Reviews for Enterprise in London
- All reviews 100%
3 Sep 2017
Pros: the service was fast, very helpful, and very friendly. best car renting experience so far!
14 Aug 2017
Pros: staff were helpful about getting us a bigger car that met our needs for not too much more than original price
Cons: description of car size we reserved didn't match what we were offered on arrival
2 Aug 2017
Excellent customer service, no wait time.
Pros: Personnel were very customer focused and thier goal was to get you in the car and on your way to your destination. Return of car and transport to airport was the quickest and easiest we have experienced at any major airport.
2 Jul 2017
Car condition poor and difficult
Cons: The car had 30,000 miles and was covereved in small dents and scratches. I questioned this with the rep. Who was helpful and she used a small plastic template stating only large damage is considered material. However when i rerurned the car a different rep started examining every tiny scratch with NO TEMPLATE in sight. I looked after the car and all the damage was on there. After some arguing she agreed. But i will not fo back, ill use Sixt where you get none of this rubbish and much newer cars.