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A little bit for everyone Children in your spa area and in spa playing quite a bit. Loud .
Everything was good except for the parking The fact that no one told me I would have to pay for parking till after we checked out
The hotel was beautiful very clean the pool was great and the staff was very friendly The bathroom door did not lock and the sound proofing for the rooms were awful
Middle of all that we needed. Can walk to just about anywhere from the hotel. Friendly staff and if we had known how nice the pool was going to be then we would have brought our swimsuits. They were doing construction during our stay. The walls are really thin and we could hear the plumbing at all hours
The workout room was nice and clean.
I love the pool area and the staff was very friendly! The room was not clean and the beds were old, worn and squeaky.
Very nice, clean, and convenient. Way too expensive. Their green housekeeping program was confusing. Food at the hotel was also outrageously priced for quantity and quality of the food.
Lobby is what you would expect for a 4 star Lobby. The pool area looked very nice. Once you get past the lobby, the halls, elevators and rooms are in desperate need of updating. Parking was advertised as included and then I was charge $20 per day.
Friendly staff Clean rooms
Location and price. We requested 2 beds and a pull out or cot on this website. We were told that that set up was a fire hazard and no room in that hotel was set up like the one we requested. We were given the "hospitality suite" which consisted of a bed that pulled down from the wall, a pull out couch, and a cot they had to roll in. There were no actual beds.
Rooom was clean and comfortable Getting to the room was very odd, we had to walk around the entire building! You could not get there from here, If your out to get your steps, stay here! They were under construction, so I assume that they will be fixing this problem! But STAFF was Great!
I like the lobby area, the front desk personnel were great. I was able to checkin before assigned time given I enjoyed the pool area. Great location, center of downtown, walking distance to everything. The room were nice, I slept comfortable, the bed were inviting. The parking was ridiculous.They should not have been a charge for this.
Location Room was tight. The did not take the effort to find my marriott rewards number ( did not have with me). would not consider an upgrade evin if I paid because I booked with this site.
The employees No pool or jacuzzi. Or free breakfast
Great service and friendly efficient staff.
champagne at check in.
I mistakenly booked a reservation here and called 10 mins later to cancel. I was told on the phone that I would not be charged anything for the cancellation but was charged $224 for not staying there. I understand cancellation fees but don't make promises you won't keep.
The Hotel while a Ritz Carlton also has a boutique feel, the rooms are exceptional in function and style. All of the staff that I interacted with were warm and friendly There was nothing I did not like
The staff at the hotel was without question second to none. I travel over 200 nights per year so I have a bit of hotel experience. The traffic at the front was a bit much, but the Valets manage it extremely well. The Valets are the best I have ever seen.
Location: was accessible to the locations I was in Atlanta for. Staff were very inattentive. Door man just sat on a bench on his phone, never once opening a door, receptionists were unable to find packages I had had shipped there. Food was across the board poor: paper shreds in my granola, green eggs in my cob salad, incorrect sides came with my room service. Cleanliness: in the room walls were scuffed, their was just smutz on everything! Like the lamp, countertops, etc. I was expecting a 4 star experience like was advertised but I would have been better off staying at a cheaper chain.
A comfortable but small room in the heart of Atlanta. Rooms are nicely appointed--fine for business travelers or couples needing to head into the city. Great location. It's an older property with smaller rooms--that being said, the rooms are clean and nicely appointed. Not a lot of frills, that I could see, but certainly a comfortable place to stay.
Staff were super friendly and very helpful. Did not have to wait for a room Excellent service Convenient to downtown and venue Extra clean room with all amenities Best place to say if in Downtown Atlanta
I like the closeness to things downtown (highways, shopping/dining), the comfy atmosphere and the staff There isn't a refrigerator in the room
Great friendly staff, nice restaurant and bar downstairs. Great location in downtown Atlanta. Nothing.
Easy to get to using MARTA. No need to rent a car or get a cab from airport. We were able to walk to Centennial park. Staff was friendly and helpful. They had dollar wine cocktail hour. The carpet in room needs changing. Fourth floor can be loud
This was my third times staying here. It is always clean and the staff from the front desk to valet are all helpful and down to earth. It is close to everything I usually come to Atlanta for. It's within walking distance to the Georgia Dome for Falcons games, the aquarium, Coca Cola World and the Tabernacle that we see a lot of concerts at. My only compliant is it seems I can never get the room cool enough.
Convenient. Staff was helpful and polite. Water pressure. No noise proofing. Uber could not find address. No hot water one morning.
They have a nice happy hour. It's also clean, quiet, and friendly. Will definitely stay there again next time I'm on business in Atlanta.
Clean room, comfy bed Noisy (street noise + doors in hallway). Restaurant is terrible, don't waste your money. Gym is small but acceptable if all you need is a treadmill or elliptical---bring your device because all tvs broken in some way.
The staff was friendly and professional. $30 per night for parking
Location was great. The decor was nice. The staff were helpful. The rooms are small for a family. Parking is tough and best to valet.
The staff was excellent! They were very friendly and helpful. The unexpected social hour the evening we arrived was a nice surprise. The valet, Lonnie, was very helpful with directions getting around the city. Everyone was accommodating and seemed genuinely concerned that each guest was happy and taken care of. The bed was a bit uncomfortable. For a queen size, it seemed a bit small. Upgrading the mattresses in this location would take it to the next level of comfort.
the staff was very friendly and the convenience to everything was great. also the free breakfast was outstanding. I have al positive things to say about the hotel.
The staff was very friendly and accommodating. The breakfast bar was very good with a great assortment. Even though I didn't need it, the kitchenette was super nice and well equipped. Location! We arrived at 12:30 AM. Circled the block for over an hour trying to find the hotel. Stopped at three other hotels that didn't know where it was either. Finally saw the marquis high on the building. There was construction around the front entrance and absolutely no identifying signs at street level.