Hotels near Hartsfield-Jackson Atlanta Airport

Hotels near Hartsfield-Jackson Atlanta Airport

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Hartsfield-Jackson (ATL) - Atlanta, GA, United States
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Best hotels near Hartsfield-Jackson Atlanta Airport

Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.0 Excellent
Based on 260 reviews
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.6
Services
9.0
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.2
Location
9.3
Services
9.3
Staff
9.3
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.2
Staff
8.9
Cleanliness
9.7
Comfort
9.8
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.5
Comfort
9.5
Location
9.5
Services
9.2
Staff
9.1

Excellent 10.0
Pros: Property is right by the AirPort. The airport sky train is abut 200 feet away and runs 24hrs a day.
Excellent 10.0
Pros: I loved the housepetality, the people was so nice and friendly some was familiar with the events of the weekend and other places to go.The Marta bus line was quick was of getting around . Over all I really enjoyed the hotel stay the bathroom was amazing!
Cons: Nope ! I Loved Everything .
Excellent 10.0
Pros: The room was nice and clean. We were not expecting to be in overnight in Atlanta, but we¿re happy it was here! The bed was nice and comfy, the bathroom was GORGEOUS and everything was sanitized. Even included a small pack of sanitizing wipes.
Cons: There was only one wash cloth, an extra would have been nice.
Excellent 10.0
Pros: I liked the location, the rooms, and the staff
Excellent 9.0
Pros: Front desk staff and another African American, short hair cut, lady upfront were very delightful, professional, and helpful.
Cons: The parking is a bit high for the garage to be behind and not even attached. Its a inconvenience the way its set up
Excellent 10.0
Pros: The proximity to the airport but it was also very beautifully decorated and extremely clean
Cons: The food options at the bar were a little disappointing but still I was very happy with my stay
Excellent 8.0
Pros: bed was comfortable.
Cons: when booked.. i should have looked closer. 30 dollars to park! and parking was in a garage 400 plus yards away and it was cold! bad knees. no water in room. no amenities. internet - not free. not enough space to cont..
Excellent 9.0
Pros: Floors were quite
Cons: Parking
Excellent 10.0
Pros: Really cute hotel very clean
Mediocre 3.0
Cons: Late check-in. One staff member at the check-in. He could log in to check us in. It took 30+ minutes! Hotel was 4 star rating, but I wouldn’t rate the hotel 4-star. I was very disappointed with my 4 Star Renaissance by Marriott experi
Poor 1.0
Pros: Nothing
Cons: They was very rude. System went down and couldn’t check in until 11pm at night and still charge 30 a night parking so accommodations at all. 1 towel in the room with double beds. Try to tell me they couldn’t find my name in t
Good 6.0
Pros: Close to the airport
Cons: Check in was slow. Only one person with 8 to 10 checking in. Slow
Excellent 10.0
Pros: The friendliness of the staff . Along with how accessible everything was .
Cons: The parking fee which was 30$
Excellent 10.0
Pros: Nices, most convenient hotel in and out of Atlanta airport.
Poor 1.0
Pros: Location was convenient
Cons: Customer service terrible
Okay 5.0
Pros: It was nice hotel, convenient location.
Cons: Hotel charges for parking and internet
Good 6.0
Pros: Comfortable beds
Cons: Dirty floors and shower
Excellent 10.0
Pros: Very nice and courteous.
Excellent 10.0
Pros: food excellent, well appointed, good small meeting spaces in lobby
Cons: signage to get to the hotel from sky train.
Renaissance Atlanta Airport Gateway Hotel - Atlanta
Rated no. 1
9.0
Excellent 9.0
Based on 260 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
9.0
Overall 8.7 Excellent
Based on 160 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
9.0
Cleanliness
9.0
Comfort
8.8
Location
8.6
Services
8.8
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Location
9.1
Services
9.1
Staff
9.1
Cleanliness
9.2
Comfort
9.5
Location
9.0
Services
9.1
Staff
9.3
Cleanliness
8.9
Comfort
8.7
Location
8.4
Services
8.4
Staff
9.3
Cleanliness
8.9
Comfort
8.6
Location
8.6
Services
8.6
Staff
9.1

Excellent 10.0
Pros: Loved the view from my room, the 2 bedroom was spacious. Breakfast buffet had a great selection of food. Room was very clean and comfortable.
Excellent 10.0
Pros: Everything was clean. The staff was professional and polite. They were sold out of the initial room I booked. They accommodated me and my family by giving us two king suites side-by-side which was much better than the double bed I had originally booked. Everything is exceeded my expectations about the cleanliness during this time. They offer a breakfast buffet however I don’t eat pork But there were other options available to accommodate.
Cons: Breakfast buffet served pork
Excellent 8.0
Pros: Clean room, spacious room, comfortable bed, free breakfast, close to airport
Cons: For it’s purpose, one night prior to flight next am, can find no faults
Good 6.0
Pros: Nice enough hotel. Nice to have shampoo AND conditioner in the shower, and the lotion was the best I've found in a hotel.
Cons: Shuttle took a LONG time to arrive - we called from the airport and they said to call when we were closer to the pick-up location - and then it took 40 minutes for the shuttle to arrive. When we got there, the front desk person said she had no idea why it took so long, as she advised the shuttle driver as soon as we called and it's a 5 minute drive. This was after 10pm, so we were tired and having to wait so long was not good. Also, both beds were worn out on the nightstand side - saggy - and we had to sleep on the far side of the beds. The suite is way more than needed for an overnight stay - layover between flights - with a mini kitchen and living room. Not worth the price.
Excellent 9.0
Pros: Good hospitality staff and clean
Poor 1.0
Pros: Close to airport
Cons: Sofa in room dirty/ torn; some upgrades to rooms, but still has musty smell ; is NOT a quality hotel by far.. Ironically I had checked in same hotel last September¿ same issues w sad, old and rundown appearance, including the torn sofa! Left that time
Excellent 9.0
Pros: The friendly staff, the rooms and the location
Cons: Tes on the third day of our stay the room was not cleaned
Excellent 10.0
Pros: Melanie at the front desk was so polite and helpful.
Excellent 10.0
Pros: King suite was just right nothing more nothing less.. next time I’m in town this will be my go to place
Cons: Breakfast
Excellent 10.0
Pros: Breakfast was great and I love the location.
Cons: N/a
Excellent 8.0
Pros: Pleasant and helpful staff
Cons: Need to replace the lumpy, smelly pillows
Excellent 10.0
Pros: It was a good stay friendly staff
Cons: Our room smelled like cigarettes the whole night we stayed there which didn¿t really matter since we were only there for one night but for someone staying longer definitely would be unpleasant
Excellent 10.0
Pros: The size of the room
Cons: No pool
Okay 5.0
Pros: The rooms are nice. They are big and well maintained.There is a free laundry facility and breakfast.
Cons: The most memorable was also the thing that I hated most. The housekeeper started knocking on the door at 8:22 in the morning when checkout time wasn't until 11.
Good 6.0
Pros: The location
Cons: Unprofessional at night she let me in the building but gave me a hard time getting in my room after being their two days my key stopped working. I even asked her to go up to my room an she can look an see for herself im in that room just rude
Poor 1.0
Pros: Nice staff, very clean, 7 min from ATL. Free limited breakfast.
Excellent 9.0
Pros: location, staff was very helpful, the airport drop and pickup
Excellent 10.0
Pros: Best shower ever!!
Cons: Hotel receptionist was rude and condescending!
Excellent 10.0
Pros: Location to the airport.
Cons: We did not like that there were only showers and no tubs!
Excellent 10.0
Pros: All the staff were friendly, professional & very accommodating. The breakfast was excellent and the room was spacious!
Cons: Nothing
Good 6.0
Pros: Breakfast, Location.
Cons: Yes. They didnot provide me double bed at all. They told me about some aituation and changed my room from Two queen beds to kne king and sofa bed. I was with family and parents and thats reason i booked this hotel as it was providing two queen beds.
Excellent 8.0
Pros: Staff at front desk during checkin was accomodating and understanding. The hotel was gated.
Cons: Night staff had an attitude when asked to purchase something from the snack room.
Excellent 10.0
Pros: The rooms and hotel were very clean. Comfortable beds, pillows small was my only complaint but they gave us extra. Big spacious rooms, friendly staff. Walking distance to several different restaurants and different types of food. Nice little outside hang out. Great full kitchen, super quite! I couldn't hear anyone else while in my room. So I actually slept in which was nice. Good morning breakfast. Even a happy hour on certain days with food and drinks for free. Super friendly staff, gated FREE parking. Which was a big draw why we chose here. Everywhere else charged. Only wish there had been a pool but was not a deal breaker at all. Would certainly stay here again. I've stayed in a LOT of hotels. This was a great experience.
Cons: Maybe the pillows but wasn't a deal breaker
Excellent 8.8
Pros: The room was way bigger than we expected!
Cons: The late night staff was almost uncaring and seemed like he wanted to get back to goofing around on his phone. We were hurried at check and barely received any acknowledgement, and never got one Amalie. The morning staff was nice though.
Staybridge Suites Atlanta Airport - Hapeville
Rated no. 2
8.7
Excellent 8.7
Based on 160 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
8.1
Food
6.5
Location
9.3
Overall 8.7 Excellent
Based on 139 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
8.1
Food
6.5
Location
9.3
Cleanliness
8.5
Facilities
8.5
Food
6.5
Location
8.5
Overall
6.5
Cleanliness
8.8
Comfort
8.8
Location
9.4
Services
8.6
Staff
8.9
Cleanliness
9.2
Comfort
8.7
Location
9.4
Services
8.3
Staff
9.2
Cleanliness
9.8
Comfort
9.6
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Facilities
6.0
Location
9.1
Overall
7.0
Cleanliness
9.5
Comfort
9.2
Location
9.5
Services
9.0
Staff
9.4

Excellent 9.0
Pros: Great location minutes from, shopping malls train location restaurants.
Excellent 10.0
Pros: Everything, employees are extremely nice and the room well furnished and clean. Keep up the welcoming environment.
Cons: N\A
Excellent 10.0
Pros: Clean, quiet, good location.
Cons: Parking is $30/day
Excellent 10.0
Pros: This hotel was an unexpected surprise. The hotel was really nice, super clean, and the rooms were big and comfortable. The location was perfect for an airport stay with the Sky Train less than a block away, which can take to the Airport or the Rental Car Center. The staff was really nice and welcoming.
Cons: The only aspect I would improve about this hotel would be the fact that there was no food service, which was kind of odd. They did have TV dinners at the lobby that could be heated in a microwave....
Mediocre 2.2
Cons: The hotel was closed and I had to spend an additional 2-3 hours sorting out accomodations elsewhere.
Excellent 10.0
Pros: Walked to free tram straight to the airport.
Excellent 9.0
Pros: The location to the convention center was extremely helpful. The room was clean and spacious. The staff was friendly.
Cons: The a/c unit being over the door was different. Since it was far away from the beds, it seemed to take a bit of work to get the temp right. Not bad enough to knock the hotel though. There could be more hooks in the bathroom for hanging towels. Parking fee
Excellent 10.0
Pros: Easy to get to and from Airport via Tram
Excellent 10.0
Pros: Everything was amazing. Thank you
Good 6.0
Cons: Non- working room keys to enter hotel and access for gate.
Excellent 10.0
Pros: Location was across the street from the venue we were at
Cons: The pull out bed did not look real clean it had crumbs and hair on it. Easily brushed off and covered with the sheets
Excellent 10.0
Pros: The separation of the shower and toilet area was great; The space and layout of the room was absolutely wonderful and we LOVED the location. The staff was very nice and approachable. I will definitely go back to this hotel.
Cons: There were no issues with this hotel.
Excellent 10.0
Pros: LOVED the room, wish I was staying longer! Very convenient to the airport and rental center.
Good 6.0
Pros: The staff and checking men at front desk were phenomenal
Cons: Na
Good 7.9
we were just staying 1 night. got in late left early. pull out bed was very uncomfortable and only big enough for 1 person.
SpringHill Suites by Marriott Atlanta Airport Gateway - College Park
Rated no. 3
8.7
Excellent 8.7
Based on 139 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
8.0
Location
8.8
Overall
9.0
Overall 8.7 Excellent
Based on 564 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
8.0
Location
8.8
Overall
9.0
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
9.3
Comfort
9.0
Location
8.6
Services
8.7
Staff
8.8
Cleanliness
10.0
Comfort
9.0
Facilities
8.5
Location
9.5
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.0
Services
9.3
Staff
9.1
Cleanliness
9.2
Comfort
9.1
Location
8.3
Services
9.0
Staff
9.0
Cleanliness
9.4
Comfort
9.5
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.6
Services
9.1
Staff
9.1

Good 7.0
Pros: Very nice building, great room. Very modern and comfortable.
Cons: The remote control in my room didn¿t work properly and I had to turn the tv on/off manually. The volume buttons also didn¿t work. The guy who checked me out in the morning was nice, but was overwhelmed with customers and they didn¿t have any bac
Excellent 10.0
Pros: Great rooms, shower, beds, TV, restaurant and bar. Loved my stay, will come again.
Cons: Front desk a bit lazy at times. PM checkin great. Early AM checkout woman not helpful or outright friendly.
Okay 4.0
Pros: Clean room
Cons: No food after 11. No breakfast before 7am No shuttle at 6:30. Had to call lyf
Excellent 9.0
Pros: Clean, comfortable, and nice ambiance.
Cons: Staffing was lean and room noise-proofing needs improvement. Noise outside the room was a nuisance.
Excellent 9.2
Pros: Great hotel view of airport
Cons: There is really nothing good to eat around there
Excellent 10.0
Pros: Extremely nice and sexy, clean, great amenities
Cons: Was not able to get my room cleaned after a few attempts
Okay 4.0
Pros: The rooftop
Cons: No towels, small rooms, small refrigerator, expensive parking, restaurant closed
Excellent 10.0
Pros: Location . Bus service , staff. Bed. The room The roof top bar was beautiful.
Cons: No !
Excellent 8.0
Pros: Close to Porsche experience center Atlanta where we had a driving experience booked
Cons: Hotel shuttle times limbered to airport
Excellent 10.0
Pros: Private
Cons: Cost for parking
Excellent 9.0
Pros: Very clean modern room. Nice location, we had a view of Porsche race track. Dogs accepted, no fee! which is awesome. Will definitely return. 10 minutes max with Uber to Airport.
Cons: All good!
Good 7.0
Pros: Location ,food
Cons: Room wasn't clean had hair in shower and around sink on floor. Yuck but the hotel overall is nice
Excellent 8.0
Pros: Safety gate, clean style, spacious room
Cons: Didn¿t realize the beds wouldn¿t sleep a couple.
Okay 5.0
Pros: Location to the airport was what we needed. Rooftop was nice
Cons: The pool was closed, which was one of the main reasons for booking as we had time to kill with young kids. Also, the stocking of the room was poor: the tissue box had two tissues left, the small lotion bottle was half empty and obviously used.
Excellent 10.0
Pros: It was different than cookie cutter rooms.
Excellent 10.0
Pros: Excellent all around! Love the Porsche decor in the rooms.
Cons: No
Good 7.0
Pros: Shuttle to ATL and new and clean rooms.
Cons: Woman at checkout was very rude and unprofessional. Called manager to let him know but never returned my call.
Excellent 10.0
Pros: Great hotel! Super clean!
Excellent 9.0
Pros: Good location, nice rooms.
Cons: Paying the parking fee
Excellent 10.0
Pros: Rooftop visibility to view city
Cons: Nothing
Excellent 9.0
Pros: The room was very clean.
Cons: The loud flushing of toilets and noises through out the night.
Okay 4.0
Pros: The location
Cons: The room is not what it is advertise.
Good 7.0
Cons: Website is not updated so things some things expected were not delivered.
Okay 5.0
Cons: Rooms very small and not clean. Very few amenities.
Good 6.0
Pros: Very clean, staff was super friendly
Cons: No room service no breakfast there are a lot of things unavailable still due to covid
Poor 1.0
Pros: Decorating
Cons: Lack of service ask for maid service not available requests towels never got them finally went to desk and got them
Poor 1.0
Pros: The location is the only part of this hotel that was decent. If you have a pet-and love ¿boutique¿ hotels then you¿ll love it there!
Cons: Not all staff was friendly.. inadequately staffed..room wasn¿t prepared for proper check in time..no way they are COVID-19 safe with one housekeeper
Good 7.0
Pros: The Staff was Excellent
Cons: Not very Safe at alll! No clear fire plans or stairwells - unclear about amenities. Not at all worth the price or extra fees. Also there was a guy who was accused of assaulting someone on a plane at the bar - he needed to be escorted away from women.
Poor 1.0
Pros: Nothing
Cons: Cleaning and location
Okay 4.0
Pros: Hotel was very quiet even next to the airport.
Cons: The advertised spa and room service were both closed, which was why we booked that nice of a hotel to begin with.
Okay 5.0
Pros: Location
Cons: Ash in the room (on the blue pillow); nail polish on the white/cream chair.
Mediocre 3.0
Pros: The lady at the front dest tried to make our experience better by giving us chocolate and water.
Cons: We were moved around 2am due to them forgetting that our room was an out of service room. They offered an upgrade but couldn't due to not having rooms. Also, the pool is not open due to "covid". They tried to fix it by giving us free stuff. I like free
Good 7.0
Pros: Rooms, location
Cons: Customer service was awful she was very rude.
Okay 5.0
Pros: Location
Cons: My room was not clean. The trash from the last guest was still in trash bin. The safe hade paper left behind with a strong smell of marijuana. A cigarette butt was left on floor.
Good 6.0
Pros: The staff was friendly and helpful.
Cons: The bathroom setup was strange. The shower is open into the room. The commode was in a room so small I hit my head trying to sit down with the door closed. This room might be fine for single occupancy but was uncomfortable for double occupancy.
Mediocre 2.0
Pros: Modern look.
Cons: Additional charge for parking ($18/day), uncomfortable pillows, lack of amenities with no updates on website (no pool, limited dining hours, no fitness center, no spa/sauna), no cleaning or refills of coffee in room, has to reuse the towels.
Good 6.0
Pros: The bed was comfortable Shower was great.
Cons: No ice machines on floor, other ice machines were not working Did not like the narrow bathroom and no shelf. Shuttle only to airport no other areas.
Poor 1.0
Pros: The Decor the architecture work and the scenery
Cons: My hotel room was nasty had spots in the carpet.. still had open containers from last guess in the room .. I tried asking for an upgrade I tried asking for another room .. got denied told me they were booked people left everyday still no upgrade
Good 7.0
Pros: The facility was very clean.
Cons: Very limited amenities at this time making the overall experience less attractive.
Mediocre 3.0
Pros: It was very clean.
Cons: The most unexpected and disappointing issue with this hotel is they charge 18 dollars a day that is not included with the price of the room. This is like selling someone a dinner and charging you extra for the plate and utensils.
Okay 4.0
Pros: The room was the best part.
Cons: The lobby furniture was a little dirty, walls needed to be painted and staff was not so friendly.
Okay 4.0
Pros: Staff was very welcoming.
Cons: Called the day before to set up shuttle and was advised that it came every hour. Got to the Airport and waited in the rain with my one year old and no shuttle service available. Got to the hotel and there was food on the floor from the previous guest...
Excellent 10.0
Pros: The room was nice and smelled clean when we arrived. The bed was very low and very firm.
Cons: The floor outside the elevators was very sticky and my shoes were sticking. The floors were dirty going to the outside doors. I thought it was ridiculous to have to pay for parking.
Okay 4.0
Pros: The room and building have interesting architecture.
Cons: Gym was sorry. Pool was closed. Front desk service was poor. Have to ask for the wi-fi information. You have to call the hotel just for the front desk. The sheets were ripped and the room had a weird odor. It took forever to be let into parking lot.
Okay 4.0
Pros: very nice, staff was very nice and polite
Cons: the only things I didnt like was that the hotel restaurant was closed, there was no microwave in the room, the fridge was very small.
Poor 1.0
Pros: It was overpriced, no room service or cleaning of the rooms in between days stayed.
Cons: Everything was closed, Pool, sauna, and you have to pay for parking & I was charged an up charge for a room with a tub. I wish when booking I could see that there is or isn’t a bathtub. It’s false advertisement when it says t
Excellent 10.0
Pros: the front desk team was extremely friendly and made my stay comfortable. They were very attentive and provided me with a great experience.
Poor 1.0
Pros: Giving it a 1 star due to zero not an option. Slow releasing incidental fee hold, after check out. Still waiting! My bank asked for receipt showing zero that this overpriced small rooms hotel could not provide stating "the paper would just be blank."
Cons: Giving it a 1 star due to zero not an option. Slow releasing incidental fee hold, after check out. Still waiting! My bank asked for receipt showing zero that this overpriced small rooms hotel could not provide stating "the paper would just be blank."
Good 6.0
Pros: Price was about right.
Cons: Hotel is a bit older, next to Porsche and has a Porsche theme. Ok hotel. Restarant was closed when I needed it.
Excellent 9.7
Pros: Location for a layover is excellent.
Cons: A bit pricey
Okay 4.5
Pros: The view of the Porsche track
Cons: The place seemed like a converted office building with a low renovation budget. I was in a one bedroom suite with a tiny couch that didn’t pull out The master bath was just weird. Ordered room service at 11pm that never came.
Mediocre 3.0
Pros: the waitress in restaurant is amazing Hotel Styling Beds
Cons: Valet only parking Ice machines only on odd floors Roof top bar closed due to previous rain (poor design)
Mediocre 3.0
Pros: It was clean, close to Porsche head quarters, and the rooftop view was beautiful. I also liked seeing people of color on staff.
Cons: This is a weird hotel. I am a gold elite member of ihg so I'm kinda spoiled with HI express and Staybridge. Incidentals were $100, no breakfast, over priced strange food, and bathroom was only separated by divider.
Kimpton Overland Hotel Atlanta Airport - Atlanta
Rated no. 4
8.7
Excellent 8.7
Based on 564 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.2
Overall
8.6
Overall 8.6 Excellent
Based on 351 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.2
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.7
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
6.0
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.0
Location
9.2
Services
8.8
Staff
8.8
Cleanliness
8.8
Comfort
8.9
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Facilities
9.3
Location
9.4
Overall
9.3
Cleanliness
8.7
Comfort
8.9
Location
9.0
Services
8.3
Staff
8.3

Poor 1.0
Pros: location
Cons: the lack of communication between staff
Excellent 10.0
Pros: perfection
Cons: the address made it a little difficult for Lyft to find us.
Excellent 10.0
Pros: The cleanliness and friendly staff members. The restaurant is spacious and serves delicious food and they have a Starbucks on site
Excellent 9.0
Cons: Bell boy early in am
Poor 1.0
Pros: The lady and the front desk was very kind and pleasant.
Cons: Very dirty. There was mold (black) in the shower. Hair on the floor in the bathroom. The toilet had brown stains in it as well as on the front inside rim of the seat. Carpet was severely stained. Dirty mirrors and glass shelving. I took pics.
Excellent 9.0
Pros: Nice rooms I stayed in the king suite!
Cons: The hallway to my room was very long, once I got to my room I did not want to leave. Room service is overpriced, breakfast that was ordered I did not receive all my food I called service desk and eventually 30 minutes later they brought the rest of the breakfast and food we ordered from restaurant downstairs was not cooked the way I ordered , steak was raw, not medium well like I requested I did not want to send it back because it took too long the first time. The small sink in our suite had some kind of dry rust inside of it
Mediocre 2.0
Pros: The bed linens are nice. Clean bathroom
Cons: The room was near the gym. barbells dropped from 10 to 11pm and started back up 6am. Too loud to sleep. Room service was bad. Brought half the meal and had to be called for the drinks which were brought later. Beer brought without bottle opener
Good 7.0
Pros: I didn’t eat breakfast, as it wasn’t free.
Cons: Very noisy neighbor at 03:30, cursing and fighting. I alerted the front desk. I asked for a price adjustment the next morning, but was told no.
Excellent 8.0
Pros: The room was nice
Cons: The refrigerator did not get cold and the wings at bar area were overcooked
Okay 5.0
Pros: Location, convenient for an early morning flight at ATL
Cons: Not traveler friendly.
Mediocre 3.0
Pros: Very clean.
Cons: No food available. "Network was down" so they wouldn't serve us. At 8pm in a strange city we had to hunt down dinner. Frustrating.
Excellent 9.0
Pros: Location and access, staff, amenities, room, cleanliness.
Cons: Needs an exhaust fan in the bathroom.
Okay 4.0
Pros: What I like best about this hotel was the location. It was close to the airport. I did not need transportation from the airport to the hotel.
Cons: I did not like that the hotel did not serve complimentary breakfast. The store sold no necessities from women. It was a convenient hotel. And my bathroom was not clean. The walls and shower had dirt. The rooms need to be updated.
Excellent 9.0
Pros: Fair price, well clean, good location
Mediocre 3.0
Pros: The staff was nice
Cons: I had to purchase cleaning supplies for the bathroom. It smelled if urine throughout.The staff was asked to change towels and shower curtains. The carpet smelled
Excellent 10.0
Pros: It was so clean
Cons: No
Excellent 10.0
Pros: Location, cleanliness, great customer service...all around a fabulous stay and fair price.
Cons: N/A
Excellent 8.0
Pros: The bed was comfortable, close proximity to interstates, location of hotel in safe part of town.
Cons: The hotel only had 2 microwaves located in the Lobby for all guests to use during our visit. A 4-star hotel at least have microwaves in all their rooms. Parking fee of $30 per night is overpriced since the hotel isn't located in downtown Atlanta.
Okay 5.0
Pros: The hotel is well located and clean (enough) with a very friendly staff.
Cons: This hotel has badly over-reacted to COVID and enacted non-guest-friendly policies and protections. The elimination of glassware, flatware, etc., in their restaurant and bar, plus the elimination of valet parking, make this a ¿NO service¿ hotel.
Excellent 10.0
Pros: The kind housekeepers and front desk staff
Cons: There was hair all in my shower, on the walls and the floor.
Excellent 10.0
Pros: Always convenient, clean, and safe. Big cheerleading convention in town and they were able to move me to a top floor since I was there for work.
Excellent 10.0
Pros: So convenient to the airport. Staff was very nice. Got a great cyber Monday deal, otherwise it would have been out of my price range
Cons: No
Excellent 9.0
Pros: The staff was very helpful and friendly. Also, the hotel was very clean.
Excellent 8.0
Pros: Location
Cons: 30 dollars a day parking and no microwaves in rooms
Okay 4.0
Pros: spacious
Cons: parking over $35/not not advertised in a remote area is ridiculous location not even downtown.taken advantage during covid scam
Mediocre 3.0
Pros: The beds were comfortable. The location was ideal.
Cons: We stayed 4 nights. They did not clean the room at all, even after asking us if we wanted it cleaned, and even after we reminded them and requested it again. There was a dirty q-tip in the case with the tea and coffee so we couldn't use that.
Good 7.0
Pros: Proximity to the airport and paid parking garage. Very comfortable king size bed, contemporary and industrial furniture, large flatscreen. Clean.
Cons: Unaware of $30 parking fee, which increased my daily rate. Parking fees should be displayed prior to booking so that a customer can make the best decision for rental. Also I was overcharged for incidentals.
Good 7.0
Pros: The hotel is up to date and clean.
Cons: I was highly surprised that this hotel charges $30 per night for parking.
Okay 5.0
Pros: The best thing about my stay here was the free 2 minute ride to the airport on the sky train.
Cons: The parking fee is too expensive and I returned to an unclean room after being out all day.
Good 6.0
Cons: Champions was awfull across the board Food really bad
Good 7.0
Cons: There was no microwave, they also charged to use the WiFi and the fee to park your car was expensive $30 a night
Good 7.0
Pros: The location
Cons: Previous stays had better room
Okay 5.0
Pros: The room was really nice and location great.
Cons: The parking fee is excessive. Definitely will NOT stay there again.
Good 6.0
Pros: The hotel appeared clean overall and one of the front desk staff was very polite.
Cons: The $30/night for parking was awful! The staff didn't say anything about COVID precautions or restrictions when I checked in - I found out on my own that the pool was closed and the restaurant hours were limited. The room was smaller than I expected.
Good 7.0
Pros: It was nice and clean
Cons: Parking fees are ridiculous! $30.00 per night. This should be mentioned on the page where you book the room. I didn't see anything on the page about these parking fees. Had I seen it, I would not have picked this hotel!
Good 7.0
Pros: Proximity to airport
Cons: Not sure why it's rated 4 stars. Just a regular hotel. The Marriott a few miles away is actually nicer.
Mediocre 2.0
Pros: The hotel was closed for business and has been for weeks.
Cons: The hotel was closed for business and has been for weeks.
Good 6.0
Cons: They charged an extra $30 for parking.
Poor 1.0
Pros: Location was cool.
Cons: This was the first time that they wouldn't give me a king bed.
Good 7.0
Pros: The decor was very nice and it was in a great location.
Cons: The parking is to expensive and the Valet staff had very bad attitudes and customer service skills.
Okay 4.0
Pros: Nothing it sucked
Cons: The employee at the desk not telling me about a parking charge and I find out after I left that they charges me for parking and I wasn’t made aware of it!
Excellent 10.0
This was not my first stay, but they really saved me on my last business trip. Due to storms, my plane was diverted and by the time we made it to Atlanta the last flight out for the night had already left. I got on the sky train and walked into the hotel (about 5 minutes max from baggage claim) and they were able to get me a room without issue. It was nice to be able to stay somewhere that was both conveniently located and really nice. I could grab food, a drink or whatever I needed without having to really leave the airport. It was great! Saved me so much potential hassle. Nothing more I could ask for just continue giving guest the great service that you provide.
Excellent 8.5
Pros: Proximity to airport and restaurants a definite plus. Beds are incredibly comfortable
Cons: Gym not well equipped, parking too expensive, very crowded while I was there
Excellent 9.1
Pros: Big rooms, soundproofing. Couldn't even tell you were staying near the airport! Front desk staff were outstanding, and very accommodating for us.
Cons: Hallways and elevators were strangely warm... probably 80° Probably 80° throughout. We did not get housekeeping the whole time we were there, never knew why. Trash, glasses, etc. were left throughout the building, it appears that trash, glasses, etc. were left throughout the building, it appears that housekeeping is either understaffed or just not doing a very good job. would have appreciated some complementary breakfast options, or even just coffee. Meals were very expensive.
Excellent 9.1
Pros: Very nice hotel. With friendly staff. Excellent restaurant and bar downstairs.
Cons: No complimentary in room wifi
Good 7.1
Pros: Room very nice
Cons: Continental breakfast not included Not informed in advance of $18 parking charge
Excellent 10.0
Pros: Very clean, convenient to airport. Good restaurant on property.
Atlanta Airport Marriott Gateway - Atlanta
Rated no. 5
8.6
Excellent 8.6
Based on 351 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.6
Location
9.1
Overall
8.7
Overall 8.5 Excellent
Based on 1,100 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.6
Location
9.1
Overall
8.7
Cleanliness
9.3
Comfort
9.3
Facilities
9.6
Location
9.0
Overall
9.5
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
9.5
Overall
8.5
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.6
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.3
Cleanliness
9.2
Comfort
9.2
Location
9.3
Overall
10.0
Services
8.9
Cleanliness
8.8
Comfort
8.8
Facilities
7.3
Location
8.6
Overall
7.3
Cleanliness
8.8
Comfort
8.9
Facilities
7.8
Location
8.8
Overall
8.7
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.4
Staff
8.8

Excellent 10.0
Pros: Didn't have breakfast, location was excellent. The airport runway was to die for.
Cons: Air-condition would not shut off. The front desk was really nice and offered to send someone to do it, but we declined. Other than that we loved it.
Poor 1.0
Pros: Beautiful hotel
Cons: Stay there because of the shuttle to and from airport but that was horrible nobody knew at the airport how to give me back to the hotel in the beginning on two different shuttles to me a little over 2 hours to get from the airport to the hotel
Excellent 10.0
Pros: Location and amenities
Cons: Bathroom should be updated
Poor 1.0
Cons: There was a roach in my room
Poor 1.0
Cons: The room on the 10th floor smells strongly of mold/mildew odor. The bathroom is extremely outdated with rust on the floor of the bathtub and poor water pressure and not to mention the toilet. For $198.00 a night- or six hours, I expected more from this hotel. Furthermore, the transportation bus provided by the hotel was very late picking everyone from the airport. The next morning the bus left earlier than was supposed to therefore you must wait an additional 30 minutes to get to the airport.
Mediocre 3.0
Pros: Location to airport
Cons: I was charged double on my credit card and the hotel clerk was rude
Mediocre 3.0
Pros: It was close to the airport.
Cons: After waiting nearly an hour and still not receiving my breakfast order, I gave up and left. Horrible dining service.
Poor 1.0
Pros: The elevator
Cons: My bathroom
Mediocre 3.0
Pros: Not much
Cons: Planes taking off and landing. Too noisy! Tried to check in at 3 and didn¿t get my room until after 5. Food was way to expensive for what they served.
Excellent 10.0
The front desk staff was so helpful!
Excellent 10.0
Pros: Felt like I was staying in hotel in Pretty Woman.
Poor 1.0
Pros: Was supposed to be a king room. First room was a king room-lower floor than requested-but that room was occupied. Then gave us a too floor room that was 2 queens. I paid for a King room. It said Valet parking-it was pouring down rain-no valet pkg.
Cons: No covered garage. The room was right by the runway at airport. Said sound proof windows. Could not hear the TV for the planes landing. They still were using an IPod charging station for a clock/radio. No USB ports. For $--- a night. Very poor.
Okay 5.0
Pros: Location
Cons: They only clean the rooms once every 3 days. Water drains out of the tub extremely slow while showering. So I had to stand in a pool of water to take a shower. I had to request fresh towels. Some staff members Demonstrated poor customer service skills.
Excellent 8.0
Pros: The front desk clerk was so nice and friendly. She was very helpful and informative.
Cons: The dark parking lot. The light were out and it was dark walking to the hotel
Excellent 9.0
Pros: Cool view of ATL airport runway... captivated my young sons, but noise was minimal in the room.
Cons: Not at all... everything was as or beyond expected.
Excellent 10.0
This place is very well maintained!
Excellent 10.0
Pros: Location to the airport was key, The manager on duty at the front desk that checked me in was fabulous. He was very friendly, attentive and took great care of us.
Cons: Everything was great. I Wish i had more time to spend there.
Poor 1.0
Pros: Clean.
Cons: Staff was terrible. They gave my room key to another guest at midnight, who then proceeded to wake me up. Hotel called me in middle of night to confirm my name?? Took my credit card for incidentals and charged it $206.40 for no reason.
Excellent 8.0
Pros: Very close to the airport, just take a right coming out of the hotel and you are on the same road to the north or south terminal. Hotel was clean. Staff was friendly.
Cons: No free breakfast. Food prices are a bit high. There are great restaurants though around the hotel. You can tell the hotel was a bit old and modifications and renovations were done to make it look new. But I would not put this hotel at 4 star maybe a 3.
Mediocre 3.0
Pros: Nothing
Cons: After a long drive from Florida, I got there and had to wait an hour and a half after the designated time to check in(4pm), to get a room. I was informed by staff that the room wasn¿t clean yet, so I had to wait in my car until they finished.
Good 6.0
Pros: When we checked in, 2 front desk staffs wore the masked without covering their noses at all time.
Cons: The staffs didn't follow covid-19 requirements.
Poor 1.0
Pros: Out dated
Excellent 10.0
Pros: EVERYTHING! We were greeted by two lovely receptionist that helped turn our "Air Travel Misfortunes" into a great night! Our kids were given squishy airplanes once checked in! We requested a crib for our 17month old and it was assembled, clean and nice!!!
Excellent 10.0
Pros: The hotel staff was friendly and helpful to my requests. Also my room was very nice and the airport was a short ride from the hotel. It's a good place to stay in Atlanta, especially for early morning flights, short layover or longer stays in the area.
Excellent 9.0
Pros: Just Gr8!!!
Cons: Eight elevator and doing peak checking hour only one working others was down for cleaning how about to 4 @ a time?
Excellent 10.0
Pros: Hotel was clean, safe and beautiful. The rooms have a balcony with seating which is nice.
Good 7.0
Pros: Location
Cons: No one provided us with clean towels. We went down to request more towels and we were told someone would bring them... NO ONE BROUGHT US ANY TOWELS. We had to go back down the following day to ask for towels and the lady at the desk gave us 1 set.
Good 7.0
Pros: Quality, well-known hotel with a good reputation.
Cons: Somewhat difficult location to access by foot. Needs better sidewalks/well lit paths to walk to local connivence stores and resturaunts.
Okay 5.0
Pros: Convenient and the staff I spoke with were friendly.
Cons: Was the worst shower I've ever used. Lots of gritty residue in bottom of shower. Hotel store items were way over priced. Staff NEVER informed me that I would need a room key to exit the parking lot after checkout. A few others had the same issue
Okay 4.0
Pros: The hotel is updated, clean and close to the airport
Cons: Price for parking for one night. Customer service was horrible. I would also recommend the check in clerk be more open with how to get around the hotel. The clerk was very unfriendly.
Good 7.0
Pros: Tv and room
Cons: Too many extra charges. $33 fees. $23 parking fees. $4 kind bars for food.
Good 7.0
Cons: I was charged unexpectedly for parking Internet access was not free unless you joined a "club" no microwave in room
Good 6.8
Was not able to pluggin the TV i call reception, guest room, maintenance nobody picked up and nobody call me back. I was staying only for less than 24h so it didn't affect me but this is something that they should improved. A part of that my stay was Ok
Mediocre 3.0
Pros: Location And clean sheets
Cons: Old. Wallpaper peeling. Stains on daybed furniture and separate chair. needs updating.
Okay 5.0
Pros: Friendly staff. Everyone was super nice. At the airport and safe location.
Cons: Limited choice of healthy dining options and no on-site coffee shop. Limited food for vegan and limited gluten free optionPoor quality of brewed coffee without any option to order a latte in the morning. No alternative dairy free milk options for coffee.
Excellent 8.0
Pros: The room was recently redone. The bed was comfy.
Cons: It is a loud hotel. I was on the 9th floor and I could hear music being played at an event on the first floor at 10 PM. I could hear people walking above me. I am not a light sleeper, but I had to use a white noise app on my phone.
Excellent 10.0
Pros: So much to like!! Runway views, spa, restaurant, concierge lounge, room comfort, kind and helpful staff.
Excellent 10.0
Pros: Excellent, friendly service from all teams here. The meeting spaces were accommodating and pleasant. The glass elevators were fun and swift. I felt like I was in a more down-to-earth Marquis. Rooms were clean and nicely appointed. We had an airport-facing view with balcony. Note the windows and door were sound-insulated, but you’ll still hear the louder engines. I think it was worth it. The bathroom is comfortable, with one official towel hook on the door for a standard king room.
Cons: If you’re a light sleeper and don’t care to watch the fascinating hustle and bustle of ATL, you’ll want to ask for a quieter room. I say that without dinging the hotel. For many, including me, that’s a plus, but it might not be for you if you are a weary travel that just wants to faceplant into a bed for some rest. The bed was OK. I should have gotten a few extra pillows to make up for the mattress, which is a bit stiffer than I was expecting or used to. I didn’t check, but I’m pretty sure there’s no pillow or euro top. Other reviewers seem to like the bed, so tastes may very. I woke up several times to a sore, crooked back or arm, needing to adjust position for comfort when I’m usually down the whole night. The linens were lovely. Our standard king had four feather pillows.
Excellent 8.5
Pros: Hotel absolutely beautiful, close to the airport that we didn’t need to rush to catch our flight. Rooms are spacious and very comfortable.
Cons: Check in staff slightly rude, and argumentative.
Excellent 9.7
Pros: The runway view rooms provide a perfect perch from which to watch all the planes come and go from ATL, a dream come true for my enthusiast son. Sound deadening is excellent, so things are very quiet. Delta flight museum is within walking distance. Staff is professional, friendly and accommodating. Restaraunt and room service, both great.
Good 7.7
Cons: I asked a lot Of times to have the room clean and it wasn't and the crew was not nice about it
Excellent 10.0
Pros: Staff was very helpful and efficient. The hotel is beautiful and clean. Room was comfortable.
Cons: Could only find one plug, not enough to charge our devices.
Excellent 8.8
Pros: Clean and comfortable. The staff was friendlier and more service oriented than last time. Betty and Vanessa in the restaurant did a great job.
Cons: Why would a higher-end hotel like this not have the local paper (Atlanta Journal) available for sale? They did not have it six months ago either. $15 Internet for 24 hours is a bit much. But the wired speed was very good.
Excellent 10.0
Pros: The check in was fast and friendly he put our parking on a key and charged it to my room so I wouldn't have to mess with that the next day! The room was cozy and comfortable. The bed was soo comfortable I fell right to sleep. I had a view of the airport but didn't hear not the first plane take off, I was worried about that from reading reviews. No worries cause I slept through the night! It definitely had a luxury feel to it which was nice. Breakfast the next morning was great. It was well stocked and the entire staff was super friendly and willing to help with whatever you wanted. The shuttle service to the airport was fast and efficient. The hotel driver was extremely helpful with were we needed to go. When we finally checked out that was quick and effortless. The entire experience was a win/win! I got a luxury hotel for a non-luxury price! I enjoyed myself and had fun. Definitely recommend and will stay again!!
Cons: What I didn't like is very minimal and the good of the experience far out ways my "bad"....the PARKING LOT, we arrived at 1 AM and didn't do Valet parking, we cruised the parking lot for probably five to ten minutes looking for a parking space. We found one but it had a sign in front of it (not handicap, Renaissance Ambassador of the Year) that clearly stated we shouldn't be parking there. Upon checking in the staff told us it was fine and not to worry, we were "Ambassadors for the night" but we did get the very last parking spot in the parking lot. Overflow parking is across the street, which at 1 AM would not have been fun! Also, when I booked the hotel I knew I was going to have to pay for parking but the website said $12 a day and $16 for valet but it was actually $16 a day and I'm not sure about valet. BREAKFAST, it was a tad more expensive than I was wanting to pay BUT the quality and the quantity of food at the buffet does make it ok. If you visit the buffet multiple times then it is definitely worth the price but if you only go once I think it's a little much. On four people we spent $56 and one person didn't get the buffet, only oatmeal. The drinks were included but really the kinda should be. The food was great though and the wait staff was super friendly. STAFF MEMBER, we needed to use the shuttle service to take my son to the airport and the one that was being loaded was obviously full and no one else was going to get on that shuttle. We asked the Staff Member when the next shuttle was going to be along and he told us 45 minutes. That wasn't going to work for us! So we start to the parking lot to take our car instead and we see another shuttle bus pull up so we head back and indeed he's going to the airport. The shuttle driver made up for the other gentlemen but it was irritating. When we got back I noticed that they have shuttles almost one right behind the other, so I don't understand why we were told 45 minutes. It worked out so it's ok.
Excellent 8.0
Pros: Good room, great check in and check out, great food.
Good 7.1
Pros: Great airport view, comfortable room.
Cons: Breakfast buffet not well refreshed although there were plenty of staff and few customers, ice machine on my floor not working, not marked as O/O. No Saturday newspaper available.
Okay 5.7
Pros: It was very well decorated, clean and overall looked like a four/five star hotel. Staff was friendly and accommodating.
Cons: It's literally 500 feet from the airport runway. You can hear planes taking off and landing as you walk through the hotel. I had a room facing the runway and could hear the planes taking off as though I was at the airport. I switched to a room on the other side of the hotel and it cut down on noise considerably until about 1 a.m. when I heard a train passing through. If you're a light sleeper I would not recommend staying here.
Excellent 9.4
Pros: Comfortable bed, polite and helpful staff, clean and spacious room, clean bath tub with good water pressure, no charge for printing out boarding pass
Cons: Terrible restaurant - slow and nasty tasting food. Room looked out on airplane runway but since hotel is close to the airport I guess that couldn't be helped.
Renaissance Concourse Atlanta Airport Hotel - Atlanta
Rated no. 6
8.5
Excellent 8.5
Based on 1,100 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
9.3
Location
8.9
Overall
10.0
Overall 8.5 Excellent
Based on 1,034 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
9.3
Location
8.9
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.9
Overall
10.0
Services
8.7
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.7
Staff
9.2
Cleanliness
8.5
Comfort
8.7
Facilities
6.0
Location
9.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.2
Staff
9.1

Excellent 10.0
Evening reception - good food choices & healthier options. Breakfast - left too early, but got to grab a banana & a pastry. Airport shuttle - one of the few hotels that are operating. Efficient & on time.
Excellent 8.0
Pros: The staff was very friendly and helpful
Cons: I heard there were 3 car break-ins in one week
Excellent 9.0
Pros: Breakfast wonderful, location great.
Cons: Can't think of a thing.
Good 6.0
Pros: Happy Hour - Size of room
Cons: not updated; surfaces in room weren't cleaned well; hair in towels
Excellent 10.0
Pros: Great, friendly staff, and great food! Love that they had a complimentary breakfast bar and snack bars in the evening! Everyone was so nice and helpful!
Cons: The room with the pool smelled very strong like chlorine, but we were able to prop an outside door open for some fresh air.
Excellent 9.0
Pros: For our travel needs, the location was perfect for us. We were able to check-in and take our things to the room before we had to return our rental car to the airport. We were then able to catch the hotel shuttle from the airport back to the hotel. That night they served a very good dinner buffet along with 3 free drinks. In the morning they had a nice buffet breakfast and we were able to take the shuttle to the airport to catch our flight. The room was a standard size and clean. If we ever need to stay over in Atlanta again, I would not hesitate to stay here. In fact, I think I will look into other Drury properties for some of our future travels.
Cons: Actually, this property met all our needs.
Excellent 9.0
Pros: The staff was always smiling, talkative, and happy to help. I genuinely enjoyed my time speaking with them. You could tell they enjoy working with the public, and it made me feel welcome! The room was small but comfortable, and very clean. Breakfast and dinner are provided and dinner comes with cocktails.
Cons: The room was definitely pretty small.
Okay 5.0
Pros: The proximity to the airport.
Cons: It smelled a little like smoke.
Okay 4.0
Pros: Nothing
Cons: To many people outside the Hotel. Fighting and arguing in the Swimming pool area could not swim. Way to many kids in the pool no six feet distancing. Noise all night long could not sleep
Excellent 10.0
I spend the weekend celebrating my wife birthday and we stayed at Drury Inn & Suites. It was amazing. The staff were very hospitable and let me know everything they had to offer. They had a great breakfast, dinner, indoor/outdoor pool, hot tub, and cardio room(gym). Right outside the hotel is Malone’s Steak & Seafood and there are so many more restaurants within walking distance. I am definitely coming back!
Excellent 10.0
I have stayed in hotels in that area for many years but this was my first experience at the Drury. Can't believe what I was missing. Clean facility, great staff, free breakfast free dinner and parking. The food was great, the staff very friendly and absolutely no noise or drama. Loved my room. It was clean and spacious. I will be coming again. Thank you Drury.
Poor 1.0
Pros: I appreciate the manager for trying to make a bad situation better. She was very kind.
Cons: The hotel was over booked. We end up with a meeting room with a bed. I was so disappointed.
Excellent 8.0
Pros: The staff was friendly. hotel employee was very nice and helpful.
Cons: The room smelled kinda dusty, we couldn¿t stop sneezing.
Excellent 10.0
Pros: The hotel was clean. The staff were overly helpful and friendly. And the room was spacious and very comfortable.
Cons: Everything was satisfactory.
Excellent 10.0
Pros: The hotel provides dinner and breakfast
Cons: The hair dryer is not available, I called the front desk, it took about 25 minutes to receive it.
Excellent 9.0
Pros: Great hot breakfast.
Excellent 10.0
Pros: Friendly, helpfulness of staff, breakfast and evening food, shuttle service and free parking, safety if the building and surroundings.
Okay 5.0
Pros: The hotel was really nice. The decor was nice and the hot buffets were wonderful. I wasn't expecting a hot dinner buffet but it was great. They also gave the adults three complimentary drink tickets with your meal.
Cons: The worst thing about this hotel is that too many outside guest come into the pool area. Every night of our stay someone was having a secret party. We only got to get into the pool/hot tub in the morning before the parties started. Andthe hottub was broke
Excellent 10.0
Everything was great and I would stay there again and AGAIN!
Excellent 10.0
This is a great hotel! Amazing staff, clean rooms and facilities, wonderful and filling breakfast, all right before we went to the airport. Would stay here again!
Excellent 10.0
Pros: Excellent Customer Service and I was able to check in early. The Breakfast, Dinner and drinks were good.
Cons: Na
Excellent 10.0
Pros: The evening complimentary buffet/beverages. Breakfast was good. Good service to/from airport.
Excellent 10.0
Pros: Breakfast and dinner provided. Love having refrigerator and microwave in room!
Cons: N/A
Excellent 8.0
Pros: The staff was great. Location to airport convenient with free shuttle. Having dinner, drinks, and breakfast with room cost great.
Cons: My shower did not have hot water and by the time I realized this I was too settled in to pack up and move my room.
Excellent 10.0
Pros: Free breakfast and lunch
Cons: Spa was overrun with children diving and swimming in it. Spa should be reserved for adults.
Good 7.0
Pros: I got in to Hartsfield airport around midnight. The hotel shuttle was not running so we took the taxi. We could not get in the lobby for five minutes or so as the sliding door to the lobby was locked. The check in process that late is slow.
Excellent 10.0
Anytime I have to take an Atlanta flight I’ll be staying at this hotel. The hotel staff was very nice, especially Nicole. The shuttle service to the airport was super convenient. I’m very happy with my experience here
Okay 5.0
Pros: The location is decent. It is very close to I-85 which can take you anywhere fast; however, there isn¿t much around the hotel it¿s self.
Cons: I¿ve stayed at Drury hotels before and this hotel is not up to par with the Drury Company. Breakfast was edible but not enjoyable. The rooms need to be updated. Very few FREE parking spaces, expect to pay for parking everyday.
Good 6.0
Pros: The location and the staff were helpful. The breakfast and dinner snacks.
Cons: Our room was not cleaned the first night. The pool was disappointing since it¿s actually indoor extension to the outdoor so unusable in an extreme weather. Couldn¿t use it bcos of rain. Site description on pool is misleading.
Mediocre 2.0
Pros: The hot breakfast
Cons: People that did stay was packed in the pool and jacuzzi it was fifthy then the next day it was out order till until around 3pm i been waiting on cooaperate to return my call
Okay 5.0
Pros: Nice staff and great breakfast.
Cons: No pack n plays available upon check-in even with calling several hours ahead to request one. Room smelled very dirty and the air conditioner Vic the keep up at all, making it really hot in the room with three little kids.
Okay 5.0
Pros: Convenient
Cons: The pool was cloudy. Hot tub was brown-would not get in the hot tub because didn¿t know what brown mean??? Also closed the pool because hotel had to fix light. Very disappointed because we had a child who enjoy swimming. That why we choose Drury Ho
Poor 1.0
Pros: Proximity to airport
Cons: People were up loudly socializing with others until 3AM with no regard to other guests. Not the fault of the hotel, but made for an unpleasant and sleepless experience
Excellent 9.6
This was a birthday weekend. It was centrally located to where we were going. Breakfast was great, missed dinner and drinks. Pool and jacuzzi were crowded with cheerleading competitors but still it was great. Comfy beds!
Mediocre 3.0
Pros: Breakfast Happy Hour Dinner Staff
Cons: Yes, I was bitten over 15 times by bed bugs I woke at 1 am to find bed bugs, unable to sleep in any room at this hotel. After 2 hours of fitting in the lobby, the staff allowed me too sleep in a chair in a conference room.
Okay 5.0
Pros: Staff was excellent! Specifically the people serving food to a somewhat rowdy group of semi mask wearing folks. And the lovely front desk person that was extremely helpful and pleasant.
Cons: Lots of people LOTS. Many not wearing masks in common areas despite clearly being asked to.
Mediocre 3.0
Pros: Next to the freeway, easily access gas stations bars and restaurants.
Cons: The airport shuttle does not run and it left me stranded at the airport for 1.5 hours and when it was time for me to depart.... I missed my plane because again no shuttle ever came. Also no one ever came to clean this room and it smelled like weed.
Poor 1.0
Pros: Leaving it
Cons: Too small, lousy elevators, lousy parking, noisy guests smoking weed.
Okay 4.0
Cons: I didn’t like the way it smelled like marijuana... it was loud at night when your trying to sleep.....the door you entered to get to the elevator was blocked with people standing in front of it.... it was just different and I wouldnââ‚
Mediocre 3.0
Cons: There was a dirty sock on the tv stand when we walked in, to start off. Secondly we booked the room just to swim and relax there were over 30 kids in this one small pool area belonging to one family. I’m sure not everyone had a room.
Okay 4.0
Pros: Conveniently close to airport.
Cons: Rooms had definitely been smoked in. Hair stuck to the towels. Pool water was nasty. Definitely not a three star hotel.
Okay 5.0
Pros: The Customer Service from all the employees except for the GM of the hotel she caught an attitude one morning but I let it slide.
Cons: I had to keep plunging my toilet my whole stay at the hotel & on my last night is when I was offered another room.
Good 7.0
Pros: The room was large, well decorated, and the location was perfect...steps from the airport
Cons: The elevators were not always available. Entering the hotel to go to my room, there were dirty diapers and trash outside. No ice available in the ice machines. Staff could’ve been more helpful
Good 6.0
Pros: Breakfast and Parking
Good 7.0
Pros: The friendly staff and the kick back
Cons: The bath tub had someone hair in the tub and on the shower wall.
Excellent 10.0
Pros: One of the first hotels where the room actually got cold.
Excellent 10.0
Pros: everything, wonderful stay and accommodations, my first time and I was pleasantly suprised
Cons: Variety of hot snacks at happy hour
Drury Inn & Suites Atlanta Airport - Atlanta
Rated no. 7
8.5
Excellent 8.5
Based on 1,034 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
6.0
Location
8.6
Overall
8.0
Overall 8.3 Excellent
Based on 307 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
6.0
Location
8.6
Overall
8.0
Cleanliness
8.8
Comfort
8.9
Location
8.5
Services
8.6
Staff
9.0
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.1
Location
8.9
Services
8.7
Staff
9.2
Cleanliness
7.8
Comfort
8.1
Location
8.1
Services
7.8
Staff
8.2
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.4
Staff
9.0
Cleanliness
8.3
Comfort
8.5
Location
8.4
Services
8.2
Staff
8.9

Excellent 10.0
Cons: The breakfast
Excellent 9.0
Pros: Breakfast was great and the time was good, didn't seem to be rushed to leave the dining area.
Excellent 9.0
Pros: The King suite was spacious and very comfortable. The hot breakfast was tasty.
Excellent 9.0
Pros: Great staff, location to airport; cleanliness.
Cons: very pleased
Excellent 10.0
Pros: Very friendly staff, a clean hotel and a great location.
Cons: All good.
Poor 1.0
Pros: The breakfast
Cons: People screaming in the lobby cursing in front of my daughter. Having to switch hotels at the last minute due to overbooking and then when we went to check in the front desk made a joke that someone didn¿t show and we could have come. People smoking we
Excellent 10.0
Pros: Beautiful hotel rooms clean great manager and staff
Cons: Everything is great excellent staff great excellent customer
Excellent 10.0
Pros: Beautiful hotel rooms clean great manager miss chasity heard & supervisor miss tiffany Turner and staff are sweet hearts great excellent customer service very helpful polite sweet
Cons: Everything is great excellent staff great customer service
Okay 5.0
Cons: In July pool-closed FOR THE SEASON. I was extremely disappointed as I was looking forward to relaxing in the pool. I was going to leave before breakfast was served,told that there were refrigerated items for purchase. Refrigerator was completely empty
Excellent 10.0
Pros: The staff was great and the shower was amazing
Cons: Only the fact that I purchased a bottle of water for $3.00 and was not told that there was complimentary water on the other side of the room.
Excellent 10.0
Pros: Cleanliness and friendly staff
Cons: No
Excellent 9.0
Cons: The power went out for an hour or longer
Excellent 10.0
Pros: The location and the staff.
Cons: No
Excellent 10.0
Pros: It was very clean and the staff was very nice and professional.
Poor 1.0
Pros: Location
Cons: They charged me a $250 clean up fee for a stain they found in the bed. They claimed I urinated in the bed. I¿m 43 years old I would never do anything that disgusting. I will never stay at any more Marriott facilities.
Excellent 10.0
Pros: My housekeeper was awesome. The ladies at the front desk was so awesome when I was staying here. They made me feel so comfortable.
Cons: None
Good 7.0
Pros: Clean
Cons: Says breakfast included. Upon checkin it's a to go bag(muffin, granola bar, water). Thought at least there would be a hot breakfast and coffee.
Poor 1.0
Pros: Location was OK
Cons: Supposed to be an “airport” hotel but was not providing transportation to/from airport. Was not providing “free breakfast” as they advertise.
Fairfield Inn and Suites by Marriott Atlanta Airport North - East Point
Rated no. 8
8.3
Excellent 8.3
Based on 307 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.4
Facilities
6.0
Location
8.6
Overall
6.8
Overall 8.0 Excellent
Based on 1,393 reviews
Cleanliness
8.2
Comfort
8.4
Facilities
6.0
Location
8.6
Overall
6.8
Cleanliness
8.1
Comfort
8.4
Location
8.6
Services
8.0
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
8.2
Comfort
8.4
Location
8.5
Services
7.9
Staff
8.7
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
8.2
Staff
8.7
Cleanliness
8.2
Comfort
8.4
Facilities
5.0
Location
8.6
Overall
6.6
Cleanliness
8.0
Comfort
8.2
Location
8.4
Services
7.6
Staff
8.6

Excellent 9.0
Pros: I like everything.
Cons: Everything exceed my expectation.
Excellent 8.0
Pros: Bed was good. The Breakfast was tasty. Security was good.
Cons: Light out in room 414 bathroom. Mold in tub. TV only reached 1/3 of stations available on the schedule.
Excellent 10.0
Cons: Very nice comfortable room. Bed clean and comfortable and lots of pillows. Lots of outlets to charge electronic devices. Strong wifi connection. Love they provide airport shuttle at 4 AM. Staff friendly and helpful.
Good 6.0
Pros: The staff was extremely nice and helpful
Cons: The Towels and pillows were stained the floor was wet and a bad odor
Excellent 8.0
Cons: The morning staff she was not pleasant she was to busy with her boyfriend,she had a ATTITUDE when we aske for our $100.00 back from the night before.The lady in the kitchen was very helpful i give her a 10 the other morning lady i give a 1.
Excellent 10.0
Pros: The location since near the airport.
Cons: Someone was smoking weed in the room next door. All the smell concentrated in the bathroom.
Excellent 10.0
Pros: We were in Alanta for a football game downtown. I was meeting my first cuz and we needed to be at the stadium before 11:30 for a 3:30 game. My cuz was there to photo shoot the game for the newspaper he works for in Miami an reason to stay close to A P
Cons: All good plus the lady that checked me in let us check in at 10am for a 3pm check in due to my wife staying at hotel while I had to leave early to get to a 3:30 football game. Great service.
Excellent 10.0
Easy access to airport, friendly staff, free shuttle to and from airport, clean rooms, I will stay again A++++
Okay 5.0
Pros: Ac was down, stuff unfriendly, bed sheets were missing
Excellent 10.0
Cons: Was expecting hot breakfast
Excellent 10.0
Pros: It was very clean and comfortable and there wasn't any noise or babies crying or anything like that I really loved my stay there.
Cons: I love this hotel
Okay 4.0
Pros: The location and evening staff.
Cons: The hallways smelled overly scented with a cleaner. In the morning there was a smoke smell that permeated the hall by the elevator.
Excellent 9.0
Pros: The location is perfect from where I was going. I love the extra security at night, which I understand. Especially with everything that has been going on.
Cons: No
Excellent 10.0
Pros: The front desk cleark was very nice and accomodating. We left sunglasses in the room and she got them for us after checkout. They had a simple grab and go breakfast in the morning, and hot coffee 24/7.
Excellent 8.0
Pros: Staff was so sweet and helpful
Cons: Did not like the $100 cash deposit since my ID said 50 miles inside atl area. I moved and was here for work but license wasn’t update. I had to go to atm to get money out
Good 7.0
Pros: Free Continental breakfast daily.
Cons: I discovered that our beds were made with blood stained bedding. Instead of offering an apology the front desk agent opted to offer an investigation and to change our rooms. Made no sense at all. I told her changing the beddings would suffice. no apologie
Excellent 9.0
Pros: The Staff. Extremely friendly. I really enjoyed their attentiveness and their humor. I read some good reviews and some not so good reviews and my experience was definitely in line with the good reviews.
Cons: The only improvement needed is the breakfast- better pastries needed. But probably due to COVID, they may have been limited in what they could do. This is minor, because overall my experience was great.
Excellent 10.0
Pros: I only stand that night but from the time I walked and checked in the hotel clerk was nice and helpful.to the time I left was the best place I have stayed still I came back to Atlanta. Great job and the pictures I was what this hotel looked like.ðŸ
Cons: No but if their hiring .call me.
Good 7.0
Pros: The location was absolutely perfect for the airport. It was easy to find, and I enjoyed that you had to have a key card to access parking.
Cons: Because of COVID-19 there was no breakfast. They had paper bags with an apple Danish, cereal bar, and tiny water. It was very disappointing. I don't eat those things, and there were no other options. Everyone in my group had the same items and flavors.
Okay 4.0
Cons: Very noisy room
Poor 1.0
Pros: Nothing
Good 6.0
Cons: Noises in hallway
Good 7.0
Pros: The room set up.
Cons: The cleanliness
Okay 4.0
Pros: Location put us a few min's from airport
Cons: Hotel employee was not friendly. The fact that we arrived around 11:30 pm on 2/4 from a late flight seemed to be a burden to her. She was too busy joking/laughing with what seemed to be another female employee from maybe the maintenance dept. Bad impressi
Excellent 9.1
Pros: Front desk April was very helpful. Airport shuttle drivers were friendly.
Cons: There were paint smell in the hallway, but I guess it is better to redo paint than leave it looking old!? The hallway carpet made it hard for me to roll the suitcases.
Okay 5.0
Cons: There are no fridge in the rooms. Have I known, would I book this hotel room? No.
Good 6.0
Pros: The smoking area and the room overall.
Cons: My card was charged the next morning, because the last up front said I was listed as a no show. So she charged my card but I was already in my room the day before!!!
Mediocre 2.0
Pros: N/A
Cons: HOTEL NEVER GAVE ME A ROOM BECAUSE THEY SAID "RESERVATIONS AREN'T GUARANTEED, EVEN WITH A CONFIRMATION NUMBER." WAS FORCED TO FIND ANOTHER HOTEL AT A MUCH HIGHER RATE!
Excellent 9.1
Pros: The newer styling used.
Cons: The fact that the Shuttle drivers were trying to say they couldn't take us to the international airport side because it was too long of a drive due to traffic was lights and speeds.
Comfort Inn Atlanta Airport - College Park
Rated no. 9
8.0
Excellent 8.0
Based on 1,393 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
9.0
Location
8.6
Overall
8.8
Overall 8.0 Excellent
Based on 1,330 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
9.0
Location
8.6
Overall
8.8
Cleanliness
6.0
Location
6.0
Overall
6.0
Staff
6.0
Value for money
5.0
Cleanliness
8.1
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.4
Comfort
9.0
Facilities
8.5
Location
10.0
Overall
8.8
Cleanliness
8.6
Comfort
8.6
Location
8.6
Overall
10.0
Services
8.4
Cleanliness
8.3
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.3
Cleanliness
8.4
Comfort
8.6
Facilities
9.5
Location
8.8
Overall
9.6
Cleanliness
8.4
Comfort
8.5
Location
8.8
Services
8.2
Staff
8.6

Excellent 9.6
Okay thanks for the great hotel stay Beds very comfortable and quiet rooms
Mediocre 3.0
Pros: Close to airport..most front desk were very professional. My initial check in was not courteous. He could not find my reservation initially..was not very friendly.
Cons: Shower was slow and not clean..rug was dirty and wet ? Shampoo and body wash was empty. Also there was garbage in the halls and parking lit...not very clean.
Excellent 10.0
Pros: Slow draining in the shower and the shower was out dated. There was only 1 microwave for the floor and it was old. There should be one in every room.
Cons: The staff was absolutely wonderful
Poor 1.0
Cons: Nothing
Excellent 10.0
Pros: Great Hospitality , very clean and comfortable
Cons: N/A
Excellent 9.0
Pros: close to airport, shuttle service, refrigerator- early plane and hotel breakfast not served, so brought breakfast. Refrigerator was unexpected and very nice.
Excellent 9.6
Hotel was better than I expected. Room was big and comfortable. Fridge and Keurig coffee maker were welcome. Microwave is supplied in ice room (no ice because of Covid). Very near airport. Informal restaurant in hotel was good! Hotel seemed well managed.
Mediocre 2.0
This place is not worth the money they asking for the staff is NOT FRIENDLY , they charged for parking and I didn’t park on the lot I used handicap. They didn’t give a receipt because they didn’t do the payment. The hotel room is old looking nothing like the pictures at all. They restroom was horrible and the floors were dirty to where I thought I dropped something and it was the spots on the carpet that’s been there and they are not clean same receipts paper was in the hallway for a week. The elevator only one worked and it stunk and smelled like trash. The hand sanitizer contain that was on the wall when I got there was knocked down and sat on the floor all week long and just ran on the carpet I have pictures to prove my stay
Excellent 10.0
Pros: The staff and my room
Excellent 10.0
Very nice, clean.. We love the bathroom set up… We had a different look about the hotel until we got in the rooms. I will return again.
Excellent 10.0
Pros: Proximity to the airport
Cons: Not really
Okay 4.0
Pros: Staff is just ¿ at work¿ Entire Hotel seemed to have a smell.
Okay 5.0
Pros: Location
Cons: Room smelled very bad
Okay 4.0
Pros: The staff was friendly.
Cons: The side doors were locked, so we had to walk in the rain to get to our room. The TV was extremely old, and the room was dated at best. Bedding was old. The lobby was nice, but it all went downhill from there.
Excellent 10.0
Pros: Visited several times. Always very nice and clean. Love Sonesta !!!.
Cons: Nothing at all.
Okay 5.0
Pros: I was left alone to experience the hotel. They changed the rooom without a hassle.
Cons: There needs to be a microwave in every room. Please change the bedding every two days..m There needs to be complimentary breakfast.
Excellent 10.0
Pros: The atmosphere. Very friendly
Cons: There prices for the food is a little bit overpriced for the small selection they have. They need to change how you get on the elevator. I had issues my entire stay with the card not reading. You should just be able to tap your card and not slide it in.
Excellent 8.0
Cons: Lots of weed smokers in other rooms stinking up the hallway
Mediocre 2.0
Pros: bed was decent, close to airport, but not a good spot. I stayed 2 nights, no waters for sale, vending machines were out, the elevators were broke entire stay, chef was a no show, nothing to eat
Cons: frequent traveler for work.not a good spot.I stayed 2 nts,no waters for sale, vending machines were out, elevators broke entire stay, had to wait for front desk to re-key, chef was a no show 2 twice,nothing to eat w/n walking distance. Total disarray
Excellent 9.0
Pros: The hotel room was clean .
Excellent 10.0
Pros: The front desk staff Excellent, and my room
Cons: Had to pay for parking
Mediocre 3.0
Pros: Room was clean. Food at the restaurant is decent
Cons: Wall is too thin? Stayed 2nights ; both nights neighbors on both side were so noisy at 11:30pm( weeknights). I¿ve called front desk and complained . Second night no answer after phone rang for a minute. Couldn¿t get a good nights rest and sleep
Excellent 10.0
Pros: I loved the quietness and comfort.
Cons: N/A
Okay 4.0
Pros: Location
Cons: Used face towels still hanging in the bathroom
Excellent 10.0
Pros: Clean!
Cons: No complimentary breakfast
Good 7.0
Pros: Location, shuttle & staff are the best parts. The stay was fine, just needs the building to be upgraded a bit because it is not deteriorating but it is an older building that could use some renovation but the stay was fine. They kept with COVID protocols
Cons: Fitness area was unavailable. But that is understandable during a pandemic
Excellent 8.0
Cons: That it didn¿t have a microwave in the room.
Okay 5.0
Pros: The customer service was great!
Cons: The room had been cleaned but was still dirty in some areas (bathroom, kitchen area) Every comforter we’ve received had stains on it. The sheets were fine though.
Mediocre 3.0
Pros: The room wasn’t bad at all and it was very clean.
Cons: The crowd of people that stayed in this hotel were so loud and inconsiderate. It felt like 6 people sitting in my room yelling and talking at midnight. When I finally fell asleep I was woken up by crying, let’s just say I did not sleep all
Mediocre 3.0
Pros: Close to the airport.
Cons: Key card for the room did NOT work. The staff finally had the maintenance person gain access to the room after 5 trips back to the reception desk from the 4th floor. Then when I entered the bath I discovered what appeared to be black mold in the bathtub
Mediocre 3.0
Pros: Nothing
Cons: Tub water did not go down when showering, Microwave in the hall by the ice machine not in the room Large bug crawling around the ceiling Hotels room was not modern older hotel
Poor 1.0
Pros: Will NEVER stay again i’ll couple was fighting physically next door all night long I got no sleep people were banging on doors all night long on the floor we were on they had no more room when we got there when we checked in yeah it was mis
Cons: I did not like the way the front desk handle the situation once I told him what was going on all night long I just looked at me and said sorry
Good 6.0
Pros: The location
Cons: hotel website stated that there was paid parking of $12 a day on-site, and off site parking in rear of hotel with no charge. Upon arrival the front desk clerk stated that there was only paid parking and had no idea of what was clearly written on the web.
Okay 5.0
Pros: Closeness to the airport.
Good 7.0
Cons: $12 per night for parking was too much. I understand the hotel is close to the airport so it would be expensive but $12 for each night of parking in a regular outdoor self park parking lot is too much. Holiday inn needs to change that policy.
Good 7.0
Pros: The price of the room was reasonable. The security was also a plus.
Cons: the hassle of my card not working on several attempts to use it to access anything like the the elevator, the doors to come inside, my room, or the entry or exit with my vehicle. Plus they only give 2 towels and 2 washcloths and that got old fairly quick.
Mediocre 2.0
Cons: It's the first time a hotel didn't let me extend check-out time to 1 pm. I really needed it as I had an interview call at 12:15 (I had to have the video call in my car). Room service actually knocked on the door at 10 am. They want you to leave asap
Good 7.0
Pros: Very decent hotel for the price staff was very friendly and let me check in early after a long flight
Cons: Sheets had dark stains on them :(
Poor 1.0
Pros: Nothing to like
Cons: One elevator. The whole hotel is hot. No amenities. It's not worth the price
Poor 1.0
Pros: Did not clean! Loud and unruly ppl in hallway. We had to walk down to get towels by ourselves because cleaning crew left receptionist there by himself!
Poor 1.0
Pros: leaving
Cons: everything
Mediocre 3.0
Pros: The restraunt that was attached.There staff was alot more helpful and pleasant.
Cons: The staff told us nothing about the parking situation when we checked in.They told us nothing about how house keeping would be handled due to covid.And the pool was warmer then the jacuzzi.
Okay 5.0
Pros: It was a good clean room If you have a flight in the morning it’s a great hotel otherwise go somewhere else
Cons: No where was it listed I would be charged $12 to park in the hotel lot. Not located near any restaurants.
Good 7.0
Cons: Front seat people are obviously overworked during this time, they had attitudes but I completely get it having to work in these circumstances.
Mediocre 3.0
Pros: Is there a charge for everything security was good but they charge for everything wasn't really impressed with this hotel.
Cons: I didn't like that I had to pay for everything. The room could be better.
Good 6.0
Pros: Great price,but a complimentary breakfast Or just coffee, would have been nice ,paying parking especially with everything that’s going to that should have been waived but hotel employees was AWESOME BEST CUSTOMER SERVICE !!!!!
Good 6.0
Pros: It is very convenient to the airport. The morning shuttle driver is a lot more helpful than the evening shuttle driver (she just sat in her seat when picking up guests at the airport). The room was a bit dated although the bedding was comfortable.
Cons: It would be nice to have some refreshing fruit water in the lobby, like a lot of other hotels do. The walls in the room were very thin and we heard next door up until 300am. Based on this I would probably pick the hotel next door next time.
Excellent 10.0
Pros: Breakfast was great. Location to the airport cannot be beat.
Excellent 9.6
Sparkling clean room & facilities, professional staff, right by the airport, timely airport shuttle. Breakfast maybe included or extra pay, depends on your type of reservation. Ruby Tuesday restaurant and other hotels are walking distance.
Good 6.5
Pros: We were given a corner room which was huge!
Cons: Expensive parking. Mold in the shower.
Okay 5.0
Pros: Convenient proximity to the airport and complimentary shuttle
Cons: The bed had no sheets on it when we checked in. This was 11 pm, after a delayed flightWe called the front desk and were told that someone would be right up to make the bed. After 20 minutes, we gathered our belongings and went to the desk to change rooms.
Excellent 8.5
Pros: Great location. Very close to the airport and local restaurants.
Excellent 10.0
Pros: Tiffany was over the top amazing.
Excellent 10.0
Pros: Friendly staff, good food, shuttle to airport and clean accommodations. Would definitely stay here again.
Cons: I have nothing negative to say about this hotel.
Sonesta Atlanta Airport South - Atlanta
Rated no. 10
8.0
Excellent 8.0
Based on 1,330 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
7.8
Location
8.3
Overall
8.0
Overall 7.9 Good
Based on 1,349 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
7.8
Location
8.3
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
7.9
Comfort
7.9
Location
8.3
Services
7.9
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
7.1
Comfort
7.4
Facilities
7.4
Location
7.1
Overall
7.4
Cleanliness
8.4
Comfort
8.2
Location
8.5
Services
8.2
Staff
8.8
Cleanliness
8.1
Comfort
8.2
Location
8.1
Services
7.8
Staff
8.5
Cleanliness
8.4
Comfort
8.2
Facilities
8.5
Location
8.1
Overall
8.6
Cleanliness
8.0
Comfort
7.9
Location
8.0
Services
7.9
Staff
8.8

Okay 4.0
I booked the shuttle to the international airport. When I told the shuttle driver where I was going, he said that he had some other people to take to the domestic airport and that I could just get off there and catch another shuttle to the international airport instead of him making two trips and delivering me to my stop as scheduled. :(
Good 6.0
Pros: The staff Jim and Alexis
Cons: No drinking water or tissues in room. Bathroom not well cleaned before arrival.
Excellent 10.0
Pros: Everything else was good they had hot breakfast
Cons: Everything was fine I just didnt like where my room was located, the balcony view was looking at ihop
Excellent 10.0
Pros: The location was very convenient for me and breakfast was an option
Poor 1.0
Pros: Nothing
Cons: They have a huge bug problem there! There were huge cockroaches in my room, I had a guest come by to visit and they were terrified! I would never stay there again. Parking was terrible as well. I hope there is a program in place to at least do a make right for people like me! I spent good money to stay there, I could have stayed anywhere in Atlanta. I gave them a chance and they failed miserably.
Poor 1.0
Pros: The room and bathroom were not clean. The bed was uncomfortable. The sliding door to the balcony did not lock. We felt unsafe. Also it seemed like a lot of the locals lived in the building/hotel. We planned on staying for three days, and left after the first night.
Cons: Nothing!
Poor 1.0
Pros: Only thing positive was the staff! Very friendly and nice overall
Cons: Other than the staff being really nice and friendly I liked NOTHING about this hotel!! Smelled awful like old stale cigarettes, very dingy with dirty carpet.
Okay 5.0
Pros: Rooms not ready by 3PM. Lousy breakfast
Good 6.0
Pros: Friendly people
Cons: Dirty
Excellent 8.0
Pros: Location
Cons: Problem with door locks, broken fixtures and in bathroom
Excellent 10.0
Pros: Cleanliness
Cons: N/A
Poor 1.0
Pros: None, it was overprice bad location people screaming people wondering Outside the hotel $--- a night was too much.Could not sleep because the plane's flying over coming and going to the airport I stayed at 1 star and a 1/2 hotels And in Bettershape.
Cons: The food for breakfast was cold like it was never warm you received it The biscuits that they serve was hard as a rock Cold eggsThe front Des do not say anything to the customers as they come in good evening good morning thank you for staying With us.
Excellent 10.0
CLEAN,CLOSE AIRPORT, CHEAP.
Excellent 10.0
will stay again
Okay 4.0
Pros: The pool was open and they had breakfast we could grab before breakfast started since we caught an early shuttle.
Cons: The carpet was dirty however they did come and clean up. APparently the outside walls are thin because I heard airplanes people's bass and people drag racing all night.
Poor 1.0
Pros: More then what they said it would cost in person the bathroom had hair the towels were not clean room smelled like smoke
Excellent 9.0
Pros: The fitness center was very nice and had a lot of equipment for a hotel.
Cons: Internet service could have been better.
Good 6.0
Pros: Location
Cons: Staff, room, appliances
Excellent 9.0
Pros: Good workout area and a nice pool - though it was a little chilly to try it out, Room was very spacious and comfortable
Cons: A little farther from the rental car center than I expected even though it was right next to part of the airport property.
Good 7.0
Pros: I was required to provide a $50.00 deposit and was told that it would be refunded at check out. Then at check out I was told it would 3-5 days to redlecr on my account. Glad I didn¿t need that 50.00
Excellent 9.0
Pros: The room was magnificent. The front desk attendant was courteous, respectful, highly informative, and all around congenial. This will be my hotel of choice whenever I'm staying in Atlanta.
Cons: Entering the hotel was a doozy and I missed the entrance each time.
Mediocre 3.0
Pros: Why I liked best about this hotel was you could bring edge into the night life and you can also sit around and relax
Cons: What I did not like about the hotel was the vending machines were broken in they stole my money the laundry machine wasn't working in it also took my money and there was a lot of construction work going on
Excellent 10.0
Cons: The vending machines did not work and the washers left black streaks on my clothes
Good 7.0
Pros: Front desk staff very nice, free parking
Cons: The front desk explained that house keeping would NOT come to clean for the 4 days there however would provide fresh towels and removal of trash. This was not done at all. I never heard or saw from her until early hours of my check out date- the nerve!!
Excellent 8.0
Pros: The staff were very friendly and helpful. The gave us cookies when we checked in. They were delicious.
Cons: It is by the highway, airport, and a railroad, so it was a bit noisy.
Excellent 9.0
Pros: An outstanding breakfast!
Cons: nope
Excellent 9.0
Pros: Comfortable and clean
Cons: Just average overall. being remodeled, but building is a bit tired. Odd bathroom layout.
Excellent 10.0
Excellent experience from check in to check out
Good 6.0
Pros: Location was the bast asset of the hotel.
Cons: The room was just okay. There was a spill on the floor that was not properly cleaned and therefore was sticky. The toilet seat was really wobbly and the cleanliness of the room was just okay.
Good 7.0
Pros: It has a convenient location for my trip, close to the I-75. Breakfast was good.
Cons: It was hard to find a parking place. One elevator was making noises and shaking like damaged.
Okay 5.0
Pros: The hotel was conveniently located off of 75 and easy to find. Having a full hot breakfast and GOOD COFFEE was really nice.
Cons: The room was dirty, specifically the floor. It was sticky and I didn't want to walk on either the tile or carpet in bare feet. Also, the smell of cigarette smoke permeated the entire 10th floor.
Okay 4.8
Pros: Good breakfast, nice friendly and helpful staff.
Cons: Trains, planes and automobiles very very close by. First hint was when we found earplugs on the nightstand as part of the room package. Railroad tracks with freight trains, I-75 road noise and airport late-night traffic all made sleep almost impossible. Staff gave us asome extra reward points to make up for it, but Iwould not recommend this location to anyone due to the noise.
Excellent 8.0
Pros: Clean and modern.
Cons: The airport shuttle service was disorganized.
Excellent 10.0
Pros: Staff, cleanliness
Poor 1.0
Cons: Worst staff ever. Rude and unhelpful. A terrible experience overall
Good 7.0
Pros: The front office staff were great, very professional even when it started getting crowded.
Cons: The rooms air conditioner was not turned down to have the room cool on arrival.
Mediocre 3.0
Cons: Service was slight yo say the least, no access to high speed internet or printer. The atmosphere was very drab.
Okay 5.0
Cons: Noise from Airport Parking and construction.
Good 7.0
Pros: The price
Cons: The breakfast.
Good 7.0
Pros: Free parking
Cons: Very very noisy outside between the trains, planes, and construction.
Poor 1.0
Pros: The morning breakfast.
Cons: The staff was awful, the shuttle that was free was not available.
Mediocre 2.0
Pros: Close to the airport.
Cons: Two of the three elevators were not working. One was boarded up with plywood. Stairs were outside and with recent rains, each step was a puddle to walk through. The front desk could not provide quarters for the on-site laundry; no change machine.
Okay 5.0
Pros: The free breakfast offered. The Shower was Great. but needed some type of barrier for the splashes of water to the floor.
Cons: We were initially checked into an occupied room. One elevator shaft was boarded up , and the main elevator was very Rickety. My friend didnt want to ride on it at all.
Good 7.0
Pros: It took their shuttle driver 45 minutes plus to pick me up at the Atlanta airport. I even had drivers from other hotels trying to help me.
Cons: Please see above.
Good 6.0
Pros: Balcony on 6th floor
Cons: Too close to airport
Poor 1.0
Pros: Fast check in and clean room.
Cons: Yes I check in on 11/13/16 at 7:00 p.m. And 30 mins later my car got broken in to. My driver side window was smashed and the Hapesville police came once some one that seen my window on the ground call the front deck and told them something had happen.
Okay 5.0
Pros: The front desk staff was lovely. Nice friendly people. Choice of nearby restaurants is good, although the neighborhood isn't great.
Cons: Need renovation - it looks tired and worn. It is also noisy - can hear the runway all night long. The shuttle is supposed to run every half an hour, but I waited 20 minutes to be picked up, and over that for the ride back to the airport.
Good 7.4
Cons: Erroneous fire alarm
Excellent 9.4
Pros: We had to move our reservation last minute. Though we went through an online service, it was easy to work with the hotel to make the last minute necessary changes with no extra costs or stipulations. We would definitely recommend this hotel and would consider a return visit.
Good 7.7
Pros: After a long night and a missed connection, we found BWAE had best cleanliness and overall ratings of nearby hotels. It was a quick shuttle from airport, rates were reasonable, and staff pleasant. Rooms were surprisingly clean, fresh white linens, recent updates etc. Bath was clean but a bit dated however some updates had been made. Due to the late hour, we didnt look around much beyond the bed and bathroom in the few hours we stayed.
Cons: Walking into the lobby, we were initially concerned that we made the wrong choice because of the old, musty smell but thankfully it stopped there.
Excellent 10.0
Pros: The staff was wonderful.
Good 6.8
Pros: I stayed here for one night on a weekend. I was able to get the room I wanted with a king bed, which was a nice luxury. My room and bathroom were very clean, which I guess is due to the recent renovations that someone mentioned in a review I read when looking at this hotel. The sheets were clean, the bathroom was spotless, and there were no weird smells in my room. Thankfully the place wasn't overrun by families with small children, which can sometimes be overwhelming for a young couple. But at the same time it seemed like it was definitely family friendly. The breakfast was your standard complimentary hotel breakfast.
Cons: The front desk staff was a hit or miss. The person who checked me in was rude but the person who checked me out was welcoming and not rude.
Excellent 10.0
Pros: Wonderful staff! Beautiful, contagious, bubbly personalities! I had an issue with my credit card while checking in for incidentals due to my bank being unaware of my cross country trek. The staff were very accommodating and patient while I contacted my bank to correct the fraud speculation. Thank you for making my stop a good one!
Good 7.3
Pros: Parking. Close to airport.
Cons: Airport noise. Room not serviced day 2.
Best Western Plus Atlanta Airport-East - Hapeville
Rated no. 11
7.9
Good 7.9
Based on 1,349 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Facilities
8.1
Location
8.3
Overall
8.6
Overall 7.9 Good
Based on 950 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
8.1
Location
8.3
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
2.0
Overall
6.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Location
8.2
Services
7.9
Staff
8.4
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
8.0
Overall
7.0
Cleanliness
9.7
Comfort
9.4
Facilities
9.4
Location
9.5
Overall
9.5
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.2
Staff
8.6
Cleanliness
8.3
Comfort
8.1
Facilities
9.3
Location
8.4
Overall
10.0
Cleanliness
8.4
Comfort
8.3
Facilities
7.3
Location
8.3
Overall
8.4
Cleanliness
8.2
Comfort
8.1
Location
8.2
Services
8.0
Staff
8.4

Mediocre 3.0
Pros: wifi didn’t work
Poor 1.0
Pros: This property is awful! I waited 20 minutes at reception for someone to acknowledge me. Staff was rude and nasty attitude. Motel staff are much better
Cons: This property is awful! I waited 20 minutes at reception for someone to acknowledge me. Staff was rude and nasty attitude. Motel staff are much better
Excellent 10.0
Pros: Clean. Nice staff
Cons: One way in and one way out the parking lot
Mediocre 3.0
Pros: Location was okay
Cons: Dirty room , spots on carpet, dust
Excellent 10.0
Pros: Everything
Cons: The elevators
Good 7.0
Pros: Location and staff was nice
Cons: Ask for towels an wash cloths I never got it had to go to front desk, the door knob was broke they never fixed it.
Excellent 10.0
Pros: Very clean
Good 6.0
Pros: The staff was wonderful!
Cons: Room was dusty, counters were sticky, and sink did not drain. There was also an odor in the room. It was like bad body odor.
Poor 1.0
Pros: Nothing
Cons: It was so filthy
Mediocre 3.0
Cons: I arrived at the hotel at 2:30p and was not given a room until close to 5p.
Poor 1.0
Pros: There was honestly nothing I liked about this hotel.
Cons: We had to wait until past 5 for our room to be ready. After waiting in the lobby for over 2 hours the room was filthy. The pool there was drained, not that we would use it anyway because it was a really dirty hotel. Also the shower was broken.
Good 7.0
Pros: Great rooms
Cons: Restaurant/ bar and pool are not open , and the website has not been update to reflect the changes .
Poor 1.0
Pros: Nothing at all. No parking spots so people had to park in the middle of the lot. Staff was rude and could barely get cover, towels, or our room cleaned. The breakfast was stale and disgusting.
Cons: The entire hotel. I will never stay here again.
Okay 5.0
Pros: Check in via my phone, but it should also allow keyless entry so you don¿t have to stop at front desk.
Cons: There shuttle service was lacking. No one assisted guest with their luggage on or off the shuttle. The shuttle didn¿t show up to the airport when I arrived at airport the first morning which was also documented by the ground transportation assistant.
Okay 4.0
Pros: Decent place for a night stay. Convenient to airport close by restaurants. Safe area. Bed comfortable. Staff EXTREMELY FRIENDLY NICE!!!
Cons: Not worth $--- a night. Bathroom was NOT CLEAN AT ALL. Tub dirty and bugs behind door which tells me no mopping or sweeping was conducted..
Okay 5.0
Pros: The hotel didn¿t have parking for its guest, we had to ask the hotel across the street if we could park there. We booked/paid for 2 beds we got 1 with a pull out but they did get us in another room the next morning but only thing we liked is the locati
Cons: The hotel didn¿t have any towels and wash available when we got there and said they¿re MAY be more in the more but it depended on what time housekeeping came in. Frequent visitors of the hotel said that they never have none and it¿s been that way
Good 6.0
Pros: Staff was very kind and helpful.
Cons: Hotel was quite chaotic and looks like under staffed. A/C unit in our room was extremely loud. Setup of the room was also quite weird. Parking was very limited.
Excellent 10.0
Pros: Everything
Cons: No
Okay 4.0
Pros: Friendly staff
Cons: Blood on comforter,room dusty, dead bug on sink. Contacted management who said they would follow up but no Contact over a week later.
Excellent 8.0
Pros: Room was very clean and staff friendly. Free parking close to airport is great!
Cons: Light switch in the bathroom broken and did not get fixed in time for my stay. Breakfast is good but barely adequate - particularly if you are a vegetarian - very limited selection.
Okay 5.0
Pros: Location
Cons: It was not clean. I don¿t think 8.2 rating is real. It was no different than a standard you expect in a motel.
Excellent 10.0
Pros: The location, staff and cleanliness of the hotel. I rented a car and the parking lot was perfect. I actually could see my car from my room window. The lot was well lit and easy to get to.
Cons: The AC is the room was rather loud but other than that I liked the hotel.
Excellent 10.0
Pros: Everything about this hotel was fantastic! The customer service was superb! The hotel was very clean. Parking was easy! No complaints what so ever.
Cons: I loved everything about this hotel
Excellent 9.0
Pros: Close location to airport
Cons: They gave us some color towels.
Good 7.0
Pros: The location and the staff
Cons: The room needs some upgrades
Excellent 8.0
Pros: The staff was friendly and welcoming when we were stick at airport until 1:30 a.m. we needed sleep so very badly and it was great to find our room impeccably clean and confortable!
Cons: Maybe switch to a Keurig coffee maker.
Excellent 9.0
Pros: The staff was friendly nice and Assertive.
Cons: No microwave in room
Okay 5.0
Pros: The distance to airport was great. Hotel was also within walking distance from some restaurants.
Cons: The staff was friendly but 2 out of the 3 front desk clerks had their mask down below their nose. Gave you your room key taped to a piece of paper where they wrote your room number on and wifi info. It just seemed motel like not Hyatt Place quality.
Okay 5.0
Pros: Location to the airport and downtown Atlanta.
Cons: We had a gentleman knocking on our door drunk at 10 pm at night on a Sunday. The night before there was a large party happening in the hotel parking lot until 2 am. In neither instance did the hotel staff do anything. The drunk gentleman came back 4 times
Excellent 10.0
Pros: Clean, good location,staff polite and pleasant. Quick response if anything was needed.
Good 6.0
Pros:  
Cons:  
Excellent 10.0
Pros: Location close to airport, shuttle service, decent breakfast, very clean.
Mediocre 3.0
Cons: First room that was given key for had not been cleaned.
Excellent 9.0
Pros: Living Room area
Cons: Burn mark on toilet seat
Excellent 9.6
My wife and I stayed the night before and the night after our 11 days in the BVI. Parking was secure, the room was very nice and the staff were great. One thing to remember is that their normal 24 shuttle is restricted because of COVID so call first to make sure when it is running. The complimentary breakfast has been reformatted so make sure you ask for details beforehand. Overall, our experience was great!
Mediocre 3.0
Cons: dirty, rundown and out of date. stains on the bedding, carpet and furniture.
Poor 1.0
Pros: The only thing I was impressed about is how the manager handle the situation.
Cons: Cleanliness was not one point and they were no keys left for each room. I did not get a key to my room until 3:17 AM
Good 7.0
Pros: It’s was very clean overall!
Cons: There were a few hairs in the tub when I went to shower, so I got cleaning supplies and cleaned it myself. The remote to my TV did not have any batteries when I arrived- the cable box never came on. 2 nights- no tv
Good 6.0
Pros: Location
Cons: No
Okay 5.0
Pros: Very close to the airport
Cons: Attitude from staff Hallways look old with thick carpet
Mediocre 3.0
Cons: Understaffed Staff not wearing masks properly Room walls dirty, chipped paint Broken faucet Someone’s fake nail left on table
Mediocre 3.0
Pros: Near food
Cons: Not safest location. Poor service right when I walked in. Nasty packaged breakfast.
Mediocre 3.0
Pros: I liked the location
Cons: The staff was very rude. The pool was closed and when asked if pool was available the staff responded w a rude snicker.
Good 6.0
Pros: The room was very clean
Cons: Not exactly what I was expecting. The room was clean but outdated. While researching hotels I was looking for free parking. When I arrive parking was $15. Hotel is located in a busy area.I would recommend for one or two night stay.
Mediocre 2.0
Pros: The spacious room.
Cons: SUPER NOISY!!! Not only other guests but staff as well.
Good 6.0
Cons: Worst breakfast of any Hyatt Place ever! Poor selection, closed early and dirty! Maintenance issues in room. The sink drain stop was broken and rigged with a tie wrap. Poor Direct TV. Channels were often blank and did not work.
Okay 4.0
Pros: It was close to the airport.
Cons: The room was hot, even with the air conditioning on. The temperature in the hallway was 82 degrees. However, the temperature in the lobby was cool.The furniture needs to be upgraded. The bed frame was dirty and was ripped on the edges.Carpet was stained.
Okay 4.0
Pros: location
Cons: The hotel was non smoking but the room smelled like cigarette smoke horribly and the AC did not work well or provide good ventilation.
Excellent 9.1
Pros: I love the friendliness of the staff, cleanliness, and location
Cons: Beds were a little small and hard
Excellent 10.0
Pros: Close to airport. Provides shuttle.
Excellent 10.0
Pros: 24 hr food, bar until 1am, big rooms with nice features, great free breakfast.
Okay 5.1
Cons: Hit me with a 25 surcharge after I checked out
Excellent 8.2
Pros: Everything was great. Great access (and even free shuttle service) to the airport. This was our second stay but not our last.
Cons: Food and drinks on site are a bit pricey.
Excellent 9.4
Pros: Comfortable beds, great food, and great staff!
Cons: Somewhat loud from the interstate but not unbearable. Airplanes weren't a problem, though.
Excellent 8.0
Pros: The staff is very friendly and helpful.
Cons: The breakfast buffet was rather over run and not enough tables so we left and found somewhere else to get breakfast.
Good 7.7
Pros: Comfortable bed and quiet at night
Cons: Staff complaining loudly at breakfast dining room regarding schedule and hours. Which made me feel uncomfortable enough to leave room
Excellent 9.4
Pros: When we arrived we were greeted by a very friendly and pretty lady that checked us in and gave us a brief tour of the breakfast area and the amenities. She made some personal suggestions and was very helpful and pleasant. The room was clean and everything appeared to work. We didnt have any issues with hot water or anything. The sitting room and kitchenette was a nice feature that i seldom have in rooms I book. Breakfast in the morning was good, much better than i expected honestly. I would definitely stay here again
Cons: One of our keycards didnt work. im sure we could have gotten it replaced but we never bothered to.
Mediocre 3.6
Cons: The staff was not courteous. The cleaning crew was still cleaning at 6 pm with music barring that cost be head down the entire hall. My food order was forgotten about and the iron in my room stained my clothing. The replacement iron given to me was supposedly checked by staff. It would not even turn on. When I went to check out to complain there wasn't an employee to be found.
Excellent 10.0
Pros: The staff was incredibly friendly and helpful. The rooms were spacious and clean and for a great price. The hotel was quiet and easy access to restaurants and the interstate.
Excellent 8.3
Pros: Great breakfast
Cons: I paid extra for a double room and they only had king's available
Hyatt Place Atlanta Airport-North - Atlanta
Rated no. 12
7.9
Good 7.9
Based on 950 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
8.1
Location
8.3
Overall
8.4
Overall 7.9 Good
Based on 704 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
8.1
Location
8.3
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
6.0
Overall
9.0
Staff
10.0
Value for money
10.0
Cleanliness
7.9
Comfort
8.2
Location
8.1
Services
8.0
Staff
8.4
Cleanliness
8.4
Comfort
8.8
Facilities
9.2
Location
8.4
Overall
8.8
Cleanliness
8.4
Comfort
8.6
Location
8.1
Services
8.2
Staff
8.4
Cleanliness
8.2
Comfort
8.8
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
8.5
Comfort
8.4
Facilities
7.6
Location
8.4
Overall
8.6
Cleanliness
8.3
Comfort
8.1
Location
8.1
Services
7.8
Staff
8.1

Good 7.0
Cons: I didnt like they did not clean your room every day
Excellent 9.0
Pros: Location was good for places to eat.
Cons: The restaurant staff was not great.
Okay 4.0
Cons: The facility had a good cleanliness rating and that is why i picked it. But our room was not very clean. The floor had not been vaccuumed in at least two visits, things on the bathroom counter were sticky from other guests and their was someone elses hair all over the bathroom!!! I hate hair!!!! This was unacceptable. The ac vents looked as though particles were sloughing off into tha air we breathed and the room temp would not regulate to the temp we set on the wall, kept shutting off. Someone was running up and down the hallway at 2 am and slamming doors then again at 5 am.
Excellent 10.0
Pros: 😊N/A
Cons: My wife and I enjoyed our overnight stay room was clean and quiet.
Excellent 10.0
Cons: If you parked in the parking lot. You had to walk all the way around to the main entrance cause the side doors would not unlock using room key. Other than that, great experience! Quiet area and the second floor was so peaceful!
Excellent 10.0
Pros: Everything
Cons: Need a microwave in room
Excellent 8.0
Pros: location, walking 2 Resturant, right by expressway
Cons: we asked for a late checkout., and we was told no .. that has never happen before..
Poor 1.0
Pros: I made a reservation, and they gave my room away
Cons: I made a reservation, and they gave my room away
Excellent 10.0
Pros: The friendly attitude and professionalism of the staff
Cons: No
Excellent 10.0
Pros: Clean and comfortable beds
Cons: No
Excellent 10.0
Pros: Quiet
Excellent 9.0
Pros: Great room with nice amenities. Cordial and friendly staff
Okay 4.0
Pros: The staff was friendly.
Cons: The hotel was decent,but what dont understand is they don't clean your until u are there 3 days are more. The sheets and bedding are old had holes in them.
Excellent 9.0
Pros: The room and the attention of the receptionists
Excellent 10.0
Pros: How close it was to the Atlanta MARTA station.
Cons: I have no complaints about my stay at this hotel.
Excellent 8.0
Pros: I loved the location the best. Walking distance from restaurants and shops. Also it was minutes away from the airport.
Cons: I didn¿t like that they did not have microwave and someone coming to supply additional towels, wash clothes and toiletries
Excellent 9.0
Pros: closeness to airport, but not much else nearby, kindness of staff, funkiness of decor
Excellent 10.0
Pros: It was close to airport and so clean!
Cons: No not really
Good 7.0
Pros: The staff
Cons: No
Excellent 8.0
Pros: The staff were very courteous and helpful.
Cons: The breakfast área was not that inviting and I was in a hurry, so I skipped it.
Poor 1.0
Pros: Nothing
Cons: The Van driver dropped me off at the restaurant about 8:30 in the morning never return for me l call and called the front desk asking why haven¿t someone came back to pick me up the van driver turned his phone off and left it at the hotel
Good 6.0
Cons: Wasn¿t impressed, somewhat disappointed because the pics I saw made the room look larger than it was. Average sized room nothing executive about it. No bigger than a room at holiday inn express.
Good 6.0
Pros: Artsy Design, fitness center
Cons: Charge for parking, lack of housekeeping, cleaniness, clientele.
Poor 1.0
Cons: Unclean wrong room no customer service overall terrible night checked out early went to stay with family lost money not happy at all
Poor 1.0
Pros: The Staff was nice.
Cons: Yes 1.thing there was hair all over the pillows, then pulled back the sheets & there was hair in the bed as well I do have pictures. 2. we noticed the curtain was white but the bottoms looked like they was dipped in dirt. 3rd the Microwave is in hallway
Mediocre 2.0
Pros: The location
Cons: The bathroom smelled like urine and the tv didn¿t work
Good 6.0
Pros: Clean
Cons: Toilet was stopped up no balcony
Mediocre 2.0
Pros: The hotel room, itself was nice.
Cons: I didn't like anything except for the room. Horrible experience
Poor 1.0
Pros: Friendly Staff
Cons: We chose this hotel because it was listed as "exceptionally clean" it was not. Very dusty and dirty marks on walls broken lamp shade,dust piling up on the HVAC unit.
Mediocre 2.0
Pros: Nothing
Cons: The lady at the check in was very rude yelling dont touch the glass when I was know where near it and i know what a Corona sheild is and secondly the first room they gave me was dirty and the the second room was incomplete. Hotel indigo never again
Poor 1.0
Pros: Late check in and overcharged for my stay
Good 6.0
Pros: The front desk staff was great. I had to call ahead because we were arriving late. The room set up was great, but not as clean as it should have been.
Cons: The shuttle service from the airport is not reliable. We were told the depart on the 15 and 45. Go out to the pick up area at 38 and were not picked up until the 25, almost an hour later. Had to call the reservations desk more than once.
Excellent 9.2
Very nice hotel with a friendly staff. Only negative is that it is loud you are right next to the airport and train station bring some ear plugs. Other than that it was great!
Excellent 10.0
Pros: The breakfast was great, staff was very friendly
Good 7.0
Pros: The location is excellent and the rooms are very nice.
Cons: The restaurant was experiencing huge challenges. Took almost an hour to get a burger.
Good 7.0
Pros: Perfectly located for me. Most staff very genial. I like the contemporary decor.
Cons: Room/bathroom never fully stocked. 1stday Keurig wouldn’t work: staff brought new one-didn’t work. I left 2nd at front desk, brought my own pot. “Wood” floors often gritty. Strange restaurant. Housekeeping erratic. Parking lot
Good 7.0
Pros: Nothing
Cons: The environment
Good 6.0
Pros: Room
Cons: Service
Poor 1.0
Pros: The room was nice,
Cons: Yes at 3am the night of my stay 05/31/2019 I was awakened from my sleep by the fire alarm and then it stopped i called the front desk they said it was a test the alarm came on again i called the desk he told me let them test there system third time out
Excellent 10.0
Pros: Quaint place on the creek, good value for the money. Friendly staff
Good 6.0
Pros: The shuttle service in the morning to the airport on 3/14
Cons: The door of our room banged and shook everytime someone in our hallway opened and or closed their door. No bath tub!!! No breakfast included or morning coffee available No fridge in the room. Had to specially request one to store medications
Good 7.7
Pros: Nice property with decent in room services and direct tv.
Cons: The restaurant was limited and service was a bit slow. The WiFi was slow and struggled with some surfing and streaming. Breakfast was not included in the room rate.
Excellent 10.0
Pros: Service was phenomenal. The architecture of the building itself is beautiful, and the location is wonderful - convenient proximity to a lot of great dining and shopping
Okay 5.7
Pros: Very close/walking distance to MARTA station. The shuttle was very handy, running every 30 minutes/24 hrs. The drivers were very nice and helpful as well.
Cons: The room cleanliness needs improvement - due to our late check-in, had to ask for sanitizing wipes to clean the counters and all surfaces since housekeeping wouldn't be back until morning. Not a lot of dining options nearby, and when we wanted to order room service for breakfast we were told they couldn't deliver due to lack of staff, even though the menu offered room service during the breakfast hours.
Excellent 8.8
Cons: Cleanliness of room needs improvement
Mediocre 2.0
Pros: Close to the airport
Cons: We arrived very later after a canceled flight to find out that the room we had reserved online was not available. It seemed there was only one person in the entire hotel that night who was responsible for all of its occupants. She was not able to find us another room anywhere in the area.
Excellent 8.2
Pros: The hotel itself is very nice.
Cons: Nothing very close in terms of restaurants etc.
Excellent 10.0
Pros: Super cute environment, great service at the bar. Loved it!
Hotel Indigo Atlanta Airport - College Park - College Park
Rated no. 13
7.9
Good 7.9
Based on 704 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
9.6
Food
0.0
Location
8.6
Overall 7.8 Good
Based on 4,545 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
9.6
Food
0.0
Location
8.6
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.0
Comfort
8.1
Location
8.5
Services
7.8
Staff
8.3
Cleanliness
8.6
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.2
Comfort
8.3
Location
8.6
Overall
6.5
Services
8.0
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.4
Cleanliness
8.4
Comfort
8.3
Facilities
10.0
Food
0.0
Location
8.7
Cleanliness
8.2
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.4

Excellent 9.6
Pros: Good breakfast. The one (overworked) staff member at the desk was great!! Comfortable room with fridge and microwave which allowed us the get a meal from the lobby store.
Cons: Shower curtain too short!!!
Mediocre 3.0
Pros: The staff was friendly. When the airport shuttle did not arrive at 5:35 a.m. to take us back to the airport on Sunday morning (the driver did not show up for work that day), the front desk clerk arranged for another hotel shuttle to pick us up, and he was able to come at 5:55. We are glad we had woken up earlier than expected to take an earlier shuttle so that we had no chance of arriving late to check in for our flight.
Cons: ** There was only one towel in the room.. When we left for dinner, we stopped at the front desk, and were told that there was a shortage of towels and some were being washed, and Arvette made a note of the towels, hand towels, and washcloths we needed. When we returned at nine, all towels had been given out, and we were told we would be called in half an hour when the next batch was finished. We were exhausted from our journey, and my husband fell asleep on the bed, so I went back downstairs to get the towels. The other desk clerk had forgotten to check if the batch of towels was finished and went to the laundry room and gave us one towel and one hand towel. ** Also, the hotel overcharged us. I had booked through Booking.com and was shown a final price of $105.95. With the security deposit of $50, the amount I was charged at the hotel should have been $155.95. However, I was asked to sign a receipt for $204.32. I said that was the wrong amount and showed my booking confirmation to Arvette, but she said she couldn't do anything about it and gave me the card of LaMonica Mathis in Accounting and said I would need to contact her. I found that the e-mail address on her card was not valid, and my calls to her have not been returned. I am still waiting to be contacted to have this problem resolved. **
Okay 4.0
Pros: Bed was comfortable and close to airport.
Cons: I just noticed I was charged $50 too much. I will be calling to check on that.
Poor 1.0
Pros: This place was super dirty. Rooms are way to small for price, don’t go. Still waiting for refund no call from manager or reply from my email. Pubic hair all over restroom floor just whole place was dirty. Also hand fungus in room. SMH 🤦‍♀️
Cons: Nothing left
Excellent 10.0
Cons: Being addressed by the custodian worker regarding religion. I told the guy that when I booked my reservation I did it for rnr not for a church service. Couldn’t understand why he had to ask me if I was a Christian only to introduce himself as one. I don’t kno this man he doesn’t kno me we are not friends not was I trying to. He didn’t ask me my name he didn’t introduce himself yet he was concerned with my religious status. I told him I booked a hotel not a church. By the way couldn’t understand why the airport shuttle ran from 4 am to 2 am why not 24 hours. Do they take a dinner break from 3 to 4 am
Excellent 9.0
Pros: Close to the airport.
Cons: No shuttle service from international arrival. Shuttle bus was too small in the morning to accommodate everybody waiting.
Excellent 10.0
Pros: The desk staff are awesome. Donald helped me with a problem. Ohma took the time to find me a Covid test to fly to Panamá. She found a free site just a 5 minute walk away from La Quinta. She is a super star with a great personality. I will book with them again.
Cons: Like it alll
Poor 1.0
Pros: This place is a roach motel . I would not recommended . its ran down , just shut this place down.
Cons: This place is a roach motel . I would not recommended . its ran down , just shut this place down.
Okay 5.0
Pros: Location
Cons: wet, dirty wash cloth was still in the shower. Only one wastebasket in room, the one in the bathroom. Rubber tire-like apparatus on the floor outside the shower was gross. I doubt it's santized after each use. Half full bottles of shampoo, etc.
Good 6.4
Would not book for a family vacation. The free breakfast was gross. One of the elevators sounded like it needed maintenance. The AC anywhere but my room seemed not to be working. Location is great if you are working/training at Delta or the airport. But the area has a lot of crime.
Excellent 9.0
Pros: I enjoyed my stay there, a very pleasant atmosphere
Cons: no complaints
Mediocre 3.6
No comment just disappointment
Okay 5.0
Pros: Room was pretty clean.
Cons: Wifi was almost unusably slow, parking is not free, staff were helpful but not very friendly, TV was so dim I could not watch it.
Good 7.0
Pros: Close to airport
Cons: Very noisy in the building, could hear neighbors in bathroom. Somebody was vacuuming at 2pm , we assume it was in the hallway.
Excellent 10.0
Pros: The people. Everyone on staff that I encountered, without exception, was phenomenal. This was one of the best hotel stays I¿ve ever experienced.
Excellent 9.0
Pros: cleanliness
Cons: The gate for the parking was not working.
Excellent 10.0
The hotel staff was very courteous and helpful.
Okay 4.0
Pros: The air conditioner died on my last night there and could not be fixed. The hotel does not offer water at breakfast
Excellent 9.0
Pros: Excellent value for the money. It was very clean, looked to be fairly updated. Staff was friendly. Very close and convenient to the airport as well.
Cons: TV in the room was OLD- needed to be replaced. I wish they would have started continental breakfast earlier (I believe they started it at 6AM, we had an early flight so missed it)
Good 6.0
Pros: Close to the airport. Affordable. Good value.
Cons: The soaked dish and the shower was missing so nowhere to put soap or other items for showering
Excellent 8.0
Pros: THE BED! It was most comfortable, and the room was extremely clean!
Cons: No, I wish I could have stayed longer!
Good 7.0
Pros: Pool was open and not crowded
Cons: Breakfast could have better options.
Poor 1.0
Pros: Close to airport (airport shuttle).
Cons: Staff overcharged deposit, hair in bed, underwear in shower.
Good 7.0
Pros: Convenience, location, airport shuttle
Cons: Condensation from the air conditioner made a significant portion of the carpet wet. By the time it was noticed, it was too late to ask to switch rooms. :(
Excellent 10.0
Pros: Suite! We¿re New Orleans evacuees and loved the extra room in our suite! Got our first good nights sleep in 3 nights!
Cons: Parking fee was a bit petty.
Excellent 8.0
Pros: Close to airport.
Excellent 8.0
Pros: The staff is awesome!!!!! Staff at the front desk, is by far THEEEEEE best ever. Always so helpful and accommodating when I stay here. He and the other staff, the cleanliness and the location, are why I stay here on every trip to Atlanta.
Cons: Paying for parking but it's cheaper than most hotel parking.
Excellent 9.0
Pros: Proximity to airport
Cons: Seemed to be a little understaffed.
Excellent 10.0
Pros: Location and cleanliness.
Cons: Staff could¿ve been a little more friendly. Gate didn¿t function properly. Breakfast selection could¿ve been better.
Okay 5.0
Cons: For the price per night the cleanliness was poor and bathroom apearance and size was small and could use some remodeling so people can use comfortably.
Mediocre 2.0
Pros: The close proximity to the airport.
Cons: Bathroom sink was clogged completely. There were only two towels and no bath mat for 3 guests. No shampoo. No breakfast, which was very disappointing since that¿s one of the reasons I booked this location. I would not recommend.
Mediocre 3.0
Pros: close to the airport, provided shuttle service, provided breakfast
Cons: the hotel was very, very dirty (elevator, room), room was in desperate need of repair (broken shower handle, broken floor baseboards)
Poor 1.0
Pros: The location and close proximity to attractions
Cons: Small room, bathroom is not separated from the ret of the room, the ac unit was old and didnt keep the room cool, it went from cool to hot and back to cool then hot, all night long. The star rating and price did not match the hotel at all.
Good 7.0
Pros: Super clean and spacious room with decent wifi speed. Not too far from airport.
Cons: It took a long time just to get checked in. Parking isn't included in the reservation price, wish they were upfront about it. The woman at the front desk wasn't unfriendly, but she certainly could have been nicer and more professional. Very slow elevator
Poor 1.0
Pros: The location is near the airport.
Cons: I was so disappointed with the overall condition of this hotel.The halls were deplorable. They were dirty, full of debris. The room's sheer window curtains had pizza sauce or ketchup spots where they met in the middle. I would never recommend this hotel.
Poor 1.0
Cons: It was disgusting and the morning staff was nonresponsive.
Okay 4.0
Pros: Near airport
Cons: Smelled like weed, check in was very long and pool not opened.
Poor 1.0
Cons: The staff allocated the same room to 2 different people and they allocated then after complaining they gave a different room which is not even cleaned. This is the worst experience I ever have in a hotel.
Poor 1.0
Pros: It was close to the airport
Cons: In the description I was promised hot breakfast but the morning of it was a brown bag with random things inside. Its not because of covid everything is opened. If they would of put that on the website I would if never booked the hotel
Poor 1.0
Pros: Nothing
Cons: The hotel overcharged me and in telling the GENERAL MANAGER that I was over charged, he called me a liar and told me to ¿Do the math¿ and refused to refund me. So I had to contact corporate to get my money and didn¿t even get an apology. Worst ho
Poor 1.0
Pros: Nothing good about it.
Cons: All the hidden fees. $10 to park $50 deposit or $250 for those paying cash Strong smell of skunk weed I ended up cancelling after I got there because I had no idea about the hidden fees, so I didn¿t bring enough money to cover them.
Poor 1.0
Pros: Nothing
Cons: The hotel was filthy. The hallway floors, elevator floors and walls, the floors in my room and bathroom were filthy. I had two rooms but just one car. I got charged for parking for both rooms. You had to beg for towels and washcloths. Pool was closed.
Mediocre 2.0
Pros: The only positive about this hotel is the location to the airport and the shuttle to and from the airport.
Cons: The rating of 4 stars is a complete misrepresentation of this hotel. This is a renovated old building and has much to be desired. The building is not clean and the rooms were not clean. I will not go back.
Okay 4.0
Pros: It was a place to sleep¿not a great hotel.
Cons: The hotel was dirty¿we asked about the pool hrs and they stated that it was closed. This was one of the main reasons I booked this hotel. My room was dirty, the bathroom toilet kept running, the floor was filthy, bagged breakfast. Do not stay here!
Good 7.0
Pros: Location
Cons: Cleanliness
Mediocre 3.0
Pros: Location in relationship to hospital
Cons: Getting quoted $-- for my stay and then billed $---
Okay 5.0
Pros: close to freeways.
Cons: Pool advertised but closed. Only 2 towels and 1 wash cloth for 4 people for 2 days. Hot breakfast promised in email sent to welcome, but lousy bag given. Clerk said 20 for parking would be rebated back, but wasn't.
Okay 4.0
Pros: Just the front desk when checking out.
Cons: Was not clean enough.
Okay 5.0
Pros: Having a place to sleep for my trip.
Cons: You have to pay to park and you are not guaranteed a parking space close to the hotel. The breakfast was also subpar.
Okay 4.0
Pros: Shuttle service
Cons: Noisey air system. Street noise. Spiders in room. Handle fell off the bathroom door.
Poor 1.0
Pros: Location
Cons: This hotel has a rodent & insect problem. After I checked into my room, I was ready for bed, when I saw the biggest roach, climbing the wall. I was outta there in 5 mins flat. I will never stay there again. Others complained about the same thing as I.
Okay 4.8
Opted for this hotel as it's close to my facility....shuttle was efficient and the room was clean and comfortable!! However, I found the staff to be less than desirable. No customer service.....and encountered a bit of attitude at both checking in and out. The promised breakfast bags at 0600 were not available either. Sad.... but this is what you often encounter in the ATL!!!
Good 7.0
Pros: The location and decor
Cons: The front desk associate would not help me get my room door open so I spent 15 minutes forcing it open on my own
Mediocre 3.0
Pros: Location is cool.. Everything else sucked no changing of sheets, breakfast sucked. And that dam shower curtain!!!! Y¿all lucky the location cool..Oan you pay for parking..oh and I didn¿t get the room I reserved and was told pretty much to shut up ab
Cons: Everything else..the staff were rude as hell and the nighttime lady made me feel like a dam criminal! My key stop working and she dam near made me recheck-in to get another one smh! I never got any new towels and I was there one day shy of a business week
Good 6.0
Cons: I booked the room for my sister in law and wanted to check in early (by 30 minutes) . The lady told me check in is 3 you will need to wait. Her tone all of a sudden changed when I told her that's fine she can wait in the lobby but I need to pay for it.
Good 6.0
Pros: Location
Cons: Maintenance people did no Maintenance to fix coffee maker issue.
Good 6.0
Pros: The room was nice
Cons: No breakfast and no restaurants around
Excellent 8.8
Because of covid some of the changes take away from that warm and personal touch
Mediocre 3.0
Pros: The people who work there they was kind and polite
Cons: They don¿t clean your room everyday no complimentary breakfast the swimming pool wasn¿t open & they didn¿t change the bedding the whole stay there
Mediocre 3.0
Pros: Location near airport.
Cons: Cost to park, $10.00 per day. Extremely rude to me at checkin and with adult daughter later....same employee. Would not return to this hotel if others were available close to the airport with a shuttle service.
Mediocre 3.0
Pros: It was close to the airport and had a shuttle to and from as well.
Cons: The updates from what I assume are from a recent remodel looked nice but right from the lobby you can tell it's just filthy. The room was disgusting. The headboard was full of grease, the floor in the bathroom was sticky, black goop on rags... Just nasty
Mediocre 3.0
Pros: The location
Cons: The lack of cleanliness especially amidst this COVID19 pandemic. The bathroom was filthy upon arrival and they never made up the bed.
Mediocre 3.0
Cons: Smelled of smoke, local party hangout apparently..
Excellent 10.0
Hotel looks refurbished, clean, nice staff.
Excellent 10.0
Pros: This hotel has the most comfortable bed I've ever slept in away from home. I brought my own pillow (everyone knows hotel pillows are awful) and slept 9 hours straight--unusual for me as I've suffered from insomnia for over two decades. The staff is very friendly and accommodating. Rooms are clean and spacious.
Excellent 10.0
Pros: The staff was very welcoming and courteous.
Cons: Nothing to dislike on this visit.
Excellent 10.0
Pros: Very friendly and helpful staff
Cons: The sausage and eggs for the (admittedly free) breakfast could use improvement.
La Quinta Inn & Suites by Wyndham Atlanta Airport North - Atlanta
Rated no. 14
7.8
Good 7.8
Based on 4,545 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
8.2
Location
8.4
Overall
7.9
Overall 7.8 Good
Based on 1,579 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
8.2
Location
8.4
Overall
7.9
Cleanliness
7.8
Comfort
7.9
Location
8.3
Services
7.7
Staff
8.4
Cleanliness
8.6
Comfort
8.0
Facilities
6.6
Location
8.0
Overall
7.3
Cleanliness
8.5
Comfort
8.6
Facilities
8.6
Location
9.0
Overall
8.5
Cleanliness
8.1
Comfort
8.0
Location
8.3
Services
7.8
Staff
8.5
Cleanliness
8.4
Comfort
8.4
Location
8.5
Services
8.0
Staff
8.8
Cleanliness
8.1
Comfort
8.2
Facilities
9.0
Location
8.4
Overall
9.3
Cleanliness
7.8
Comfort
7.7
Location
8.2
Services
7.5
Staff
8.5

Poor 1.0
Cons: Everything was filthy
Good 7.0
Pros: Slow elevators Poor breakfast
Cons: Nice bed
Good 7.0
Pros: location and staff
Cons: bathroom, size and breakfast
Excellent 8.0
Pros: The breakfast was ok, there could have been more of a selection… The property is a little out dated.
Excellent 8.0
Pros: I like the design of the room
Cons: The hallways smell like feet and the room doesn’t smell 100 percent fresh but it is decent compared to most hotels in Atl
Excellent 10.0
Pros: I really liked the location
Cons: We ended up not being able to cancel since the festival cancelled that day. We live in Virginia so just wasted the money.
Okay 5.0
Pros: I liked how close it was to the airport. Everything else was lacking from what I was made to believe to expect.
Cons: It had cosmetic blemishes that took away from the aesthetic of the room and the hotel. These issues are minor but it detracted from the experience because I was made to believe iI was checking into a higher quality hotel.
Okay 5.0
Cons: Hotel room was not as clean as it could have been. Needed sweeping and found hair when pulled the covers back. It took the front desk clerk ten minutes to come to the desk after already being aggregated that I even had to be there in the first place.
Good 7.0
Pros: Excellent location and great room size
Cons: The room was somewhat dusty and the air conditioner made noise the whole time that I was there didn't get a good night sleep. With a few simple improvements this hotel could easily be 4 to 5 star rating. I would like to visit again thanks. Afterwards.
Mediocre 3.0
Pros: It is close to the airport..,
Cons: There were damaged doors on many of the rooms. It looked as if the rooms were previously broken into.The doors were not secure or safe due to this damage, and they were not maintained well. We also killed a roach in our room. It was very hard to stay.
Excellent 10.0
Pros: Extremely sweet staff every thing was very clean and nice
Cons: Their was nothing about this hotel that I didn't like
Good 7.0
Pros: Location
Cons: Visibly rundown, mediocre
Good 7.0
Pros: Clean with a friendly staff
Cons: Breakfast was terrible. Cereal and donuts. the hot food was atrocious. Frozen microwaved dried out processed something
Excellent 10.0
Pros: The staff
Good 6.0
Pros: The staff was kind and accommodating.
Cons: The refrigerator and AC Were very noisy. Room was not very clean.
Poor 1.0
Pros: Nothing at all...and I usually love going to the Hyatt.
Cons: 1. The refrigerator didn¿t work, but the lady at the front got it replaced ASAP. When I opened the refrigerator door, part of the wood on the bottom of the stand broke off. 2. The bathroom door hadn¿t been wiped off. 3. A/C had been pulled out.
Excellent 10.0
Pros: Location
Cons: The pool wasn¿t Accessible
Mediocre 2.0
Pros: Room was clean
Cons: Didn't have hot breakfast, Our light bulbs kept going out. No room cleaning during our stay. Rude employees. Lots of people smoking weed. I had to bring my old dirty towels downstairs myself in order to get clean ones.
Excellent 8.0
Pros: I liked the location
Cons: I didn't like haveing to pay for parking.
Excellent 8.0
Pros: The staff was accommodating with the printing issues that I experienced with their printer. The airport shuttle service was needed and appreciated due to the hotels remote location. The stay was pleasant. I'd recommend but first inform of dislikes.
Cons: I did not like that the hotel is highly priced while not cleaning rooms daily, no microwave in rooms, no access to swimming pool, no laundry facility, sneaky parking fees, and very limited breakfast selections.
Excellent 10.0
Pros: The room is fit for a king!
Cons: No
Poor 1.0
Pros: NOTHING
Cons: Hotel was dirty hair in bed bathroom dirty I did not stay I asked for money back I didn¿t get it I stayed somewhere else customer service was horrible and police were all in front
Okay 5.0
Pros: Location was close to the airport and other attractions
Cons: Front desk staff on first night was nasty
Excellent 10.0
Pros: Everything
Cons: Not at all
Poor 1.0
Pros: I did not like this hotel and I actually wanted a refund it was not clean the plumbing was not working correctly the handle on the toilet was broken and it was hair in the bathtub everywhere. Will never stay here agsi
Excellent 9.0
Pros: The staff was amazing.
Cons: There were components of the bathroom that did not work properly.
Excellent 10.0
Pros: Everything.... This is my favorite hotel I love staying there
Cons: No
Okay 5.0
Pros: It was close to the airport and car rental
Cons: The carpet was dirty as well as the couch. I did not feel comfortable placing my items on the couch. We had to pay $12 a da for parking. I was not impressed.
Excellent 8.0
Pros: The mini fridge and the separation from the bed and the sofa area
Cons: That it did not have a dresser or a bigger closet. Also the bathroom was a little small
Poor 1.0
Pros: Nothing Refrigerator Didn't Work Large Roaches In My Room From The Time I Entered The Property No Staff Available Staff Started Automatically Trying To Itemize Everything From Early Check-in When I Already Paid In Advance Charged For Parking When It's Fre
Cons: Free Never Ever Looked At My Reservation Just Started Automatically Trying To Itemize Everything No Hello No Nothing Wouldn't Honor My Hyatt Regency # or Status Terrible.
Excellent 8.0
Stayed here many times in the past. Was disappointed when we checked in and were told there was a $12 a night parking fee. Going to be staying 4 nights, vocalized our displeasure and they comped the parking.
Good 6.0
Pros: the bed clean
Cons: cleaning and poor maintenance
Mediocre 3.0
Pros: The hotel was clean
Cons: For the price I paid for a week (almost $---) it was not worth it at alll. The bathroom very small!! The tv very outdated !!
Poor 1.0
Cons: The lady at the front desk was very rude and locked us out of our room. She could not see we had booked an extra night. Treated us like criminals. Very nasty
Poor 1.0
Pros: Close to the airport.
Cons: The hotel was very outdated and the rooms were dirty. I’m very surprised Hyatt allows this. Is not consistent with the Hyatt Brand at all. Smells terrible throughout the hotel. Would definitely not stay here again.
Mediocre 3.0
Pros: Size of room has a lot of space. Comfy room.
Cons: I didn't like the fact housekeeping lied about a outlet hole in the wall and said I punched a hold in the wall and the hotel tried to blame me. Funny thing it was a simple outlet hold that needed a plug. They should have checked inside of taking her word.
Poor 1.0
Pros: Area
Cons: My room was dirty and couldn’t sleep people were fighting and getting high in the room next to me
Good 7.0
Pros: Not much
Cons: Three or four years ago this was a fairly nice hotel. Certainly not the same now! If they don’t take hold pretty soon it will be like 90% of the hotels in Atlanta. Normally considering the demographics hotel get pretty run down in three or
Poor 1.0
Pros: Close to airport
Cons: Dirty, smelly room. Toxic, chemical type smell in lobby. Cigarette smoke smell in bldg from ppl smoking in the hotel. A vile hotel made worse by the even more repulsive and unprofessional management and some staff. The worst Hyatt property ever stayed at.
Good 6.0
Pros: It was centrally located
Cons: everything i got on the elevator it smells like Marijuana
Okay 5.0
Pros: The location was conveniently located outside of Atlanta. It was great to avoid traffic and would be perfect if you were traveling from Atlanta International.
Cons: The hotel was dated and the room left lots to be desired. The room was musty with lightbulbs not working, had mold all over the shower, the A/C unit had dust caked, and the TV barely worked. There was also an overwhelming smell of marijuana on our hall.
Good 6.0
Pros: The staff were great providing information and answering questions.
Cons: No cleaning service until 3rd day of stay, but you could leave trash outside of door and towels to get clean ones and trash emptied. Trash in garbage near elevator always running over and with a bad odor. Soda purchased from front desk was $3.51 for 20 oz
Okay 5.0
Pros: Location, free parking.
Cons: The microwave used to heat up the breakfast sandwich was absolutely dirty, looking at it from the outside. I told one of the staff about the coffee being empty. She thanked me. Yet, when I came back later for the coffee, it still had not been refilled.
Poor 1.0
Pros: Roaches, stains and burn holes in couch and flooring. Stained walls...Roaches came out at night I packed my bags and left didn't even stay the entire reservation.
Poor 1.0
Pros: There were no bedbugs. That’s the nicest thing I can say. Everything else was dingy and dated. Oh the location to airport was good and there’s a shuttle.
Cons: This place feels like a Howard Johnson that was renovated in the 90s and rebranded as a Hyatt.
Good 7.0
Pros: The location and free shuttle to the airport.
Cons: They put a $30 pending charge on my debit card and when I got home I saw a $247  pening charge on my debit card. I called them and they were unable to do anything because of the banks timeframe for refunds. But the hotel were able to rectify
Okay 5.0
Pros: The Double bed room
Cons: The King bed room was not what I expected. The room looked older and the bed was very low to the ground.
Okay 5.0
Pros: Free Parking
Cons: Shower in bathroom was not attached correctly.
Okay 4.0
Pros: It was clean.
Cons: I dont understand why i was charged $170. It was never explained to me what that amount was for. I dont appreciate hidden fees. Will not be returning to this specific location as a result of the staff being of no help.
Mediocre 3.0
Pros: When you spend a lot of time in Hotels you really only need a few things to be satisfied: - comfortable bed - reasonably quiet room - internet access so you can work/ play Sadly this hotel could only fulfill one of these. I won't be back
Cons: No internet access, no one seemed to care about trying to fix it or move me to a room that worked. And it worked in other parts of the hotel so I feel like I was shined on.
Good 6.0
Cons: The room AC/heat unit controls were not working properly. It would be IDEAL if there was a thermostat on the wall.
Mediocre 3.0
Pros: The staff was very friendly.
Cons: Sink plunger didn't work. Told staff, assured would be fixed while at vball tourny for 7 hours. Returned at 11 to find it wasn't and that shower was broken. Water only a trickle but scalding. Daughter showered in teammate's room, wife and I didn't shower
Good 6.2
Pros: Close to airport Quick Check In
Cons: Room was run down A/C/Heat was noisy Bed was Fair
Okay 5.0
Pros: Breakfast; the young man, in charge of arrangements for making the breakfast a success, was simply outstanding. He truly understands the importance of what he does, and didn't hesitate to go beyond doing the minimum. I recommend he be "fast track"!
Cons: Parking charges; and the front desk staff.
Excellent 10.0
Pros: It was very close to the airport.
Mediocre 2.0
Pros: Bed and couch were comfortable
Cons: Advise all fees prior to completing checking in. Guest should not have to stand outside their room for 5-10 minutes trying to open their door even after the keys were rekey. We should be able to access all doors when entering from the outside.
Excellent 8.5
Pros: Great staff. Good transportation, room layout, breakfast.
Cons: Water pressure was a litle weak.
Excellent 8.0
Cons: Parking charge. I requested an AARP discount and was told I had to request at the time of booking.
Good 6.5
Pros: The hotel was clean and the room comfortable. The staff was professional and friendly.
Cons: I was very surprised and disappointed that there were no microwave ovens available for the guest. A staff member told me the only microwave was on the first floor but after I dressed and went to the lobby, I had to ask a member of the cleaning crew to warm my food because the microwave was in the hotel's kitchen. This was very inconvenient . We also didn't realize we had to pay $8 per day to park.
Excellent 8.2
Pros: Nice breakfast. Having a bar and snacks available at night.
Excellent 10.0
Pros: I enjoyed my stay. Comfortable room and good breakfast.
Excellent 9.6
Cons: I didn't like that on the floor that I was staying smelt like cleaner. It was a very potent smell and was unpleasant going from the elevator to my room.
Hyatt Place Atlanta Airport-South - College Park
Rated no. 15
7.8
Good 7.8
Based on 1,579 reviews
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