Book Hertz hire cars in Anaheim

Anaheim, CA, United States
26 Sep — 3 Oct
Anaheim, CA, United States
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Anaheim

Overall rating5.5 OkayBased on 69 reviews
Cleanliness
5.8
Comfort
5.9
Overall
5.3
Pick-up/Drop-off
5.1
Value for money
5.6

Recent reviews

Traveller rating
2
1
1
10
0
Find reviews that mention:
6.8
Rude staffPros:The carCons:The sole staff member working with me addressed me in that tone of anger that conveys frustration, like they hate their job or their co-workers or their supervisor. The remainder of the staff ignored the growing amount of business in front of them, as if they were more concerned with other assigned tasks. A line of customers built up and no one offered to assist anyone, or address anyone in apology. The service representative that I spoke to was very pushy about adding on the additional services or features. I arranged a pickup time which they were very tardy to meet, casually citing something about an assistant on a break, as if they don't consider these things when pickup/drop-off times are arranged. This inconvenience was in no way addressed.Reviewed 12 Jul 2017
review fromkayak
3.2
Cons:There was no one on the office when I came for pick up. Waited a long time & when I thought I didn't have the correct credit card they were not very helpful. The worst was when I dropped off the car and the employee told me that there was some pet hair in the car. I did not have a pet in the car, it must of come off our clothes since we had stayed at a house with pets. There was so little in there but he told me that I would have to go clean it or be charged $200 to have it detailed. Don't they clean and vacuum a car after every rental? He said their vacuum was not strong enough to pick it up. Crazy!! So I had to go clean it and almost miss my plane. Bad experience and I won't use them again.Reviewed 11 Jun 2018
review fromkayak
5.2
Drop-Off Convenient When You Can Find ItPros:Convenient location near regional transit center. Marriott staff was much more helpful.Cons:Google maps lead us to the Downtown Anaheim Marriott Hotel location but when we pulled up to the hotel, there was no enough signage to guide to us to the car drop-off. It wasn't until I got out of the car and went inside the hotel to ask about the drop-off when they told us to take the car to the 4th floor of the self-park garage. When we drove up to the 4th floor, there were no open Hertz parking spots. We parked the car as close as we could to the rest of the rental cars. Then from the drop off, there was very little signage to guide us to the counter in the lobby of the hotel. Once we found the Hertz counter, there was no clerk present and to use the drop off box, there was no pen provided for us to use to document the time, milage on the Rental Record ticket.Reviewed 7 Sep 2017
review fromkayak
10.0
Pros:Staff was very helpful and accommodating, offered a ride to and back rental officeReviewed 13 Apr 2021
review fromkayak
2.0
They gave our car awayCons:We went to the Hertz location for our pickup that was supposed to be $20 for the day. When we got there they informed us that they had given our car away. The only car they had left was a Mustang, and they offered it to us for $200 a night . Again, our original reservation was for TWENTY dollars a night. Poor customer service. Would not rent from them.Reviewed 6 Mar 2017
review fromkayak
10.0
Great experience & customer servicePros:We brought back the car after a day of driving because it had an alignment problem & agent was so nice and accommodating. He gave us a great car instead & was very nice about it. We will definitely come back to Hertz every timeCons:Great customer serviceReviewed 26 Feb 2018
review fromkayak
6.4
Okay 3.2Pros:The car I rented was great - comfortable, nice features, adequate space for our travel needs and rated accurately by the website, and a good price.Cons:The pickup and drop-off was spotty. A car was not ready on-site for pickup. They had to transport a car from another location. Instructions for drop-off were lacking. I had to find out on my own where the drop-off was located after business hours.Reviewed 29 Jan 2018
review fromkayak
8.8
Pros:nice car friendly staffCons:car had 41,000 miles, brakes squeaked, inside was dirty, inside of windows were grimey. But MOST annoying was the drop off procedure. There is an old drop box at the location at 221 West Katella in Santa Ana, but you don't drop the keys there, NOR ARE THERE ANY INSTRUCTIONS AS TO WHERE TO DROP THE KEYS, I was lucky there was a worker there to tell me I had to go all the way to the Marriott and go inside to drop the keys...Why don't you just have a drop box at the location???? WTFReviewed 6 Jun 2018
review fromkayak
8.8
Good servicePros:The lady who helped us was very nice and gave us a free upgrade so we wouldn’t have to wait. And the car was nice and clean, it was so easy.Cons:I had to purchase the extra Insurance for the vehicle which made it more expensive then I wanted.Reviewed 25 Oct 2017
review fromkayak
6.0
CommunicationPros:I liked the rental I was given.Cons:The miscommunication between the third party and hertzReviewed 16 Sep 2018
review fromkayak
6.8
Extending the rentalPros:When I wanted to extend the rental by a day, hertz was not helpful at all. They claimed that since it was an online reservation I couldn't extend it. That I would have to come by drop off the car and then pick up another one. In addition I ended up paying more than my rental price on kayak. The guy at check in was not helpful in explaining these charges. The guy at checkout was very helpful though!Cons:See aboveReviewed 6 Nov 2016
review fromkayak
10.0
Easy and cheaper than other services.Pros:Fast, and cheap. I would be using Kayak all the time.Cons:All great no complaints.Reviewed 12 Sep 2018
review fromkayak

Where can I find Hertz hire cars in Anaheim?

700 W. Convention Way, Hertz car hires

Address

700 W. Convention Way

Hours

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00

Phone

+1 714 750 4080

Address

221 West Katella Ave

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 714 772 0425

Good to know

Most popular location

221 West Katella Ave

Most popular car type

Economy

Average price

£29/day

Good deal

£27/day

Top tips for hiring a car from Hertz in Anaheim

  • 25% of our users found a car hire from Hertz in Anaheim for £27 or less
  • Economy car hires from Hertz in Anaheim are around 10% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Anaheim

  • On average a car hire from Hertz in Anaheim costs £29 per day.

  • Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Hertz in Anaheim.

  • Hertz has 2 car hire locations in Anaheim. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes