Book Fox hire cars in Burbank

Burbank, CA, United States
12 Dec — 19 Dec
Same drop-off
Burbank, CA, United States
Sun 12/12
Noon
Sun 19/12
Noon
Driver's age:

Fox car hire prices in Burbank

£47/dayEconomy
£48/dayCompact
£49/dayIntermediate
£53/dayFull-size
£111/dayPeople carrier
£66/dayIntermediate SUV
£75/dayStandard SUV

Pros

" and helpful."(in 863 reviews)
" shape."(in 1639 reviews)
"Fast pickup and ."(in 590 reviews)

Cons

" horrible and rude."(in 364 reviews)
" and smelled"(in 2734 reviews)
"2 for car."(in 375 reviews)

Reviews for Fox in Burbank

Overall rating5.8 OkayBased on 309 reviews
Cleanliness
6.0
Comfort
6.1
Overall
5.5
Pick-up/Drop-off
5.5
Value for money
5.9

Recent reviews

Traveller rating
54
33
44
72
0
Find reviews that mention:
4.0
Pros:Ladies in the lot at pick up and drop off we’re friendly and courteous.Cons:The counter person at pickup was rude and condescending. He was complaining about coworkers. The car smelled horrible and was all scratched and dinged up. Also I booked a compact and got a midsize. I wanted a compact to reduce my gas prices and it’s easier to park. Not happy that my flight got cancelled and they charged me $80 to drop off at a different airport only 20 mins away from my original airport. I couldn’t get through to a Fox agent either to see about changing airports. I won’t rent from them again.Reviewed 17 Feb 2021
review fromkayak
2.4
Pros:They had the wrong information than my reservation and would not honor my reservation and gave me the wrong car. Switched my car class to a lower status than I paid for without asking or giving an option. Were rude and told lies. They gave us a car they wanted to get rid of because they didn't want us to take one of their nice cars from their fleet because we were returning the car to a different airport. They literally spoke this out loud in front of us as they did not honor the rule of thumb of if you do not have the car class that I booked available you upgrade the person to the next class up not down grade them .Cons:Overall be honest. Try to practice proper business ethics and not lie to customers.Reviewed 30 Jan 2020
review fromkayak
2.0
Incorrect car poor service dirty grubby premisesPros:Absolutely nothing the highlight of the car hire was returning itCons:When I order a Mercedes GLE or similar and get confirmation email to say the same I do not see a doge mpv being similar. Not to mention the 1 hour wait in line to get the car the. To find out it’s not what I had ordered I hope never to have to hire of foxy again. It is my first and last time.....Reviewed 21 Oct 2017
review fromkayak
2.0
Pros:N/ACons:N/AReviewed 2 Jun 2020
review fromkayak
2.0
Cons:Come on guys! Your cars are always so dirty, scratched, you advertise nice SUV’s and the only vehicles you have as SUV’s are Mitsubishi SUV’s that doesn’t even have apple car play!?? Now this time the gas cap was locked and I needed a key to open it 🙄 I had to drive with almos let 0 gas to the closest Fox rental to have someone to open it for me in order to get some gas 🙄 plus that “SUV” was so dangerous felt like it was gonna fall apart in every curve 😱 it’s not the first bad experience I have with your sketchy cars. Finally I bought a brand new car I hope I will never use your cars. And maybe I can use a decent car rental next time.Reviewed 28 Dec 2020
review fromkayak
2.0
Pros:The staff was not able to help me make the proper changes to my order and this caused me to cancel the order al together.Cons:I made this reservation in error for pick up location. In renting this vehicle, I did not notice I rented it in Burbank which was way out of our way. I was very disappointed that in calling customer service, there was not an option to speak to someone. Once I logged online and spoke in the "chat" the person in the chat confirmed that I needed to call Fox to make the changes to my pick up location. I did not feel that customer service on either kayak or Fox rental is informed correctly as I was bounced back and forth between both parties stating that it was Kayak change or Fox change. This was a hug inconvenience that caused me to cancel the order all together. If the error was manageable on the consumer end to make the proper changes, this would have avoided the customer service call all together and avoided cancelation to my purchase.Reviewed 16 Mar 2021
review fromkayak
4.4
Pros:The car was fine. The charges were outrageous.Cons:One person working, a long line. No choice was offered on my time for pick-up and drop-off. Instead, a menu said 12:00 PM, and I couldn't change it according to my actual flight times. When I called a day before my flight to state my actual flight times, I was told that since I had pre-paid, I could not change the times. When I reached the counter, I was told that I would be charged extra for an earlier pick-up and later drop-off. What was $177.00 became $338.00. When I dropped off the car, the attendant told me my bill was $438.00. No other rental car agency ever did this to me.Reviewed 18 Dec 2019
review fromkayak
2.0
Pros:Nothing. A terrible experience.Cons:The car had dents snd scratches and smelled heavily of pot. We stuck Clorox wipes in the vents and rode with the back windows open to help with the smell. The gas gauge didn’t work right leading them to charge for gas although I had filled up right before returning the car. And to top it off they charged me over $40 for bringing the car back 3 hours early. That’s right, I brought it back early and not late and got charged. I predict a lot of time on the phone with their customer service people because their counter person was awfulReviewed 19 Sep 2020
review fromkayak
2.0
Pros:This is specifically FOX. Nothing good. One person staff and too busy. I was informed that the pick up time was altered without my knowledge. This was not made clear to me with obvious notes. He was not apologetic and seemed this is normal for the business. Have you compared your clientele to your competitors? As we waited in line, we noticed the overall atmosphere and confirms this thought. Is FOX a lower end company trying to keep up ? I recommend to raise your standard while still being competitive.Cons:Pleas read the 'Like' part .Reviewed 21 Jan 2020
review fromkayak
5.6
Pros:Price for the week Car drop offCons:Car was not totally clean, as I have experience with other rentals. At the airport pick up level the Fox representative had most of the paperwork pre- filled out. Including the car pre inspection report. The report was inaccurately filled out and had missed multiple areas of previous damage. The agent did not appear to be happy that I had questioned her report, but did mark the other areas that I pointed out to her. During the week I located the damage report from the person who had rented this car just prior to me. On their damage report the area that I had questioned and wanted noted was marked. I felt that this was an attempt to take advantage of the next person renting this car, if they would have just accepted the damage report as is. I also have noticed that other rentals that I have been contracted with did not have the mileage that this car had. Over 38,000 milesReviewed 26 Jul 2016
review fromkayak
2.0
Pros:NothingCons:No one was available at the time of pick up. No staff. I waited for 30 minutes. Called your crappy office. No answers, no staff to speak to. I took a 50$ uber ride to the airport to pick up the vehicle and took and other 40$ uber ride home after no one was available to help me. You wasted my time, money, and I missed an important meeting. I will be demanding my money back and calling my financial institution, as well as MASSIVELY leave bad comments on your posts, ads, website, reviews, and anything I can. Thanks for nothingReviewed 5 Jun 2021
review fromkayak
4.0
Cons:Car was making noise from inside door knobs etc.Reviewed 27 Aug 2019
review fromkayak

Where can I find Fox hire cars in Burbank?

2501 N. Hollywood Way, Fox car hires

Address

2501 N. Hollywood Way

Hours

Monday05:00 - 23:30
Tuesday05:00 - 23:30
Wednesday05:00 - 23:30
Thursday05:00 - 23:30
Friday05:00 - 23:30
Saturday05:00 - 23:30
Sunday05:00 - 23:30

Phone

+1 818 573 5533

Good to know

Most popular location

2501 N. Hollywood Way

Most popular car type

Full-size

Top tips for hiring a car from Fox in Burbank

  • Book your car hire from Burbank in Fox at least 1 day before your trip in order to get a below-average price
  • Full-size car hires from Fox in Burbank are around 22% cheaper than other car types, on average

FAQs about hiring a car from Fox in Burbank