Book Hertz hire cars in Vancouver

Reviews for Hertz in Vancouver

Recent reviews

Traveller rating

Excellent

109

Good

40

Okay

30

Mediocre

32

Poor

0

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car was cleanlocation was closed

pick up the cargreat experience

rented a carcustomer service

car availablecredit card

friendly staffcar was dirty

pick up and dropnever rent

wrong location

8.0

Pros:Helpful agent Jazz at 1270 Granville.Cons:Was accused of damage to car which did NOT do, but was unable to see the morning because of darkness of Granville garage and tightness of parking situation.Reviewed 15 Jun 2018

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10.0

Pros:It was easy and quick. Nice carCons:I didnt like the fact that you guys double your prices at an off airport location which happens to be the nearest location. Also, I hate the fact that I couldn't return at a different location closer to airport to save me the burden of coughing up $45 for a cab ride.Reviewed 20 Feb 2018

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6.0

Vehicle was not readyPros:Friendly staffCons:Vehicle was not ready, had broken down apparently, was an inconvenience. Took another car, was not suitable, went back and was given the replacement that was late, made me late, driving up dangerous mountain roads at night, but was the safer car. All fine in the end...Reviewed 28 Nov 2016

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6.8

Pros:Car was clean and in good condition.Cons:Charges for car rental were higher than expected, due to poorly estimated taxes and fees at time of reservation.Reviewed 20 Oct 2017

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2.0

Pros:The car was fineCons:The company has a terrible process and will try to take money from you by saying you damaged the car when you did notReviewed 16 Sep 2019

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8.8

Good offer which could be offer with more detailsPros:I should not say it was good experience but there was huge communication between kayak deal and hertz booking portal. other good thing was when we dropped off the car we were late by an hour and they charged us fee for one extra day which they resolve it once I brought it u with them. I really would like to mention the name of ALI at hertz drop off he help us in getting rid of that one extra day charge.Cons:I booked the car through KAYAK and it booked it an ECONOMY car, but when I was about to pickup ,I find out it was Toyota Sienna van, and that is the van which was on MANAGER SPECIAL deal and it was MANAGER special deal. I have no other option available within the same price range. It was fun to drive that van may be out of city, but not in the city like Vancouver.Reviewed 2 May 2017

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3.6

Hertz employee ran over footCons:When returning the car, the hertz employee was oblivious and actually ran over the foot of a member of our group. They offered no compensation.Reviewed 19 Mar 2018

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8.0

Pros:The staff member Dimple Goyal at 790 SW Marine Dr, Vancouver, was very helpful and able to help us extend our rental arrangements, which continued for a few months.Cons:It is difficult to contact the 790 SW Marine Dr office by phone, which seems to have a bad connection.Reviewed 2 Jan 2021

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5.2

No flexibilityPros:The Hertz customer support was excellent.Cons:The Hertz clerk at the front desk in Vancouver was not helpful. I had lost my driver's license during the trip so I provided my wife's driving permit but the clerk wouldn't accept it. I ended up calling Hertz 1-800 # and it was quickly resolved. She even had to talk to the clerk to authorize the change. The lack of sympathy & flexibility on the clerk's part really left a sour to taste. It took a good 45 mins just to get it resolved.Reviewed 11 Dec 2017

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5.2

Cons:I almost always rent with Hertz because of the trust I have with them. But this time i was completely disappointed! The agent wasn't really nice through the process. I needed the car at 8 so i came earlier but they made me wait over 50 minutes even though it wasn't busy ...Reviewed 16 Jun 2019

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10.0

OutstandingPros:Our free upgrade was a pleasant surprise and the assistant manager, Patrick, was extremely courteous and helpful. The staff was kind to also take us to our hotel after we turned the car in.Cons:NothingReviewed 8 Aug 2016

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3.6

Cons:the location I picked up the car charged me a different price than I was given and overcharged me, I had to argue with the agent and then call Hertz head office with no use at the end.Reviewed 11 Jun 2017

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• How much does it cost to hire a car from Hertz in Vancouver?

  On average a car hire from Hertz in Vancouver costs £41 per day.

• What is the most popular car hire from Hertz in Vancouver?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Hertz in Vancouver.

• How many car hire locations does Hertz have in Vancouver?

  Hertz has 6 car hire locations in Vancouver. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Vancouver Intl airport (YVR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?

  Yes