttle was very confusing.*** The shuttle drops you back off in front of the rental car place instead of at your Airline's Terminal so we had no idea where we needed to go. Ended up walking through two terminals until we found the American terminal. SLC airport is old and poorly signed -- it would help if your shuttle drivers could instruct people on where their Airline's terminal is.Reviewed 17 Jan 2018
review fromkayak
2.0
Cons:The employee immediately asked me if I wanted to upgrade to an SUV, not mentioning the increased cost. I confirmed that I would have to pay for the upgrade, the employee said yes, so I said I was not interested. She then let me know that I would be getting an upgrade to an SUV because that was all they had available. They were trying to get me to pay for an upgrade that they KNEW I would be getting anyways. I found this and the general rude treatment from two separate employees (one at pick up, one at drop off) to be unacceptable.Reviewed 18 Apr 2016
review fromkayak
5.2
Slow pick up/quick returnPros:The return process was very quick, and the shuttle got us to the airport timely for our return trip home.Cons:You should probably choose one of the rental car options with rental desks at the airport (I noticed Hertz and Enterprise). Advantage is at a remote location that is at a further than average distance from the airport. When we arrived, there were 4 other parties renting in front of us, and it took almost an hour and a half to get our car. They are not set up to handle large volumes of rentals. They were running short on the type cars that had been reserved, and the pick up process took much longer than what I am accustomed to with other companies. The price was just under other companies, but I don't know that it was worth the hassle. If you choose this company, bring your patience.Reviewed 7 Mar 2016
review fromkayak
4.0
Bad experience with this companyCons:The interior and exterior of the car is dirty and it seems like no cleaning before sending to the customer (You can imagine how careless they did for cleaning, while I could find a can of energy drink under my seat during car pick-up.) The staff is unhelpful and inattentive, as he entered a number of my contact info incorrectly. Pushing you buy extra insurance, even when we have our own coverage (Be prepared to print your insurance policy, or otherwise the staff would give you a hard time). Quotation through Kayak is different from their company (Be prepared to pay more for concession fee and state tax). Good luck to you if you choose to rent a car from this companyReviewed 13 Aug 2017
review fromkayak
6.0
Decent Car RentalPros:They gave me an upgrade to a large SUV for only $10 extra a day since there was unexpected snow in the Canyon to Park City, Utah. Staff were fairly friendly.Cons:Had to wait about 25 min for shuttle at the airport to take me about 10 min out to Advantage for the rental. My returning flight was at 5:55am and the earliest they pick up at their location was 5:15am in the morning. They assured me that was enough time to get through Security and to my flight. However, I barely made it - if I hadn't sprinted with my bags across the airport I would have missed my flight. I guess my other option would have been to be dropped off he night before but that would have been very difficult for me. That was too close to call for me and my comfort level, so I doubt I would purchase a car rental that far from the airport again.Reviewed 2 May 2016
review fromkayak
4.8
Poor reservation experiencePros:The van was reliable and got us to and from where we needed to go without issues.Cons:It took a while for the shuttle to arrive at the airport. I think I waited about 20 minutes for it. There was no indication of when it would show up. One of drivers for another company finally told us they come every 15 minutes. Once at the store the line was long and slow. It took another 20 minutes just to talk to someone. Then they didn’t have a comparable vehicle for me to rent. My ‘reservation’ meant nothing. I was basically forced to upgrade to a van. They gave me a better deal but they should have just given me the van for my reservation price since that is all that they had left. Pay a few bucks more and reserve a car with one of the major rentals at the airport. You’ll more than make it up in convenience and stress.Reviewed 11 Apr 2016
review fromkayak
4.8
never againPros:the car was fineCons:I made a reservation online for my visit to Salt Lake City this month. Within minutes I realized I had made a mistake. I called to see if I could add a day to my reservation. I was told NO. However I could go online and make a new one then they would cancel the first one. I went back online to do just that, imagine my surprise when the same car was three times what it had been 5 minutes earlier. I also noticed that because I had paid for the first one there are no changes, refunds or cancellations. I booked one day thinking I would sort it out in SLC. When I picked up the car I asked if the two could be merged, yes they could for an additional $511.00 and loose the original. The young woman at the counter could has cared less and was less than helpful. So for my four day stay I had to waste more than 2 hours of my time and gas to return the first car and get a totally different one. On the second car they double billed me for the insurance. Not to mention i had to give them my credit card for 2 $200.00 deposits. Admittedly I do not travel often so I do not know all the ins and outs, but come on I wanted to add a day, not cancel. I thought I was going to a trusted site "Travelocity" and by extension "Car Rentals.com". I will never go to either one again and I will tell everyone I know of my experience.Reviewed 16 Jul 2018
review fromkayak
4.8
Cons:When we got there and the car I requested was not available, felt pressured to upgrade. They gave us a car with temporary tags which expired before we had to return, did not notice till our second day and some 250 miles away. tried for 3 days to call them, never answered the phone. Call customer service and their hotlines and they were also unable to reach them in Salt Lake City. Called Utah State Highway Police and they said a trooper could give us a ticket and impound the car. Vacation was put in jeopardy so we drove back to get a different car. They said they were moving and the phones were not working and could not understand how the employee gave us a car with expiring tags. When we exchanged the car they were nice about it but everything else about customer service was terrible. We were told by 2 different people in customer service (phone) that they would get back to us and never returned that call. My suggestion to anyone else is to use the bigger names and forget about this company. Made no offer to adjust our bill even though we had to adjust our vacation and spent a whole day driving to and from our planned vacation to exchange car.Reviewed 10 Aug 2016
review fromkayak
6.0
Windshield nick on 32,000 mile car?Pros:Car worked fine despite the many scratches on hood, left front fender, and left quarter panel.Cons:Minor ding on windshield that did not affect visibility and was not spreading was overlooked by me in the damage report at initial pickup. Given the significant existing damage on the outside of the car, I figured Advantage had low enough damage standards that a very minor windshield ding was "de minimis" - too small to worry about. Apparently I was wrong. I wonder how many times Advantage has gone for a damage claim on the minor ding, succeeded in getting money from a renter, and then failed to replace the windshield. I'm entering "negotiations" with the 3rd party claim recovery company in the next day or two.Reviewed 15 Feb 2017
review fromkayak
7.2
Pros:The car was nice. And complimentary shuttle was great.Cons:Customer service could have been better, it did not feel that welcoming. When shuttling having my information to verify we aren’t getting into a strangers car would have felt safer. When going over the pre damages on the car before I leave I felt that it would be more beneficial for them to come out and inspect the car with me rather than me doing it alone. Security deposit amount needs to be listed because that was a surprise. But we enjoyed the car and returning it was easy. I just feel that those other things I mentioned need to be worked on.Reviewed 10 May 2020
review fromkayak
2.0
BEWARE OF DOING ANY BUSINESS WITH THIS COMPANYPros:NOTHING!Cons:THEY CLAIM TO BE "AT THE TERMINAL IN SLC" THEY ARE VERY FAR OFF PROPERTY. WHEN I CHECK IN WITH THEM THE WOMAN ASKS WHAT TIME MY RESERVATION IS, IT IS AT NOON. IT IS 11;20, SHE TELLS ME THAT A CAR AT THE RATE I BOOKED IT IS ONLY AVAILABLE AT NOON. SHE THEN PROCEEDS WITH HER VERY HEAVY UPSALE TO MUCH MORE EXPENSIVE CARS. I TELL HER I WILL WAIT TILL NOON AND GET THE CAR I BOOKED CAUSE I AM SURE IT WILL MAGICALLY APPEAR BY THEN. I SIT. THE NEXT BUS UNLOADS AND I WATCH HER BEGIN HER HEAVY UPSALE TO THE NEXT CUSTOMERS. I JUMP UP AND THE OTHER EMPLOYEE JUMPS TO ATTENTION AND SAYS HE WILL HAVE A CAR FOR ME RIGHT AWAY EVEN THO IT IS STILL NOT NOON. I THINK HE KNEW I WAS GOING TO ANNOUNCE TO ALL THAT THEY WERE IN FOR AN UPSALE. THE MAN DOES ALL THE PAPERWORK, PUTS MY IN A VERY UNGRADED CAR, TELLS ME IT IS EVEN A BETTER DEAL THAN MINE WAS. MY CAR WAS $89. FOR 4 DAYS. THE NEW DEAL COMES IN AT $60. I SIGN THE PAPERWORK AND I AM ON MY WAY. I RETURN THE CAR THE EVENING BEFORE IT IS DUE BACK. THE PAPERWORK THEY GIVE ME FOR THE CAR IS NOW $98. I TELL MY STORY AND SHOW HIM THE PAPERWORK FOR $60 AND HE SAYS THE GUY WROTE IT FOR A DAY SHORT THAT IS WHY IT IS $60. NOW I GO TO MY AMEX THEY HAVE CHARGED ME $260 FOR THE ORIGINAL FEE, ANOTHER $98 FOR THE NEW CHARGE AND THEN AN $18. CREDIT. LONG AND SHORT AMEX FIXED IT ALL AND I ENDED UP PAYING $80. NOT WITHOUT A BATTLE AND BAD CUSTOMER SERVICE AND A LIE ABOUT LOCATION! NEVER RENT FROM THESE PEOPLE IT IS NOT WORTH THE HASSLE AND THE VERY SMALL SAVINGS THEY SAY THEY WILL GIVE YOU AND THEN TRY THEIR BEST NOT TO. BUYER BEWARE!!!Reviewed 28 Oct 2015
review fromkayak
4.4
Much better options availablePros:Car was clean and reliable. Received full deposit back.Cons:It had been advertised as in the terminal, but it was not. We had to wait 15 minutes for a shuttle to take us another 10 minutes away from the airport to a shoddy rental center. The agents who checked us in tried to non-chalantly double the cost of our rental by offering a 'special deal on SUVs'. While we were waiting in line, I overheard one of the agents tell a foreign student that the car she had rented online had yet to be returned and gave the potential renter the option to either wait an indefinite amount of time for the car to be returned or pay an upgrade fee to rent a vehicle that was available. Since the rental office is in the middle of nowhere, there weren't many options.Reviewed 20 Oct 2015
review fromkayak

Where can I find Advantage hire cars in Salt Lake City?

72 N 2400 West, Advantage car hires

Address

72 N 2400 West

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 801 521 1761

Good to know

Most popular car type

Intermediate

Top tips for hiring a car from Advantage in Salt Lake City

  • Intermediate car hires from Advantage in Salt Lake City are around 16% cheaper than other car types, on average

FAQs about hiring a car from Advantage in Salt Lake City

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Advantage in Salt Lake City.

  • Advantage has 1 car hire location in Salt Lake City. Take a look at our Advantage hire location map to find the best car hires near you.

  • Yes

  • Yes