Book Fox hire cars in Costa Mesa

Costa Mesa, CA, United States
3 Oct — 10 Oct
Costa Mesa, CA, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and helpful."(in 863 reviews)
" shape."(in 1639 reviews)
"Fast pickup and ."(in 590 reviews)

Cons

" horrible and rude."(in 364 reviews)
" and smelled"(in 2734 reviews)
"2 for car."(in 375 reviews)

Reviews for Fox in Costa Mesa

Overall rating5.5 OkayBased on 258 reviews
Cleanliness
5.6
Comfort
6.0
Overall
5.3
Pick-up/Drop-off
5.4
Value for money
5.8

Recent reviews

Traveller rating
58
23
42
79
0
Find reviews that mention:
2.0
Cons:Refund refused, even with new mandatory state stay at home ordersReviewed 8 Dec 2020
review fromkayak
2.0
Cons:Customer service was absolutely terribleReviewed 1 Feb 2021
review fromkayak
4.0
Cons:Pick up was not coordinated properly. Cars were not available. After 1st assigned car and waiting 30 minutes for it to be cleaned, turned out that the car had tags that had been expired since December and could not be issued. Then waited another 30 minutes for them to find a new car. The start to finish process took 1.5 hours before I finally told them I just need a car and don’t care if it’s not been cleanedReviewed 2 Feb 2021
review fromkayak
2.0
Pros:NothingCons:The car should have been ready prior pick up.Reviewed 21 Feb 2021
review fromkayak
3.2
It's worth the extra few bucks for better service with someone else.Pros:Price was the lowest, but not by enough to justify the crappy service.Cons:This was not a great experience overall. I made a mistake by choosing an off-airport rental company in the first place, which is totally my fault. The emailed instructions for the shuttle weren't that great, and then when the Fox rental shuttle driver arrived he just parked sitting there with his doors closed playing on his phone. Having not done this before, I and another man stood waiting for a while before finally knocking on the door to be let in. Once we got to the rental facility, the wait time was very long, then when I finally got to the counter they had no sedans available so I had to drive a big minivan. Normally I would consider this an upgrade but I got an older van that had a lot of miles on it and smelled kinda funny. They told me to check back later in the week to see if I could trade it for something else. When I called a couple days later, it took forever to get a person on the phone (you have to choose the option for emergency roadside assistance), it took even longer to get an answer and it was that I would have to drive to the fleet location 2 hours away in LA to get another car. I will never use Fox rentals and my friend that I was visiting will warn all future visitors not to use them either. The people who did help me were friendly, but the experience overall was still not pleasant.Reviewed 13 Nov 2017
review fromkayak
3.6
Pros:Fair priceCons:Customer serviceReviewed 15 Jul 2020
review fromkayak
2.8
Pros:Van was filthy and smelled like wet dog. Vehicle was not ready at pick up and office staff was lazy.Cons:Everything.Reviewed 27 Jul 2020
review fromkayak
8.0
Cons:when booked the itinerary did not say that me (the person who booked it) had to be there since my husband was the one picking up the car. He had to come home and get me to drive me back to the rental car place to sign out the carReviewed 1 Jul 2020
review fromkayak
4.0
Pros:I liked the gas mileage of the vehicle and the AC made it comfortable inside.Cons:The tire pressure was absolutely unsafe to be driving on the freeway. The windshield wipers seemed to be malfunctioning. The front brakes and alignment were terrible. The car literally dragged to the left when hitting the brakes due to such poor alignment. Very unsafe vehicle and should be taken out of service for maintenance!!!!Reviewed 14 May 2020
review fromkayak
5.6
Poor customer Assistance over the phoneCons:I have been trying to get in contact with a customer service representative to get information of the vehicle to pay tolls and avoid fees. I meant to snap a photo of the license plate but i was rushing and forgot about it. Its been 2 days since trying to speak with rep. and no answer yet. In addition, i left my not so cheap sunglasses and see they can send it to my home since i'm not from California, but by now im sure its a lost request. As a type this review, i'm continuing to hold for at least 20 minutes. I hope they are able to help in getting the information I need. This could have been all avoided if FOX rental provided a "plate pass" as part of their rental agreement. This was not offered at the location where i picked up the vehicle.Reviewed 26 Apr 2016
review fromkayak
4.4
Pros:The price was a positive. Check in was quick and a shuttle was available to get us to the airport.Cons:*The instructions of where to pick up the shuttle at SNA are very confusing. *We waited over an hour at the rental office to get our car. *We reserved an economy car for the purpose of good gas mileage, were instead given a Jeep SUV that averaged 23 MPH *We weren't given a choice of cars, they didn't seem prepared for the number of people they had rented to. *Our car had obviously been smoked in.Reviewed 26 Jun 2020
review fromkayak
2.0
Pros:The vehicle was not ready for almost 40 minutes. It only had about 1/8th of a tank of gas. On the plus side....it was an easy drop off.Cons:Have the vehicle ready....especially when it was paid for in advance.Reviewed 28 Dec 2020
review fromkayak

Where can I find Fox hire cars in Costa Mesa?

325 E Baker Street, Fox car hires

Address

325 E Baker Street

Hours

Monday05:00 - 23:30
Tuesday05:00 - 23:30
Wednesday05:00 - 23:30
Thursday05:00 - 23:30
Friday05:00 - 23:30
Saturday05:00 - 23:30
Sunday05:00 - 23:30

Phone

+1 714 874 5322

Good to know

Most popular location

325 E Baker Street

Most popular car type

Intermediate

Top tips for hiring a car from Fox in Costa Mesa

  • Intermediate car hires from Fox in Costa Mesa are around 52% cheaper than other car types, on average

FAQs about hiring a car from Fox in Costa Mesa

  • Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Fox in Costa Mesa.

  • Fox has 1 car hire location in Costa Mesa. Take a look at our Fox hire location map to find the best car hires near you.

  • Yes

  • No (according to our data)