Guest reviews
Overall rating
7.4
Good
Based on 4,082 reviews
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Pickup/dropoff
7.8
Value for money
7.9
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Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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customer service
pick up the car
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car was clean
car available
return the car
great car
nice car
airport location
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drop off was easy
great experience
friendly staff
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10.0
Fast check in
Pros: Friendly and efficient staff. Easy ability to extend rental
Cons: Might include squeegee, rag for wet mornings.
review from
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8.8
Plus & Minus
Pros: Level of Customer service was excellent both on pick up and return - staff was friendly, efficient, thorough, and explained the process.
Cons: The car looked like it had not been washed - it had a fair bit of what looked like bird droppings over the front hood of the car and on the windshield. I would have asked for it to be cleaned off, but I needed to get to the airport to pick up my guests so I accepted it the way it was.
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10.0
Pros: Low price
Cons: Too much money for additional driver
review from
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8.0
Good
Pros: Friendliness and good value
Cons: Nothing
review from
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2.0
Brutal
Pros: Nothing
Cons: Overbooked, made me wait 30 minutes and charged me extra.
review from
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8.0
Pros: Simple and straightforward rental process. Attendants were friendly.
Cons: The location was difficult to find (garage floor of one of the buildings). They expect you to walk down a ramp that appears to be just for cars. No clear instructions for how to get to the office. Also, I was surprised for it being Hertz that they gave me a fairly basic model car. I got a slightly newer car with more features and was more comfortable from a cheaper competitor of theirs.
review from
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8.0
Pros: After complaining they promptly exchange the rental car for a Nissan altima with low mileage.
Cons: First they give the car with 45k in it with steering vibrating.
review from
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7.6
Cons: 15 minute wait to pick up the car
review from
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4.0
Pros: The car struggled to get up the mountains. Air conditioning only really worked on high. Terrible car
review from
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7.6
Don’t have a delay, or your reservation might void
Cons: We had a delay on our flight, and the office was closed. However, we knew this upfront, and let them know. Even though the reservation was fully paid for, they could guarantee a car the next day. We went there at opening hours the next day, but there was no car. Luckily there was a car available at 15h. But we didn’t receive any compensation whatsoever, nor a reimbursement for the 1 day that we couldn’t have the car.
review from
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9.6
painless and good value
Pros: The car, a Kia Rio, was an excellent value for the price and performed much better than I expected for the cheapest car they offered. There were only 2 of us though and we used the back seat for luggage too.
Cons: Having to pay over a hundred dollars for an additional driver
review from
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9.2
Okay
Pros: The employee was really kind for me
Cons: Expensive for under 25
review from
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10.0
Fast check in
Pros: Friendly and efficient staff. Easy ability to extend rental
Cons: Might include squeegee, rag for wet mornings.
review from
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8.8
Plus & Minus
Pros: Level of Customer service was excellent both on pick up and return - staff was friendly, efficient, thorough, and explained the process.
Cons: The car looked like it had not been washed - it had a fair bit of what looked like bird droppings over the front hood of the car and on the windshield. I would have asked for it to be cleaned off, but I needed to get to the airport to pick up my guests so I accepted it the way it was.
review from
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10.0
Pros: Low price
Cons: Too much money for additional driver
review from
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9.6
painless and good value
Pros: The car, a Kia Rio, was an excellent value for the price and performed much better than I expected for the cheapest car they offered. There were only 2 of us though and we used the back seat for luggage too.
Cons: Having to pay over a hundred dollars for an additional driver
review from
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9.2
Okay
Pros: The employee was really kind for me
Cons: Expensive for under 25
review from
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8.0
Good
Pros: Friendliness and good value
Cons: Nothing
review from
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8.0
Pros: Simple and straightforward rental process. Attendants were friendly.
Cons: The location was difficult to find (garage floor of one of the buildings). They expect you to walk down a ramp that appears to be just for cars. No clear instructions for how to get to the office. Also, I was surprised for it being Hertz that they gave me a fairly basic model car. I got a slightly newer car with more features and was more comfortable from a cheaper competitor of theirs.
review from
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8.0
Pros: After complaining they promptly exchange the rental car for a Nissan altima with low mileage.
Cons: First they give the car with 45k in it with steering vibrating.
review from
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7.6
Cons: 15 minute wait to pick up the car
review from
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7.6
Don’t have a delay, or your reservation might void
Cons: We had a delay on our flight, and the office was closed. However, we knew this upfront, and let them know. Even though the reservation was fully paid for, they could guarantee a car the next day. We went there at opening hours the next day, but there was no car. Luckily there was a car available at 15h. But we didn’t receive any compensation whatsoever, nor a reimbursement for the 1 day that we couldn’t have the car.
review from
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Where can I find Hertz hire cars in Vancouver?
3 - 790 Southwest Marine Drive, Hertz car hire
Address
3 - 790 Southwest Marine DrivePhone
+1 604 324 9425Top tips for hiring a car from Hertz in Vancouver
- 25% of our users found a car hire from Hertz in Vancouver for £32 or less
FAQs about hiring a car from Hertz in Vancouver
How much does it cost to hire a car from Hertz in Vancouver?
On average a car hire from Hertz in Vancouver costs £36 per day.
What is the most popular car hire from Hertz in Vancouver?
Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Hertz in Vancouver.
How many car hire locations does Hertz have in Vancouver?
Hertz has 6 car hire locations in Vancouver. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Vancouver Intl Airport (YVR)?
Yes
Does Hertz offer shuttle or airport pick-up services from Vancouver Intl Airport (YVR)?
Yes
