Book Hertz hire cars in Vancouver

Reviews for Hertz in Vancouver

Recent reviews

Traveller rating

Excellent

79

Good

23

Okay

20

Mediocre

18

Poor

0

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car was cleanlocation was closed

pick up the carcustomer service

car availablegreat experience

rented a carcredit card

friendly staffcar was dirty

pick up and dropnever rent

wrong location

4.0

Cons:I booked with Hertz for the first time. The quality of the vehicle was below my expectation, compared to other companies I have used before. I will not use Hertz ever again!Reviewed 17 Jun 2021

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6.0

Pros:The car was greatCons:Hertz refused to honour the price from my booking confirmation, even when I showed it to them. They charged an additional $18 and said this happens sometimes when the car is booked through a third party site and refused to provide any assistance.Reviewed 3 Jun 2021

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10.0

Cons:Adding the parking entrance location to Google Maps.Reviewed 15 May 2021

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4.0

Pros:Good staff, easy booking and pickup, drop offCons:I had requested a compact car, a mini van was given. High cost of fuel, though spaceous and comfortable car.Reviewed 13 Apr 2021

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6.0

Pros:Nice car.Cons:Customer service agents. The desk person was odd, customer service seemed to be incidental to her. The lot attendant gave me a bit of attitude for being confused about how exactly to get out of their labyrinth underground parking lot.Reviewed 18 Mar 2021

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2.0

Pros:They refused to give me the car because I had a CA drivers license. Even though a month before I rented one from Enterprise. And the staff was rude and inconsiderate and lacked compassion. It was a nightmare.Cons:Absolutely everything.Reviewed 9 Mar 2021

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2.0

Pros:NothingCons:I cancel because the attend was rude!Reviewed 9 Feb 2021

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4.0

Pros:The desk staff were quite good, but the pickup was delayed and it put me late for another commitment. The drop-off was painless. The pickup state of the car was an embarrassment to Hertz.Cons:I picked up the car in a poorly lit underground parkade. The car was not clean. Exterior wash was pathetic - a lousy effort to get the car ready for me upon pickup. As I drove along I found trash in the interior door pockets. As I got out of the parkade I could see that the windshield appears to have never been cleaned and the car wreaked of cigarette smoke. Kind of disgusting actually. And the tank was less than full. I chose Hertz because it was a strong brand. Too bad the experience was not up to basic cleanliness standards, never mind that things should have been far better given the sanitation requirements for coping with CovidReviewed 27 Jan 2021

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8.0

Pros:The staff member Dimple Goyal at 790 SW Marine Dr, Vancouver, was very helpful and able to help us extend our rental arrangements, which continued for a few months.Cons:It is difficult to contact the 790 SW Marine Dr office by phone, which seems to have a bad connection.Reviewed 2 Jan 2021

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2.0

Pros:Terrible service, car was dirty. They argued with me for the car being dirty. Rude customer serviceCons:EverythingReviewed 11 Dec 2020

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10.0

Pros:Staff very friendly. Easy to drop off.Reviewed 28 Sep 2020

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10.0

Pros:The staff were very friendly and helpfulCons:Insurance... I could not purchase through Kayak using a non-Canadian credit card, but only found out I was not covered during the rental period. This is important, and Kayak should be upfront to make sure whether or not the insurance was valid or not, even if it was done through Allianz.Reviewed 12 Sep 2020

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• How much does it cost to hire a car from Hertz in Vancouver?

  On average a car hire from Hertz in Vancouver costs £102 per day.

• What is the most popular car hire from Hertz in Vancouver?

  Compact (Class Compact SUV or similar) is the most frequently booked car hire type from Hertz in Vancouver.

• How many car hire locations does Hertz have in Vancouver?

  Hertz has 6 car hire locations in Vancouver. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Vancouver Intl airport (YVR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?

  Yes